Designing the smart organization: how breakthrough corporate learning initiatives drive strategic change and innovation
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
San Francisco, Calif.
Jossey-Bass
2009
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | IX, 337 S. Ill. |
| ISBN: | 9780470490679 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text | Titel: Designing the smart organization
Autor: Deiser, Roland
Jahr: 2009
Contents
Figures and Exhibits vii
Introduction 1
Part One: Conceptual Foundation 7
1 The Corporate Learning Imperative 9
2 Enlarging the Framework of Learning 21
3 The Integration of Learning with Business Processes 41
4 Implications for the Corporate Learning Industry 57
5 The Convergence of Strategy and Corporate
Learning VI
Part Two: Case Studies 83
1 Innovating Learning Through Design and
Architecture (Unicredit) 91
2 Top Executive Leadership Learning (Siemens) 117
3 Phoenix from the Ashes: How a Corporate Learning
Initiative Reinvented an Ailing Business (ABB) 143
4 Healing Post-Merger Chasms: Creating Corporate
Values from the Bottom Up (EnBW) 165
5 Designing Gustomer Centricity for Multiple Market
Segments: The perspectives Project (BASF) 185
6 Transforming the U.S. Army Through an Informal
Leadership Learning Network (U.S. Army) 209
Vi Contents
7 The Executive Hero s Journey: Going Places
Where Corporate Learning Never Went Before
(PricewaterhouseCoopers) 231
8 Managing the Strategic Asset of Cutting-Edge
Technological Expertise (EADS) 257
9 Leadership Learning as Competitive Strategy in the
Chinese Market (Novartis) 279
10 First Choice: The World s Largest Customer Focus
Initiative (Deutsche Post DHL) 297
The Author 321
Acknowledgments 323
Index 325
Figures and Exhibits
Figures (Part One)
Figure 2.1 Expanding the Paradigm of Learning 23
Figure 2.2 The Seven Dimensions of Learning 35
Figure 2.3 Domains for Corporate Learning 39
Figure 3.1 Five Levels of Learning Linking
with Business Processes 48
Figure 3.2 The Impact of Learning Architectures on the
Business System 50
Figure 3.3 Some Tools and Interventions of a
Comprehensive Learning Architecture 51
Figure 3.4 Transforming the Corporate Learning
Paradigm 55
Figure 4.1 Business Needs Determine Learning Content 59
Figure 4.2 Learning Experiences Inform Business
Activities 59
Figure 4.3 Key External Service Providers in the Extended
Learning Universe 62
Figure 5.1 The Dynamic of the Strategic Process 74
Figure 5.2 Three Fundamentally Different Rationales
Within the Strategy Process 81
yfl
vlii Figures and Exhibits
Exhibits (Part Two)
Exhibit P2.1 Case Study Overview 89
Exhibit 2.1 The Four Threads of Siemens
Leadership Excellence 128
Exhibit 2.2 Brochure for the SLE Corporate
Management Course 129
Exhibit 2.3 Agenda of the CMC Course 131
Exhibit 2.4 The Comprehensive Learning Architecture
of Siemens Leadership Excellence 138
Exhibit 2.5 The Five Programs of the Siemens
Leadership Excellence Architecture 139
Exhibit 3.1 Objectives and Outcome of First
Management Workshop 157
Exhibit 3.2 Objectives and Outcome of Fit for Future
Kick-off Workshop 159
Exhibit 3.3 Seven Change Services Offered by
GoBeyond! 160
Exhibit 4.1 EnBW s Ten Corporate Values 176
Exhibit 4.2 Values Development Timeline at EnBW 181
Exhibit 5.1 The Four Cornerstones of BASF 2015 187
Exhibit 5.2 BASF s Customer Orientation Strategy
Statement 189
Exhibit 5.3 Reinventing the Value Curve 193
Exhibit 5.4 BASF s Six Customer Interaction Models 195
Exhibit 5.5 The Six CIMs and Their Value Propositions 197
Exhibit 5.6 The BASF Business Model 199
Exhibit 5.7 The perspectives Learning Architecture for
Maintaining Momentum of Change 201
Exhibit 6.1 The 3 Cs: Empowering People to Decide
the Relevance of Information 219
Exhibit 6.2 Aligning Formal and Informal Knowledge
Domains 225
Exhibit 7.1 The Ulysses Journey Time Frame 244
Figures and Exhibits IX
Exhibit 7.2 Organization as Value-Oriented Community 253
Exhibit 8.1 Key Features of EADS s Experts Policy 262
Exhibit 8.2 Flexible Career Paths as Key Element of
EADS s Experts Policy 266
Exhibit 8.3 The Evolution of Learning and
Development at EADS 276
Exhibit 10.1 Framework of First Choice Architecture 303
Exhibit 10.2 Five Phases of First Choice 305
Exhibit 10.3 Six Sigma DMAIC Cycle 307
Exhibit 10.4 Manager s Toolkit: Customer
Service Themes 311
Exhibit 10.5 Employee Action Card from
Mistakes Theme 313
Exhibit 10.6 Manager s Toolkit Poster 313
|
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| spelling | Deiser, Roland 1954- Verfasser (DE-588)111147883 aut Designing the smart organization how breakthrough corporate learning initiatives drive strategic change and innovation Roland Deiser San Francisco, Calif. Jossey-Bass 2009 IX, 337 S. Ill. txt rdacontent n rdamedia nc rdacarrier Organizational change Organizational learning Organisatorisches Lernen (DE-588)4198012-8 gnd rswk-swf Organisationswandel (DE-588)4075693-2 gnd rswk-swf 1\p (DE-588)4522595-3 Fallstudiensammlung gnd-content Organisatorisches Lernen (DE-588)4198012-8 s Organisationswandel (DE-588)4075693-2 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018879804&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Deiser, Roland 1954- Designing the smart organization how breakthrough corporate learning initiatives drive strategic change and innovation Organizational change Organizational learning Organisatorisches Lernen (DE-588)4198012-8 gnd Organisationswandel (DE-588)4075693-2 gnd |
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| title | Designing the smart organization how breakthrough corporate learning initiatives drive strategic change and innovation |
| title_auth | Designing the smart organization how breakthrough corporate learning initiatives drive strategic change and innovation |
| title_exact_search | Designing the smart organization how breakthrough corporate learning initiatives drive strategic change and innovation |
| title_full | Designing the smart organization how breakthrough corporate learning initiatives drive strategic change and innovation Roland Deiser |
| title_fullStr | Designing the smart organization how breakthrough corporate learning initiatives drive strategic change and innovation Roland Deiser |
| title_full_unstemmed | Designing the smart organization how breakthrough corporate learning initiatives drive strategic change and innovation Roland Deiser |
| title_short | Designing the smart organization |
| title_sort | designing the smart organization how breakthrough corporate learning initiatives drive strategic change and innovation |
| title_sub | how breakthrough corporate learning initiatives drive strategic change and innovation |
| topic | Organizational change Organizational learning Organisatorisches Lernen (DE-588)4198012-8 gnd Organisationswandel (DE-588)4075693-2 gnd |
| topic_facet | Organizational change Organizational learning Organisatorisches Lernen Organisationswandel Fallstudiensammlung |
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