Verfügbarkeit: Process management in education

Process management in education: how to design, measure, deploy, and improve educational processes

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Bibliographische Detailangaben
Hauptverfasser:	Ewy, Robert W. (VerfasserIn), Gmitro, Henry A. (VerfasserIn)
Format:	Buch
Sprache:	English
Veröffentlicht:	Milwaukee, Wis. ASQ Quality Press 2009
Schlagworte:	School management and organization > United States Prozessmanagement Schulleitung USA
Online-Zugang:	Inhaltsverzeichnis
Beschreibung:	Includes bibliographical references and index
Beschreibung:	XIII, 101 S. graph. Darst.
ISBN:	9780873897570

Internformat

MARC


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Datensatz im Suchindex

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adam_text	TABLE OF CONTENTS LIST VF FIGURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IX PREFAEE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XI AEKNVWLEDGMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XIII PART ONE: WHAT IS A PROCESS? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 DEFINITION OF A PROCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 WHY IS PROCESS MANAGEMENT SO IMPORTANT? 2 WHY PROCESS MANAGEMENT HAS BEEN NEGLECTED IN EDUCATION . . . . . . . . . . . . 4 PROCESS VARIATION IS THE ISSUE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 PROCESSES EXHIBIT TWO TYPES OF BEHAVIOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 WHAT YOU ALREADY KNOW ABOUT PROCESSES AND VARIATION. . . . . . . . . . . . . . . 8 UNDERSTANDING HOW PROCESSES WORK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 UNDERSTANDING HOW PROCESSES WORK (EXAMPLE 1). . . . . . . . . . . . . . . . . . 12 UNDERSTANDING HOW PROCESSES WORK (EXAMPLE 2) . . . . . . . . . . . . . . . . . 15 PART LWO: PROCESS MANAGEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 WHAT IS PROCESS MANAGEMENT? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 PROCESS MANAGER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 PROCESS DESIGN 23 PROCESS MEASUREMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 PROCESS DEPLOYMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 PROCESS IMPROVEMENT 28 PROCESS MANAGEMENT QUESTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 AN EXAMPLE USING THE SIX QUESTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 THE TWO M~OR QUALITY TOOLS THAT A PROCESS MANAGER MUST MASTER. . . . . . . 38 FLOWCHARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 STATISTICAL PROCESS CONTROL (SPC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 FLOWCHARTING PROCESS IMPROVEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 SIX SIGMA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 CONCLUSION: PROCESSES ARE VITAL COMPONENTS OF SYSTEMS . . . . . . . . . . . . . . . 53 PART THREE: PROCESS EXAMPLES . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . 55 STANDARDS-BASED INSTRUCTIONAL PROCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 WORLD-CLASS EDUCATIONAL PRACTICES APPLIED TO STANDARDS-BASED INSTRUCTIONAL PROCESSES (CLASSROOM FOCUS). . . . . . . . . . . . . . . . . . . . . . . . . 76 VII VIII TABLE OF CONTENTS DEPLOYMENT FLOWCHART: STANDARDS-BASED INSTRUCTION . . . . . . . . . . . . . . . 76 SIMULATED TEACHER DIALOGUE RELATED TO FLOWCHART STEPS. . . . . . . . . . . . . 76 WORLD-CLASS EDUCATIONAL PRACTICES APPLIED TO STANDARDS-BASED INSTRUCTIONAL PROCESSES (SCHOOL FOCUS). . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 I. MAKING SURE THE STANDARD IS TAUGHT . . . . . . . . . . . . . . . . . . . . . . . . . . 78 11.MAKING SURE STUDENTS HAVE LEARNED THE STANDARD. . . . . . . . . . . . . . . 80 111.MAKING SURE STUDENTS WHO DIDN T LEARN THE STANDARD, LEARN IT. . . 81 IV. MAKING SURE STUDENTS DO NOT FORGET WHAT THEY HAVE LEARNED . . . 82 ELL VARIATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 STANDARDS-BASED INSTRUCTIONAL PROCESS MATRIX. . . . . . . . . . . . . . . . . . . . . . . . 83 AT-RISK STUDENT PERFORMANCE IMPROVEMENT PROCESS 86 APPENDIX A SCHOOL CUSTOMERS .................*.................. 89 APPENDIX B EXAMPLE PROCESS MANAGEMENT AND IMPROVEMENT MATRIX. . . . 91 BIBLIOGRAPHY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 ABOUT THE AUTHORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 INDEX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
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author	Ewy, Robert W. Gmitro, Henry A.
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spellingShingle	Ewy, Robert W. Gmitro, Henry A. Process management in education how to design, measure, deploy, and improve educational processes School management and organization United States Prozessmanagement (DE-588)4353072-2 gnd Schulleitung (DE-588)4053524-1 gnd
subject_GND	(DE-588)4353072-2 (DE-588)4053524-1 (DE-588)4078704-7
title	Process management in education how to design, measure, deploy, and improve educational processes
title_auth	Process management in education how to design, measure, deploy, and improve educational processes
title_exact_search	Process management in education how to design, measure, deploy, and improve educational processes
title_full	Process management in education how to design, measure, deploy, and improve educational processes Robert W. Ewy and Henry A. Gmitro
title_fullStr	Process management in education how to design, measure, deploy, and improve educational processes Robert W. Ewy and Henry A. Gmitro
title_full_unstemmed	Process management in education how to design, measure, deploy, and improve educational processes Robert W. Ewy and Henry A. Gmitro
title_short	Process management in education
title_sort	process management in education how to design measure deploy and improve educational processes
title_sub	how to design, measure, deploy, and improve educational processes
topic	School management and organization United States Prozessmanagement (DE-588)4353072-2 gnd Schulleitung (DE-588)4053524-1 gnd
topic_facet	School management and organization United States Prozessmanagement Schulleitung USA
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