CI, cultural intelligence: the art of leading cultural complexity
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Middlesex
Middlesex Univ.-Press
2008
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 258 S. graph. Darst. |
| ISBN: | 9781904750611 |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1804143154497060864 |
|---|---|
| adam_text | Contents
INTRODUCTION 9
1/ CULTURAL INTELLIGENCE 16
What is cultural intelligence? 19
What are the components of cultural intelligence? 20
1. Intercultural engagement 23
2. Cultural understanding 26
3. Intercultural communication 29
The three dimensions of Cl in mutual interplay 33
A negative circle 35
A positive circle 38
Cultural intelligence is more than tolerance 40
Cl in relation to other broad concepts of intelligence 43
Cl in relation to emotional and social intelligence 47
Cl should not be confused with CQ 49
2/ WHAT IS CULTURE? 52
The two dimensions of culture 56
Two understandings of culture 58
How are we affected by culture? 59
We re all part of several cultures 62
We sort ourselves and each other 65
It s important to belong 66
The cultural encounter 67
The positive potential of cultural encounters 70
Two understandings of culture in a cultural encounter 72
CONTENTS
Preconceptions and stereotypes 73
The communicative process 77
Communication in intercultural encounters 79
Stereotypes are self-reinforcing 81
Feelings and other uncontrollable aspects of
cultural encounters 82
Culture as an explanation 85
Culture ignored - cultural blindness 86
A professional comment on the case of the
Danish cartoons crisis 88
3/ WHEN PROFESSIONAL CULTURES
MEET IN THE WORKPLACE 92
Professionalisms 95
The function of professional cultures -
how and why is culture a part of professionalism? 98
When professional cultures meet 103
Knowledge sharing 105
Innovation 107
Cross-professional problem solving 109
When encounters fail 110
Professional cultures do not always realise it when they meet 112
Different types of collaboration 115
Two essential dimensions 119
When should the three types of professional collaboration
be used? 122
The inherent tension field of cross-professionalism 125
Three different activities are required for solving
the main problem 127
Cultural intelligence in professional cultural encounters 129
Creating clarity 131
6 CULTURAL INTELLIGENCE
The cultural propeller 132
Managing a heterogeneous group 135
Sponsoring culture and cultural features 136
4/ THE CULTURAL DIMENSIONS OF MERGERS 140
When the blame is placed on culture 142
An organisation s cultures 144
Different backdrops for mergers 147
Merger - a process of change in which culture counts 149
Marriage with the neighbour or the enemy 151
The cultural integration starts before we think 152
Management s creation of culture is watched through
a magnifying glass 154
Synergy from complexity 157
Cultural differences meet in the complex zone 160
Power games 163
Cultural intelligence in merger processes 167
Working strategically with values and culture 168
Exploring culture in preparation for the merger 172
Applying a model for understanding 176
Follow-up on and implementation of cultural traits 181
5/ CROSS-NATIONAL CULTURAL ENCOUNTERS 184
Practice and forms of understanding 190
Codes 190
Homogeneity or heterogeneity: to be alike or different? 194
Forms of understanding: preferences 196
Cultural maps 198
Hall and Hall 201
Hofstede 204
Other categories 210
CONTENTS
Cultural intelligence in cross-national partnerships 215
Development of culturally intelligent practice 217
Opening the cultural field 217
Exploring important codes 218
Ground rules 221
Time for reflection and evaluation 222
Support from a process consultant 223
Cultural intelligence in a course context 224
Cultural voyages of discovery 225
Cultural maps 226
Cultural games 227
Building relationships 227
Feedback 229
6/ DEVELOPMENT OF CULTURAL INTELLIGENCE 232
What type of learning can develop cultural intelligence? 235
Cultural intelligence in summary form 236
Individual preparation for cultural encounters 238
Checklist for the three dimensions of cultural intelligence 238
Why should organisations develop cultural intelligence? 241
Analysis of Cl profile 242
Principles for the development of cultural intelligence 243
Using the models and tools 245
REFERENCES 249
AUTHORS 253
INDEX 255
CULTURAL WTELUOENCE
|
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| illustrated | Illustrated |
| indexdate | 2024-07-09T22:43:09Z |
| institution | BVB |
| isbn | 9781904750611 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-020493185 |
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| physical | 258 S. graph. Darst. |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | Middlesex Univ.-Press |
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| spelling | CI, cultural intelligence the art of leading cultural complexity Elisabeth Plum ... Middlesex Middlesex Univ.-Press 2008 258 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf Interkulturelle Kompetenz (DE-588)4200053-1 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 s DE-604 Interkulturelle Kompetenz (DE-588)4200053-1 s Plum, Elisabeth Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020493185&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | CI, cultural intelligence the art of leading cultural complexity Interkulturelles Management (DE-588)4343519-1 gnd Interkulturelle Kompetenz (DE-588)4200053-1 gnd |
| subject_GND | (DE-588)4343519-1 (DE-588)4200053-1 |
| title | CI, cultural intelligence the art of leading cultural complexity |
| title_auth | CI, cultural intelligence the art of leading cultural complexity |
| title_exact_search | CI, cultural intelligence the art of leading cultural complexity |
| title_full | CI, cultural intelligence the art of leading cultural complexity Elisabeth Plum ... |
| title_fullStr | CI, cultural intelligence the art of leading cultural complexity Elisabeth Plum ... |
| title_full_unstemmed | CI, cultural intelligence the art of leading cultural complexity Elisabeth Plum ... |
| title_short | CI, cultural intelligence |
| title_sort | ci cultural intelligence the art of leading cultural complexity |
| title_sub | the art of leading cultural complexity |
| topic | Interkulturelles Management (DE-588)4343519-1 gnd Interkulturelle Kompetenz (DE-588)4200053-1 gnd |
| topic_facet | Interkulturelles Management Interkulturelle Kompetenz |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020493185&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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