Surviving the future: academic libraries, quality, and assessment
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Oxford [u.a.]
Chandos Publ.
2009
|
| Ausgabe: | 1. publ. |
| Schriftenreihe: | Chandos information professional series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | mit Literaturangaben |
| Beschreibung: | XVI, 201 S. Ill. |
| ISBN: | 9781843344773 |
Internformat
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| 245 | 1 | 0 | |a Surviving the future |b academic libraries, quality, and assessment |c Gail Munde and Kenneth Marks |
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| 300 | |a XVI, 201 S. |b Ill. | ||
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| 650 | 7 | |a Bibliothèques universitaires - Évaluation |2 ram | |
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| 650 | 4 | |a Academic libraries |x Evaluation | |
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Datensatz im Suchindex
| _version_ | 1816322686074224640 |
|---|---|
| adam_text |
Contents
List of figures and tables
ix
List of abbreviations
xi
About the authors
xiii
Preface
XV
1
Quality, assessment and evaluation
1
Defining quality
1
Measurement
6
Assessment
s
The challenges of self-assessment
9
Notes
12
Bibliography
12
2
Creating a culture of assessment
19
Introduction
19
Evaluating your library's culture
22
Notes
28
Bibliography
29
3
Frameworks for quality improvement
31
Malcolm Baldrige National Quality Award
32
Academic Quality Improvement Project (AQIP)
37
European Foundation for Quality Management (EFQM)
39
Australian Business Excellence Framework (ABEF)
45
Notes
49
Bibliography
50
Surviving the Future
Strategic planning, the Balanced Scorecard and benchmarking
55
Strategic planning
55
Measurement systems and the Balanced Scorecard
59
Benchmarking
67
Notes
73
Bibliography
74
Performance indicators
81
Introduction
81
Establishing library performance indicators
83
Impacts and outcomes
96
Notes
103
Bibliography
104
The library's role in successful faculty research and teaching 111
A framework for faculty success 111
Faculty and the current academic environment
112
Critical factors in faculty research success
113
Critical factors in faculty teaching success
117
Desirable faculty outcomes of library engagement
121
Notes
122
Bibliography
123
The library's role in successful postgraduate and professional
education
127
A framework for postgraduate and professional student success
127
Postgraduate students and the current academic environment
130
Information literacy as the critical factor in postgraduate
student success
132
Desirable outcomes of library engagement
137
Notes
138
Bibliography
138
Contents
б
The library's role in the success of undergraduate students
141
A framework for undergraduate student success
141
Undergraduate students and the current academic environment
142
Critical factors in undergraduate student success
146
Desirable outcomes of library engagement
166
Notes
167
Bibliography
169
9
User satisfaction as a quality indicator
173
Approaches to satisfaction research
174
User-centered research
176
Analyzing qualitative data from user-centered research
182
Bibliography
183
10
Using group norms and peer comparisons as contexts for quality
185
Why compare your library to other libraries?
186
Peer and cohort comparisons
187
Accreditation and quality audits
188
Communicating the results
189
Notes
189
Bibliography
190
11
Toward surviving the future
191
Index
197 |
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| spelling | Munde, Gail Verfasser (DE-588)138904324 aut Surviving the future academic libraries, quality, and assessment Gail Munde and Kenneth Marks 1. publ. Oxford [u.a.] Chandos Publ. 2009 XVI, 201 S. Ill. txt rdacontent n rdamedia nc rdacarrier Chandos information professional series mit Literaturangaben Bibliothèques universitaires - Finalités ram Bibliothèques universitaires - Évaluation ram Academic libraries Aims and objectives Academic libraries Evaluation Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Hochschulbibliothek (DE-588)4160196-8 gnd rswk-swf Hochschulbibliothek (DE-588)4160196-8 s Qualitätsmanagement (DE-588)4219057-5 s DE-604 Marks, Kenneth Verfasser aut Digitalisierung BSBMuenchen application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017695222&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Munde, Gail Marks, Kenneth Surviving the future academic libraries, quality, and assessment Bibliothèques universitaires - Finalités ram Bibliothèques universitaires - Évaluation ram Academic libraries Aims and objectives Academic libraries Evaluation Qualitätsmanagement (DE-588)4219057-5 gnd Hochschulbibliothek (DE-588)4160196-8 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4160196-8 |
| title | Surviving the future academic libraries, quality, and assessment |
| title_auth | Surviving the future academic libraries, quality, and assessment |
| title_exact_search | Surviving the future academic libraries, quality, and assessment |
| title_full | Surviving the future academic libraries, quality, and assessment Gail Munde and Kenneth Marks |
| title_fullStr | Surviving the future academic libraries, quality, and assessment Gail Munde and Kenneth Marks |
| title_full_unstemmed | Surviving the future academic libraries, quality, and assessment Gail Munde and Kenneth Marks |
| title_short | Surviving the future |
| title_sort | surviving the future academic libraries quality and assessment |
| title_sub | academic libraries, quality, and assessment |
| topic | Bibliothèques universitaires - Finalités ram Bibliothèques universitaires - Évaluation ram Academic libraries Aims and objectives Academic libraries Evaluation Qualitätsmanagement (DE-588)4219057-5 gnd Hochschulbibliothek (DE-588)4160196-8 gnd |
| topic_facet | Bibliothèques universitaires - Finalités Bibliothèques universitaires - Évaluation Academic libraries Aims and objectives Academic libraries Evaluation Qualitätsmanagement Hochschulbibliothek |
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