Industrializing transportation networks: an analysis and evaluation of alternative approaches to cargo transport services with special reference to the European over-the-road truckload carrier industry
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
Aachen
Shaker
2010
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| Series: | Berichte aus der Logistik
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXX, 541 S. Ill., graph. Darst. 21 cm |
| ISBN: | 9783832290665 |
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MARC
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| 100 | 1 | |a Walther, Stefan |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Industrializing transportation networks |b an analysis and evaluation of alternative approaches to cargo transport services with special reference to the European over-the-road truckload carrier industry |c Stefan Walther |
| 264 | 1 | |a Aachen |b Shaker |c 2010 | |
| 300 | |a XXX, 541 S. |b Ill., graph. Darst. |c 21 cm | ||
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| 490 | 0 | |a Berichte aus der Logistik | |
| 502 | |a Zugl.: Erlangen-Nürnberg, Univ., Diss., 2010 | ||
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Record in the Search Index
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|---|---|
| DE-BY-FWS_call_number | 2000/QH 462 W237 |
| DE-BY-FWS_katkey | 415447 |
| DE-BY-FWS_media_number | 083000504353 |
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| adam_text | INDUSTRIALIZATION CAN BE CORROBORATED 103 TABLE OF CONTENTS: OVERVIEW I
TABLE OF CONTENTS: OVERVIEW TABLE OF CONTENTS: OVERVIEW I TABLE OF
CONTENTS: DETAILED IV LIST OF FIGURES XVII LIST OF TABLES XXII LIST OF
FIGURES AND TABLES IN THE APPENDIX XXVI LIST OF ABBREVIATIONS XXVII 1
CHANGE IN THE EUROPEAN TRUCKLOAD INDUSTRY: FROM CRAFT -TYPE OPERATIONS
TO INDUSTRIALIZATION ? 1 1.1 COMPETITION AND ENVIRONMENTAL CHANGE
DEMAND NEW WAYS OF DOING BUSINESS 2 1.2 THE PROMISES OF
INDUSTRIALIZATION 22 1.3 PRIOR RESEARCH ON CHANGES IN THE TRUCKLOAD
TRANSPORTATION INDUSTRY 27 2 DOING RESEARCH ON THE INDUSTRIALIZATION OF
TRUCKLOAD TRANSPORT: CONSIDERATIONS ON A PROMISING RESEARCH DESIGN AND
METHODS 41 2.1 FORMULATING THE RESEARCH QUESTIONS 41 2.2 METHODOLOGIES
TO BE EMPLOYED 44 2.3 COURSE OF ACTION: INTEGRATING METHODOLOGY IN AN
APPROPRIATE RESEARCH STRUCTURE 47 3 A CONCEPTUAL INTRODUCTION TO
TRUCKLOAD TRANSPORTATION SERVICES AND THE PRINCIPLES OF SERVICE
INDUSTRIALIZATION 50 3.1 LOGISTICS, TRANSPORTATION, TRUCKLOAD
TRANSPORTATION: DEFINITIONS, CHARACTERISTICS AND COST DRIVERS 50 3.2
SERVICE: TRUCKLOAD TRANSPORTATION ASA SERVICE 72 3.3 SERVICE
INDUSTRIALIZATION: ADAPTING THE PRINCIPLES OF INDUSTRIALIZATION TO THE
SERVICE SECTOR 81 3.4 FIRST CONCLUSIONS FROM THE CONCEPTUAL ANALYSES:
THE PROMISE OF BIBLIOGRAFISCHE INFORMATIONEN HTTP://D-NB.INFO/100214521X
DIGITALISIERT DURCH IL 4 FROM CONCEPTUAL TO EMPIRICAL INSIGHTS ABOUT
TRANSPORT INDUSTRIALIZATION: CASE STUDY ON U.S. ADVANCED TRUCKLOAD FIRMS
AND THEIR SUCCESS 105 4.1 THE EMERGENCE OF ADVANCED TRUCKLOAD FIRMS AS A
RESPONSE TO TRANSPORT DEREGULATION 105 4.2 ALTERNATIVE TRAFFIC PATTERNS:
CONSTITUTING THE BASIS FOR INDUSTRIALIZED TRUCKLOAD OPERATIONS 107 4.3
MULTI-FIRM CASE STUDY: SCHNEIDER, SWIFT, J.B. HUNT AND WERNER AS HIGHLY
INDUSTRIALIZED MARKET LEADERS 117 4.4 A SECOND LOOK AT THE DIFFERENCES
BETWEEN CRAFT AND INDUSTRIALIZED TRUCKLOAD OPERATIONS 182 5 TESTING AND
QUANTIFYING THE STRENGTHS OF INDUSTRIALIZATION CONCEPTS THROUGH A
MODELLING APPROACH 187 5.1 METHODOLOGY: SCENARIO PLANNING AS THE BASIS
FOR MODELLING ALTERNATIVE BUSINESS MODELS IN TRANSPORTATION 187 5.2
DESCRIPTION AND ASSUMPTIONS OF THE TRUCKLOAD MODELLING APPROACH 189 5.3
DEFINING KEY PERFORMANCE INDICATORS FOR THE QUANTITATIVE COMPARISON OF
ALTERNATIVE SCENARIOS 194 5.4 TESTING AND COMPARING ALTERNATIVE
SCENARIOS FOR EXECUTING TRUCKLOAD OPERATIONS 195 5.5 PRELIMINARY RESULT:
ADDITIONAL CORROBORATION OF POSITIVE EFFICIENCY EFFECTS ACHIEVED THROUGH
INDUSTRIALIZED OPERATIONS 224 6 FROM CONCEPTS TO IMPLEMENTATION:
ASSESSING THE TRANSFERABILITY AND ACCEPTANCE OF TRUCKLOAD
INDUSTRIALIZATION WITH REAL WORLD OPERATORS AND THEIR
SHIPPER-CUSTOMERS 228 6.1 IDENTIFYING DIFFERENCES IN THE MACRO- AND
INDUSTRY ENVIRONMENT OF U.S APPENDIX E: SHIPPER INTERVIEW QUESTIONNAIRE
(GERMAN) 540 TABLE OF CONTENTS: OVERVIEW II 7 INDUSTRIALIZED TRUCKLOAD
IN EUROPE: RECOMMENDATIONS FOR CARRIERS 383 7.1 REASSASSING THE
TRANSFERABILITY OF THE APPROACHES OF INDUSTRIALIZATION TO EUROPE 383 7.2
WHAT HAS BEEN LEARNED: RECOMMENDATIONS FOR THE INDUSTRIALIZATION OF
TRUCKLOAD TRANSPORTATION IN EUROPE 414 8 THE RESEARCH REVISITED:
CRITICAL REVIEW OF THE RESULTS AND IMPLICATIONS FOR FUTURE RESEARCH 454
8.1 SUMMARY OF THE RESEARCH: INTERESTING INSIGHTS AND DISILLUSIONMENT
454 8.2 CRITICAL REVIEW AND LIMITATIONS OF THIS RESEARCH 456 8.3
IMPLICATIONS FOR RESEARCH AND AREAS OF FURTHER RESEARCH: FILLING WHITE
SPOTS IN THE RESEARCH LANDSCAPE 458 8.4 OUTLOOK: INDUSTRIALIZATION AS A
PROMISING APPROACH TO SURVIVE IN THE EVER TIGHTENING EUROPEAN TRUCKLOAD
MARKET 459 REFERENCES 462 APPENDIX 526 APPENDIX A: CLASSIFICATIONS OF EU
MEMBER STATES 526 APPENDIX B: THE MEANING OF TRUCKING IN RENOWNED
JOURNALS 527 APPENDIX C: CASE STUDY INTERVIEW SCHNEIDER NATIONAL 531
APPENDIX D: CARRIER INTERVIEW QUESTIONNAIRE (GERMAN) 532 IV TABLE OF
CONTENTS: DETAILED TABLE OF CONTENTS: OVERVIEW I TABLE OF CONTENTS:
DETAILED IV LIST OF FIGURES XVII LIST OF TABLES XXII LIST OF FIGURES AND
TABLES IN THE APPENDIX XXVI LIST OF ABBREVIATIONS XXVII 1 CHANGE IN THE
EUROPEAN TRUCKLOAD INDUSTRY: FROM CRAFT -TYPE OPERATIONS TO
INDUSTRIALIZATION ? 1 1.1 COMPETITION AND ENVIRONMENTAL CHANGE DEMAND
NEW WAYS OF DOING BUSINESS 2 1.1.1 THE TRADITIONAL CRAFT MODE OF
OPERATION IN THE EUROPEAN TRUCKLOAD INDUSTRY 5 1.1.2 INCREASING
PRESSURES FROM A HOSTILE BUSINESS ENVIRONMENT 11 1.2 THE PROMISES OF
INDUSTRIALIZATION 22 1.3 PRIOR RESEARCH ON CHANGES IN THE TRUCKLOAD
TRANSPORTATION INDUSTRY 27 2 DOING RESEARCH ON THE INDUSTRIALIZATION OF
TRUCKLOAD TRANSPORT: CONSIDERATIONS ON A PROMISING RESEARCH DESIGN AND
METHODS 41 2.1 FORMULATING THE RESEARCH QUESTIONS 41 2.2 METHODOLOGIES
TO BE EMPLOYED 44 2.3 COURSE OF ACTION: INTEGRATING METHODOLOGY IN AN
APPROPRIATE RESEARCH STRUCTURE 47 3 A CONCEPTUAL INTRODUCTION TO
TRUCKLOAD TRANSPORTATION SERVICES AND THE PRINCIPLES OF SERVICE
INDUSTRIALIZATION 50 3.1 LOGISTICS, TRANSPORTATION, TRUCKLOAD
TRANSPORTATION: DEFINITIONS, CHARACTERISTICS AND COST DRIVERS 50 3.1.1
LOGISTICS AND TRANSPORTATION 50 3.1.2 SPECIFICS OF TRUCKLOAD
TRANSPORTATION: KEY TERMS AND PROCESSES 54 3.1.2.1 TYPOLOGY,
TERMINOLOGY, SPECIFICS OF TRUCKLOA TABLE OF CONTENTS: DETAILED V
RELATIONSHIP TO OTHER SEGMENTS OF ROAD TRANSPORTATION 55 3.1.2.2
TRUCKLOAD TRANSPORTATION PROCESSES: MORE THAN JUST CARRYING FREIGHT 63
3.1.2.3 TRUCK OPERATION PATTERNS 65 3.1.3 COST DRIVERS: IDENTIFYING
STARTING POINTS THAT PROMISE POTENTIAL FOR IMPROVEMENT 66 3.2 SERVICE:
TRUCKLOAD TRANSPORTATION AS A SERVICE 72 3.2.1 CHARACTERISTICS OF
SERVICES AND AND THEIR MANIFESTATION IN TRUCKLOAD TRANSPORTATION 72
3.2.1.1 INTANGIBILITY: SERVICE CANNOT BE SEEN, SMELLED OR HANDLED 72
3.2.1.2 CUSTOMER-PROVIDER-INTERACTION: SERVICE REQUIRES INTERACTION
BETWEEN PROVIDERS AND CUSTOMERS 73 3.2.1.3 EXTERNAL FACTOR: SERVICE
CANNOT BE CREATED WITHOUT COOPERATION WITH THE CUSTOMER 74 3.2.1.4 LACK
OF HOMOGENEITY: NO SINGLE SERVICE RESEMBLES ANOTHER 75 3.2.1.5
UNO-ACTU-PRINCIPLE: SERVICE CREATION AND CONSUMPTION OCCUR IN PARALLEL
75 3.2.1.6 MARKET ORIENTATION: SERVICE IS PROVIDED TO EXTERNAL ENTITIES
76 3.2.2 THE PROCESS OF SERVICE CREATION: PRE- AND FINAL FACTOR
COMBINATION 78 3.2.3 SERVICE QUALITY: SATISFYING INTERNAL NEEDS OF THE
PROVIDER AND EXTERNAL NEEDS OF THE CUSTOMER 79 3.2.3.1 OUTCOME QUALITY:
SATISFYING CUSTOMERS 80 3.2.3.2 PROCESS QUALITY: MEETING INTERNAL
TARGETS IN TERMS OF EFFICIENCY, EFFECTIVENESS AND PRODUCTIVITY 80 3.3
SERVICE INDUSTRIALIZATION: ADAPTING THE PRINCIPLES OF INDUSTRIALIZATION
TO THE SERVICE SECTOR 81 3.3. VI 3.3.3.2 SPECIALIZATION: FOCUSSING ON
CERTAIN TASKS AND FIELDS OF ACTION 89 3.3.3.3 STANDARDIZATION: DOING
THINGS IN A UNIFORM WAY 89 3.3.3.4 MECHANIZATION AND AUTOMATION:
APPLYING TECHNOLOGY TO REPLACE MUNDANE HUMAN WORK 93 3.3.4 THE RESULT OF
COMBINING THE BASIC PRINCIPLES OF INDUSTRIALIZATION: MASS CUSTOMIZATION
AND THE EMERGENCE OF ECONOMIES OF SCALE 95 3.3.4.1 MASS CUSTOMIZATION:
COMBINING THE SCALE EFFECTS OF MASS PRODUCTION OF MANUFACTURING FIRMS
WITH INDIVIDUALIZED SERVICES 95 3.3.4.2 ECONOMIES: DECREASING COSTS FOR
THE PROVIDER AND INCREASING BENEFITS FOR THE CONSUMERS OF A SERVICE 96
3.4 FIRST CONCLUSIONS FROM THE CONCEPTUAL ANALYSES: THE PROMISE OF
INDUSTRIALIZATION CAN BE CORROBORATED 103 4 FROM CONCEPTUAL TO EMPIRICAL
INSIGHTS ABOUT TRANSPORT INDUSTRIALIZATION: CASE STUDY ON U.S. ADVANCED
TRUCKLOAD FIRMS AND THEIR SUCCESS 105 4.1 THE EMERGENCE OF ADVANCED
TRUCKLOAD FIRMS AS A RESPONSE TO TRANSPORT DEREGULATION 105 4.2
ALTERNATIVE TRAFFIC PATTERNS: CONSTITUTING THE BASIS FOR INDUSTRIALIZED
TRUCKLOAD OPERATIONS 107 4.2.1 REGIONAL FLEET APPROACH: FOCUSSING ON
HIGH-TRAFFIC AREAS.... 108 4.2.2 HUB-AND-SPOKE APPROACH: RAISING DENSITY
BY ESTABLISHING FREIGHT CORRIDORS 110 4.2.3 ZONE APPROACH: SWITCHING
LOADS BETWEEN DRIVERS AT ZONE BOUNDARIES 113 4.2.4 ALTERNATIVE TRAFFIC
PATTERNS IN TRUCKLOAD TRANSPORTATION: ADVANTAGE TABLE OF CONTENTS:
DETAILED VII 4.3.1 METHODOLOGY: QUALITATIVE CASE RESEARCH AIMING TO GET
IN- DEPTH INFORMATION ABOUT INDUSTRIALIZED U.S. TRUCKLOAD OPERATIONS 118
4.3.1.1 RESEARCH DESIGN 118 4.3.1.2 DATA ANALYSIS 120 4.3.1.3 SAMPLE
OVERVIEW 121 4.3.2 DIVISION OF LABOR: SYSTEMATICALLY ASSIGNING TASKS TO
DIFFERENT LEVELS AND STAGES OF THE OPERATIONS 126 4.3.2.1 INTERNAL LABOR
DIVISION: SHARING TASKS AMONG DIVISIONS AND PERSONNEL 126 4.3.2.2
EXTERNAL LABOR DIVISION: COLLABORATING WITH SHIPPERS AND PARTNER
CARRIERS OF MULTIPLE MODES 133 4.3.3 SPECIALIZATION: FOCUSSING ON
CERTAIN PARTS OF THE MARKET 138 4.3.4 STANDARDIZATION: GAINING
EFFICIENCIES THROUGH UNIFICATION AND COMPLEXITY REDUCTION 143 4.3.4.1
EQUIPMENT STANDARDIZATION: OPERATING A UNIFORM FLEET OF VEHICLES AND
TRAILERS 144 4.3.4.2 SERVICE AND PROCESS STANDARDIZATION: PROVIDING A
SET OF DISTINCTIVELY DEFINED SERVICES 145 4.3.4.3 STANDARDIZED PRICING:
APPLYING MODULARIZATION TO PRICING 147 4.3.5 MECHANIZATION AND
AUTOMATION: APPLYING TECHNOLOGY TO ENHANCE EFFICIENCY AND ENSURE
VISIBILITY THROUGHOUT OPERATIONS WHEREVER IT IS ECONOMICALLY REASONABLE
149 4.3.5.1 DECISION SUPPORT SYSTEMS: COMBINING SPEED AND ACCURACY OF
COMPUTERS WITH HUMAN EXPERIENCE AND REASONING 150 4.3.5.2 MEANS TO
ENHANCE INFORMATION TRANSPARENCY: TELEMATICS AND DATA MINING 152 4.3.5.3
ACCELERATING AND AUTOMATING DATA FLOWS: ELECTRONI VIN 4.3.6.2 ECONOMIES
OF DENSITY: FREIGHT CORRIDORS AND DROP-AND-HOOK TO MINIMIZE IDLE TIME
AND ENSURE HIGH UTILIZATION OF RESOURCES 163 4.3.7 SUPPLEMENTARY DRIVERS
OF SUCCESS: INNOVATIVENESS AND STRATEGIC ADAPTABILITY 165 4.3.7.1
TECHNOLOGY: ATLFS AS PIONEERS IN IMPLEMENTING NEW APPLICATIONS IN THE
INDUSTRY 165 4.3.7.2 ADAPTING CORE COMPETENCIES: FROM ORDINARY
TRANSPORTATION SERVICE TO SERVICE NETWORK MANAGEMENT 166 4.3.7.3 THE
LIGHT ASSET-BASED BUSINESS MODEL: COMBINING THE ADVANTAGES OF THE
NON-ASSET AND ASSET-BASED MODEL 170 4.3.7.4 GROWTH MANAGEMENT: SIZE
VERSUS PROFITABILITY 173 4.3.7.5 HUMAN RESOURCES MANAGEMENT: NEW WAYS TO
TACKLE DRIVER SHORTAGE 174 4.3.7.6 WELL-ALIGNED PRODUCTION , MARKETING
AND SALES 179 4.3.8 INDUSTRIALIZED TRUCKLOAD TRANSPORTATION: AN
INTERMEDIATE SUMMARY OF FINDINGS FROM THE CASE STUDIES 181 4.4 A SECOND
LOOK AT THE DIFFERENCES BETWEEN CRAFT AND INDUSTRIALIZED TRUCKLOAD
OPERATIONS 182 5 TESTING AND QUANTIFYING THE STRENGTHS OF
INDUSTRIALIZATION CONCEPTS THROUGH A MODELLING APPROACH 187 5.1
METHODOLOGY: SCENARIO PLANNING AS THE BASIS FOR MODELLING ALTERNATIVE
BUSINESS MODELS IN TRANSPORTATION 187 5.2 DESCRIPTION AND ASSUMPTIONS OF
THE TRUCKLOAD MODELLING APPROACH 189 5.3 DEFINING KEY PERFORMANCE
INDICATORS FOR THE QUANTITATIVE COMPARISON OF ALTERNATIVE SCENARIOS 194
5.4 TESTING AND COMPARING ALTERNATIVE SCENARIOS FOR EXECUTING TRUCKLOA
TABLE OF CONTENTS: DETAILED IX 5.4.2 ASPECT 2: SHORT VERSUS LONG TIME
SPENT AT SHIPPERS 199 5.4.2.1 MODELLING 200 5.4.2.2 RESULTS AND
INTERPRETATION 201 5.4.3 ASPECT 3: STANDARDIZED VERSUS NON-STANDARDIZED
FLEET 203 5.4.3.1 MODELLING 204 5.4.3.2 RESULTS AND INTERPRETATION 206
5.4.4 ASPECT 4: SEPARATED VERSUS JOINT POOL OF LOADS AMONG TERMINALS 207
5.4.4.1 MODELLING 208 5.4.4.2 RESULTS AND INTERPRETATION 209 5.4.5
ASPECT 5: SCATTERED CUSTOMER LOCATION VERSUS CLUSTERED CUSTOMER LOCATION
210 5.4.5.1 MODELLING 211 5.4.5.2 RESULTS AND INTERPRETATION 214 5.4.6
ASPECT 6: LARGE-SIZED VERSUS SMALL-SIZED CARRIERS 216 5.4.6.1 MODELLING
217 5.4.6.2 RESULTS AND INTERPRETATION 218 5.4.7 ASPECT 7: FLEXIBLE
VERSUS RIGID PICK-UP AND DELIVERY TIME WINDOWS 220 5.4.7.1 SCENARIO 221
5.4.7.2 RESULTS AND INTERPRETATION 222 5.5 PRELIMINARY RESULT:
ADDITIONAL CORROBORATLON OF POSITIVE EFFICIENCY EFFECTS ACHIEVED THROUGH
INDUSTRIALIZED OPERATIONS 224 5.5.1 A PRELIMINARY POSITIVE BALANCE OF
INDUSTRIALIZATION EFFECTS 224 5.5.2 CRITICAL REVIEW: LIMITATIONS AND
CONTINGENCIES OF THE MODELLING ANALYSIS 225 6 FROM CONCEPTS TO
IMPLEMENTATION: ASSESSING THE TRANSFERABILITY AND ACCEPTANCE OF
TRUCKLOAD INDUSTRIALIZATION WITH REAL WORLD OPERATORS AND THEIR
SHIPPER-CUSTOMERS 228 6.1 IDENTIFYING DIFFERENCES IN THE MACRO- AND
INDUSTRY ENVIRONMENT OF U.S. AND EUROPEAN CARRIERS THAT MAY PREVENT THE
APPROACHES OF INDUSTRIALIZATIO SERVICE REGULATIONS PUT U.S. CARRIERS AT
AN ADVANTAGE 231 6.1.1.2 ECONOMIC FACTORS: LOWER EQUIPMENT AND DIESEL
COSTS PROVIDE AN ADVANTAGE FOR U.S. CARRIERS 244 6.1.1.3 TECHNOLOGICAL
FACTORS: BOTH THE U.S. AND EUROPE ARE HIGHLY TECHNOLOGIZED MARKETS 249
6.1.1.4 SOCIAL FACTORS: DRIVER DEMOGRAPHICS ARE A CRUCIAL ISSUE IN BOTH
MARKETS 251 6.1.1.5 ECOLOGICAL FACTORS: CARRIERS IN THE TWO MARKETS FACE
AN INCREASING IMPACT OF THE ENVIRONMENT 254 6.1.1.6 INSTITUTIONAL
FACTORS: LONGER DISTANCES AND LESS CONGESTED MOTORWAYS ALLOW U.S.
VEHICLES TO LOG FARTHER DISTANCES 255 6.1.2 ANALYZING THE INDUSTRY
ENVIRONMENT OF CARRIERS USING PORTER S FIVE FORCES 258 6.1.2.1
COMPETITIVE RIVALRY WITHIN THE INDUSTRY: THE TWO MARKETS ARE HIGHLY
FRAGMENTED AND REFLECT MERELY PERFECT COMPETITION 258 6.1.2.2 THREAT OF
ENTRANTS: LOW BARRIERS TO ENTRY FOR NEW CARRIERS 263 6.1.2.3 THREAT OF
SUBSTITUTE PRODUCTS: HIGH-QUALITY, LOW-COST U.S. RAIL CARRIERS AS ONE OF
THE MAJOR DIFFERENTIATORS BETWEEN BOTH MARKETS 266 6.1.2.4 BARGAINING
POWER OF CUSTOMERS: SHIPPERS PERFORM AN UNDISPUTED MARKET POWER 278
6.1.2.5 BARGAINING POWER OF SUPPLIERS: MORE CONCENTRATED EQUIPMENT
MANUFACTURERS AND OTHER SUPPLIERS CAN DICTATE PRICES 284 6.1.3 RESULT:
NUMEROUS SIMILARITIES AND RATHER MINOR MACRO- AND INDUSTRY-ENVIRONMENTAL
DIFFERENCES BETWEEN THE U.S. AND EUROPE SUPPORT THE TRANSFERABILITY OF
THE APPROACHES O TABLE OF CONTENTS: DETAILED XI 6.2.1.2 RESEARCH DESIGN
295 6.2.1.3 DATA ANALYSIS 299 6.2.1.4 SAMPLE OVERVIEW 300 6.2.2 SUCCESS
FACTORS: SERVICE QUALITY AND OPERATING FLEXIBILITY APPEAR TO BE THE MOST
IMPORTANT DRIVERS IN EUROPEAN TRUCKING 302 6.2.3 LABOR DIVISION: MANY
CARRIERS STILL EMPLOY A SPARSELY DIVIDED WORKFORCE 303 6.2.3.1 LABOR
DIVISION IN THE DRIVER WORKFORCE: CARRIERS AVOID DRIVER TEAMS DUE TO
LIMITED EFFICIENCY 303 6.2.3.2 LABOR DIVISION ON THE ADMINISTRATIVE
LEVEL: CARRIERS FEAR DECREASING SERVICE QUALITY WHEN SPLITTING TASKS 308
6.2.3.3 INNOVATIVE OPERATIONS : INFORMANTS SEE NO POTENTIAL UNLESS
OPERATIONS ARE CLOCKED AND PREDICTABLE 309 6.2.3.4 CENTRALIZED
COLLABORATIVE DISPATCH OPERATIONS: CARRIERS FACE AN INSCRUTABLE JUNGLE
OF REGULATIONS COMPLICATING THE SET- UP OF CENTRALIZED DISPATCH
OPERATIONS 312 6.2.3.5 COLLABORATION WITH SHIPPERS: WEAK WILLINGNESS OF
SHIPPERS TO COLLABORATE WITH CARRIERS AS A MAJOR OBSTACLE TO RAISE
EFFICIENCY OF OPERATIONS 314 6.2.3.6 INTERMODAL TRANSPORTATION:
PROMISING OPTION ON SELECTED LANES 318 6.2.4 SPECIALIZATION: EUROPEAN
CARRIERS SHOW A LESS DISTINCTIVE SERVICE FOCUS THAN ATLFS 321 6.2.4.1
INDUSTRY SPECIALIZATION: FOCUSSING ON FULL LOADS PARTLY CLASHES WITH THE
FREIGHT PROVIDED BY SHIPPERS 321 6.2.4.2 FREIGHT SPECIALIZATION:
FOCUSSING ON GENERAL FREIGHT INCREASES THE RISK FOR CARRIER XII 6.2.4.4
CUSTOMER SPECIALIZATION: EXCLUSIVELY FOCUSSING ON LARGE-SCALE SHIPPERS
BEARS NUMEROUS DRAWBACKS 326 6.2.4.5 GEOGRAPHIC SPECIALIZATION: FREIGHT
CORRIDORS SHOULD NOT OVERLAP WITH MAIN EUROPEAN MOTORWAYS 328 6.2.4.6
SERVICE SPECIALIZATION: ENSURING QUALITY TO DIFFERENTIATE FROM EASTERN
EUROPEAN LOW- COST CARRIERS 330 6.2.5 STANDARDIZATION: FIRST APPROACHES
HAVE BEEN TAKEN BY EUROPEAN CARRIERS 332 6.2.5.1 EQUIPMENT
STANDARDIZATION: THE FEAR TO DEPEND ON A CERTAIN MANUFACTURER LIMITS
CARRIERS WILLINGNESS FOR STANDARDIZATION 332 6.2.5.2 SERVICE AND
PROCESS STANDARDIZATION: LARGE CARRIERS SHOW GREATER AGREEMENT THAN
SMALL CARRIERS 336 6.2.5.3 STANDARDIZED PRICING: RATES ARE NOT
CALCULATED BY CARRIERS 339 6.2.6 MECHANIZATION AND AUTOMATION: GENERAL
RESISTANCE TO TECHNOLOGY APPLICATION 342 6.2.6.1 LOCATION AND
COMMUNICATION TECHNOLOGY: COSTS FOR TECHNOLOGY BEYOND BASIC VEHICLE
TRACK AND TRACE DO NOT BREAK EVEN IF THE BENEFITS FROM DATA AVAILABILITY
ARE NOT EXPLOITED 343 6.2.6.2 COMPUTERIZED DECISION SUPPORT SYSTEMS AND
ASSOCIATED INFORMATION TECHNOLOGY TOOLS: CARRIERS TRUST HUMAN EXPERIENCE
RATHER THAN COMPUTERIZED OPTIMIZATION 347 6.2.7 MASS CUSTOMIZATION
THROUGH NETWORK ECONOMIES: LARGE CARRIERS CANNOT ESSENTIALLY OUTPERFORM
SMALL CARRIERS 349 6.2.8 FURTHER SUCCESS FACTORS: HUMAN RESOURCES
MANAGEMENT IS ASSIGNED GREATER VALUE THAN MARKETING AND SALES 352 6.2.8.
TABLE OF CONTENTS: DETAILED XIII 6.2.9 CONCLUSION: THE APPROACHES OF
INDUSTRIALIZATION AND FURTHER SUCCESS FACTORS IDENTIFIED AT ADVANCED
TRUCKLOAD FIRMS APPEAR TO BE STEPS IN THE RIGHT DIRECTION 359 6.3
SHIPPER PERSPECTIVE: DISCUSSING APPROACHES OF INDUSTRIALIZATION WITH
EUROPEAN TRUCKLOAD SHIPPERS 361 6.3.1 METHODOLOGY: QUALITATIVE APPROACH
USING EXPERT INTERVIEWS 361 6.3.1.1 RESEARCH QUESTION 361 6.3.1.2
RESEARCH DESIGN 362 6.3.1.3 DATA ANALYSIS 364 6.3.1.4 SAMPLE OVERVIEW
364 6.3.2 STATUS QUO: RECENT CHANGES BY SHIPPERS TO ENHANCE
COLLABORATION WITH CARRIERS 365 6.3.3 CARRIER SELECTION: IDENTIFYING
SERVICE REQUIREMENTS OF DIFFERENT INDUSTRY SECTORS TO DEFINE THE
PERFECT EUROPEAN CARRIER 366 6.3.3.1 CARRIER SELECTION CRITERIA: LOW
RATES AND HIGH RELIABILITY AS MAJOR CRITERIA 366 6.3.3.2 CONTRACT VERSUS
SPOT CARRIAGE: SHIPPERS APPEAR TO BE WILLING TO ENTER INTO CONTRACTS....
369 6.3.3.3 CURRENT ISSUES WITH CARRIERS: CAN ADVANCED TRUCKLOAD MASTER
DISCONTENT? 370 6.3.4 LOADING OPERATIONS: SHEDDING LIGHT ON PHYSICAL
OPERATIONS WHEN VEHICLES ARRIVE AT THE SHIPPER YARD 370 6.3.4.1 THE
PROCESS OF LOADING: IDENTICAL PROCEDURE ACROSS INDUSTRY SECTORS 370
6.3.4.2 OPENING HOURS OF FACILITIES: DESPITE LONG OPENING HOURS, TIME
FLEXIBILITY FOR PICK-UP AND DELIVERY IS OFTEN LIMITED 371 6.3.4.3
WAITING TIME UNTIL VEHICLES ARE LOADED: DIFFERENCES AMONG SHIPPERS 372
6.3.4. XIV 6.3.5 ELECTRONIC MEANS TO ENHANCE OPERATIONS 377 6.3.5.1
ELECTRONIC DATA EXCHANGE: LEGAL REGULATIONS PREVENT A COMPLETE REMOVAL
OF PAPER DOCUMENTS 377 6.3.5.2 YARD MANAGEMENT TOOLS: NOT APPLIED BY ANY
SINGLE SHIPPER IN THE SAMPLE 379 6.3.6 FURTHER APPROACHES TO IMPROVE
EFFICIENCY OF SHIPPING OPERATIONS: ENHANCED COORDINATION OF OPERATIONS
379 6.3.7 CONCLUSION: INDUSTRY SECTORS POSE INDIVIDUAL SERVICE
REQUIREMENTS TO CARRIERS AND SHOW DIFFERENT EFFORT TO COLLABORATE 380 7
INDUSTRIALIZED TRUCKLOAD IN EUROPE: RECOMMENDATIONS FOR CARRIERS 383 7.1
REASSASSING THE TRANSFERABILITY OF THE APPROACHES OF INDUSTRIALIZATION
TO EUROPE 383 7.2 WHAT HAS BEEN LEARNED: RECOMMENDATIONS FOR THE
INDUSTRIALIZATION OF TRUCKLOAD TRANSPORTATION IN EUROPE 414 7.2.1 LABOR
DIVISION 414 7.2.1.1 FLEXIBILIZE YOUR FLEET 414 7.2.1.2 ESTABLISH
COLLABORATIVE DISPATCH OPERATIONS.... 417 7.2.1.3 SET UP DROP-AND-HOOK
OPERATIONS WITH CORE SHIPPERS 419 7.2.1.4 RELY ON INTERMODAL
TRANSPORTATION ON EUROPEAN LONG-HAUL CORRIDORS 420 7.2.1.5 SET UP
PARTIAL TEAM DRIVING AND RELAY OPERATIONS ON SELECTED LANES 421 7.2.2
SPECIALIZATION 422 7.2.2.1 FOCUS ON GENERAL PALETTIZED FREIGHT BUT
OPERATE A SPECIALIZED DIVISION 422 7.2.2.2 PUT YOUR PRIMARY FOCUS ON
FULL AND PARTIAL LOADS, AND DISREGARD LTL CARRIAGE 423 7.2.2.3 ENSURE A
HIGH SHARE OF LONG-TERM CONTRACT FREIGH TABLE OF CONTENTS: DETAILED XV
7.2.3 STANDARDIZATION 430 7.2.3.1 STANDARDIZE ASSETS AND TAKE ADVANTAGE
OF THE POTENTIAL OF SYSTEMATIC PURCHASING 430 7.2.3.2 APPLY STANDARDIZED
COMPONENTS TO MAKE PRICING MORE TRANSPARENT AND COMPELLING 432 7.2.3.3
RELY ON A SYSTEM OF KEY PERFORMANCE INDICATORS TO ENSURE PROFITABLE
OPERATIONS 434 7.2.4 MECHANIZATION AND AUTOMATION 434 7.2.4.1 SET UP A
PRIVATE ELECTRONIC LOAD BOARD AS PART OF A BROKERAGE DIVISION F LOAD
VOLUME IS HIGH ENOUGH 434 7.2.4.2 TAKE ADVANTAGE OF COMPUTERIZED
DISPATCH SUPPORT TO EXPLOIT OVERALL NETWORK ECONOMIES OF LARGE LOAD
POOLS 435 7.2.4.3 ENLARGE THE SHARE OF DATA THAT ARE TRANSFERRED
ELECTRONICALLY IF SUPPORTED BY SHIPPERS 436 7.2.4.4 INSTALL TRACKING
TECHNOLOGY IN ALL VEHICLES AND THOSE TRAILERS THAT CARRY COSTLY FREIGHT
437 7.2.4.5 PROVIDE DISPATCHERS AND DEMANDING SHIPPERS WITH AUTOMATIC
DELAY ALERT SERVICE ... 438 7.2.4.6 APPLY STATE-OF-THE-ART TECHNOLOGY
FOR DRIVER-DISPATCHER COMMUNICATION 439 7.2.5 MASS CUSTOMIZATION 440
7.2.5.1 ESTABLISH A NETWORK OF TERMINALS IN STRONG CUSTOMER AREAS 440
7.2.5.2 DO NOT PERFORM GROWTH AT THE EXPENSE OF PROFITABILITY 441 7.2.6
FURTHER SUCCESS FACTORS 443 7.2.6.1 DEVELOP INCENTIVES FOR ALL
PROFESSIONS TO FOSTER OVERALL FIRM PERFORMANCE 443 7.2.6.2 PROVIDE
DIFFERENT HIGH-FLEXIBILITY WORK PROGRAMS TO ATTRACT A HIGH-QUALITY
WORKFORC XVI 7.2.6.4 BUILD UP A STRONG DECENTRALIZED SALES FORCE TO
ATTRACT LOADS AT BOTH ENDS OF FREIGHT CORRIDORS 445 7.2.6.5 THINK OF
INNOVATIVE WAYS TO MARKET YOUR SERVICES 446 8 THE RESEARCH REVISITED:
CRITICAL REVIEW OF THE RESULTS AND IMPLICATIONS FOR FUTURE RESEARCH 454
8.1 SUMMARY OF THE RESEARCH: INTERESTING INSIGHTS AND DISILLUSIONMENT
454 8.2 CRITICAL REVIEW AND LIMITATIONS OF THIS RESEARCH 456 8.3
IMPLICATIONS FOR RESEARCH AND AREAS OF FURTHER RESEARCH: FILLING WHITE
SPOTS IN THE RESEARCH LANDSCAPE 458 8.4 OUTLOOK: INDUSTRIALIZATION AS A
PROMISING APPROACH TO SURVIVE IN THE EVER TIGHTENING EUROPEAN TRUCKLOAD
MARKET 459 REFERENCES 462 APPENDIX 526 APPENDIX A: CLASSIFICATIONS OF EU
MEMBER STATES 526 APPENDIX B: THE MEANING OF TRUCKING IN RENOWNED
JOURNALS 527 APPENDIX C: CASE STUDY INTERVIEW SCHNEIDER NATIONAL 531
APPENDIX D: CARRIER INTERVIEW QUESTIONNAIRE (GERMAN) 532 APPENDIX E:
SHIPPER INTERVIEW QUESTIONNAIRE (GERMAN) 540
|
| any_adam_object | 1 |
| author | Walther, Stefan |
| author_facet | Walther, Stefan |
| author_role | aut |
| author_sort | Walther, Stefan |
| author_variant | s w sw |
| building | Verbundindex |
| bvnumber | BV036480395 |
| classification_rvk | QH 462 QR 850 |
| ctrlnum | (OCoLC)642321009 (DE-599)DNB100214521X |
| dewey-full | 388.0440685 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 388 - Transportation |
| dewey-raw | 388.0440685 |
| dewey-search | 388.0440685 |
| dewey-sort | 3388.0440685 |
| dewey-tens | 380 - Commerce, communications, transportation |
| discipline | Wirtschaftswissenschaften |
| format | Thesis Book |
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| genre | (DE-588)4113937-9 Hochschulschrift gnd-content |
| genre_facet | Hochschulschrift |
| id | DE-604.BV036480395 |
| illustrated | Illustrated |
| indexdate | 2025-02-20T06:42:05Z |
| institution | BVB |
| isbn | 9783832290665 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-020351919 |
| oclc_num | 642321009 |
| open_access_boolean | |
| owner | DE-N2 DE-29 DE-703 DE-862 DE-BY-FWS |
| owner_facet | DE-N2 DE-29 DE-703 DE-862 DE-BY-FWS |
| physical | XXX, 541 S. Ill., graph. Darst. 21 cm |
| publishDate | 2010 |
| publishDateSearch | 2010 |
| publishDateSort | 2010 |
| publisher | Shaker |
| record_format | marc |
| series2 | Berichte aus der Logistik |
| spellingShingle | Walther, Stefan Industrializing transportation networks an analysis and evaluation of alternative approaches to cargo transport services with special reference to the European over-the-road truckload carrier industry Supply Chain Management (DE-588)4684051-5 gnd Straßengüterverkehr (DE-588)4183580-3 gnd Güterverkehrsbetrieb (DE-588)4158528-8 gnd |
| subject_GND | (DE-588)4684051-5 (DE-588)4183580-3 (DE-588)4158528-8 (DE-588)4113937-9 |
| title | Industrializing transportation networks an analysis and evaluation of alternative approaches to cargo transport services with special reference to the European over-the-road truckload carrier industry |
| title_auth | Industrializing transportation networks an analysis and evaluation of alternative approaches to cargo transport services with special reference to the European over-the-road truckload carrier industry |
| title_exact_search | Industrializing transportation networks an analysis and evaluation of alternative approaches to cargo transport services with special reference to the European over-the-road truckload carrier industry |
| title_full | Industrializing transportation networks an analysis and evaluation of alternative approaches to cargo transport services with special reference to the European over-the-road truckload carrier industry Stefan Walther |
| title_fullStr | Industrializing transportation networks an analysis and evaluation of alternative approaches to cargo transport services with special reference to the European over-the-road truckload carrier industry Stefan Walther |
| title_full_unstemmed | Industrializing transportation networks an analysis and evaluation of alternative approaches to cargo transport services with special reference to the European over-the-road truckload carrier industry Stefan Walther |
| title_short | Industrializing transportation networks |
| title_sort | industrializing transportation networks an analysis and evaluation of alternative approaches to cargo transport services with special reference to the european over the road truckload carrier industry |
| title_sub | an analysis and evaluation of alternative approaches to cargo transport services with special reference to the European over-the-road truckload carrier industry |
| topic | Supply Chain Management (DE-588)4684051-5 gnd Straßengüterverkehr (DE-588)4183580-3 gnd Güterverkehrsbetrieb (DE-588)4158528-8 gnd |
| topic_facet | Supply Chain Management Straßengüterverkehr Güterverkehrsbetrieb Hochschulschrift |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020351919&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT waltherstefan industrializingtransportationnetworksananalysisandevaluationofalternativeapproachestocargotransportserviceswithspecialreferencetotheeuropeanovertheroadtruckloadcarrierindustry |
Indexes
THWS Schweinfurt Zentralbibliothek Lesesaal
| Call Number: |
2000 QH 462 W237 |
|---|---|
| Copy 1 | ausleihbar Available Place a Hold |