Next-generation corporate libraries and information services:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London
Ark Group in association with Kim Legal, Inside Knowledge
2009
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index Executive summary -- 1. The role of librarians and information professionals -- 2. Administrative and managerial skills -- 3. Embedded services : co-location with internal clients -- 4. Competitive intelligence -- 5. Understanding and implementing online tools -- 6. Using social media in corporate libraries -- Case study 1. YMCA : the evolving role and skills of information professionals -- Case study 2. Field Fisher Waterhouse LLP : raising the profile of library and information services -- Case study 3 & 4. Lessons to be learned from public libraries -- Observations and conclusions |
| Beschreibung: | XI, 98 S. 28 cm |
Internformat
MARC
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| 300 | |a XI, 98 S. |c 28 cm | ||
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| 500 | |a Includes bibliographical references and index | ||
| 500 | |a Executive summary -- 1. The role of librarians and information professionals -- 2. Administrative and managerial skills -- 3. Embedded services : co-location with internal clients -- 4. Competitive intelligence -- 5. Understanding and implementing online tools -- 6. Using social media in corporate libraries -- Case study 1. YMCA : the evolving role and skills of information professionals -- Case study 2. Field Fisher Waterhouse LLP : raising the profile of library and information services -- Case study 3 & 4. Lessons to be learned from public libraries -- Observations and conclusions | ||
| 650 | 4 | |a Corporate libraries | |
| 650 | 4 | |a Corporate libraries | |
| 650 | 4 | |a Information services | |
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Datensatz im Suchindex
| _version_ | 1804140868294148096 |
|---|---|
| adam_text | Contents
Executive
summary
............................................................................................................
VII
About the author
................................................................................................................
IX
Acknowledgements
............................................................................................................
XI
Chapter
1:
The role of librarians and information professionals
..........................................1
Marketing
.............................................................................................................................1
Public relations
.....................................................................................................................2
Training
................................................................................................................................3
Knowledge/content management
...........................................................................................4
Business analysis
...................................................................................................................5
Professional services team members
.......................................................................................
ó
New and additional areas of responsibility
..............................................................................
ó
An old role with a new twist
...................................................................................................7
Library services into the future
................................................................................................8
Summary
..............................................................................................................................9
Chapter
2:
Administrative and managerial skills
...............................................................
Π
People
...............................................................................................................................
Π
Politics
...............................................................................................................................13
Resource management
........................................................................................................15
Negotiating effectively with the suppliers of commercial legal information
...............................17
Distributive versus
integrative
negotiation
..............................................................................18
Prepare in advance
.............................................................................................................18
Be confident
.......................................................................................................................19
Identify a good BATNA
........................................................................................................19
Close properly
....................................................................................................................19
Read the small print
............................................................................................................19
Additional management activities
.........................................................................................21
Other administrative duties
..................................................................................................22
Summary
............................................................................................................................23
ChapterS: Embedded services
-
Co-location with internal clients
.....................................25
Case study: Living with clients and the effect on information services
......................................27
Co-location
........................................................................................................................29
Contents
Funding
.............................................................................................................................
ЗО
Reporting
...........................................................................................................................31
Why embed? Library innovation or organisation procedure
....................................................32
Activities
.............................................................................................................................32
Who is the best marriage partner?
.......................................................................................33
Evaluation
..........................................................................................................................34
What lies ahead?
................................................................................................................35
Chapter
4:
Competitive intelligence
.................................................................................39
Practicalities and best practices
............................................................................................40
Getting started
....................................................................................................................41
Evaluation and return on investment
.....................................................................................42
CI as
an emerging information service
.................................................................................43
Case in point
......................................................................................................................44
Future opportunities
...........................................................................................................45
Summary
............................................................................................................................45
Chapter
5:
Understanding and implementing online tools
................................................47
What are online services?
....................................................................................................47
Web
2.0
and
3.0................................................................................................................48
Case study: How online tools have changed information delivery in a law firm
........................49
Library tools now and in the future
.......................................................................................51
Cloud services
....................................................................................................................53
Open source solutions
........................................................................................................54
Virtual reference and more
..................................................................................................55
Traditional research tools
.....................................................................................................56
Summary
............................................................................................................................57
Chapter
6:
Using social media in corporate libraries
........................................................59
Defining social media
........................................................................................................59
How corporate libraries could use social media
....................................................................60
Concerns around adoption
..................................................................................................63
Achieving potential
.............................................................................................................65
Case study
1:
YMCA
-
The evolving role and skills of information professionals
................67
The role of information professionals at YMCA
.....................................................................67
Collaboration and technology skills to improve delivery
.........................................................68
Subject expertise
.................................................................................................................68
Information delivery mechanisms continue to change
.............................................................69
Other innovative information solutions
.................................................................................69
The future in skills and opportunities
.....................................................................................69
Case study
2:
Field Fisher Waterhouse LLP
-
Raising the profile of library and
information services.,,
......................................................................................................71
Take account of the firm s business strategy
...........................................................................71
Consider your location
........................................................................................................71
IV
Next-Generation Corporate Libraries and Information Services
Consider
α
name change
....................................................................................................72
Support cross-firm initiatives
................................................................................................72
Pioneer new technologies
....................................................................................................72
Packaging your services
.......................................................................................................72
Measure your work levels
....................................................................................................73
Demonstrate recognition
.....................................................................................................73
The benefits of promoting your service
..................................................................................73
Case studies
3 & 4:
Lessons to be learned from public libraries
........................................75
Yarra Plenty Regional Library: Deploying Web
2.0
technologies
..............................................75
Challenges and opportunities
..............................................................................................75
Successful innovative programmes at YPRL
............................................................................76
Outcomes
..........................................................................................................................77
Staff changes and implications
.............................................................................................78
Skills and roles for the future
................................................................................................78
Casey-Cardinia Library Corporation: Blending marketing and electronic resources
..................78
Observations and conclusions
..........................................................................................81
Index
...............................................................................................................................83
V
|
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| spelling | Ard, Constance C. Verfasser (DE-588)140100008 aut Next-generation corporate libraries and information services Constance Ard London Ark Group in association with Kim Legal, Inside Knowledge 2009 XI, 98 S. 28 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Executive summary -- 1. The role of librarians and information professionals -- 2. Administrative and managerial skills -- 3. Embedded services : co-location with internal clients -- 4. Competitive intelligence -- 5. Understanding and implementing online tools -- 6. Using social media in corporate libraries -- Case study 1. YMCA : the evolving role and skills of information professionals -- Case study 2. Field Fisher Waterhouse LLP : raising the profile of library and information services -- Case study 3 & 4. Lessons to be learned from public libraries -- Observations and conclusions Corporate libraries Information services Werkbibliothek (DE-588)4189654-3 gnd rswk-swf Informationsvermittlung (DE-588)4161680-7 gnd rswk-swf Werkbibliothek (DE-588)4189654-3 s Informationsvermittlung (DE-588)4161680-7 s DE-604 Digitalisierung BSBMuenchen application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018743374&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Ard, Constance C. Next-generation corporate libraries and information services Corporate libraries Information services Werkbibliothek (DE-588)4189654-3 gnd Informationsvermittlung (DE-588)4161680-7 gnd |
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| title | Next-generation corporate libraries and information services |
| title_auth | Next-generation corporate libraries and information services |
| title_exact_search | Next-generation corporate libraries and information services |
| title_full | Next-generation corporate libraries and information services Constance Ard |
| title_fullStr | Next-generation corporate libraries and information services Constance Ard |
| title_full_unstemmed | Next-generation corporate libraries and information services Constance Ard |
| title_short | Next-generation corporate libraries and information services |
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| topic | Corporate libraries Information services Werkbibliothek (DE-588)4189654-3 gnd Informationsvermittlung (DE-588)4161680-7 gnd |
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