Waiting for your cat to bark?: persuading customers when they ignore marketing
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Nashville, Tenn.
Nelson Business
[20]09
|
Ausgabe: | [Nachdr.] |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | XII, 225 S. graph. Darst. 1 CD-ROM (12 cm) |
ISBN: | 0785218971 |
Internformat
MARC
LEADER | 00000nam a2200000zc 4500 | ||
---|---|---|---|
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035 | |a (OCoLC)705758601 | ||
035 | |a (DE-599)BVBBV036628751 | ||
040 | |a DE-604 |b ger |e aacr | ||
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245 | 1 | 0 | |a Waiting for your cat to bark? |b persuading customers when they ignore marketing |c Bryan Eisenberg ; Jeffrey Eisenberg |
250 | |a [Nachdr.] | ||
264 | 1 | |a Nashville, Tenn. |b Nelson Business |c [20]09 | |
300 | |a XII, 225 S. |b graph. Darst. |e 1 CD-ROM (12 cm) | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 4 | |a Consumer behavior | |
650 | 4 | |a On-demand marketing | |
650 | 4 | |a On-demand advertising | |
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999 | |a oai:aleph.bib-bvb.de:BVB01-020548617 |
Datensatz im Suchindex
_version_ | 1804143241685106688 |
---|---|
adam_text | CONTENTS
Foreword
Murray Gaylord, Yahoo!
Inc.
■ 1
Introduction m
4
Chapter One Dogs, Cats, and Marketing
■ 7
Chapter Two Experiencing the Brand
■ 13
Chapter Three Friction and Customer Experience
■ 20
Chapter Four Why Marketing Is Simple But Hard
■ 28
Chapter Five Marketers Out of Control
■ 36
Chapter Six Customers in Control
■ 42
Chapter Seven How Customers Buy
■ 45
Chapter Eight Maintaining Persuasive Momentum
■ 54
Chapter Nine Marketing and Sales Collide
■ 60
Chapter Ten The Design of Persuasive Systems
■ 65
Chapter Eleven A Web of Interactivity
■ 69
Chapter Twelve Brands Cross Channels
■ 82
Chapter Thirteen Insights and Customer Data
■ 87
Chapter Fourteen Personalization or Persona-lization
■ 99
Contents
Chapter Fifteen Introducing
Personas
■ 105
Chapter Sixteen Uncovering the Knowable
■ 117
Chapter Seventeen Disclosing the Necessary
■ 121
Chapter Eighteen Mapping Business Topology
■ 130
Chapter Nineteen The Topology of a Sale
■ 135
Chapter Twenty The Human Operating System
■ 144
Chapter Twenty-One Choosing
Personas
■ 157
Chapter Twenty-Two Bringing
Personas
to Life
■ 165
Chapter Twenty-Three The Architecture Metaphor
■ 179
Chapter Twenty-Four Wireframing As an Interactivity Map
■ 182
Chapter Twenty-Five Architecting a Persuasion Scenario
■ 189
Chapter Twenty-Six Storyboarding and Prototyping the Scenarios
■ 200
Chapter Twenty-Seven Accountable Marketing
■ 204
Chapter Twenty-Eight Persuasion Architecture: A Six-Step Process
■ 211
Chapter Twenty-Nine Celebrating Your Cats Meows
■ 215
Notes
m
219
|
any_adam_object | 1 |
author | Eisenberg, Bryan Eisenberg, Jeffrey |
author_facet | Eisenberg, Bryan Eisenberg, Jeffrey |
author_role | aut aut |
author_sort | Eisenberg, Bryan |
author_variant | b e be j e je |
building | Verbundindex |
bvnumber | BV036628751 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.32 |
callnumber-search | HF5415.32 |
callnumber-sort | HF 45415.32 |
callnumber-subject | HF - Commerce |
classification_rvk | QW 300 |
ctrlnum | (OCoLC)705758601 (DE-599)BVBBV036628751 |
dewey-full | 658.8 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8 |
dewey-search | 658.8 |
dewey-sort | 3658.8 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | [Nachdr.] |
format | Book |
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id | DE-604.BV036628751 |
illustrated | Illustrated |
indexdate | 2024-07-09T22:44:32Z |
institution | BVB |
isbn | 0785218971 |
language | English |
lccn | 2006005188 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-020548617 |
oclc_num | 705758601 |
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owner | DE-355 DE-BY-UBR |
owner_facet | DE-355 DE-BY-UBR |
physical | XII, 225 S. graph. Darst. 1 CD-ROM (12 cm) |
publishDateSearch | 2009 |
publishDateSort | 2009 |
publisher | Nelson Business |
record_format | marc |
spelling | Eisenberg, Bryan Verfasser aut Waiting for your cat to bark? persuading customers when they ignore marketing Bryan Eisenberg ; Jeffrey Eisenberg [Nachdr.] Nashville, Tenn. Nelson Business [20]09 XII, 225 S. graph. Darst. 1 CD-ROM (12 cm) txt rdacontent n rdamedia nc rdacarrier Consumer behavior On-demand marketing On-demand advertising Marketing (DE-588)4037589-4 gnd rswk-swf Nachfrageermittlung (DE-588)4134942-8 gnd rswk-swf Verbraucherverhalten (DE-588)4062644-1 gnd rswk-swf Verbraucherverhalten (DE-588)4062644-1 s Marketing (DE-588)4037589-4 s Nachfrageermittlung (DE-588)4134942-8 s b DE-604 Eisenberg, Jeffrey Verfasser aut Digitalisierung UB Regensburg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020548617&sequence=000012&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Eisenberg, Bryan Eisenberg, Jeffrey Waiting for your cat to bark? persuading customers when they ignore marketing Consumer behavior On-demand marketing On-demand advertising Marketing (DE-588)4037589-4 gnd Nachfrageermittlung (DE-588)4134942-8 gnd Verbraucherverhalten (DE-588)4062644-1 gnd |
subject_GND | (DE-588)4037589-4 (DE-588)4134942-8 (DE-588)4062644-1 |
title | Waiting for your cat to bark? persuading customers when they ignore marketing |
title_auth | Waiting for your cat to bark? persuading customers when they ignore marketing |
title_exact_search | Waiting for your cat to bark? persuading customers when they ignore marketing |
title_full | Waiting for your cat to bark? persuading customers when they ignore marketing Bryan Eisenberg ; Jeffrey Eisenberg |
title_fullStr | Waiting for your cat to bark? persuading customers when they ignore marketing Bryan Eisenberg ; Jeffrey Eisenberg |
title_full_unstemmed | Waiting for your cat to bark? persuading customers when they ignore marketing Bryan Eisenberg ; Jeffrey Eisenberg |
title_short | Waiting for your cat to bark? |
title_sort | waiting for your cat to bark persuading customers when they ignore marketing |
title_sub | persuading customers when they ignore marketing |
topic | Consumer behavior On-demand marketing On-demand advertising Marketing (DE-588)4037589-4 gnd Nachfrageermittlung (DE-588)4134942-8 gnd Verbraucherverhalten (DE-588)4062644-1 gnd |
topic_facet | Consumer behavior On-demand marketing On-demand advertising Marketing Nachfrageermittlung Verbraucherverhalten |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020548617&sequence=000012&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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