APA (7th ed.) Citation

Soman, D. (2010). Managing customer value: One stage at a time. World Scientific Pub.

Chicago Style (17th ed.) Citation

Soman, Dilip. Managing Customer Value: One Stage at a Time. Singapore u.a: World Scientific Pub, 2010.

MLA (9th ed.) Citation

Soman, Dilip. Managing Customer Value: One Stage at a Time. World Scientific Pub, 2010.