Mastering organizational knowledge flow: how to make knowledge sharing work
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Hoboken, NJ
Wiley
2010
|
| Schriftenreihe: | Wiley & SAS business series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XX, 183 S. graph. Darst. 24 cm |
| ISBN: | 9780470559901 047055990X |
Internformat
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Datensatz im Suchindex
| _version_ | 1804143243447762944 |
|---|---|
| adam_text | Titel: Mastering organizational knowledge flow
Autor: Leistner, Franz von
Jahr: 2010
Contents
Foreword: The Generations of Knowledge
Management xi
Preface xv
Acknowledgments xix
Chapter 1 The Human Touch................................................1
Why This Book? 2
Terminology and Definitions 7
Taking a Holistic View 10
Getting into the Flow 17
Case Study: ToolPool 18
Chapter 2 Getting started.................................................23
Project versus Initiative 23
Team Structures 27
Strategy and Assessment 28
Big Bang or Small 32
Chapter 3 Roles..................................................................39
Who Should introduce and Drive Knowledge
Flow Management? 40
Who Should Worry about Knowledge
Flow Management? 43
Knowledge intermediaries 50
VII
VIII ?CONTENTS
Chapter 4 Basic Requirements for Successful
Knowledge Flow Management.........................57
Passionate Initiative Support 57
Culture 61
Trust 64
Executive Support 68
Multiple Drivers 71
Chapter 5 Driving for Success...........................................75
Internal Marketing: The Myth of Build It and
They will Come 75
The Pulse 83
Keep It Simple 85
Go Global: The Power of Scaling 86
Motivation 88
What If Your Knowledge Takes a Walk? 90
Chapter 6 Barriers..............................................................93
Barriers Hindering the Flow 94
Knowledge is Power: How Long? 97
Sharing Knowledge Takes Effort 98
I Need Two More weeks 101
Less Can Be More 104
Legal Limitations 107
Chapter 7 The Technology Trap.......................................111
Asset or Pointer? 115
Tools: Not Only Technology 118
COPS 118
Skills Management 119
Knowledge Bases 121
Portals 122
CONTENTS^ IX
Open Space Technology 124
Search 125
Stories 126
Knowledge Transfer Sessions 127
Chapter 8 Measure and Analyze......................................131
Measure to Get What You Want 136
Measuring Quality 138
Analyze Your Initiative 140
Feed It Back 145
Chapter 9 Knowledge Flow Management:
The Next Generation.......................................149
The Role of Web 2.0++ 149
Social Media internally 152
What about 2020? 153
Special Roles and Jobs 154
Stone Age: Creativity Leap through Communities 155
Technical infrastructures 156
Chapter 10 Final Thoughts...............................................163
Appendix A Key Success Factors.....................................167
Appendix B Additional Resources....................................171
About the Author 173
index 175
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| isbn | 9780470559901 047055990X |
| language | English |
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| spelling | Leistner, Frank Verfasser aut Mastering organizational knowledge flow how to make knowledge sharing work Frank Leistner Hoboken, NJ Wiley 2010 XX, 183 S. graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Wiley & SAS business series Includes bibliographical references and index Knowledge management Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Know-how-Transfer (DE-588)4031370-0 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Wissensmanagement (DE-588)4561842-2 s Know-how-Transfer (DE-588)4031370-0 s b DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020549907&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Leistner, Frank Mastering organizational knowledge flow how to make knowledge sharing work Knowledge management Wissensmanagement (DE-588)4561842-2 gnd Know-how-Transfer (DE-588)4031370-0 gnd Unternehmen (DE-588)4061963-1 gnd |
| subject_GND | (DE-588)4561842-2 (DE-588)4031370-0 (DE-588)4061963-1 |
| title | Mastering organizational knowledge flow how to make knowledge sharing work |
| title_auth | Mastering organizational knowledge flow how to make knowledge sharing work |
| title_exact_search | Mastering organizational knowledge flow how to make knowledge sharing work |
| title_full | Mastering organizational knowledge flow how to make knowledge sharing work Frank Leistner |
| title_fullStr | Mastering organizational knowledge flow how to make knowledge sharing work Frank Leistner |
| title_full_unstemmed | Mastering organizational knowledge flow how to make knowledge sharing work Frank Leistner |
| title_short | Mastering organizational knowledge flow |
| title_sort | mastering organizational knowledge flow how to make knowledge sharing work |
| title_sub | how to make knowledge sharing work |
| topic | Knowledge management Wissensmanagement (DE-588)4561842-2 gnd Know-how-Transfer (DE-588)4031370-0 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Knowledge management Wissensmanagement Know-how-Transfer Unternehmen |
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