Managing:
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
San Francisco, Calif.
Berrett-Koehler Publ.
2009
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Ausgabe: | 1. ed. |
Schriftenreihe: | A BK business book
|
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | Hier auch später erschienene, unveränderte Nachdrucke. - Literaturverz. S. 275 - 290 |
Beschreibung: | XII, 306 S. graph. Darst. |
ISBN: | 9781576753408 1576753409 9781605098746 |
Internformat
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Datensatz im Suchindex
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adam_text | Titel: Managing
Autor: Deb, Tapomoy
Jahr: 2009
Brief Contents
Preface Acknowledgements List of Exhibits List of Figures List of Tables xi xiii XV xvi xvi
PART I: MANAGEMENT OF HUMAN RESOURCES 1-501
Chapter 1 Historical Overview of Personnel Management 3
Chapter 2 Human Resource Management 21
Chapter 3 International Human Resource Management 97
Chapter 4 Job Analysis, Job Description and Job Specification 127
Chapter 5 Human Resource Planning 159
Chapter 6 Recruitment and Selection 183
Chapter 7 Employee Socialization 207
Chapter 8 Performance Appraisal and Feedback 219
Chapter 9 Human Resource Development 275
Chapter 10 Training and Development 287
Chapter 11 Job Evaluation 319
Chapter 12 Employee Compensation 333
Chapter 13 Executive Compensation 377
Chapter 14 Mentoring 399
Chapter 15 Employee Retention 413
Chapter 16 Talent Management 439
Chapter 17 HR Audit 457
Chapter 18 HR in Technology-driven Environment 469
Chapter 19 Human Resource Management in Mergers and Acquisitions 489
PART II: MANAGEMENT OF INDUSTRIAL RELATIONS 503-608
Chapter 20 Discipline and Grievance Management 505
Chapter 21 Industrial Relations 523
Chaoter 22 Industrial Disoutes Management 549
MANAGING HUMAN RESOURCES AND INDUSTRIAL RELATIONS
Chapter 23 Participative Management
Chapter 24 Collective Bargaining and Negotiation
Epilogue
PART IIL PEDAGOGY
UNIT 1 Summary of Key Legislations
UNIT 2 Legal Capsule
UNIT 3 Executive Checklists
UNIT 4 Case Studies
Further Reading for Learning Enhancement
References and Selected Bibliography
Index
565
587
607
609-641
611
616
618
623
643
645
665
PRACTICE-BASED TEMPLATES
(Included in Student CD)
HRFP-l: Personnel Requisition and Sanction Form
HRFF-2: Personal Profile Form
HRFF-3: Interview Rating Sheet
HRFF-4: Joining Report
HRFF-5: New Joinee Form
HRPF-6; Declaration of Address Form
HRFF-7: Offer of Appointment
HRFP-8: Salary Detail
HRFP-9; Appointment Letter
HRFF-10; Fixed Term Appointment Letter
HRFF-11: Non-solicitation Agreement
HRFP-12; Welcome Announcement
HRFF43: Bond of Security ,,
HRPF-14: Leave Application Form ¦ | f
HRFf-15: Official Out Duty Slip - - :
HRFF-16t Tiavel Authorization Form : .
HRFP-17: Annual Appraisal Form
HRFF-18; Increment Letter
Vf.ti
HRFF-19: Budgeting for Training Programmes
and Approval
HR1:F-2O: Training Feedback Form
HRFF-21: Leave Travel Assistance Form
HRFF-22: Deed of Hypothecation cum Loan Agreement
HRFF-23: Acceptance of Resignation Letter
HRFF-24: Full and Final Settlement Receipt
HRFF-2 5: Exit Interview Form
HRFF-26: Chargesheet Show Cause Notice
HRFF-27: Warning Letter
HRFF-28: Charge Sheet
RQ-1: Sample Survey Format for Employee
Satisfaction Study
R-Q-2: Sample Survey Format for Corporate Branding
RQ-3: Sample Survey Format for Employee
Retention Study
RQ-4: Sample Survey Format for Performance
Appraisal System
Detailed Contents
Preface
Acknowledgements
List of Exhibits
List of Figures
List of Tables
PART I: MANAGEMENT OF HUMAN
RESOURCES
XI
xui
XV
xui
xvi
1-501
Chapter 1: Historical Overview of Personnel Management 3
Meaning of Personnel Management 4
Definitions of Personnel Management 4
Characteristics of Personnel Management 5
Objectives of Personnel Management 5
Models of Personnel Management 6
Functions of Personnel Management 8
Personnel Policies, Procedures and Programmes 11
Quality and Role of Personnel Manager 15
Importance of Personnel Management 17
Chapter 2; Human Resource Management 21
• Introduction to Competitive Advantage 23
• Two Levels of Competitive Advantage 25
• Meaning of Human Resource Management 3,1
• Definitions of Human Resource Management 37
• Nature of Human Resource Management 38
• Characteristics of Human Resource Management 40
• Objectives of Human Resource Management 41
• Theoretical Framework of Human
Resource Management 41
• Models of Human Resource Management 43
• Difference Between Personnel Management and
Human Resource Management 51
• Environment of Human Resource Management/
Challenges in Human Resource Management 53
• Functions of Human Resource Management 58
• Human Resource Management System 66
• Business Strategy and Human Resource Management 68
• Strategic Human Resource Management:
A Brief Overview 72
• Historical Development of Human Resource
Management 79
• Measuring Effectiveness of Human
Resource Management 82
• Qualities and Role of Human Resource Manager 85
• Newer Trends in Human Resource Management 87
• Human Resource Management in the Knowledge Era 92
• Ethics in Human Resource Managemeat 93
Chapter 3: International Human Resource Management 97
• Meaning of International Human Resource
Management 98
• Definitions of International Human
Resource Management 101
• Model of International Human
Resource Management 101
• Functions of International Human
Resource Management 108
• Importance of International Human Resource
Management 119
• Human Resource Management Practices: US,
Europe and Asia 120
Chapter 4: Job Analysis, Job Description and Job
Specification 127
Meaning of Job Analysis 129
Definitions of Job Analysis 131
Sources of Job Analysis 131
Methods of Job Analysis 133
Process of Job Analysis 138
Uses of Job Analysis 139
Importance of Job Analysis 141
Job Analysis Form 141
Meaning of Job Description 144
Definitions of Job Description 14 5
Objectives of Job Description 146
Components/Contents of Job Description 147
Characteristics of Effective Job Description 147
Competency Based Job Descriptions 148
Job Description Form 148
Meaning of Job Specification 151
Definitions of Job Specification 151
Components/Contents of Job Specification 152
Job Specification Form 153
Chapter 5: Hnman Resource Planning 159
IiMjfoductioa to Human Resource Planning 160
Meaaing of Human Resource Planning 161
Definitions of Human Resource Planning 163
Objectives of Human Resource Planning 164
Pre-fequisites of Human Resource Planning 165
Decerminaats of Human Resoarce Planning 166
Human Resource Planning Models 167
Process of Human Resource Planning 168
Different Types of Human Resource Planning 176
Benefits of Human Resource Planning 177
Importance of Haman Resource Planning 177
Requirements for Effective Human
Resource Planning JB
Chapter 6; Recruitment and Selection Igf
• Meaning of Recruitment 185
• Definitions of Recruitment 185
• Objectives of Recruitment 185
• Sources of Recruitment • 185
• Electronic Recruitment (l-Reewitsient} 188
• Employer Branding and its Impact on Recruitment 189
MANAGING HUMAN REBDURCES AND INDUSTRIAL RELATIONS
Process of Recruitment 190
Barriers to Effective Recruitment 194
Meaning of Selection 195
Definitions of Selection 196
Objectives of Selection 196
Impact of Selection ¦ 196
Process of Selection . 197
Selection Test 199
Meaning of Interview 201
Objectives of Selection Interview 202
Design of Selection Interview 202
Types of Selection Interview 203
Chapter 7: Employee Socialization • 207
• Meaning of Employee Socialization 208
• Definitions of Employee Socialization 208
• Newcomers Adjustment and Assimilation
in Organizations 209
• Models of Employee Socialization 210
• Framework of Organizational Socialization 211
• Process of Employee Socialization 213
• Methods of Employee Socialization 214
• Implication of Employee Socialization on Human
Resource Management 215
• Benefits of Employee Socialization 216
Chapter 8: Performance Appraisal and Feedback 219
• Human Resource Management Approaches and
Performance - 221
Reporting Human Resources Measures 223
Meaning of Performance Appraisal 224
Definitions of Performance Appraisal 224
Review of Historical Development of Performance
Appraisal 225
Characteristics of Performance Appraisal 225
Objectives of Performance Appraisal 226
Approaches to Performance Appraisal 227
Methods of Performance Appraisal 230
Benefits of Development Approach to Performance
Appraisal 243
360 Degree Performance Appraisal 244
Process of Performance Appraisal 250
Performance Appraisal Interview 255
Elements of Performance Appraisal 258
Validity of Performance Appraisal 260
Designing and Conducting Performance Appraisal 260
Limitations of Performance Appraisal 262
Motivating for Effective Performance 264
Suggestions for Improving Performance Appraisal 266
Ethical and Legal Issues in Performance Appraisal 267
Chapter 9: Human Resource Development 275
• Meaning of Human Resource Development 276
• Definitions of Hnman Resource Development 277
• Core Beliefs of Human Resource Development 277
• Theoretical Foundations of Human Resource
Development 278
• Strategic Perspective of Human
Resource Development 279
• Benefits of Human Resource Development 281
• Importance of Human Resource Development 282
• Assessing Human Resource Development 283
• Barriers to Human Resource Development 284
Chapter 10: Training and Development 287
Meaning of Training 288
Definitions of Training 289
Objectives of Training 289
Training Philosophy 290
Model of Training and Development 291
Methods of Training 293
Trainers 298
Training Process/Training Cycle 300
Training Evaluation and Methods 307
Barriers to Training Evaluation 311
Meaning of Management Development 312
Definitions of Management Development 312
Objectives of Management Development 313
Competency-based Training and Assessment 313
Trends in Training and Management Development
inlndia 315
Chapter 11: Job Evaluation 319
• Meaning of Job Evaluation 320
• Definitions of Job Evaluation 320
• Principles of Job Evaluation 320
• Objectives of Job Evaluation 321
• Process of Job Evaluation 321
• Methods of Job Evaluation 324
• Importance of Job Evaluation 328
• Ways to Improve Job Evaluation 329
• Limitations of Job Evaluation 329
Chapter 12: Employee Compensation 333
• Meaning of Wage and Salary 335
• Definitions of Wage and Salary 335
• Compensation Strategy 336
• Factors Affecting Compensation 337
• Determinants of Employee Compensation 340
• Compensation Structure 342
• Theories of Motivation and their Implications
on Compensation 343
• Consequences of Pay Dissatisfection 345
• Wage Theories 347
• Wage Differentiation 349
• Wage Determination Models 350
• Wage System in India 355
• Different Methods of Wage and Salary Payment 357
• Meaning of Incentive 359
• Definitions of Incentive 359
• Types of Incentive 360
• Limitations of Incentive Plans 367
• Job-based Pay and SMI-based Pay 367
• Performance Pay 368
• Meaning of Fringe Benefits 369
• Definitions of Fringe Benefits 369
• Types of Fringe Benefits 369
^CJ___t»___
Detailed Contents
Chapter 13: Executive Compensation
Meaning of Executive Compensation
Definition of Executive Compensation
Approaches to Executive Compensation
Determinants of Executive Compensation
Elements of Executive Compensation
Principles of Executive Compensation
Structure of Executive Compensation
Legal Provisions Governing Executive Compensation
in India
Economic Value Added and Executive Compensation
Problems with Executive Compensation
Global Compensation Strategies
Chapter 14: Mentoring
• Meaning of Mentoring
• Definitions of Mentoring
• Conditions for Effective Mentoring
• Types of Mentoring
• Managers as Mentors
• Roles of Mentors
• Setting up Mentoring Programme
• Process of Mentoring
• Benefits of Mentoring
• Characteristics of Effective Mentoring
• Executive Mentoring
Chapter 15: Employee Retention
• Meaning of Employee Retention
• Definition of Employee Retention
• Causes of Employee Attrition
• Cost of Employee Attrition/Turnover
• Key Employee Retention Factors
• Benefits of Employee Retention
• Human Resource Architecture Models
• Factors Influencing Employee Retention
• Turnover Intention Predictors
• Employee Retention Strategies
Chapter 16: Talent Management
• Meaning of Talent Management
• Development of Talent Management
• Definitions of Talent Management
• Principles of Talent Management
• Objectives of Talent Management
• Benefits of Talent Management-
• Process of Talent Management
• Strategies of Talent Management
Chapter 17: HR Audit
• Meaning of HR Audit
• Definitions of HR Audit
• Objectives of HR Audit
• Scope of HR Audit
• Methods of HR Audit
• Tools of HR Audit
• Process of HR Audit
• Benefits of HR Audit
377 Chapter 18: HR in Technology-driven Environment 469
• Introduction to Human Resource Information System 470
378
379
379
383
385
387
387
389
391
393
395
399
400
400
401
401
403
403
404
407
409
409
410
413
414
415
416
419
419
422
424
425
428
429
439
440
440
443
444
445
445
445
452
457
458
458
459
459
461
462
464
465
Meaning of Human Resource Information System 470
• Definitions of Human Resource Information System 471
• Conceptual Framework of Human Resource
Information System 472
• Automating HR Department through Human
Resource Information System 473
• Uses of Human Resource Information System 476
• Benefits of Human Resource Information System 477
• Electronic Human Resource Management (e-HR) 477
• Definitions of Electronic Human
Resource Management 478
• Category of E-Human Resource Management 479
• E—Learning 479
• Techniques of E~Leaming 481
• Blended Learning 484
• Learning Management System 484
Chapter 19: Human Resource Management in
Mergers and Acquisitions 489
• Introduction to Merger and Acquisition 490
• Concept of Mergers and Acquisitions 490
• Need of Mergers and Acquisitions 491
• Human Resource Management in the Context
of Mergers and Acquisitions 495
• Role of Human Resource Management in Mergers
and Acquisitions 498
PART II: MANAGEMENT OF INDUSTRIAL
RELATIONS
503-608
Chapter 20: Discipline and Grievance Management 505
Meaning of Discipline 507
Definitions of Discipline 507
Objectives of Discipline 507
Forms of Discipline 508
Causes of Indiscipline 508
Disciplinary Action 509
Meaning of Disciplinary Action 509
Meaning of Grievance 513
Definitions of Grievance 514
Forms of Grievance 514
Causes of Grievance 515
Impact of Grievance 516
Grievance Handling Procedure 516
Importance of Grievance Handling Procedure 518
Essential Characteristics of a Good Grievance
Handling Procedure 519
Chapter 21: Industrial Relations 523
• Meaning of Industrial Relations 525
• Definitions of Industrial Relations 525
• Objectives of Industrial Relations 526
• Stakeholders of Industrial Relations 526
• Approaches to Industrial Relations 528
• Models of Industrial Relations 532
• Theories of Industrial Relations 534
• Industrial Relations Systems 534
MANAGING HUMAN RESOURCES AND INDUSTRIAL RELATIONS
• Industrial Relations and Human
Resource Management 538
• Importance of Sound Industrial Relations 539
• Role of the State in Industrial Relations 541
• State of Industrial Relations In India 542
Chapter 22: Industrial Disputes Management 549
• Meaning of Industrial Dispute 550
• Definition of Industrial Dispute 551
• Forms of Industrial Disputes 551
• Causes of Industrial Disputes .. 553
• Management of Industrial Disputes 554
• Mediation System for Industrial
Disputes Management 559
Chapter 23: Participative Management 565
• Meaning of Participative Management 566
• Definitions of Participative Management 567
• Participative Management for Productivity
and Success 567
• Characteristics of Participative Management 568
• Objectives of Participative Management 569
• Approaches to Parricipative Management 571
• Forms of Participative Management 572
• Levels of Participative Management 576
• Pre-conditions for Successful
Participative Management 577
• Importance of Employees Participation
in Management 578
• Evolution of Participative Management in India 581
• Hurdles in Participative Management 582
Chapter 24: Collective Bargaining and Negotiation 587
• Meaning of Collective Bargaining 588
• Definitions of Collective Bargaining 588
• Theories of Collective Bargaining 589
• Principles of Collective Bargaining 590
Types of Collective Bargaining
Benefits of Collective Bargaining
Process of Collective Bargaining
Conditions Essential for Effective
Collective Bargaining
Current Trends in Collective Bargaining
Importance of Collective Bargaining
Meaning of Negotiation
Definition of Negotiation
Approaches/Strategies for Collective
Bargaining Negotiations
Process of Collective Bargaining Negotiations
Conditions Essential for Successful Collective
Bargaining Negotiations
Epilogue
PART III: PEDAGOGY
UNIT 1: Summary of Key Legislations
UNIT 2: Legal Capsule
UNIT 3: Executive Checklists
UNIT 4: Case Studies
Case Study 1: Best Minds Don t Work in Teams?
Case Study 2: Jaswant Mehrotra and Fancy Footwear
Case Study 3: Perfection or Bust?
Case Study 4: The Leader s Ability in Question
Case Study 5: But Why isn t Anything Changing?
Case Study 6: How Not to Motivate your Staff.
Case Study 7: What Should be Done Now?
Case Study 8: Let Me See! Who Can Take
Action against Me
Further Reading for Learning Enhancement
References and Selected Bibliography
Index
591
592
592
596
597
599
599
600
600
601
603
607
609-641
611
616
618
623
625
628
630
632
633
636
638
640
643
645
665
PRACTICE-BASED TEMPLATES
(Included in Student CD)
HRFF-1: Personnel Requisition and Sanction
HRFF-2: Personal Profile Form
HRFF-3: Interview Rating Sheet
HRFF-4: Joining Report
HRFF-5: New joinee Form
HRFF-6: Declaration of Address Form
HRFF-7: Offer of Appointment
HRPF-8: Salary Detail
HRFF-9: Appointment Letter
HRFF-10: Fixed Term Appointment Letter:,
HRFF-11: Non-solicitation Agreement
HRFF-12: Welcome Announcement
HRFF-13: Bond of Security
HRFF-14: Leave Application Form
HRFF-15: Official Out Duty Slip
HRFF-16: Travel Authorization
HRFF-17: Annual Appraisal Form
HRFF-18: Increment Letter
Form
HRFF-19: Budgeting for Training Programmes
and Approval
HREF-20: Training Feedback Form
HRFF-21: Leave Travel Assistance Form
HRFF-22: Deed of Hypothecation cum Loan Agreement
»JiRFF-23: Acceptance of Resignation Letter
s.HfeftF-24: Full and Final Settlement Receipt
M§$T-25: Exit Interview Form
•-- BsflFF-26: Chargesheet Show Cause Notice
HRFF 2?, Earning Letter
35:-Charge Sheet
ifile Survey Format for Employee
on Study
: Sample Survey Format for Corporate Branding
[-3: Sample Survey Format for Employee
Retention Study
RQ-4: Sample Survey Format for Performance
Annrsici! .Svstvm
|
any_adam_object | 1 |
author | Mintzberg, Henry 1939- |
author_GND | (DE-588)124434096 |
author_facet | Mintzberg, Henry 1939- |
author_role | aut |
author_sort | Mintzberg, Henry 1939- |
author_variant | h m hm |
building | Verbundindex |
bvnumber | BV035724825 |
callnumber-first | H - Social Science |
callnumber-label | HD31 |
callnumber-raw | HD31 .M4567 2009 |
callnumber-search | HD31 .M4567 2009 |
callnumber-sort | HD 231 M4567 42009 |
callnumber-subject | HD - Industries, Land Use, Labor |
classification_rvk | QP 300 |
ctrlnum | (OCoLC)313653674 (DE-599)BVBBV035724825 |
dewey-full | 658 65822 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658 658 22 |
dewey-search | 658 658 22 |
dewey-sort | 3658 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 1. ed. |
format | Book |
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id | DE-604.BV035724825 |
illustrated | Illustrated |
indexdate | 2024-07-09T21:53:02Z |
institution | BVB |
isbn | 9781576753408 1576753409 9781605098746 |
language | English |
lccn | 2009021997 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-018001533 |
oclc_num | 313653674 |
open_access_boolean | |
owner | DE-634 DE-860 DE-1050 DE-11 DE-188 DE-526 DE-473 DE-BY-UBG DE-1049 |
owner_facet | DE-634 DE-860 DE-1050 DE-11 DE-188 DE-526 DE-473 DE-BY-UBG DE-1049 |
physical | XII, 306 S. graph. Darst. |
publishDate | 2009 |
publishDateSearch | 2009 |
publishDateSort | 2009 |
publisher | Berrett-Koehler Publ. |
record_format | marc |
series2 | A BK business book |
spelling | Mintzberg, Henry 1939- Verfasser (DE-588)124434096 aut Managing Henry Mintzberg 1. ed. San Francisco, Calif. Berrett-Koehler Publ. 2009 XII, 306 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier A BK business book Hier auch später erschienene, unveränderte Nachdrucke. - Literaturverz. S. 275 - 290 Management Führungskraft (DE-588)4071497-4 gnd rswk-swf Führungsaufgabe (DE-588)4415910-9 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Management (DE-588)4037278-9 s DE-188 Führungskraft (DE-588)4071497-4 s Führungsaufgabe (DE-588)4415910-9 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018001533&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Mintzberg, Henry 1939- Managing Management Führungskraft (DE-588)4071497-4 gnd Führungsaufgabe (DE-588)4415910-9 gnd Management (DE-588)4037278-9 gnd |
subject_GND | (DE-588)4071497-4 (DE-588)4415910-9 (DE-588)4037278-9 |
title | Managing |
title_auth | Managing |
title_exact_search | Managing |
title_full | Managing Henry Mintzberg |
title_fullStr | Managing Henry Mintzberg |
title_full_unstemmed | Managing Henry Mintzberg |
title_short | Managing |
title_sort | managing |
topic | Management Führungskraft (DE-588)4071497-4 gnd Führungsaufgabe (DE-588)4415910-9 gnd Management (DE-588)4037278-9 gnd |
topic_facet | Management Führungskraft Führungsaufgabe |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018001533&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT mintzberghenry managing |