Coordination of service offshoring subsidiaries in multinational corporations:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
Wiesbaden
Gabler
2009
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| Ausgabe: | 1. Aufl. |
| Schriftenreihe: | Gabler Research
mir-Edition |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXVI, 436 S. graph. Darst., Kt. 24 cm |
| ISBN: | 9783834919281 |
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Datensatz im Suchindex
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| adam_text | CONTENTS FIGURES XXIII TABLES XXV ABBREVIATIONS XXVII 1 INTRODUCTION -
APPROACHING SERVICE OFFSHORING 1 1.1 RELEVANCE OF THE TOPIC 1 1.2
RESEARCH QUESTIONS 4 1.3 SCOPE, STRUCTURE, AND METHODOLOGY OF THIS STUDY
7 1.4 UNIQUENESS OF THIS RESEARCH 10 2 THEORETICAL FOUNDATIONS -
DEVELOPING BUILDING BLOCKS OF SERVICE OFFSHORING TYPOLOGY 14 2.1 THE
PERSPECTIVE OF INTERNATIONAL BUSINESS RESEARCH 15 2.2 SERVICE OFFSHORING
19 2.2.1 DEFINITION OF SERVICE 19 2.2.2 DEFINITION OF INTERNATIONAL
SERVICES 23 2.2.3 OVERVIEW OF EXISTING DEFINITIONS OF SERVICE OFFSHORING
26 2.2.4 DIFFERENTIATION OF SERVICE OFFSHORING AND RELATED PRACTICES 33
2.2.4.1 DIFFERENTIATION OF OUTSOURCING AND OFFSHORING 33 2.2.4.2
DIFFERENTIATION OF MANUFACTURING AND SERVICE OFFSHORING 37 2.2.4.3
DIFFERENTIATION OF SHARED SERVICES CENTERS AND SERVICE OFFSHORING 42
2.2.5 OUR SERVICE OFFSHORING DEFINITION 44 2.2.6 DESCRIPTION OF SERVICE
OFFSHORING 45 2.2.6.1 HISTORY 45 BIBLIOGRAFISCHE INFORMATIONEN
HTTP://D-NB.INFO/995317992 DIGITALISIERT DURCH XVI 2.2.6.2 REASONS FOR
SERVICE OFFSHORING 46 2.2.6.3 BARRIERS TO SERVICE OFFSHORING 48 2.2.6.4
CURRENT SIZE AND EXPECTED GROWTH OF SERVICE OFFSHORING 49 2.2.6.5
INDUSTRIES AND FUNCTIONS 52 2.2.6.6 CHARACTERISTICS OF SERVICE
OFFSHORING CENTERS 53 2.2.6.7 EXAMPLES OF SERVICE OFFSHORING 54 2.3
TYPOLOGIES OF INTERNATIONAL SUBSIDIARIES 55 2.3.1 TYPOLOGIES IN BUSINESS
RESEARCH 55 2.3.2 OVERVIEW OF SUBSIDIARY TYPOLOGIES 58 2.3.3 TYPOLOGIES
AND SERVICE OFFSHORING 63 2.3.4 EVALUATION OF EXISTING TYPOLOGIES 65 2.4
COORDINATION MECHANISMS 69 2.4.1 OVERVIEW OF COORDINATION 69 2.4.2
EVALUATION OF COORDINATION MECHANISMS 73 2.4.3 RESULT OF EVALUATION AND
CONSEQUENCES FOR THIS STUDY 77 3 RESEARCH MODEL AND PROPOSITIONS -
DERIVING TYPOLOGY DIMENSIONS FROM ORGANIZATIONAL THEORIES .....82 3.1
SELECTION OF ORGANIZATIONAL THEORY 83 3.2 THE RESOURCE-BASED VIEW OF THE
FIRM 88 3.2.1 INTRODUCTION TO THE RESOURCE-BASED VIEW 88 3.2.2
RESOURCE-BASED VIEW AND INTERNATIONAL BUSINESS RESEARCH 93 3.2.3
RELEVANCE OF THE RESOURCE-BASED VIEW FOR SERVICE OFFSHORING 100 3.2.4
STRATEGIC RELEVANCE AS DIMENSION OF SERVICE OFFSHORING 104 4.3.5 SUMMARY
OF CHARACTERISTICS OF SERVICE OFFSHORING SUBSIDIARIES 144 XVII 3.2.5
OPERATIONALIZATION OF THE RESOURCE-BASED VIEW 106 3.2.6 PROPOSITIONS
DERIVED FROM THE RESOURCE-BASED VIEW 110 3.3 THE VIEW OF THE MNC AS A
NETWORK 112 3.3.1 INTRODUCTION TO NETWORK APPROACHES 112 3.3.2 NETWORK
APPROACHES OF THE MNC 114 3.3.3 RELEVANCE OF NETWORK APPROACHES FOR
SERVICE OFFSHORING 117 3.3.4 NETWORK EMBEDDEDNESS AS DIMENSION OF
SERVICE OFFSHORING 120 3.3.5 OPERATIONALIZATION OF THE MNC NETWORK
APPROACH 124 3.3.6 PROPOSITIONS DERIVED FROM NETWORK APPROACHES 128 3.4
RELATIONSHIP BETWEEN RESOURCE-BASED VIEW AND NETWORK APPROACHES 130 4 A
TYPOLOGY OF SERVICE OFFSHORING SUBSIDIARY - COMBINING BUILDING BLOCKS
AND DIMENSIONS 132 4.1 METHODOLOGY OF TYPOLOGY DEVELOPMENT 133 4.1.1
APPLICATION IN CURRENT RESEARCH 133 4.1.2 CRITICISM OF TYPOLOGY RESEARCH
AND POSSIBLE ANSWERS 136 4.2 PRESENTATION OF TYPOLOGY 138 4.3 DISCUSSION
OF RESULTING TYPES 139 4.3.1 SERVICE FACTORY 140 4.3.2 INTERNAL
COMPETENCE CENTER 141 4.3.3 SUPPORT CENTER 142 4.3.4 SPECIALIZED
CONTRIBUTOR 143 5.2.4.4 CASE DISPLAY 190 XVIII 4.4 EXTENSION OF SERVICE
OFFSHORING TYPOLOGY TO OTHER SUBSIDIARIES 146 5 METHODOLOGY - PREPARING
AND CONDUCTING QUALITATIVE RESEARCH 149 5.1 OVERVIEW OF CHOICES 150 5.2
TYPOLOGY ILLUSTRATION AND EVALUATION 151 5.2.1 DESCRIPTION OF THE CASE
STUDY METHOD 151 5.2.1.1 OVERVIEW OF QUALITATIVE RESEARCH AND THE CASE
STUDY METHOD 151 5.2.1.2 REASONS FOR THE USE OF CASE STUDIES IN THIS
STUDY 154 5.2.1.3 TYPES OF CASE STUDIES 157 5.2.2 CASE SELECTION 159
5.2.2.1 ALTERNATIVES FOR CASE SELECTION 159 5.2.2.2 SELECTION CRITERIA
FOR CASES 161 5.2.2.3 SELECTION PROCESS AND OUTCOME 162 5.2.3 DATA
COLLECTION 164 5.2.3.1 DATA COLLECTION METHODS 164 5.2.3.2 INTERVIEW
PROCESS 167 5.2.3.3 INTERVIEW DESIGN 169 5.2.3.4 INTERVIEW GUIDE AND
MEASURES 170 5.2.4 DATA INTERPRETATION 182 5.2.4.1 EPISTEMOLOGICAL
UNDERPINNINGS OF DATA INTERPRETATION 182 5.2.4.2 TRANSCRIPTION OF
INTERVIEWS 183 5.2.4.3 CODING OF INTERVIEWS 184 6.2.2.1 ANALYSIS OF
STRATEGIC RELEVANCE 242 XIX 5.2.4.5 GENERALIZATION OF RESULTS 193 5.2.5
QUALITY CRITERIA FOR CASE STUDIES 194 5.3 REGIONAL FOCUS OF EMPIRICAL
RESEARCH 195 5.4 FUNCTIONAL FOCUS OF EMPIRICAL RESEARCH 197 6 RESULTS -
PRESENTING FOUR CASE STUDIES OF SERVICE OFFSHORING SUBSIDIARIES IN
EASTERN EUROPE 199 6.1 CASE 1: SERVICE FACTORY ALPHA 200 6.1.1 COMPANY
OVERVIEW 200 6.1.2 TYPE OF SERVICE OFFSHORING SUBSIDIARY 204 6.1.2.1
ANALYSIS OF STRATEGIC RELEVANCE 204 6.1.2.2 ANALYSIS OF NETWORK
EMBEDDEDNESS 210 6.1.3 COORDINATION MECHANISMS 212 6.1.3.1 OVERVIEW OF
COORDINATION 212 6.1.3.2 STRUCTURAL COORDINATION MECHANISMS 212 6.1.3.3
TECHNOCRATIC COORDINATION MECHANISMS 215 6.1.3.4 OUTPUT-BASED
COORDINATION MECHANISMS 220 6.1.3.5 PERSONAL COORDINATION MECHANISMS 222
6.1.3.6 COMPARATIVE ANALYSIS OF COORDINATION MECHANISMS 230 6.1.4
DISCUSSION OF CASE 231 6.2 CASE 2: INTERNAL COMPETENCE CENTER BETA 235
6.2.1 COMPANY OVERVIEW 235 6.2.2 TYPE OF SERVICE OFFSHORING SUBSIDIARY
242 6.4 CASE 4: SPECIALIZED CONTRIBUTOR DELTA 297 XX 6.2.2.2 ANALYSIS OF
NETWORK EMBEDDEDNESS 250 6.2.3 COORDINATION MECHANISMS 253 6.2.3.1
OVERVIEW OF COORDINATION 253 6.2.3.2 STRUCTURAL COORDINATION MECHANISMS
253 6.2.3.3 TECHNOCRATIC COORDINATION MECHANISMS 255 6.2.3.4
OUTPUT-BASED COORDINATION MECHANISMS 257 6.2.3.5 PERSONAL COORDINATION
MECHANISMS 258 6.2.3.6 COMPARATIVE ANALYSIS OF COORDINATION MECHANISMS
265 6.2.4 DISCUSSION OF CASE 265 6.3 CASE 3: SUPPORT CENTER GAMMA 268
6.3.1 COMPANY OVERVIEW 268 6.3.2 TYPE OF SERVICE OFFSHORING SUBSIDIARY
274 6.3.2.1 ANALYSIS OF STRATEGIC RELEVANCE 274 6.3.2.2 ANALYSIS OF
NETWORK EMBEDDEDNESS 278 6.3.3 COORDINATION MECHANISMS 280 6.3.3.1
OVERVIEW OF COORDINATION 280 6.3.3.2 STRUCTURAL COORDINATION MECHANISMS
281 6.3.3.3 TECHNOCRATIC COORDINATION MECHANISMS 284 6.3.3.4
OUTPUT-BASED COORDINATION MECHANISMS 288 6.3.3.5 PERSONAL COORDINATION
MECHANISMS 288 6.3.3.6 COMPARATIVE ANALYSIS OF COORDINATION MECHANISMS
293 6.3.4 DISCUSSION OF CASE 293 7.3.1 APPLICATION OF THE TYPOLOGY TO
DIFFERENT LEVELS OF ANALYSIS 357 XXI 6.4.1 COMPANY OVERVIEW 297 6.4.2
TYPE OF SERVICE OFFSHORING SUBSIDIARY 302 6.4.2.1 ANALYSIS OF STRATEGIC
RELEVANCE 302 6.4.2.2 ANALYSIS OF NETWORK EMBEDDEDNESS 308 6.4.3
COORDINATION MECHANISMS 311 6.4.3.1 OVERVIEW OF COORDINATION 311 6.4.3.2
STRUCTURAL COORDINATION MECHANISMS 311 6.4.3.3 TECHNOCRATIC COORDINATION
MECHANISMS 314 6.4.3.4 OUTPUT-BASED COORDINATION MECHANISMS 317 6.4.3.5
PERSONAL COORDINATION MECHANISMS 318 6.4.3.6 COMPARATIVE ANALYSIS OF
COORDINATION MECHANISMS 329 6.4.4 DISCUSSION OF CASE 330 7 DISCUSSION -
FINDINGS FROM CROSS-CASE ANALYSIS AND BEYOND 334 7.1 OVERVIEW OF
FINDINGS 335 7.2 FINDINGS REGARDING COORDINATION MECHANISMS IN SERVICE
OFFSHORING CENTERS 335 7.2.1 FINDINGS FOR EACH PROPOSITION 336 7.2.2
FINDINGS FOR EACH COORDINATION MECHANISM 340 7.2.3 COMPARATIVE ANALYSIS
OF COORDINATION MECHANISMS 344 7.2.4 IMPLICATIONS OF FINDINGS FOR TYPES
OF SERVICE OFFSHORING SUBSIDIARY 346 7.2.5 NEWLY IDENTIFIED FACTORS
INFLUENCING COORDINATION 349 7.3 ADDITIONAL FINDINGS RELATING TO
TYPOLOGY 357 LITERATURE 403 XXII 7.3.2 IMPACT OF ENTRY MODE DECISION ON
COORDINATION 358 7.3.3 RELEVANCE OF THE SERVICE OFFSHORING SUBSIDIARY S
LOCAL NETWORK 358 7.3.4 PERCEPTION GAPS BETWEEN HEADQUARTERS AND SERVICE
OFFSHORING SUBSIDIARY 360 7.3.5 CHANGES OF TYPES OVER TIME 361 7.4
FINDINGS REGARDING TRENDS IN SERVICE OFFSHORING 364 7.5 FINDINGS
REGARDING METHODOLOGY 366 8 CONCLUSIONS - WHAT WE HAVE LEARNED, WHAT WE
HAVE NOT LEARNED, AND WHAT MIGHT COME NEXT 369 8.1 MAJOR CONTRIBUTIONS
369 8.2 IMPLICATIONS FOR MANAGEMENT AND POLICY MAKERS 371 8.3
LIMITATIONS OF STUDY AND AVENUES FOR FUTURE RESEARCH 373 APPENDICES 379
|
| any_adam_object | 1 |
| author | Daub, Matthias |
| author_GND | (DE-588)130682810 |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4058 |
| dewey-search | 658.4058 |
| dewey-sort | 3658.4058 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. Aufl. |
| format | Thesis Book |
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| indexdate | 2024-07-09T22:10:53Z |
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| spelling | Daub, Matthias Verfasser (DE-588)130682810 aut Coordination of service offshoring subsidiaries in multinational corporations Matthias Daub 1. Aufl. Wiesbaden Gabler 2009 XXVI, 436 S. graph. Darst., Kt. 24 cm txt rdacontent n rdamedia nc rdacarrier Gabler Research mir-Edition Zugl.: Berlin, ESCP-EAP Europ. Wirtschaftshochsch., Diss., 2008 Dienstleistung (DE-588)4012178-1 gnd rswk-swf Offshoring (DE-588)7520052-1 gnd rswk-swf Multinationales Unternehmen (DE-588)4075092-9 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Multinationales Unternehmen (DE-588)4075092-9 s Offshoring (DE-588)7520052-1 s Dienstleistung (DE-588)4012178-1 s DE-604 DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018963466&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Daub, Matthias Coordination of service offshoring subsidiaries in multinational corporations Dienstleistung (DE-588)4012178-1 gnd Offshoring (DE-588)7520052-1 gnd Multinationales Unternehmen (DE-588)4075092-9 gnd |
| subject_GND | (DE-588)4012178-1 (DE-588)7520052-1 (DE-588)4075092-9 (DE-588)4113937-9 |
| title | Coordination of service offshoring subsidiaries in multinational corporations |
| title_auth | Coordination of service offshoring subsidiaries in multinational corporations |
| title_exact_search | Coordination of service offshoring subsidiaries in multinational corporations |
| title_full | Coordination of service offshoring subsidiaries in multinational corporations Matthias Daub |
| title_fullStr | Coordination of service offshoring subsidiaries in multinational corporations Matthias Daub |
| title_full_unstemmed | Coordination of service offshoring subsidiaries in multinational corporations Matthias Daub |
| title_short | Coordination of service offshoring subsidiaries in multinational corporations |
| title_sort | coordination of service offshoring subsidiaries in multinational corporations |
| topic | Dienstleistung (DE-588)4012178-1 gnd Offshoring (DE-588)7520052-1 gnd Multinationales Unternehmen (DE-588)4075092-9 gnd |
| topic_facet | Dienstleistung Offshoring Multinationales Unternehmen Hochschulschrift |
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