Marketing foundations:
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Mason, Ohio
South-Western
2011
|
Ausgabe: | 4th ed., International ed. |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
Beschreibung: | Spätere Aufl. verfasst von G. Tomas M. Hult ; William M. Pride ; O.C. Ferrell |
Beschreibung: | getr. Zählung Ill., graph. Darst. |
ISBN: | 9780538756372 0538756373 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
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020 | |a 9780538756372 |c (pbk.) £39.99 |9 978-0-538-75637-2 | ||
020 | |a 0538756373 |c (pbk.) £39.99 |9 0-538-75637-3 | ||
035 | |a (OCoLC)839401782 | ||
035 | |a (DE-599)GBV619775262 | ||
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049 | |a DE-2070s | ||
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100 | 1 | |a Pride, William M. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Marketing foundations |c William Pride and O.C. Ferrell |
250 | |a 4th ed., International ed. | ||
264 | 1 | |a Mason, Ohio |b South-Western |c 2011 | |
300 | |a getr. Zählung |b Ill., graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Spätere Aufl. verfasst von G. Tomas M. Hult ; William M. Pride ; O.C. Ferrell | ||
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Datensatz im Suchindex
_version_ | 1804143102265393153 |
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adam_text | IMAGE 1
Q
C
4TH EDITION
MARKETING
FOUNDATIONS
MATE
INTERNATIONAL EDITION
IMAGE 2
STRATEGIC MARKETING
AND ITS ENVIRONMENT 1
CHAPTER 1 CUSTOMER-DRIVEN STRATEGIC MARKETING 2 MARKETING DEFINED 3
CUSTOMERS ARE THE FOCUS 3 MARKETING DEALS WITH PRODUCTS, PRICE,
DISTRIBUTION, AND PROMOTION 4
WIARKFTIH G IN TRANSITION: CFFIAMA AND SIZF IT/ ITE TIMV CARS A WIWNING
SEGMEM R * MARKETING BUILDS RELATIONSHIPS WITH CUSTOMERS
AND OTHER STAKEHOLDERS. 7 MARKETING OCCURS IN A DYNAMIC ENVIRONMENT 8
UNDERSTANDING THE MARKETING CONCEPT 9
EVOLUTION OF THE MARKETING CONCEPT 10
ENTREPRENEURIAL MARKETING: LEATHERMAN S MARKETING
APPEALS TO SURVIVAUSTS AND MORE 11
IMPLEMENTING THE MARKETING CONCEPT 12
MANAGING CUSTOMER RELATIONSHIPS 12
VALUE-DRIVEN MARKETING 13
MARKETING MANAGEMENT 15
THE IMPORTANCE OF MARKETING IN OUR GLOBAL
ECONOMY 16 /
MARKETING COSTS CONSUME A SIZABLE PORTION OF BUYERS
DOLLARS 16
MARKETING IS USED IN NONPROFIT ORGANIZATIONS 16
MARKETING IS IMPORTANT TO BUSINESSES 17
MARKETING FUELS OUR GLOBAL ECONOMY 17
SUSTAINABLE MARKETING: GROWING ECO-RESPONSIBLE
BUILDINGS 18
MARKETING KNOWLEDGE ENHANCES CONSUMER
AWARENESS 18
MARKETING CONNECTS PEOPLE THROUGH TECHNOLOGY 18
SOCIALLY RESPONSIBLE MARKETING CAN PROMOTE THE WELFARE
OFCUSTOMERS AND STAKEHOLDERS 19
MARKETING OFFERS MANY EXCITING CAREER PROSPECTS 20 VIDEO CASE: METHOD
CLEANS UP THE HOME CARE INDUSTRY USING GREEN MARKETING 23
CHAPTER 2
PLANNING MARKETING STRATEGIES 26 UNDERSTANDING THE STRATEGIC PLANNING
PROCESS 27
ASSESSING ORGANIZATIONAL RESOURCES
AND OPPORTUNITIES 28 SWOT ANALYSIS 29
ESTABLISHING AN ORGANIZATIONAL MISSION
AND GOALS 31
IVTARKFTWG IN TSANSIFLQN: GUITAR HFCRO IVIAKES YOU A SOCK STAR 32
DEVELOPING CORPORATE, BUSINESS-UNIT,
AND MARKETING STRATEGIES 33 CORPORATE STRATEGY 33 BUSINESS-UNIT STRATEGY
35 MARKETING STRATEGY 36 TARGET MARKET SELECTION 37
CREATING T HE MARKETING PLAN 39
SUSTAINABLE MARKETING: SPUDWARE . ..
NOT JUST FOR POTATO HEADS 39
ENTREPRENEURIAL MARKETING:
MARKETING ENTREPRENEURS 40
IMPLEMENTING MARKETING STRATEGIES 40
APPROACHES TO MARKETING IMPLEMENTATION 42 ORGANIZING MARKETING
ACTIVITIES 44 CONTROLLING MARKETING ACTIVITIES 45 VIDEO CASE: GREEN
MOUNTAIN COFFEE ROASTERS BREW UP THE
BEST MARKET STRATEGY 51
IMAGE 3
CONTENTS
CHAPTER 3
THE MARKETING ENVIRONMENT, SOCIAL RESPONSIBILITY, AND ETHICS 53
THE MARKETING ENVIRONMENT 54 RESPONDING TO THE MARKETING ENVIRONMENT 55
COMPETITIVE FORCES 55
ECONOMIC FORCES 57 POLITICAL FORCES 60 LEGAL AND REGULATORY FORCES 61
TECHNOLOGICAL FORCES 65
MARKETING IN TRANSITION: NEW TECHNOLOGY PROVIDES OPPORTUNITIES FOR
SOCIAL NETWORK M A R K I NG 66
SOCIOCULTURAL FORCES 66
SOCIAL RESPONSIBILITY AND ETHICS
IN MARKETING 69 ECONOMIC DIMENSION 70 LEGAL DIMENSION 70 ETHICAL
DIMENSION 71
PHILANTHROPIC DIMENSION 72
ENTREPRENEURIAL MARKETING: ENTREPRENEURS FIGHT HUNGER WITH PLUMPY NUT 74
INCORPORATING SOCIAL RESPONSIBILITY AND ETHICS INTO
STRATEGIC PLANNING 75
SUSTAINABLE MARKETING: SOLAR HELPS CREATE A
RENEWABLE WORLD 75
VIDEO CASE: ORGANIC VALLEY RESPONDS TO A CHANGING
ENVIRONMENT 80
/ ! MARKETING RESEARCH
_F?_J AND TARGET MARKETS 82
CHAPTER 4 MARKETING RESEARCH AND INFORMATION SYSTEMS 83
THE IMPORTANCE OF MARKETING RESEARCH 84 ENTREPRENEURIAL MARKETING:
JMODERATE USES TEXT
MESSAGING TO RESEARCH CONSUMER FEELINGS 85
THE MARKETING RESEARCH PROCESS 85
LOCATING AND DEFINING RESEARCH ISSUES OR PROBLEMS 86 DESIGNING THE
RESEARCH PROJECT 86 COLLECTING DATA 89 MARKETING IN TRANSITION: SOCIAL
NETWORKS
AND ONLINE COMMUNITIES AS MARKETING RESEARCH 96
INTERPRETING RESEARCH FINDINGS 99
SUSTAINABLE MARKETING: MESSAGE IN A BOTTLE:
SECONDARY DATA PROVIDE RECYCLING LESSONS 98
REPORTING RESEARCH FINDINGS 100
USING TECHNOLOGY TO IMPROVE MARKETING
INFORMATION GATHERING AND ANALYSIS 100 MARKETING INFORMATION SYSTEMS 101
DATABASES 101 MARKETING DECISION SUPPORT SYSTEMS 103
ISSUES IN MARKETING RESEARCH 103 THE IMPORTANCE OF ETHICAL MARKETING
RESEARCH 103 INTERNATIONAL ISSUES IN MARKETING RESEARCH 103 VIDEO CASE:
GETTING TO THE HEART OF THE MATTER: RESEARCH
DESIGN AT LSPMA 108
CHAPTER 5
TARGET MARKETS: SEGMENTATION AND EVALUATION 110 WHAT IS A MARKET? 111
TARGET-MARKET SELECTION PROCESS 111
STEP 1: IDENTIFY THE APPROPRIATE TARGETING STRATEGY 112 UNDIFFERENTIATED
TARGETING STRATEGY 112 CONCENTRATED TARGETING STRATEGY THROUGH MARKET
SEGMENTATION 114 DIFFERENTIATED TARGETING STRATEGY THROUGH MARKET
SEGMENTATION 115
MARKETING » J TRANSITION: TARGETING TECHNOLOGY GOES SOCIAL 115
STEP 2: DETERMINE WHICH SEGMENTATION
VARIABLES TO USE 116 VARIABLES FOR SEGMENTING CONSUMER MARKETS 116
ENTREPRENEURIAL MARKETING: TASTY BITE:
COMING TO AMERICA 117
SUSTAINABLE MARKETING: WHO S GREEN? 122
VARIABLES FOR SEGMENTING BUSINESS MARKETS 124
STEP 3: DEVELOP MARKET SEGMENT PROFILES 125
STEP 4: EVALUATE RELEVANT MARKET SEGMENTS 125 SALES ESTIMATES 125
COMPETITIVE ASSESSMENT 126 COST ESTIMATES 126
IMAGE 4
CONTENTS
STEP 5: SELECT SPECIFIC TARGET MARKETS 127
DEVELOPING SALES FORECASTS 127
EXECUTIVE JUDGMENT 128 SURVEYS 128
TIME-SERIES ANALYSIS 129
REGRESSION ANALYSIS 129 MARKET TESTS 129 MULTIPLE FORECASTING METHODS
130 VIDEO CASE: IS THERE A HARLEY FOR EVERYONE? 133
CUSTOMER
BEHAVIOR 136
CHAPTER 6 BEHAVIOR 137 LEVEL OF INVOLVEMENT AND CONSUMER PROBLEM-SOLVING
PROCESSES 138
CONSUMER BUYING DECISION PROCESS 140 PROBLEM RECOGNITION 140 INFORMATION
SEARCH 141 EVALUATION OF ALTERNATIVES 142 PURCHASE 142 POSTPURCHASE
EVALUATION 143-
SITUATIONAL INFLUENCES ON THE BUYING DECISION
PROCESS 143
PSYCHOLOGICAL INFLUENCES ON THE BUYING
DECISION PROCESS 144 PERCEPTION 144
CHAPTER 7
BUSINESS MARKETS AND BUYING BEHAVIOR 165
CAMERA, H R ETIMC- SN TRANSITION: BRAND FANS SAY: LIGHTS, CTION 145
MOTIVES 146
LEARNING 147 ATTITUDES 148 PERSONALITY AND SELF-CONCEPT 149
LIFESTYLES 150
SOCIAL INFLUENCES ON THE BUYING DECISION PROCESS 151
ROLES 151 FAMILY INFLUENCES 151 / REFERENCE GROUPS 152 OPINION LEADERS
153
SUSTAINABLE MARKETING: TOYOTA S PRIUS STEERS IN GREEN DIRECTION 154
DIGITAL NETWORKS 154
SOCIAL CLASSES 155 CULTURE AND SUBCULTURES 157 ENTREPRENEURIAL
MARKETING: SOME CAN FACE IT, SOME CAN T 157
VIDEO CASE: TRAVELOCITY GOES THE EXTRA MILE FOR
TRAVELERS 163
BUSINESS MARKETS 166
PRODUCER MARKETS 167 RESELLER MARKETS 168 GOVERNMENT MARKETS 168
INSTITUTIONAL MARKETS 169
DIMENSIONS OF MARKETING TO BUSINESS
CUSTOMERS 169
CHARACTERISTICS OF TRANSACTIONS WITH BUSINESS
CUSTOMERS 170
ATTRIBUTES OF BUSINESS CUSTOMERS 171
PRIMARY CONCERNS OF BUSINESS CUSTOMERS 171
SUSTAINABLE MARKETING: BUSINESS TRAVELERS W A NT
GREENER AIRLINES 172
METHODS OF BUSINESS BUYING 173
TYPES OF BUSINESS PURCHASES 174
DEMAND FOR BUSINESS PRODUCTS 174
ENTREPRENEURIAL MARKETING: STEELCASE WANTS TO KEEP
BUSINESS CUSTOMERS HEALTHY 175
FVJAPKETING IN TRANSITION: WOW IN ALSLE 1: PARTNERING
FOP, PROFIT 176
BUSINESS BUYING DECISIONS 176
THE BUYING CENTER 176 STAGES OF THE BUSINESS BUYING DECISION PROCESS 177
INFLUENCES ON THE BUSINESS BUYING DECISION PROCESS 179
INDUSTRIAL CLASSIFICATION SYSTEMS 179 VIDEO CASE: NUMI TEA BREWS UP
BUSINESS RELATIONSHIPS 185
CHAPTER 8
GLOBAL MARKETS
MARKETING 187 THE NATURE OF GLOBAL MARKETING STRATEGY 188 ENVIRONMENTAL
FORCES IN INTERNATIONAL
MARKETS 189
IMAGE 5
VU1
CONTENTS
SOCIOCULTURAL FORCES 189
ECONOMIC FORCES 191
SUSTAINABLE MARKETING: LONG-DISTANCE W I - FI OPENS
DOORS TO REMOTE BUSINESSES 191
POLITICAL, LEGAL, AND REGULATORY FORCES 193
SOCIAL RESPONSIBILITY AND ETHICS FORCES 194 COMPETITIVE FORCES 196
TECHNOLOGICAL FORCES 197
REGIONAL TRADE ALLIANCES, MARKETS, AND
AGREEMENTS 198
THE NORTH AMERICAN FREE TRADE AGREEMENT (NAFTA) 198
ENTREPRENEURIAL MARKETING: ENTREPRENEURS TAKE ON
CHINESE PIRACY: THE STORY OF BRABABY 2 00
THE EUROPEAN UNION (EU) 200
THE COMMON MARKET OF THE SOUTHERN
CONE (MERCOSUR) 200
PRODUCT
DECISIONS 215
ASIA-PACIFIC ECONOMIC COOPERATION (APEC) 201 MARKETING IN TRANSITION:
M A DE IN CHINA TRYING TO REBUILD IIS ITPINARTOM 201 THE WORLD TRADE
ORGANIZATION (WTO) 202 MODES OF ENTRY INTO INTERNATIONAL MARKETS 203
IMPORTING AND EXPORTING 203 LICENSING AND FRANCHISING 204 CONTRACT
MANUFACTURING 205 JOINT VENTURES 205 DIRECT OWNERSHIP 206 CUSTOMIZATION
VERSUS GLOBALIZATION OF INTERNATIONAL MARKETING MIXES 207 VIDEO CASE:
LONELY PLANET PROVIDES GUIDANCE TO GLOBAL EXPLORERS 212
CHAPTER 9 PRODUCT,
WHAT IS A PRODUCT? 217 ENTREPRENEURIAL MARKETING: THIS IS NOT YOUR
GRANDMOTHER S CIRCUS! 2 19
CLASSIFYING PRODUCTS 219
CONSUMER PRODUCTS 219 BUSINESS PRODUCTS 221
SUSTAINABLE MARKETING: DIGGING DEEPER
INTO GREEN CLAIMS 221
PRODUCT LINE AND PRODUCT MIX 223
PRODUCT LIFE CYCLES AND MARKETING STRATEGIES 224 INTRODUCTION 224 GROWTH
225
MATURITY 226 Y
DECLINE 227
PRODUCT ADOPTION PROCESS 227
BRANDING 229 VALUE OF BRANDING 229 BRAND EQUITY 231 TYPES OF BRANDS 232
SELECTING A BRAND NAME 233 PROTECTING A BRAND 234 BRANDING POLICIES 236
BRAND EXTENSIONS 236
CO-BRANDING 236
BRAND LICENSING 237
PACKAGING 238 PACKAGING FUNCTIONS 238 MAJOR PACKAGING CONSIDERATIONS 238
PACKAGING AND MARKETING STRATEGY 239
! .T:AR! ETWG ! 7I?FT;W!TI0I*; YLO I-L L;I :!TH !S A HAT .- RODUC V
U.KTCK THE .A3CL 2 ^ - I;
LABELING 241
VIDEO CASE: BREWING UP PROFITS AT NEW BELGIUM BREWERY 246 -
CHAPTER 10
W
GOODS AND SERVICES 249 MANAGING EXISTING PRODUCTS 250 LINE EXTENSIONS
250 PRODUCT MODIFICATIONS 250
DEVELOPING NEW PRODUCTS 252 IDEA GENERATION 252 SCREENING 253 CONCEPT
TESTING 254
ENTREPRENEURIAL MARKETING: CRAZY FORMER
COMIC LAUGHS ALL THE W AY TO THE BANK-THANKS
TOSPANX! 2 54
BUSINESS ANALYSIS 254
PRODUCT DEVELOPMENT 255 TEST MARKETING 255 COMMERCIALIZATION 257
IMAGE 6
CONTENTS IX
PRODUCT DIFFERENTIATION THROUGH QUALITY,
DESIGN, AND SUPPORT SERVICES 259 PRODUCT QUALITY 259
SUSTAINABLE MARKETING: SMALL BUSINESSES PROSPER
WITH GREEN PRODUCTS 2 60
PRODUCT DESIGN AND FEATURES 260 ^
PRODUCT SUPPORT SERVICES 261
PRODUCT POSITIONING AND REPOSITIONING 261 PERCEPTUAL MAPPING 261 BASES
FOR POSITIONING 261 REPOSITIONING 263
PRODUCT DELETION 263
MANAGING SERVICES AS PRODUCTS 265 NATURE AND IMPORTANCE OF SERVICES 265
CHARACTERISTICS OF SERVICES 265 CREATING MARKETING MIXES FOR SERVICES
268
MARKETING IN TRANSITION: SLOGGING
AHD TWEETING FOP SERVICE 259
ORGANIZING TO DEVELOP AND MANAGE
PRODUCTS 272
VIDEO CASE: SOUTHWEST AIRLINES KEEPS SERVICE MARKETING
FLYING HIGH 276
PRICING
DECISIONS 279
(TTHTAPTFIR 1 1 *OXXODL JL JDLV A A CHAPTER 12 PRICING MANAGEMENT 306
THE ROLE OF PRICE 281 PRICE AND NONPRICE COMPETITION 282 PRICE
COMPETITION 282 NONPRICE COMPETITION 283 ENTREPRENEURIAL MARKETING: A
CELL PHONE COST 284 , ANALYSIS OF DEMAND 284 THE DEMAND CURVE 284 DEMAND
FLUCTUATIONS 284 SUSTAINABLE MARKETING: PRICING ECO-FRIENDLY PAINTS 286
ASSESSING PRICE ELASTICITY OF DEMAND 286 DEMAND, COST, AND PROFIT
RELATIONSHIPS 287 MARGINAL ANALYSIS 287 BREAKEVEN ANALYSIS 291 FACTORS
AFFECTING PRICING DECISIONS 292 ORGANIZATIONAL AND MARKETING OBJECTIVES
292 TYPES OF PRICING OBJECTIVES _293 COSTS 293 . MARKETING IN
TRANSITION: ANYTIME, ANYWHERE: CUSTOMERS DARE TO COMPARE 293 OTHER
MARKETING-MIX VARIABLES 294 CHANNEL MEMBER EXPECTATIONS 294 CUSTOMER
INTERPRETATION AND RESPONSE 295 COMPETITION 296 LEGAL AND REGULATORY
ISSUES 297 PRICING FOR BUSINESS MARKETS 298 PRICE DISCOUNTING 298
GEOGRAPHIC PRICING 300 TRANSFER PRICING 300 VIDEO CASE: WASHBURN GUITARS
PLAY A MULTIPLE PRICING TUNE 304 DEVELOPMENT OF PRICING OBJECTIVES 308
SURVIVAL 308 PROFIT 309 RETURN ON INVESTMENT 309
MARKET SHARE 309
SUSTAINABLE MARKETING: HOMEMADE ENERGY SHFLOW 310
STATUS~QUO~3T0 PRODUCT QUALITY 310
ASSESSMENT OF THE TARGET MARKET S EVALUATION
OF PRICE 310
EVALUATION OF COMPETITORS PRICES 311
SELECTION OF A BASIS FOR PRICING 312 COST-BASED PRICING 312 DEMAND-BASED
PRICING 313 COMPETITION-BASED PRICING 313
ENTREPRENEURIAL MARKETING:
TERRACYCLE TURNS TRASH INTO CASH 3 14
SELECTION OF A PRICING STRATEGY 314
DIFFERENTIAL PRICING 314 NEW-PRODUCT PRICING 316 PRODUCT-LINE PRICING
317 PSYCHOLOGICAL PRICING 318 PROFESSIONAL PRICING 321 PROMOTIONAL
PRICING 321
MARKETING IN TRANSITION: W I LL MIXING UP PRICING STRATEGIES IVISX UP
CUSTOMERS? 321
DETERMINATION OF A SPECIFIC PRICE 322
VIDEO CASE: TINY PRICE TAG FOR TINY SMART CAR 326
IMAGE 7
CONTENTS
G I DISTRIBUTION DECISIONS 329 MARKETING CHANNELS AND SUPPLY-CHAIN
MANAGEMENT 330 FOUNDATIONS OF THE SUPPLY CHAIN 331 THE ROLE OF MARKETING
CHANNELS IN SUPPLY CHAINS 333 THE SIGNIFICANCE OF MARKETING CHANNELS 334
TYPES OF MARKETING CHANNELS 336
SUSTAINABLE MARKETING: W I ND POWER TURNS
THE TURBINES AT HOME 338
SELECTING MARKETING CHANNELS 340
INTENSITY OF MARKET COVERAGE 343 INTENSIVE DISTRIBUTION 344 SELECTIVE
DISTRIBUTION 344 EXCLUSIVE DISTRIBUTION 344
STRATEGIC ISSUES IN MARKETING CHANNELS 345 COMPETITIVE PRIORITIES IN
MARKETING CHANNELS 345 CHANNEL LEADERSHIP, COOPERATION, AND CONFLICT 346
CHANNEL INTEGRATION 348
PHYSICAL DISTRIBUTION IN SUPPLY-CHAIN
MANAGEMENT 350 ORDER PROCESSING 351 MARKETING IH TRANSITION:
STREAMLINING PHYSSCAL DISTRIBUTION TO PROFIT IN STYLE 351
INVENTORY MANAGEMENT 353
MATERIALS HANDLING 353 WAREHOUSING 354 TRANSPORTATION 355
ENTREPRENEURIAL MARKETING: FRENCH FRIES GO BACK TO THE FUTURE - BY RAIL!
357
PROMOTION
DECISIONS 395
LEGAL ISSUES IN CHANNEL MANAGEMENT 359 DUAL DISTRIBUTION 359 RESTRICTED
SALES TERRITORIES 359 TYING AGREEMENTS 359 EXCLUSIVE DEALING 360 REFUSAL
TO DEAL 360 VIDEO CASE: NETFLIX LOOKS FOR THE NEXT HIGH-TECH
DISTRIBUTION CHANNEL 364 CHAPTER 14 RETAILING.. DIRECT MARKETING, AND
WHOLESALING 367 RETAILING 368 MAJOR TYPES OF RETAIL STORES 369 STRATEGIC
ISSUES IN RETAILING 373 ENTREPRENEURIAL MARKETING: TARA S ORGANIC ICE
CREAM: A GROWING NICHE BUSINESS 3 74 ;T.ARKETIIMG IN TRANSITION: STORE
8A6S GO GREEN 377 DIRECT MARKETING AND DIRECT SELLING 378 DIRECT
MARKETING 378 DIRECT SELLING 380 FRANCHISING 381 SUSTAINABLE MARKETING:
WALMART HAS SUSTAINABIUTY IN STORE 381 WHOLESALING 382 SERVICES PROVIDED
BY WHOLESALERS 383 TYPES OF WHOLESALERS 384 VIDEO CASE: EASTERN MOUNTAIN
SPORTS GOES BACK TO ITS RETAIL ROOTS 392 CHAPTER 15 INTEGRATED MARKETING
COMMUNICATIONS 396 WHAT IS INTEGRATED MARKETING COMMUNICATIONS? 397 THE
COMMUNICATION PROCESS 398 THE ROLE AND OBJECTIVES OF PROMOTION 401
CREATE AWARENESS 403 STIMULATE DEMAND 403 ENCOURAGE PRODUCT TRIAL 404
IDENTIFY PROSPECTS 404
IMAGE 8
CONTENTS
RETAIN LOYAL CUSTOMERS 404
FACILITATE RESELLER SUPPORT 405
COMBAT COMPETITIVE PROMOTIONAL EFFORTS 405
REDUCE SALES FLUCTUATIONS 405
THE PROMOTION MIX 406
ADVERTISING 406 PERSONAL SELLING 407
MARKETING IN TRANSITION: PURESPORT FINDS BOTH PROS
AND CONS IN PHELPS ENDORSEMENT 408
PUBLIC RELATIONS 408
SALES PROMOTION 409
SELECTING PROMOTION-MIX ELEMENTS 410
PROMOTIONAL RESOURCES, OBJECTIVES, AND POLICIES 410 CHARACTERISTICS OF
THE TARGET MARKET 411
CHARACTERISTICS- OF THE PRODUCT 411
COSTS AND AVAILABILITY OF PROMOTIONAL METHODS 412
PUSH AND PULL CHANNEL POLICIES 412
THE GROWING IMPORTANCE OF WORD-OF-MOUTH
COMMUNICATIONS 413 ENTREPRENEURIAL MARKETING: COMIC BOOK MARKETING
CREATES BUZZ 4 14
PRODUCT PLACEMENT 415
SUSTAINABLE MARKETING: THERE ARE PLENTY OF FISH 415
CRITICISMS AND DEFENSES OF PROMOTION 416
VIDEO CASE: THE TOLEDO MUD KENS MAKE MARKETING FUN 421 I
/
CHAPTER 16
ADVERTISING AND PUBLIC RELATIONS 424 THE NATURE AND TYPES OF ADVERTISING
425 DEVELOPING AN ADVERTISING CAMPAIGN 426
IDENTIFYING AND ANALYZING THE TARGET AUDIENCE 427 DEFINING THE
ADVERTISING OBJECTIVES 428
CREATING THE ADVERTISING PLATFORM 428
DETERMINING THE ADVERTISING APPROPRIATION 425
MARKETING IN TRANSITION: READ ALL ABOUT IT:
NEWSPAPERS M CRISIS 4 30
DEVELOPING THE MEDIA PLAN 430
CREATING THE ADVERTISING MESSAGE 433
EXECUTING THE CAMPAIGN 436
EVALUATING ADVERTISING EFFECTIVENESS 436
SUSTAINABLE MARKETING: WOULD YOU LIKE TO BUY A
RECYCLED TOOTHBRUSH? 4 37
WHO DEVELOPS THE ADVERTISING CAMPAIGN? 438
PUBLIC RELATIONS 438 PUBLIC RELATIONS TOOLS 439 ENTREPRENEURIAL
MARKETING: WOMENKIND: AN
ADVERTISING AGENCY FOR WOMEN 4 40
EVALUATING PUBLIC RELATIONS EFFECTIVENESS 441
DEALING WITH UNFAVORABLE PUBLIC RELATIONS 442
VIDEO CASE: VANS LEVERAGE ATHLETES IN ITS ADVERTISING
PLATFORM 446
CHAPTER 17
PERSONAL SELLING AND SALES PROMOTION 448 WHAT IS PERSONAL SELLING? 449
SUSTAINABLE MARKETING: SELLING GREEN HOMES 4 50
THE PERSONAL SELLING PROCESS 450
TYPES OF SALESPEOPLE 453
TYPES OF SELLING 455
MANAGING THE SALES FORCE 456
ENTREPRENEURIAL MARKETING: SELLING SPORTS
CELEBRITIES 4 63
WHAT IS SALES PROMOTION? 463
CONSUMER SALES PROMOTION METHODS 464 MARKETING IN TRANSITION: AGGRESSIVE
D O N T SEW LI
SALES PROMOTION PROVIDES FREE VAULT 4 87
TRADE SALES PROMOTION METHODS 469
VIDEO CASE: IBM SALES FORCE SELLS SOLUTIONS 473
APPENDIX:
CAREERS IN MARKETING A-L GLOSSARY G-L END NOTES EN-1 NAME INDEX I-1
ORGANIZATION INDEX 1-6 SUBJECT INDEX 1-12
|
any_adam_object | 1 |
author | Pride, William M. Ferrell, Odies C. |
author_facet | Pride, William M. Ferrell, Odies C. |
author_role | aut aut |
author_sort | Pride, William M. |
author_variant | w m p wm wmp o c f oc ocf |
building | Verbundindex |
bvnumber | BV036527000 |
ctrlnum | (OCoLC)839401782 (DE-599)GBV619775262 |
dewey-full | 658.8 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8 |
dewey-search | 658.8 |
dewey-sort | 3658.8 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 4th ed., International ed. |
format | Book |
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genre | 1\p (DE-588)4123623-3 Lehrbuch gnd-content |
genre_facet | Lehrbuch |
id | DE-604.BV036527000 |
illustrated | Illustrated |
indexdate | 2024-07-09T22:42:19Z |
institution | BVB |
isbn | 9780538756372 0538756373 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-020448879 |
oclc_num | 839401782 |
open_access_boolean | 1 |
owner | DE-2070s |
owner_facet | DE-2070s |
physical | getr. Zählung Ill., graph. Darst. |
publishDate | 2011 |
publishDateSearch | 2011 |
publishDateSort | 2011 |
publisher | South-Western |
record_format | marc |
spelling | Pride, William M. Verfasser aut Marketing foundations William Pride and O.C. Ferrell 4th ed., International ed. Mason, Ohio South-Western 2011 getr. Zählung Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Spätere Aufl. verfasst von G. Tomas M. Hult ; William M. Pride ; O.C. Ferrell Marketing (DE-588)4037589-4 gnd rswk-swf 1\p (DE-588)4123623-3 Lehrbuch gnd-content Marketing (DE-588)4037589-4 s 2\p DE-604 Ferrell, Odies C. Verfasser aut DE-601 pdf/application http://www.gbv.de/dms/zbw/619775262.pdf kostenfrei Inhaltsverzeichnis GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020448879&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Pride, William M. Ferrell, Odies C. Marketing foundations Marketing (DE-588)4037589-4 gnd |
subject_GND | (DE-588)4037589-4 (DE-588)4123623-3 |
title | Marketing foundations |
title_auth | Marketing foundations |
title_exact_search | Marketing foundations |
title_full | Marketing foundations William Pride and O.C. Ferrell |
title_fullStr | Marketing foundations William Pride and O.C. Ferrell |
title_full_unstemmed | Marketing foundations William Pride and O.C. Ferrell |
title_short | Marketing foundations |
title_sort | marketing foundations |
topic | Marketing (DE-588)4037589-4 gnd |
topic_facet | Marketing Lehrbuch |
url | http://www.gbv.de/dms/zbw/619775262.pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020448879&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT pridewilliamm marketingfoundations AT ferrellodiesc marketingfoundations |
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