The global business handbook: the eight dimensions of international management
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Farnham [u.a.]
Gower
2009
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Incl. bibliogr. references and index |
| Beschreibung: | XXXII, 577 S. graph. Darst. |
| ISBN: | 9780566087479 0566087472 |
Internformat
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| 245 | 1 | 0 | |a The global business handbook |b the eight dimensions of international management |c ed. by David J. Newlands ... |
| 264 | 1 | |a Farnham [u.a.] |b Gower |c 2009 | |
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| 500 | |a Incl. bibliogr. references and index | ||
| 650 | 4 | |a Multinationales Unternehmen | |
| 650 | 4 | |a International business enterprises |x Management | |
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
List of Figures / v
List of Tables xi
Contributors xiii
Acknowledgements v.v;
The Eight Dimensions of International Business xxiii
David J. New lands and Mark I Hooper
DIMENSION 1: INTERNATIONAL PERSPECTIVES
1 International Business - Operating Abroad 3
David Trigg and Marie C. Trigg
2 International Strategy Management 17
Mark J. Hooper
3 International Business Ethics 29
David Kimber and Fran Siemensma
DIMENSION 2: RELATIONSHIP MANAGEMENT
4 Inter-Firm Collaboration and Partnering: A Key Competence to Satisfy
Demand 43
Maria Veludo
5 International Negotiation 69
Brooks C. Holtom
DIMENSION 3: SUPPLY CHAIN MANAGEMENT
6 Social and Environmental Management 89
Mark J. Hooper with Alkiviadis Tromaras
7 Managing Mergers and Acquisitions 123
Zoltan Antal-Mokos
8 Supply Chain Management 133
Douglas MacBeth
9 International Purchasing Management 147
David J. Newlands
vi The Global Business Handbook
10 Reverse Logistics 159
Isabel Fernandez
DIMENSION 4: REGIONAL AND COUNTRY SPECIFIC DIFFERENCES
11 Human Resource Management s Relationship to Company Performance 175
Nada Zupan
12 International Human Resource Management 191
Hedley Malloch
13 Employment Relations in a Global Networked Economy 211
Sandra Jones
14 Human Resources Management Practices within Japanese Companies 227
Peter Firkola
DIMENSION 5: MARKETING AND SALES
15 Doing Business in Western Europe 243
Simon A. Mereado
16 Doing Business in NAFTA 265
Coral R. Snodgrass
17 Direct Marketing - A Global Perspective 277
Tim Lyons
18 Retail Merchandising and Sales Promotions 289
Mayo de Juan Vigaray and Beyza Gultekin
19 Services Marketing: An Overview and Relational Approach of the B2B Setting 307
Ruben Chumpitaz and Nicholas G. Paparoidamis
DIMENSION 6: COST MANAGEMENT
20 Strategic Cost Management 325
Roby B. Sawyers
21 Strategic Management of Not-for-Profit Organizations 337
Steve Mo Hoy
DIMENSION 7: INNOVATION AND QUALITY
22 The Quality Management Situation - An Introduction 353
Kevin Laframboise
Contents vii
23 Technology and Innovation Management 369
David J. Newlands
24 Managing Knowledge Strategically 397
Sandra Jones
25 Tacit Knowledge and Implicit Learning 411
Keith Dawes
DIMENSION 8: BUSINESS TRANSFORMATION
26 Service Operations Management 431
Erkan Bayraktar
27 International Transportation, Shipping and Logistics 451
Phil Scott
28 Supplier Development 471
David J. Newlands
29 International Entrepreneurship: Developing Cross-cultural Entrepreneurial
Competence 519
Olga Muzychenko
30 Change Management - Realizing the Transformation 535
David J. Newlands
31 International Business Training using a Supply Chain Game 557
David J. Newlands
Index 569
List of Figures
0.1 The eight dimensions of international management xxiv
1.1 Typical evolution of multinational corporation 11
2.1 The relationship of change forces to organizational actions 21
2.2 Environmental forces and strategic reaction 23
2.3 Strategic commitment options available to companies 24
2.4 The evolution of RTAs 1948-2006 27
3.1 A decision-making diagram 36
3.2 A stakeholder map 38
3.3 A sustainability diagram 39
4.1 A conceptual framework to analyse inter-firm collaboration in industrial
markets 57
4.2 Contextual factors framework 60
5.1 Dual concerns model 73
5.2 Used textbook negotiation (a) 77
5.3 Used textbook negotiation (b) 77
5.4 Used textbook negotiation (c) 78
6.1 The increase in CO2 emissions from 1751 to 2003 93
6.2 Air pollution in Hong Kong observed in February 2008 98
6.3 Aeroplane condensation trails across the English Channel 99
6.4 The cycle of acidic compounds and acid rain types 101
8.1 Organizational tasks 136
8.2 Logistics hub and spoke 137
8.3 International Trade INCO terms 139
8.4 Modified Kraljic portfolio 144
10.1 Total costs of e-returns, 1999-2003 166
10.2 Value recovery activities 167
11.1 Model of high performance 177
11.2 Types of employment relationships 178
11.3 Main HRM issues in gaining competitive advantage through people 179
11.4 HRM approaches matrix 182
11.5 HR strategy formulation 185
13.1 Industrial relations model 212
13.2 Human resource model 213
13.3 Mutual gains/partnership model 214
13.4 Network framework 215
17.1 The impact of the global environment on direct marketing - company 280
20.1 The value chain 328
20.2 The cost and process dimensions of activity-based costing 331
20.3 The balanced scorecard approach to performance measurement 333
20.4 Contemporary view of the costs of quality 335
21.1 Competitive forces in industry 340
22.1 Supply chain process 359
x The Global Business Handbook
22.2 Process management 360
22.3 Cause and effect diagram 363
22.4 Pareto chart 364
22.5 Scatter diagram 364
23.1 Key performance metric improvement over time - satisfaction, success and
failure adapted 374
23.2 Greenfield s sequential curvilinear performance improvement model 375
23.3 Copying designs 377
23.4 Design leadership 378
23.5 Traditional product development 381
23.6 Concurrent engineering 382
23.7 Theoretical product life cycle 387
23.8 Model T product life cycle 387
24.1 Community of practice process 405
26.1 Relationship between services employment and national income 433
27.1 A schematic of a simplified supply chain as a total system 455
27.2 The use of satellite communications to support information linkages required
between manufacturers and distributors 459
27.3 Costs and benefits model 465
28.1 The need for change 480
28.2 Ford Motor Company s expenditure on minority suppliers (1991-2004) 487
28.3 A 2x2 matrix of high and low awareness and competence. 498
28.4 Overlay of hypothetical facilitating and facilitator preparation profiles on the
managerial grid 506
28.5 A depiction of Barrington s proposed hierarchy 507
29.1 Interrelationship between culture, entrepreneurial competencies and
entrepreneurial tasks and the role of cross-cultural entrepreneurial competence 527
29.2 Cross-cultural entrepreneurial competence 528
30.1 Awareness and capability matrix 547
31.1 A representation of a supply chain 559
31.2 Stages of developing integrated supply chain 563
31.3 Management planning using MRP to push materials through a supply chain 565
List of Tables
2.1 The economic power of MNCs 18
2.2 Example SWOT analysis for Apple Computers and Canon 20
2.3 A comparison of cultural values 26
3.1 Petrick and Quinn s business ethics orientation model 30
4.1 A framework for understanding partnering 49
6.1 Data from ICEER from 2005 in UK 111
10.1 Scope and treatment rates: Art. 7 of the WEEE Directive 163
13.1 Questions with yes and no frames 219
15.1 National population and gross domestic product (GDP) in the WE20, 2006 250
15.2 Gross domestic product per capita in the WE20 ($PPP), 2005 251
15.3 GDP growth rates (year-on-year) in the WE20, 1996-2006 252
15.4 Applied VAT rates (%) in the WE20, as at 1 January 2006 253
15.5 Corporation tax rates (%) in the WE20, as at 1 January 2006 254
18.1 International Mother s and Father s Day dates used by retailers to remind
consumers that time passes 290
26.1 Facility location issues based on service types 437
29.1 Task specific elements of cross-cultural entrepreneurial competence and
corresponding competence clusters 529
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| title | The global business handbook the eight dimensions of international management |
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