Lean for the process industries: dealing with complexity
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boca Raton [u.a.]
CRC Press
2009
|
| Schlagworte: | |
| Online-Zugang: | Contributor biographical information Publisher description Inhaltsverzeichnis |
| Beschreibung: | XXIII, 333 S. graph. Darst. 24 cm |
| ISBN: | 9781420078510 1420078518 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV035962512 | ||
| 003 | DE-604 | ||
| 005 | 20100208 | ||
| 007 | t | ||
| 008 | 100119s2009 xxud||| |||| 00||| eng d | ||
| 010 | |a 2008051281 | ||
| 020 | |a 9781420078510 |9 978-1-4200-7851-0 | ||
| 020 | |a 1420078518 |9 1-420-07851-8 | ||
| 035 | |a (OCoLC)289095889 | ||
| 035 | |a (DE-599)BVBBV035962512 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c US | ||
| 049 | |a DE-M347 | ||
| 050 | 0 | |a TS183 | |
| 082 | 0 | |a 658.5 | |
| 084 | |a QP 500 |0 (DE-625)141894: |2 rvk | ||
| 100 | 1 | |a King, Peter L. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Lean for the process industries |b dealing with complexity |c Peter L. King |
| 264 | 1 | |a Boca Raton [u.a.] |b CRC Press |c 2009 | |
| 300 | |a XXIII, 333 S. |b graph. Darst. |c 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Manufacturing processes | |
| 650 | 4 | |a Process control | |
| 650 | 0 | 7 | |a Verarbeitende Industrie |0 (DE-588)4133768-2 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Lean Production |0 (DE-588)4287302-2 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Lean Production |0 (DE-588)4287302-2 |D s |
| 689 | 0 | 1 | |a Verarbeitende Industrie |0 (DE-588)4133768-2 |D s |
| 689 | 0 | |5 DE-604 | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0916/2008051281-b.html |3 Contributor biographical information | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0916/2008051281-d.html |3 Publisher description | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018856661&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-018856661 | ||
Datensatz im Suchindex
| _version_ | 1804140981451227136 |
|---|---|
| adam_text | Titel: Lean for the process industries
Autor: King, Peter L.
Jahr: 2009
Contents
Acknowledgments................................................................................xv
Introduction........................................................................................xvii
PART I Lean and the Process Industries
Chapter 1 Lean Overview: Principles and Tools...............................3
Origins of Lean............................................................................3
TPS Becomes the New Production Paradigm.........................6
Essence of Lean............................................................................8
Fourteen Lean Tools..................................................................11
Lean Tool 1: Value Stream Mapping (VSM).....................11
Lean Tool 2: Takt Time........................................................11
Lean Tool 3: Kaizen..............................................................12
Lean Tool 4: 5S......................................................................12
Lean Tool 5: Jidoka...............................................................12
Lean Tool 6: Single Minute Exchange of Dies (SMED) ....13
Lean Tool 7: Poka-Yoke........................................................13
Lean Tool 8: Five Whys........................................................13
Lean Tool 9: Standard Work...............................................13
Lean Tool 10: Total Productive Maintenance (TPM)......14
Lean Tool 11: Cellular Manufacturing..............................14
Lean Tool 12: Heijunka........................................................14
Lean Tool 13: Just-In-Time (Pull).......................................15
Lean Tool 14: Kanban..........................................................15
Further Information.................................................................15
Lean Today.................................................................................16
Summary....................................................................................17
Chapter 2 Distinguishing Characteristics
of Process Industry Manufacturing................................19
Process Industries versus Assembly Operations...................19
vi • Contents
Characteristics That Distinguish the Process
Industries....................................................................................21
The Three Vs: Volume, Variety, and Variability...............21
Capital Intensive versus Labor Intensive...........................22
Throughput Is Limited by Equipment Rather Than
by Labor.................................................................................23
Equipment Is Large and Difficult to Relocate...................24
Processes Are Difficult to Stop and Restart......................24
Product Changeover Issues Are Complex.........................24
Finished Product Inventory versus WIP...........................25
Hidden WIP..........................................................................26
Material Flow Patterns in Assembly and Process
Plants (SKU Fan Out)...........................................................26
Examples of V Type Process in Process Plants............28
Product Differentiation Points............................................32
Summary....................................................................................33
Chapter 3 The Seven (or Eight, or Nine) Wastes in the
Process Industries............................................................37
Value and Waste........................................................................37
Waste of Overproduction.........................................................38
Waste of Time on Hand (Waiting)........................................40
Waste in Transportation..........................................................42
Waste of Processing Itself........................................................43
Waste of Stock on Hand (Inventory).....................................44
Capacity Differences: Rate Synchronization.....................45
Bottleneck Protection..........................................................46
Campaign Sizes....................................................................46
Inappropriate Product Differentiation.............................46
Tank Heels.............................................................................47
Waste of Movement...................................................................47
Waste of Making Defective Parts...........................................48
Waste of Human Creativity.....................................................49
Time as a Waste.........................................................................50
Necessary versus Unnecessary Waste....................................51
Summary....................................................................................52
Contents • vii
PART II Seeing the Waste
Chapter 4 Value Stream Mapping the Process Industries..............57
Introduction to Value Stream Mapping.................................57
Benefits of a Value Stream Map...............................................58
Generating the Map..................................................................59
Direction of Flow......................................................................60
Product Families.......................................................................60
Takt and Cycle Time.................................................................61
TaktTime...............................................................................61
Cycle Time.............................................................................62
Takt Rate versus Takt Time.................................................63
Units of Production...................................................................63
Where to Begin.........................................................................66
Level of Detail...........................................................................66
Process Box................................................................................68
Data Boxes..................................................................................69
Customer Data Box..............................................................69
Process Step Data Box..........................................................70
Inventory Data Box..............................................................73
Transportation Data Box.....................................................74
Supplier Data Box.................................................................75
Information Flow......................................................................75
The Timeline..............................................................................78
An Example VSM......................................................................81
Additional VSM Best Practices...............................................81
Parallel Equipment...............................................................81
Logical Flow versus Geographic Arrangement...............84
Summary...................................................................................88
Chapter 5 Reading and Analyzing the Current State Value
Stream Map.......................................................................89
Analyzing the Current State Map...........................................89
Voice of the Customer.........................................................90
Waste.....................................................................................90
Non-Value-Adding Activities.............................................91
viii • Contents
Flow and Bottlenecks...........................................................91
Variability..............................................................................92
Other Opportunities............................................................92
Learning from Material Flow..................................................93
Learning from Information Flow............................................98
Tools to Get to Root Cause.....................................................101
The Five Whys (5W)...........................................................101
Detailed Process Mapping.................................................102
The Ishikawa Diagram.......................................................102
Cross-Functional Process Mapping.................................102
Creating the Future State VSM..............................................104
Summary..................................................................................107
PART HI
Lean Tools Needing Little Modification
Chapter 6 Total Productive Maintenance.......................................Ill
TPM and Lean Synergy..........................................................112
TPM in the Process Industries..............................................113
TPM and Reliability-Centered Maintenance......................114
The Benefits of TPM................................................................114
TPM Measures.........................................................................114
Overall Equipment Effectiveness......................................115
Availability......................................................................115
Performance...................................................................115
Quality.............................................................................116
UPtime.................................................................................116
Calculation of OEE and UPtime......................................118
Calculation of OEE........................................................118
Calculation of UPtime.................................................120
VSM Data Boxes: OEE or UPtime..................................120
Summary..................................................................................121
Chapter 7 Setup Reduction and SMED..........................................123
SMED and Its Origins...........................................................123
Contents • ix
SMED Concepts......................................................................124
Product Transitions in the Process Industries...................126
A Changeover Where All Tasks Are Completely
Manual.................................................................................127
A Changeover Completely in Chemistry
and/or Physics....................................................................128
A Changeover That Includes a Combination
of Manual Tasks and Chemistry/Physics.......................128
SMED beyond Product Changes...........................................130
A Non-Manufacturing Example...........................................131
Summary..................................................................................132
Chapter 8 Visual Management.......................................................135
Introduction to the Visual Plant...........................................135
Visual Work Area....................................................................137
Visual Displays.........................................................................138
Visual Scheduling....................................................................139
Andons......................................................................................144
Metrics......................................................................................144
Management by Sight and Frequent Communication.......145
Process Industry Challenges..................................................145
Summary..................................................................................147
Chapter 9 Kaizen Events.................................................................149
Kaizen by Specific Events.......................................................149
Quality Circles versus Kaizen Events...................................151
Steps in the Kaizen Event Process.........................................151
Planning...............................................................................152
Conducting the Event........................................................153
Following-Up......................................................................154
Appropriate Event Scope Areas............................................154
Kaizen Dangers: The Root Causes of Kaizen Failures.......155
Process Industry Unique Requirements..............................157
Kaizen Events as Six Sigma Projects.....................................158
Summary..................................................................................160
x • Contents
PART IV
Lean Tools Needing a Different Approach
Chapter 10 Finding, Managing, and Improving Bottlenecks.........163
Bottlenecks in Process Plants................................................163
Moving Bottlenecks................................................................165
Recognizing Covert Bottlenecks...........................................167
The Root Causes of Bottlenecks............................................168
Bottleneck Management: Theory of Constraints................171
Widening the Bottleneck: Lurking Bottlenecks..................174
Summary..................................................................................175
Chapter 11 Cellular Manufacturing in the Process Industries......177
The Process Layout (Pre-Cellular Manufacturing
in Assembly Plants).................................................................177
The Product Layout (Cellular Manufacturing
in Assembly Plants).................................................................178
Cell Application in the Process Industries..........................180
Typical Process Plant Equipment Configurations..............181
Virtual Cells.............................................................................185
Case Study: Virtual Cell Implementation in a
Synthetic Rubber Production Facility..............................189
The Result: Synthetic Rubber Virtual Work Cells.........193
Steps in Virtual Work Cell Design........................................195
Step 1: Start with the Current State Value Stream Map ..195
Step 2: Determine Preliminary Asset Groups or
Virtual Cells........................................................................196
Step 3: Determine Preliminary Product Groupings
(Group Technology)...........................................................196
Step 4: Assign Each Product Group to a
Manufacturing Cell.............................................................196
Step 5: Define a Few Swing Products...............................198
Step 6: Review the Plan......................................................198
Step 7: Document Virtual Cell Arrangements, Flow
Patterns, Product Lineups, and Operating Rules...........199
Step 8: Mark Each Cell Visually.......................................199
Contents • xi
Step 9: Modify Scheduling Processes Accordingly........199
Step 10: Ensure that Appropriate Managing
Processes Are in Place........................................................199
Summary..................................................................................201
Chapter 12 Product Wheels: Production Scheduling,
Production Sequencing, Production Leveling.............203
Solutions in Assembly Processes..........................................203
Process Industry Challenges.................................................205
A Process Industry Solution:
The Product Wheel Concept.................................................206
Product Wheel Design...........................................................209
Step 1: Determine Which Process Steps Should Be
Scheduled by Product Wheels..........................................211
Step 2: Analyze Product Demand Variability.................212
Step 3: Determine the Optimum Sequence.....................215
Step 4: Calculate Shortest Wheel Time Possible
(Available Time Model).....................................................216
Step 5: Estimate Economic Optimum Wheel Time
(the EOQ Model)................................................................217
Step 6: Determine the Wheel Time
(Making the Choice)..........................................................219
Step 7: Calculate Inventory Requirements.....................222
Step 8: Fine-Tune the Design............................................224
Step 9: Revise the Current Scheduling Process.............225
Step 10: Create a Visual Display......................................225
Benefits of Product Wheels...................................................226
Some Additional Points.........................................................227
Summary.................................................................................228
Chapter 13 Postponement in the Process Industries:
Finish to Order...............................................................229
Finish to Order........................................................................230
Examples of Finish to Order: FTO in Assembly................230
FTO in the Process Industries...............................................232
FTO within Process Plants.....................................................232
xii • Contents
The Benefits of FTO................................................................233
Example of FTO in a Process Plant.....................................234
A Further Example: Bond to Order......................................237
Summary.................................................................................240
Chapter 14 Pull Replenishment Systems..........................................241
What Is Pull?............................................................................241
Pull in Assembly.....................................................................243
Difficulties in Process Plants.................................................245
Push-Pull Interface................................................................246
ConWIP...................................................................................250
Development of Pull on the Sheet Goods Process.............254
Visual Signals..........................................................................258
When to Start Pulling: The Sequence
of Implementation..................................................................260
Creating Pull............................................................................261
Value Stream Focus................................................................263
Traditional Pull Strategies and Signals...............................265
Push in Real Life.....................................................................266
Summary.................................................................................267
Chapter 15 Supermarket Design.......................................................269
Understanding the Supermarket Concept...........................270
Inventory Types and Supermarkets......................................271
Inventory Components Denned: Cycle Stock and
Safety Stock..............................................................................272
Calculating Cycle Stock..........................................................275
Calculating Cycle Stock: Fixed Interval
Replenishment Model........................................................275
Calculating Cycle Stock: Fixed Quantity
Replenishment Model........................................................278
Calculating Safety Stock.........................................................281
Variability in Demand.......................................................281
Variability in Lead Time...................................................283
Combined Variability........................................................284
Cycle Service Level and Fill Rate.....................................284
Example: The Product Wheel for Forming Machine 1.....286
Contents • xiii
Alternatives to Safety Stock..................................................290
Signaling Methods..................................................................291
The Role of Forecasting.........................................................292
Summary..................................................................................293
Chapter 16 The Importance of Leadership and Robust
Business Processes.........................................................295
Business Practices and Targets.............................................296
ABC Classification.............................................................296
Customer Lead Times.......................................................297
Customer Service Levels...................................................298
MTS, MTO, and FTO.......................................................298
Demand Variability Analysis...........................................298
Protection (Safety Stock or Contingency Processes).... 299
SKU Rationalization..........................................................299
Integrated Business and Operations Planning..............300
Poor Business Practices.........................................................300
Dictating Low Safety Stock Levels..................................300
Expecting Abnormally Short Lead Times......................300
Expecting Perfect Customer Service................................301
Reducing Inventory at Year End.......................................301
Pulling Next Quarters Sales Ahead.................................301
Obsessing over Cost Reduction.......................................302
Inappropriate Use of Metrics................................................302
Summary.................................................................................303
PART V Appendices
Appendix A: Determination of Appropriate Raw
Material Inventory..............................................................................307
Appendix B: References.......................................................................311
Index....................................................................................................313
About the Author................................................................................333
|
| any_adam_object | 1 |
| author | King, Peter L. |
| author_facet | King, Peter L. |
| author_role | aut |
| author_sort | King, Peter L. |
| author_variant | p l k pl plk |
| building | Verbundindex |
| bvnumber | BV035962512 |
| callnumber-first | T - Technology |
| callnumber-label | TS183 |
| callnumber-raw | TS183 |
| callnumber-search | TS183 |
| callnumber-sort | TS 3183 |
| callnumber-subject | TS - Manufactures |
| classification_rvk | QP 500 |
| ctrlnum | (OCoLC)289095889 (DE-599)BVBBV035962512 |
| dewey-full | 658.5 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5 |
| dewey-search | 658.5 |
| dewey-sort | 3658.5 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01745nam a2200445 c 4500</leader><controlfield tag="001">BV035962512</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20100208 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">100119s2009 xxud||| |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">2008051281</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781420078510</subfield><subfield code="9">978-1-4200-7851-0</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1420078518</subfield><subfield code="9">1-420-07851-8</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)289095889</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV035962512</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-M347</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">TS183</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.5</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 500</subfield><subfield code="0">(DE-625)141894:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">King, Peter L.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Lean for the process industries</subfield><subfield code="b">dealing with complexity</subfield><subfield code="c">Peter L. King</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Boca Raton [u.a.]</subfield><subfield code="b">CRC Press</subfield><subfield code="c">2009</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XXIII, 333 S.</subfield><subfield code="b">graph. Darst.</subfield><subfield code="c">24 cm</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Manufacturing processes</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Process control</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Verarbeitende Industrie</subfield><subfield code="0">(DE-588)4133768-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Lean Production</subfield><subfield code="0">(DE-588)4287302-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Lean Production</subfield><subfield code="0">(DE-588)4287302-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Verarbeitende Industrie</subfield><subfield code="0">(DE-588)4133768-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/enhancements/fy0916/2008051281-b.html</subfield><subfield code="3">Contributor biographical information</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/enhancements/fy0916/2008051281-d.html</subfield><subfield code="3">Publisher description</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018856661&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-018856661</subfield></datafield></record></collection> |
| id | DE-604.BV035962512 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T22:08:37Z |
| institution | BVB |
| isbn | 9781420078510 1420078518 |
| language | English |
| lccn | 2008051281 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-018856661 |
| oclc_num | 289095889 |
| open_access_boolean | |
| owner | DE-M347 |
| owner_facet | DE-M347 |
| physical | XXIII, 333 S. graph. Darst. 24 cm |
| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | CRC Press |
| record_format | marc |
| spelling | King, Peter L. Verfasser aut Lean for the process industries dealing with complexity Peter L. King Boca Raton [u.a.] CRC Press 2009 XXIII, 333 S. graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Manufacturing processes Process control Verarbeitende Industrie (DE-588)4133768-2 gnd rswk-swf Lean Production (DE-588)4287302-2 gnd rswk-swf Lean Production (DE-588)4287302-2 s Verarbeitende Industrie (DE-588)4133768-2 s DE-604 http://www.loc.gov/catdir/enhancements/fy0916/2008051281-b.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0916/2008051281-d.html Publisher description HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018856661&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | King, Peter L. Lean for the process industries dealing with complexity Manufacturing processes Process control Verarbeitende Industrie (DE-588)4133768-2 gnd Lean Production (DE-588)4287302-2 gnd |
| subject_GND | (DE-588)4133768-2 (DE-588)4287302-2 |
| title | Lean for the process industries dealing with complexity |
| title_auth | Lean for the process industries dealing with complexity |
| title_exact_search | Lean for the process industries dealing with complexity |
| title_full | Lean for the process industries dealing with complexity Peter L. King |
| title_fullStr | Lean for the process industries dealing with complexity Peter L. King |
| title_full_unstemmed | Lean for the process industries dealing with complexity Peter L. King |
| title_short | Lean for the process industries |
| title_sort | lean for the process industries dealing with complexity |
| title_sub | dealing with complexity |
| topic | Manufacturing processes Process control Verarbeitende Industrie (DE-588)4133768-2 gnd Lean Production (DE-588)4287302-2 gnd |
| topic_facet | Manufacturing processes Process control Verarbeitende Industrie Lean Production |
| url | http://www.loc.gov/catdir/enhancements/fy0916/2008051281-b.html http://www.loc.gov/catdir/enhancements/fy0916/2008051281-d.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018856661&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT kingpeterl leanfortheprocessindustriesdealingwithcomplexity |