Facilitation made easy: practical tips to improve meetings and workshops
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Kogan Page
2005
|
| Ausgabe: | 3. ed. |
| Schlagworte: | |
| Online-Zugang: | Publisher description Contributor biographical information Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references (p. 163) and index |
| Beschreibung: | X, 166 S. graph. Darst. 24 cm |
| ISBN: | 0749443510 9780749443511 |
Internformat
MARC
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| 100 | 1 | |a Cameron, Esther |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Facilitation made easy |b practical tips to improve meetings and workshops |c Esther Cameron |
| 250 | |a 3. ed. | ||
| 264 | 1 | |a London [u.a.] |b Kogan Page |c 2005 | |
| 300 | |a X, 166 S. |b graph. Darst. |c 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references (p. 163) and index | ||
| 650 | 4 | |a Group facilitation | |
| 650 | 4 | |a Employees |x Training of | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0715/2005014933-d.html |3 Publisher description | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-017735739 | ||
Datensatz im Suchindex
| _version_ | 1804139388308815872 |
|---|---|
| adam_text | Contents
Preface ix
Chapter 1 Introducing facilitation 1
What is a facilitated workshop? 1
The facilitator s role and style 3
What a facilitated workshop can do (and can t do!) 6
Test your attitude to facilitation 7
The workshop lifecycle 12
Chapter 2 The psychology of groups 15
Social behaviour 15
Types of group 18
Pecking order 19
Group norms 20
Coalitions 21
Typical roles 21
Common goals 23
Chapter 3 Planning a facilitated workshop 24
Getting a clear purpose 24
Inviting participants 26
Doing the right research 27
Designing the workshop 28
Workshop tools and techniques 33
Putting it all together 46
Producing an agenda 50
Chapter 4 Running a facilitated workshop 52
The facilitator s responsibility on the day 52
Introducing the workshop 54
Questioning and listening 54
Managing the discussion 59
Capturing and using workshop data 65
Handling difficult situations and difficult people 66
v
Contents — —- ~ ~
Body language ^
Extracting workshop actions
Important issues arising
Making decisions I7
Closing the workshop
Chapter 5 The workshop environment 80
Location m
Equipment f
Seating »f
Safety ^
Food and drink ^
Breaks M
Group-work areas
Interruptions °°
Mobile phones and pagers
Pens and paper °°
Name cards or badges
Chapter 6 What to do afterwards 87
88
Informing participants
Informing the workshop sponsor
Informing other parties
Reporting back 88
Dealing with workshop actions
Dealing with issues arising
What next? 91
Example reports
Chapter 7 Other issues surrounding the use of workshops 99
Workshops as part of the organizational change process
Using external facilitators
Improving your facilitation skills
107
Chapter 8 Worked case studies ~L
Help-desk review workshop
Standards and procedures workshop .
IT strategy workshop for senior managers
Prototype review workshop
Contents
Chapter 9 Special case workshops 125
What is a special case workshop? 125
Top team workshops 126
Cross-cultural workshops 129
Chapter 10 Facilitating virtual meetings 137
Virtual teams - how do they work? 137
Pros and cons of a virtual meeting 139
Virtual meeting technologies and their applications 140
Tips for facilitating a virtual meeting 142
Dos and don ts for virtual team managers and team members 144
Chapter 11 The facilitator s complete checklist 146
Checklist 1: Questions to ask upfront 146
Checklist 2: Questions to ask when designing the workshop 147
Checklist 3: Questions to ask about the actual event 148
Checklist 4: Questions to ask afterwards 148
Appendix Answers to questions 149
Introducing facilitation 149
The psychology of groups 150
Planning a facilitated workshop 152
Running a facilitated workshop 155
The workshop environment 158
What to do afterwards 159
Special case workshops 160
References 163
Index 164
vii
|
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| illustrated | Illustrated |
| indexdate | 2024-07-09T21:43:17Z |
| institution | BVB |
| isbn | 0749443510 9780749443511 |
| language | English |
| lccn | 2005014933 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-017735739 |
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| physical | X, 166 S. graph. Darst. 24 cm |
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| spelling | Cameron, Esther Verfasser aut Facilitation made easy practical tips to improve meetings and workshops Esther Cameron 3. ed. London [u.a.] Kogan Page 2005 X, 166 S. graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (p. 163) and index Group facilitation Employees Training of http://www.loc.gov/catdir/enhancements/fy0715/2005014933-d.html Publisher description http://www.loc.gov/catdir/enhancements/fy0835/2005014933-b.html Contributor biographical information HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017735739&sequence=000010&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Cameron, Esther Facilitation made easy practical tips to improve meetings and workshops Group facilitation Employees Training of |
| title | Facilitation made easy practical tips to improve meetings and workshops |
| title_auth | Facilitation made easy practical tips to improve meetings and workshops |
| title_exact_search | Facilitation made easy practical tips to improve meetings and workshops |
| title_full | Facilitation made easy practical tips to improve meetings and workshops Esther Cameron |
| title_fullStr | Facilitation made easy practical tips to improve meetings and workshops Esther Cameron |
| title_full_unstemmed | Facilitation made easy practical tips to improve meetings and workshops Esther Cameron |
| title_short | Facilitation made easy |
| title_sort | facilitation made easy practical tips to improve meetings and workshops |
| title_sub | practical tips to improve meetings and workshops |
| topic | Group facilitation Employees Training of |
| topic_facet | Group facilitation Employees Training of |
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