Strategic intellectual capital management in multinational organizations: sustainability and successful implications
"This book highlights areas of concern in management of intellectual capital and demonstrates opportunities for the successful use of these tactics"--Provided by publisher.
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Format: | Buch |
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Sprache: | English |
Veröffentlicht: |
Hershey, PA
Business Science Reference
2010
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Online-Zugang: | Inhaltsverzeichnis |
Zusammenfassung: | "This book highlights areas of concern in management of intellectual capital and demonstrates opportunities for the successful use of these tactics"--Provided by publisher. |
Beschreibung: | "This book highlights areas of concern in management of intellectual capital and demonstrates opportunities for the successful use of these tactics"--Provided by publisher. Includes bibliographical references and index |
Beschreibung: | XIX, 337 S. Ill., graph. Darst. |
ISBN: | 9781605666792 |
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650 | 4 | |a Interkulturelle Kommunikation | |
650 | 4 | |a Multinationales Unternehmen | |
650 | 4 | |a Intellectual capital | |
650 | 4 | |a Intellectual capital |x Management | |
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Datensatz im Suchindex
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adam_text | Titel: Strategic intellectual capital management in multinational organizations
Autor: O Sullivan, Kevin
Jahr: 2010
Table of Contents
Preface................................................................................................................................................xiii
Acknowledgment................................................................................................................................xix
Section 1
Leadership
Chapter 1
Facilitating the use of Intellectual Capital in a Matrix Multinational Organization...............................1
Alan M. Thompson, Production Services Network Ltd., Scotland
Chapter 2
An Epistemology of Intellectual Capital and its Transition to a Practical Application........................17
Jan Carrell, Northwestern College, Colorado Technical University, USA
Chapter 3
Multinational Intellect: The Synergistic Power of Cross Cultural Knowledge Networks....................44
Leslie Gadman, London South Bank University, UK
Robert Richardson, Mental Health Associates, USA
Chapter 4
Dynamic Capabilities in R D-Networks.............................................................................................58
Aria Juntunen, Helsinki School of Economics, Finland
Section 2
Strategy
Chapter 5
Intellectual Capital Measurement and Reporting: Issues and Challenges
for Multinational Organizations............................................................................................................75
Suresh Cnganesan, Swinburne University of Technology, Australia
Richard Petty, Macquarie University, Australia
Chapter 6
National Intellectual Capital Stocks and Organizational Cultures:
A Comparison of Lebanon and Iran......................................................................................................95
JamalA. Nazari, Mount Royal College/University of Calgary, Canada
Irene M. Herremans, University of Calgary, Canada
Armond Manassian, American University of Beirut, Lebanon
Robert G. Isaac, University of Calgary, Canada
Chapter 7
A Knowledge Management Framework to Manage Intellectual Capital
for Corporate Sustainability................................................................................................................119
Herbert Robinson, London South Bank University, UK
Chapter 8
An Overview of International Intellectual Capital (IC) Models and Applicable Guidelines.............136
Tomds M. Banegil Palacios, Universy of Extremadura, Spain
Ramon Sanguino Galvdn, University of Extremadura, Spain
Chapter 9
The Role of ICTs in the Management of Multinational Intellectual Capital......................................144
MirghaniS. Mohamed, New York Institute of Technology, Bahrain
MonaA. Mohamed, New York Institute of Technology, Bahrain
Chapter 10
The Link Between Learning Capability and Business Performance in MNEs:
The Role of Intellectual Capital..........................................................................................................160
Isabel M Prieto, Universidad de Valladolid, Spain
Elena Revilla, Instituto de Empresa, Spain
Section 3
Implementation
Chapter 11
Managing Corporate Responsibility to Foster Intangibles: A Convergence Model...........................178
Matteo Pedrini, Altis-Postgraduate School Business Society, Italy
Chapter 12
Intellectual Capital Management in Long-Lasting Family Firms: The DuPontCase........................207
Rosa Nelly Trevinyo-Rodriguez, EGADE Campus Monterrey, Mexico
Chapter 13
Knowledge Management and the Links to Human Capital Management:
Leadership, Management Capabilities and Sustainability..................................................................221
Marianne Gloet, Abu Dhabi Women s College, UAE
Chapter 14
Building and Maintaining Human Capital with Learning Management Systems..............................234
Tom Butler, University College Cork, Ireland
Audrey Grace, University College Cork, Ireland
Chapter 15
Multinational Companies and Their Link to the Intellectual Capital of Territories: A Proposal
of a Tool to Evaluate the Sustainable Development of the Region through its Intangible Assets......249
Agustin J. Sanchez Medina, University of Las Palmas de Gran Canaria, Spain
Chapter 16
International New Ventures, Organization Structure, and IC Management.......................................271
Irene M. Herremuns, University of Calgary, Canada
Robert G. Isaac, University of Calgary, Canada
Compilation of References ..............................................................................................................286
About the Contributors ...................................................................................................................328
Index...................................................................................................................................................334
Detailed Table of Contents
Preface................................................................................................................................................xl»
Acknowledgment................................................................................................................................X1X
Section 1
Leadership
Chapter 1
Facilitating the use of Intellectual Capital in a Matrix Multinational Organization.
Alan M. Thompson, Production Services Network Ltd., Scotland
This chapter looks at the issues surrounding how to encourage the generation and manage the use of
innovation within the organizational environment of being aflat, matrix-shaped, international services
contractor. The influence of organizational structure on communication and trust is examined in com-
parison to traditional hierarchical-shaped organizations. The importance of organizational strategy,
particularly in terms of how that strategy is communicated and how to manage when events disrupt that
strategy, are looked at in detail. Organizational culture can rest on some more heavily than on others;
how those responsible for sustaining and promoting a culture of innovation can be supported is the next
layer analysis. Finally the skill sets required of managers are considered along with issues of motiva-
tion, influence and handling indirect sources of innovation. Illustrations of the issues and some solutions
in action are taken from the company Production Services Network, (PSN) to build a bridge between
academic theory and practical application.
Chapter 2
An Epistemology of Intellectual Capital and its Transition to a Practical Application........................17
Jan Carrell, Northwestern College, Colorado Technical University, USA
Organization requirements for survival evolve reflective of the environment in which they exist. It has
been theorized the organizational tool for survival of the 21 st century is intellectual capital. As with new
concepts the transition from theory to practical implementation is not without challenges. Intellectual
capital struggles with transitioning into the world of business. This chapter includes a limited study of
organizations in the Midwestern United States whose executives espouse a valuation of their organiza-
tions intellectual capital but have not bridged the gap from the theoretical understanding of intellectual
capital to the practical documentation of their organizational intellectual capital in practice. This finding
illustrates an estrangement between the academic field of theory and the practical implementation in
the organizations.
Chapter 3
Multinational Intellect: The Synergistic Power of Cross Cultural Knowledge Networks....................44
Leslie Gadmcm, London South Bank University, UK
Robert Richardson, Mental Health Associates, USA
The world of international business is experiencing transformations of such magnitude that existing
business models have become either invalid of incomplete. A fundamental force behind these disruptions
has been the emergence of the digital networked economy (Ridderstrale and Nordstrom 2004, Flores and
Spinosa, 1998) with its supporting internet and communications technology. One significant manifesta-
tion of this economy is the emergence of business models designed to gain competitive advantage by
bonding with customers, suppliers and complementers (Wilde and Hax 2001). From the multinational
perspective outsourcing and off- shoring have been the most common examples of this approach, but
user lead innovation models (von Hippel 2005) based on Open Source methods are rapidly emerging
as the leading source of competitive advantage. Commitment has been argued to play an important role
in determining the success of these relationships (Abrahamsson and Livari, 2002) suggesting that en-
trepreneurs must be adept at building and maintaining commitment based value networks (Allee 2004,
Sveiby and Roland 2002, Savage 1996, Gadman 1996, Adams 2004). This paper considers the challenges
associated with commitment in multinational value networking and finds them to be most problematic
in the diffusion of innovation where increasing levels of commitment are required across national
boundaries and cultures. (Mauer, Rai and Sali 2004). Current research into core commitment structures
of virtual multinational communities is not been well established. By analyzing data from a range of
sources the paper concludes that the success of value networks depends on the desire of participants to
acquire history - making identities (Gauntlett 2002, Spinosa et al. 1997) by maintaining identity defining
commitments across the network. Implications for theory and research are discussed.
Chapter 4
Dynamic Capabilities in R D-Networks.............................................................................................58
Aria Juntunen, Helsinki School of Economics, Finland
This chapter addresses collaborative business networks at the level of industry/cluster networks, which
is important and relevant from the strategic management perspective in several industries. Collaborative
networks are seen to offer firms collective benefits beyond those of a single firm or market transaction.
The author of this chapter aims to contribute to the development of theories of knowledge management,
organizational learning and a resource-based view of the firm. The initial argument is that the character-
istics of the task that organizations try to accomplish through forming a specific collaborative network
influence the organization s intellectual capital, the capabilities developed and required. This chapter is
based on a longitudinal case study in the ICT-sector.
Section 2
Strategy
Chapter 5
Intellectual Capital Measurement and Reporting: Issues and Challenges
for Multinational Organizations............................................................................................................75
Suresh Cuganesan, Swinburne University of Technology, Australia
Richard Petty, Macquarie University, Australia
Multinational organizations operate across a variety of complex competitive environments. Achieving
the right balance of global alignment and local flexibility is central to competitive success for these or-
ganizations. Viewed from an intellectual capital perspective, multinational organizations need to: design
and execute appropriate structures and systems (structural capital); engage and align its international
workforce (human capital); and, generate favourable relationships across the multitude of stakeholders it
interacts with globally (relational capital). But in pursuing these goals, a number of issues and challenges
are faced: How to make sense of intellectual capital investment decisions? How are they to communi-
cate intellectual capital priorities throughout the multinational business? And, with what tools are they
to measure and monitor investments and initiatives such that refinements and corrective action can be
made? In dealing with these issues, intellectual capital measurement and reporting practices can help.
This chapter presents the conceptual framework underpinning intellectual capital, discusses limitations
with traditional financial reporting models, outlines the benefits of intellectual measurement, and reports
and presents research on the perspective of finance professionals evaluating global companies.
Chapter 6
National Intellectual Capital Stocks and Organizational Cultures:
A Comparison of Lebanon and Iran......................................................................................................95
JamalA. Nazari, Mount Royal College/University of Calgary, Canada
Irene M. Herremans, University of Calgary, Canada
Armond Manassian, American University of Beirut, Lebanon
Robert G. Isaac, University of Calgary, Canada
Using a set of macro-level socio-economic indicators, we first explore whether two Middle Eastern
countries (Lebanon and Iran) provide the foundation for organizations to develop their intellectual capital
(IC). Then, we investigate the role of micro-level organizational characteristics that might support or
hinder the development of IC management processes within organizations. The insight gained through
our comparison will shed light on some important organizational attributes that foster the management
of IC for wealth creation. The analysis has important implications for multinational corporations (MNCs)
that have operations in the Middle East, are contemplating business involvement in the Middle East, or
that have employees with Middle Eastern origin.
Chapter 7
A Knowledge Management Framework to Manage Intellectual Capital
for Corporate Sustainability................................................................................................................119
Herbert Robinson, London South Bank University, UK
The significant development in knowledge management (KM) literature in recent years is a reflection
of the growing interest to academics and practitioners/consultants involved in organizational change
and business transformation. Knowledge is a major source of competitive advantage and knowledge
assets/intellectual capital has to be managed effectively. The importance of implementing a knowledge
management strategy to understand the relationship between physical and intellectual capital, to increase
the market value of organizations and achieve corporate sustainability is examined. Using case studies
of construction organizations and applying the STEPS knowledge management framework, it was found
that there is a greater need for multinational organizations to implement KM. This is because they have
knowledge that is diverse and geographically dispersed across a network of organizations. It is concluded
that knowledge management has a catalytic role in developing intellectual capital to achieve corporate
sustainability. The STEPS framework will enable multinational organizations to identify the reform,
resource implications and the results of KM activities.
Chapter 8
An Overview of International Intellectual Capital (IC) Models and Applicable Guidelines.............136
Tomas M. Banegil Pulacios, Universy of Extremadura, Spain
Ramon Sanguino Galvdn, University of Extremadura, Spain
In line with the increasing importance of the intangible economy within the last few years, a higher number
of models have been published. In this sense, our main original contribution when measuring Intellectual
Capital is related to comparing and assessing the different existent Guidelines, unlike previous published
papers. The purpose of this paper is to present and compare some of the most recent and significant
contributions from researchers to the field of the measurement and management of intangibles.
Chapter 9
The Role of ICTs in the Management of Multinational Intellectual Capital......................................144
MirghaniS. Mohamed, New York Institute of Technology, Bahrain
MonaA. Mohamed, New York Institute of Technology, Bahrain
This chapter aims to investigate the strategic importance of Information and Communication Technolo-
gies (ICTs) in the management of Intellectual Capital (IC) within a Multinational Company (MNC)
ecosystem. It provides a systematic multidisciplinary framework that defines the role of technology in
leveraging IC across borders and between headquarters and subsidiaries. The chapter addresses the tran-
substantiation of MNC into boundaryless Global Knowledge-Based Organization (GKB-MNC) which
ultimately propagates into Learning MNC (LMNC). The latter is a suggested MNC category that sustains
competitive advantage through systemic adoption of Knowledge Iterative Supply Network (KISN)
model proposed by the authors. The chapter suggests new multinational ICT/IC governance strategy that
handles the emerging complexities associated with modern intangible resource synthesis. In effect, these
complexities originate from the introduction of functionalities such as just-in-time knowledge supply,
dictation of tacit knowledge, and leveraging of the core competencies for the creation and maintenance
of geographically distributed value proposition.
Chapter 10
The Link Between Learning Capability and Business Performance in MNEs:
The Role of Intellectual Capital..........................................................................................................I60
Isabel M Prieto, Universidad de Valladolid, Spain
Elena Revilla, Institute de Empresa, Spain
It is widely recognized that the development of learning capability is key to achieve a durable competitive
advantage. This is especially true in the context of MNEs. When MNEs operate in disparate host countries,
they enhance their knowledge bases, capabilities, and competitiveness through learning processes. The
analysis of the relevance of learning capability to improve business performance and, thus, the organi-
zational competence has been an important issue developed in literature. This chapter explains the link
between learning capability and the improvement of business performance by comparing how the main
dimensions of learning capability -knowledge resources and learning processes- impacts on performance,
in terms of both non-financial and financial performance. It is argued that those MNEs with the highest
levels in both their knowledge resources and learning processes obtain a superior performance.
Section 3
Implementation
Chapter 11
Managing Corporate Responsibility to Foster Intangibles: A Convergence Model...........................178
Matteo Pedrini, Altis-Postgraduate School Business Society, Italy
This chapter presents a model for the integrated management of Corporate Responsibility (CR) initia-
tives and intangible resources. The model defines an approach for structuring a company s social efforts
(stakeholder management) in such a way as to increase competitiveness through the development of the
intangible resources. After having presented an analysis of the studies conducted on the benefits of CR
initiatives on the development of intangible resources, the text proposes a protocol for evaluating each
CR initiative according to the model.
Chapter 12
Intellectual Capital Management in Long-Lasting Family Firms: The DuPont Case........................207
Rosa Nelly Trevinyo-Rodriguez, EGADE Campus Monterrey, Mexico
How to acknowledge, manage and measure intangible strategic resources embedded in organizational
settings—such as intellectual capital—has been a widely discussed topic during the last two decades.
However, when referring to unique organizational forms such as family-owned or controlled firms,
the topic is understudied. Considering that approximately one third of S P 500 are family-controlled
firms—i.e. DuPont—, which have survived beyond a lifetime, we ask ourselves how these long-lasting
family businesses managed to balance the strategic and parallel creation, development and use of their
intellectual capital both at the family and business levels in order to support growth and regeneration.
We introduce the ICFB-Family Wealth matrix in order to describe our findings.
Chapter 13
Knowledge Management and the Links to Human Capital Management:
Leadership, Management Capabilities and Sustainability..................................................................221
Marianne Gloet, Abu Dhabi Women s College, UAE
This chapter explores various linkages between knowledge management (KM) and human capital man-
agement (HCM) in the context of developing leadership and management capabilities to support sustain-
ability. Based on the prevailing literature, a framework linking human resource management (HRM),
KM and HCM is applied to the development of leadership and management capabilities to support
sustainability. The framework identifies ways to promote sustainability through creating effective links
between KM and HCM by which organizations can develop their leadership and management capabili-
ties to support sustainability across business, environmental and social justice contexts. This approach
provides managers with a framework for addressing sustainability issues and for developing individual
and organizational capabilities to support sustainability through KM and HCM practices.
Chapter 14
Building and Maintaining Human Capital with Learning Management Systems..............................234
Tom Butler, University College Cork, Ireland
Audrey Grace, University College Cork, Ireland
In this chapter we examine how building, integrating and maintaining human capital with Learning
Management Systems acts as an enabler for the management if intellectual capital within multinational
organizations. We draw upon learning theory and training practices to demonstrate that human capital
is best viewed through a competence lens; that is, accounting for human capital should focus on matters
of individual and organizational competence, and that the development of human capital is, in essence,
an exercise in competence development, which involves training and learning. This, then, is this chap-
ter s point of departure in understanding how IT-based systems can enable training and foster learning,
thereby building an organization s human capital.
Chapter 15
Multinational Companies and Their Link to the Intellectual Capital of Territories: A Proposal
of a Tool to Evaluate the Sustainable Development of the Region through its Intangible Assets......249
Agustin J. Sanchez Medina, University of Las Palmas de Gran Canaria, Spain
Nowadays it seems to be widely accepted that a multinational company has many different environmen-
tal, economic or social impacts on a territory. Moreover, every region has the right to aim to achieve
sustainable development. For those reasons, this work proposes a tool based on the territory s intangible
assets. This tool allows the management of the sustainable development of a region where a multinational
company has located, paying special attention to the way that this type of company can influence the
development of the region.
Chapter 16
International New Ventures, Organization Structure, and IC Management.......................................271
Irene M. Herremans, University of Calgary, Canada
Robert G. Isaac, University of Calgary, Canada
Flare Solutions Limited is an entrepreneurial international new venture (INV). Of particular interest is
the manner in which the firm developed a strategy by combining a special set of resources to provide
knowledge products to markets in various countries. The firm realized early on that its knowledge, sys-
tems, and relationships were to be the keys to its success. With this in mind, the founding partners took
steps to ensure that the firm s structure and controls were conducive to management of its intellectual
capital (IC). The chapter discusses the formation of the INV and the management of its IC in special
ways to sustain its entrepreneurial activity. In part, this involved creating management processes con-
sistent with its objective of creativity and innovation for the broad purpose of knowledge development.
Consequently, the firm has been able to mobilize its IC to sustain its competitive edge in providing
knowledge services.
Compilation of References ..............................................................................................................286
About the Contributors...................................................................................................................328
Index...................................................................................................................................................334
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genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content |
genre_facet | Aufsatzsammlung |
id | DE-604.BV035664466 |
illustrated | Illustrated |
indexdate | 2024-07-09T21:42:47Z |
institution | BVB |
isbn | 9781605666792 |
language | English |
lccn | 2009018418 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-017718840 |
oclc_num | 320185068 |
open_access_boolean | |
owner | DE-12 DE-945 |
owner_facet | DE-12 DE-945 |
physical | XIX, 337 S. Ill., graph. Darst. |
publishDate | 2010 |
publishDateSearch | 2010 |
publishDateSort | 2010 |
publisher | Business Science Reference |
record_format | marc |
spelling | Strategic intellectual capital management in multinational organizations sustainability and successful implications Kevin J. O'Sullivan Hershey, PA Business Science Reference 2010 XIX, 337 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier "This book highlights areas of concern in management of intellectual capital and demonstrates opportunities for the successful use of these tactics"--Provided by publisher. Includes bibliographical references and index Interkulturelle Kommunikation Multinationales Unternehmen Intellectual capital Intellectual capital Management International business enterprises Intercultural communication Corporate culture Management (DE-588)4037278-9 gnd rswk-swf Humankapital (DE-588)4160783-1 gnd rswk-swf Multinationales Unternehmen (DE-588)4075092-9 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Humankapital (DE-588)4160783-1 s Management (DE-588)4037278-9 s Multinationales Unternehmen (DE-588)4075092-9 s DE-604 O'Sullivan, Kevin Sonstige oth Erscheint auch als Online-Ausgabe 978-1-60566-680-8 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017718840&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Strategic intellectual capital management in multinational organizations sustainability and successful implications Interkulturelle Kommunikation Multinationales Unternehmen Intellectual capital Intellectual capital Management International business enterprises Intercultural communication Corporate culture Management (DE-588)4037278-9 gnd Humankapital (DE-588)4160783-1 gnd Multinationales Unternehmen (DE-588)4075092-9 gnd |
subject_GND | (DE-588)4037278-9 (DE-588)4160783-1 (DE-588)4075092-9 (DE-588)4143413-4 |
title | Strategic intellectual capital management in multinational organizations sustainability and successful implications |
title_auth | Strategic intellectual capital management in multinational organizations sustainability and successful implications |
title_exact_search | Strategic intellectual capital management in multinational organizations sustainability and successful implications |
title_full | Strategic intellectual capital management in multinational organizations sustainability and successful implications Kevin J. O'Sullivan |
title_fullStr | Strategic intellectual capital management in multinational organizations sustainability and successful implications Kevin J. O'Sullivan |
title_full_unstemmed | Strategic intellectual capital management in multinational organizations sustainability and successful implications Kevin J. O'Sullivan |
title_short | Strategic intellectual capital management in multinational organizations |
title_sort | strategic intellectual capital management in multinational organizations sustainability and successful implications |
title_sub | sustainability and successful implications |
topic | Interkulturelle Kommunikation Multinationales Unternehmen Intellectual capital Intellectual capital Management International business enterprises Intercultural communication Corporate culture Management (DE-588)4037278-9 gnd Humankapital (DE-588)4160783-1 gnd Multinationales Unternehmen (DE-588)4075092-9 gnd |
topic_facet | Interkulturelle Kommunikation Multinationales Unternehmen Intellectual capital Intellectual capital Management International business enterprises Intercultural communication Corporate culture Management Humankapital Aufsatzsammlung |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017718840&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT osullivankevin strategicintellectualcapitalmanagementinmultinationalorganizationssustainabilityandsuccessfulimplications |