A relational view on IT outsourcing: identifying dimensions and determinants of relationship quality
Gespeichert in:
1. Verfasser: | |
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Format: | Abschlussarbeit Buch |
Sprache: | English |
Veröffentlicht: |
Stuttgart
Ibidem-Verl.
2009
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Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | 172 S. in getr. Zählung graph. Darst. 22 cm |
ISBN: | 9783898219969 |
Internformat
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Datensatz im Suchindex
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adam_text | TABLE OF CONTENTS DEUTSCHE ZUSAMMENFASSUNG A RELATIONAL VIEW ON IT
OUTSOURCING: IDENTIFYING DIMENSIONS AND DETERMINANTS OF RELATIONSHIP
QUALITY INTRODUCTORY PAPER A RELATIONAL VIEW ON IT OUTSOURCING:
IDENTIFYING DIMENSIONS AND DETERMINANTS OF RELATIONSHIP QUALITY PAPER 1
BEIMBORN, D.; BLUMENBERG, S.: HOW TO MEASURE RELATIONSHIPS * MERGING
ALIGNMENT AND OUTSOURCING RESEARCH TOWARDS A UNIFIED RELATIONSHIP
QUALITY CONSTRUCT A PREVIOUS VERSION HAS BEEN PUBLISHED AT THE 13TH
AMERICAS CONFERENCE ON INFORMATION SYSTEMS (AMCIS); KEYSTONE, COLORADO,
USA. PAPER 2 BLUMENBERG, S.; BEIMBORN, D.; KOENIG, W.: DETERMINANTS OF IT
OUTSOURCING RELATIONSHIPS: A CONCEPTUAL MODEL A PREVIOUS VERSION HAS
BEEN PUBLISHED AT THE 41TH HAWAII INTERNATIONAL CONFERENCE ON SYSTEM
SCIENCES (HICSS); WAIKOLOA, HAWAII, USA. PAPER 3 BLUMENBERG, S.: IT
OUTSOURCING RELATIONSHIP QUALITY DIMENSIONS AND DRIVERS: EMPIRICAL
EVIDENCE FROM THE FINANCIAL INDUSTRY A PREVIOUS VERSION HAS BEEN
PUBLISHED AT THE 14TH AMERICAS CONFERENCE ON INFORMATION SYSTEMS
(AMCIS); TORONTO, ONTARIO, CANADA. PAPER 4 BLUMENBERG, S.; WAGNER, H.T.;
BEIMBORN, D.: KNOWLEDGE BIBLIOGRAFISCHE INFORMATIONEN
HTTP://D-NB.INFO/992706327 DIGITALISIERT DURCH INH ALTSVERZEICHNIS 1.
EINLEITUNG 1 1.1. MOTIVATION UND ZIEL DER DISSERTATION / 1.2. STRUKTUR
DER DISSERTATION 4 2. INHALTE DER FORSCHUNGSARBEITEN 5 2.1. ARTIKEL 1
UND 2: ENTWICKL UNG DES KONZEPTIONELLEN MODELLS 5 2.2. ARTIKEL 3:
EMPIRISCHE UEBERPRUEFUNG DES KONZEPTIONELLEN MODELLS 7 2.3. ARTIKEL 4:
WISSENSTRANSFERPROZESSE 8 3. BEITRAG DER DISSERTATION ZU WISSENSCHAFT
UND PRAXIS 10 3.1. BEITRAG ZUR WISSENSCHAFT 10 3.2. BEITRAG ZUR PRAXIS
12 3.3. AUSBLICK AUF WEITERFUEHRENDE FORSCHUNGSTHEMEN. 12 4.
ZUSAMMENFASSUNG 14 5. LITERATURVERZEICHNIS 16 6. LIMITATIONS AND FURTHER
RESEARCH 24 TABLE OF CONTENTS 1. INTRODUCTION 1 1.1. MOTIVATION AND
OBJECTIVE OF THE THESIS 1 1.2. STRUCTURE OF THE THESIS 4 2. RESEARCH
CONTEXT 5 2.1. IT OUTSOURCING 5 2.2. OUTSOURCING GOVERNANCE 6 2.3. THE
GERMAN FINANCIAL INDUSTRY AS EMPIRICAL RESEARCH DOMAIN 7 3. RESEARCH
APPROACH 8 3.1. CASE STUDIES AS APPROPRIATE RESEARCH APPROACH 8 3.2.
QUESTIONNAIRE DEVELOPMENT 10 3.3. SAMPLE CHARACTERISTICS AND DATA
COLLECTION 10 3.4. METHOD OF ANALYSIS 11 3.5. MODEL VALIDATION 12 3.6.
GENERALIZABILITY OF RESULTS FROM CASE STUDY RESEARCH 13 4. MAIN RESULTS
14 4.1. PAPER 1: HOW TO MEASURE RELATIONSHIPS - MERGING ALIGNMENT AND
OUTSOURCING RESEARCH TOWARDS A UNIFIED RELATIONSHIP QUALITY CONSTRUCT 15
4.2. PAPER 2: DETERMINANTS OF IT OUTSOURCING RELATIONSHIPS: A CONCEPTUAL
MODEL 16 4.3. PAPER 3: IT OUTSOURCING RELATIONSHIP QUALITY DIMENSIONS
AND DRIVERS: EMPIRICAL EVIDENCE FROM THE FINANCIAL INDUSTRY 18 4.4.
PAPER 4: KNOWLEDGE TRANSFER PROCESSES IN OUTSOURCING RELATIONSHIPS AND
THEIR IMPACT ON SHARED KNOWLEDGE AND OUTSOURCING PERFORMANCE 20 5.
CONTRIBUTION TO ACADEMICS AND PRACTICE 22 5.1. CONTRIBUTION TO ACADEMICS
22 5.2. CONTRIBUTION TO PRACTICE 23 8. REFERENCES 29 7. CONCLUSION 28
TABLE OF CONTENTS 1. INTRODUCTION 1 2. THEORY 2 2.1. IT BUSINESS
ALIGNMENT 2 2.2. OUTSOURCING RELATIONSHIPS 4 3. ANALYSIS 5 3.1.
ALIGNMENT DIMENSIONS 5 3.2. RELATIONSHIP DIMENSIONS 7 3.3. MATCHING OF
ALIGNMENT AND RELATIONSHIP CONSTRUCTS. 8 3.3.1. IDENTICAL CONSTRUCTS 9
3.3.2. COMPLEMENTING CONSTRUCTS 9 3.3.3. REMAINING CONSTRUCTS 10 3.3.4.
OTHER CONSTRUCTS 11 4. PROPOSING A MEASUREMENT MODEL FOR OPERATIONAL IT
BUSINESS ALIGNMENT AND RELATIONSHIP QUALITY 12 5. CONCLUSION AND FURTHER
RESEARCH 13 6. REFERENCES 16 7. REFERENCES 15 TABLE OF CONTENTS 1.
INTRODUCTION 1 2. RELATED LITERATURE 3 2.1. THEORETICAL FOUNDATION 3
2.2. RELATED RESEARCH 4 3. MODEL 5 3.1. RELATIONSHIP QUALITY CONSTRUCTS
5 3.2. RELATIONSHIP DETERMINANTS 6 3.2.1. INTERACTION DETERMINANTS 7
3.2.2. STRUCTURAL DETERMINANTS 7 3.2.3. CONTRACTUAL DETERMINANTS 8
3.2.4. CONTEXTUAL DETERMINANTS 8 4. MATCHING RELATIONSHIP QUALITY AND
ITS DETERMINANTS 9 5. FURTHER RESEARCH 13 6. CONCLUSION 14 TABLE OF
CONTENTS 1. INTRODUCTION 1 2. RESEARCH MODEL 2 2.1. RELATIONSHIP QUALITY
2 2.2. RELATIONSHIP QUALITY DETERMINANTS 7 2.3. INTERACTION STRUCTURE 8
2.4. INTERACTION INTENSITY. 9 2.5. SERVICE QUALITY 9 2.6. CONTRACTUAL
GOVERNANCE 10 2.7. CONTEXTUAL FACTORS 11 3. CASE STUDY METHODOLOGY AND
SETTING 12 3.1. CASE STUDY METHODOLOGY 12 3.2. CASE STUDY SETTING 12
3.3. CASE STUDY RESULTS 13 4. CONCLUSION AND FURTHER RESEARCH 21 5.
REFERENCES 23 7. APPENDIX: INTERVIEW GUIDELINE 31 TABLE OF CONTENTS 1.
INTRODUCTION 1 2. THEORETICAL FOUNDATION AND RESEARCH MODEL 3 2.1.
KNOWLEDGE TRANSFER 5 3. APPROACH 9 3.1. CASE STUDY ENVIRONMENT 9 3.2.
CASE STUDY SAMPLE 9 3.3. APPLIED METHODOLOGY 11 4. RESULTS 12 4.1.
TRANSFER OF EXPLICIT KNOWLEDGE 13 4.2. TRANSFER OF TACIT KNOWLEDGE 18
4.3. DEVELOPING A CHAIN OF EVIDENCE OF KNOWLEDGE TRANSFER PROCESSES ON
SHARED KNOWLEDGE AND ON PERFORMANCE 20 5. CONCLUSION 24 6. REFERENCES 28
|
any_adam_object | 1 |
author | Blumenberg, Stefan |
author_facet | Blumenberg, Stefan |
author_role | aut |
author_sort | Blumenberg, Stefan |
author_variant | s b sb |
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dewey-ones | 658 - General management |
dewey-raw | 658.4058 |
dewey-search | 658.4058 |
dewey-sort | 3658.4058 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Thesis Book |
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spelling | Blumenberg, Stefan Verfasser aut A relational view on IT outsourcing identifying dimensions and determinants of relationship quality Stefan Blumenberg Stuttgart Ibidem-Verl. 2009 172 S. in getr. Zählung graph. Darst. 22 cm txt rdacontent n rdamedia nc rdacarrier Zugl.: Frankfurt (Main), Univ., Diss., 2008 Outsourcing (DE-588)4127582-2 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf IT-Abteilung (DE-588)4011159-3 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Unternehmen (DE-588)4061963-1 s IT-Abteilung (DE-588)4011159-3 s Outsourcing (DE-588)4127582-2 s Beziehungsmanagement (DE-588)4326109-7 s DE-604 DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017728914&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Blumenberg, Stefan A relational view on IT outsourcing identifying dimensions and determinants of relationship quality Outsourcing (DE-588)4127582-2 gnd Unternehmen (DE-588)4061963-1 gnd Beziehungsmanagement (DE-588)4326109-7 gnd IT-Abteilung (DE-588)4011159-3 gnd |
subject_GND | (DE-588)4127582-2 (DE-588)4061963-1 (DE-588)4326109-7 (DE-588)4011159-3 (DE-588)4113937-9 |
title | A relational view on IT outsourcing identifying dimensions and determinants of relationship quality |
title_auth | A relational view on IT outsourcing identifying dimensions and determinants of relationship quality |
title_exact_search | A relational view on IT outsourcing identifying dimensions and determinants of relationship quality |
title_full | A relational view on IT outsourcing identifying dimensions and determinants of relationship quality Stefan Blumenberg |
title_fullStr | A relational view on IT outsourcing identifying dimensions and determinants of relationship quality Stefan Blumenberg |
title_full_unstemmed | A relational view on IT outsourcing identifying dimensions and determinants of relationship quality Stefan Blumenberg |
title_short | A relational view on IT outsourcing |
title_sort | a relational view on it outsourcing identifying dimensions and determinants of relationship quality |
title_sub | identifying dimensions and determinants of relationship quality |
topic | Outsourcing (DE-588)4127582-2 gnd Unternehmen (DE-588)4061963-1 gnd Beziehungsmanagement (DE-588)4326109-7 gnd IT-Abteilung (DE-588)4011159-3 gnd |
topic_facet | Outsourcing Unternehmen Beziehungsmanagement IT-Abteilung Hochschulschrift |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017728914&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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