Supply chain logistics management:
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston, Mass [u.a.]
McGraw-Hill
2010
|
| Edition: | 3. ed., internat. ed. |
| Series: | The McGraw-Hill - Irwin series in operations and decision sciences
McGraw-Hill Higher Education |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Previous ed.: Boston, Mass.: McGraw-Hill/Irwin, 2007. - Includes index |
| Physical Description: | XIV, 498 S. Ill., graph. Darst., Kt. |
| ISBN: | 9780071276177 0071276173 |
Staff View
MARC
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| 245 | 1 | 0 | |a Supply chain logistics management |c Donald J. Bowersox, David J. Closs, M. Bixby Cooper |
| 250 | |a 3. ed., internat. ed. | ||
| 264 | 1 | |a Boston, Mass [u.a.] |b McGraw-Hill |c 2010 | |
| 300 | |a XIV, 498 S. |b Ill., graph. Darst., Kt. | ||
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| adam_text | Contents
About the Authors
vi
Preface
vii
PART ONE
SUPPLY CHAIN LOGISTICS
MANAGEMENT
1
Chapter
1
list-Century Supply Chains
2
The Supply Chain Revolution
4
Why Integration Creates Value
5
Generalized Supply Chain Model
6
Integrative
Management and Supply Chain
Processes
7
Collaboration
9
Enterprise Extension
9
In
t
egra
ted Service Pro viders I
0
Responsiveness
11
Anticipatory Business Mode!
12
Responsive Business Model
12
Postponement
14
Barriers to Implementing Responsive Systems
16
Financial Sophistication
16
Cash-to-Cash Conversion
16
Dwell Time Minimization
17
Cash Spin
18
Globalization
18
Summary
19
Challenge Questions
20
Chapter
2
Logistics
21
The Logistics of Business Is Big and Important
The Logistical Value Proposition
23
Service Benefits
24
Cost Minimization
25
Logistics Value Generation
26
The Work of Logistics
26
Order Processing
26
Inventori
27
22
Transportation
28
Warehousing, Materials Handling, and Packaging
29
Facility Network Design
30
Logistical Operations
31
Inventory Flow
31
Information Flow
33
Logistical Integration Objectives
34
Responsiveness
34
Variance Reduction
34
Inventory Reduction
34
Shipment Consolidation
35
Quality
35
Life Cycle Support
35
Logistical Operating Arrangements
36
Echelon
36
Direct
36
Combined
37
Flexible Structure
38
Supply Chain Synchronization
40
Performance Cycle Structure
41
Performance Cycle Uncertainty
43
Summary
45
Challenge Questions
46
Chapter
3
Customer Accommodation
47
Customer-Focused Marketing
48
Tranzacţional
versus Relationship Marketing
49
Supply Chain Service Outputs
50
Customer Service
52
Availability
53
Operational Performance
54
Service Reliability
55
The Perfect Order
56
Basic Service Platforms
57
Customer Satisfaction
58
Customer Expectations
58
A Model of Customer Satisfaction
59
Increasing Customer Expectations
62
Limitations of Customer Satisfaction
62
Customer Success
63
Achieving Customer Success
64
Value-Added Services
65
Contents xi
Developing Customer Accommodation
Strategy
66
Framework for Strategic Choice
66
Customer Relationship Management
68
Summary
68
Challenge Questions
69
Chapter
4
Procurement and Manufacturing
The Quality Imperative
72
Dimensions of Product Quality
72
Total Quality Management
73
Quality Standards
74
Procurement
74
Procurement Perspectives
75
Procurement Strategies
78
Purchase Requirement Segmentation
81
E-Commerce and Procurement
81
Manufacturing
82
Manufacturing Perspectives
82
Manufacturing Strategies
86
Total Cost of Manufacturing
88
Lean and Six Sigma
90
Lean Systems
90
Six Sigma
90
Logistical Interfaces
91
Just-in-Time
91
Requirements Planning
92
Design for Logistics
92
Performance-Based Logistics
92
Summary
93
Challenge Questions
94
71
Chapter
5
Information Technology
95
Information System Functionality
96
Supply Chain Information System Modules
98
ERP Data Warehouse
100
Enterprise Integration and Administration
101
Enterprise Operations
102
Enterprise Planning and Monitoring
103
Communication Technology
103
Enterprise Operations
104
Customer Accommodation
104
Logistics
106
Man ufacturing
109
Purchasing
110
Inventory Deployment
110
Enterprise Planning and Monitoring
117
Sales and Operations Planning
117
Supply Chain Visibility and Event Management
118
Supply Chain Compliance
119
Communication Technology
119
Bar Code and Scanning
120
Global Data Synchronization
121
Internet
125
Extensible Markup Language
127
Satellite
128
Image Processing
128
Software as a Service
129
Summary
130
Challenge Questions
131
Chapter
6
Integrated Operations Planning
132
Supply Chain Planning
133
Supply Chain Visibility
133
Simultaneous Resource Consideration
133
Resource Utilization
134
Supply Chain Planning Applications
134
Demand Planning
134
Production Planning
135
Logistics Planning
135
Sales and Operations Planning (S&OP)
136
Making S&OP Work
138
Senior Leadership Involvement
138
Collaborative Planning, Forecasting, and
Replenishment
138
Forecasting
141
Forecasting Requirements
141
Forecasting Components
142
Forecasting Process
144
Forecasting Techniques
147
Forecasting Accuracy
150
Summary
151
Challenge Questions
152
PART TWO
SUPPLY CHAIN LOGISTICS
OPERATIONS
155
Chapter
7
Inventory
156
Inventory Functionality and Definitions
157
Inventory Functionality
¡58
Inventory Definitions
159
xii Contents
Inventory Carrying Cost
162
Capital
162
Taxes
162
Insurance
162
Obsolescence
163
Storage
163
Planning Inventory
163
When to Order
163
How Much to Order
164
Managing Uncertainty
168
Demand Uncertainty
168
Performance Cycle Uncertainty
172
Safety Stock with Combined Uncertainty 1
73
Estimating Fill Rate
176
Dependent Demand Replenishment
178
Inventory Management Policies
178
Inventory Control
179
Reactive Methods
181
Planning Methods
182
Collaborative Inventory Replenishment
187
Inventory Management Practices
188
Product/Market Classification
188
Segment Strategy Definition
190
Policies and Parameters
190
Summary
190
Challenge Questions
191
Chapter
8
Transportation Infrastructure
192
Transport Functionality, Principles, and
Participants
193
Transport Functionality
193
Transport Principles
194
Transport Participants
194
Transportation Regulation
196
Types of Regulation
197
History of Regulation
198
Transportation Structure
203
Rail
203
Truck
205
Water
206
Pipeline
207
Air
208
Modal Classification
208
Infrastructure in Crisis
209
Transportation Service
210
Traditional Carriers
210
Package Service
210
Intermodal
Transportation
213
Nonoperating Intermediaries
216
Summary
217
Challenge Questions
217
Chapter
9
Transportation Operations
218
Transportation Economics and Pricing
219
Economic Drivers
219
Costing
221
Carrier Pricing Strategy
222
Rates and Rating
223
Transport Administration
229
Operational Management
230
Consolidation
232
Negotiation
233
Control
234
Auditing and Claim Administration
235
Logistical Integration
235
Documentation
236
Bill of Lading
236
Freight Bill
236
Shipment Manifest
238
Pricing
238
Pricing Fundamentals
238
Pricing Issues
240
Menu Pricing
243
Summary
244
Challenge Questions
244
Chapter
10
Warehousing
246
Strategic Warehousing
247
Economic Benefits
248
Service Benefits
252
Warehouse Operations
253
Handling
253
Storage
255
Warehouse Ownership Arrangements
257
Private
257
Public
258
Contract
258
Network Deployment
259
Warehouse Decisions
259
Site Selection
259
Design
260
Product-Mix Analysis
260
Expansion
261
Materials Handling
261
Layout
261
Sizing
263
Warehouse Management Systems (WMS)
263
Accuracy and Audits
265
Security
265
Safety and Maintenance
267
Contents xiii
Summary
267
Challenge Questions
268
Chapter
11
Packaging and Materials Handling
269
Packaging Perspectives
269
Packaging for Materials Handling Efficiency
272
Package Design
272
Utilization
273
Communication
275
Materials Handling
276
Basic Handling Considerations
276
Mechanized Systems
277
Semiautomated Systems
2 78
Automated Systems
280
Information-Directed Systems
283
Special Handling Considerations
284
Summary
285
Challenge Questions
286
PART THREE
SUPPLY CHAIN LOGISTICS
DESIGN
287
Chapter
12
Global Supply Chains
288
Global Economies
288
Global Supply Chain Integration
289
Logistics in a Global Economy
290
Stages of International Development
290
Managing the Global Supply Chain
294
Global Sourcing
298
Rationale for Low-Cost-Country Sourcing
298
Challenges for Low-Cost-Country Sourcing
298
Guidelines for Sourcing
299
Summary
300
Challenge Questions
301
Chapter
13
Network Design
302
Enterprise Facility Network
303
Spectrum of Location Decisions
304
Local Presence: An Obsolete Paradigm
Warehouse Requirements
305
Procurement Drivers
305
Manufacturing Drivers
306
Customer Accommodation Drivers
306
Warehouse Justification
307
304
Systems Concept and Analysis
308
Total Cost Integration
309
Transportation Economics
309
Inventory Economics
311
Total Cost Network
317
Formulating Logistical Strategy
319
Cost Minimization
320
Threshold Service
320
Service Sensitivity Analysis
321
Finalizing Strategy
324
Summary
325
Challenge Questions
326
Chapter
14
Network and Operational
Planning
327
Planning Methodology
327
Phase I: Problem Definition and Planning
328
Feasibility Assessment
329
Project Planning
334
Phase II: Data Collection and Analysis
336
Assumptions and Data Collection
337
Analysis
339
Phase III: Recommendations and
Implementation
341
Recommendations
341
Implementation
342
Supply Chain Analysis Methods and
Techniques
343
Design Decisions
343
Design Logic
344
Inventory Decisions
350
Transportation Decisions
353
Freight Lane Analysis
355
Inventory Analysis
356
Summary
356
Challenge Questions
358
PART FOUR
ADMINISTRATION
359
Chapter
15
Relationship Development and
Management
360
Development and Management of Internal Logistics
Relationships
360
Functional Aggregation
361
A Shift in Emphasis from Function to Process
363
xiv Contents
Virtuality
and Organization Transparency
367
Leading Organization Change
368
Development and Management of Supply Chain
Relationships
369
Risk, Power, and Leadership
370
The Range of Extended Supply Chain
Relationships
371
Supply Chain
Integrative
Framework
373
Developing Trust
379
Summary
380
Challenge Questions
381
Chapter
16
Operational and Financial Performance
Measurement
382
Measurement System Objectives
382
Operational Assessment
383
Functional Perspectives
384
Measuring Customer Accommodation
388
Determining Appropriate Metrics
389
Supply Chain Comprehensive Metrics
390
Benchmarking
393
Financial Assessment
394
Cost-Revenue Analysis
394
Strategic Profit Model
398
Requirements for Financial Reporting
401
Summary
403
Challenge Questions
404
Chapter
17
Supply Chain Risk
405
Supply Chain Risk Management
405
Product Complexity
406
Regulatory
409
Environmental
410
Financial and Taxation
411
Resource Availability
412
Supply Chain Expertise
413
Transport Capability
416
Outsourcing
417
Security
419
Developing a Secure Supply Chain
419
Rationale for Supply Chain Protection
420
Cross-Border
Operations
421
Summary
423
Challenge Questions
424
Epilogue
426
Problems
428
Cases
440
Index
486
|
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| series2 | The McGraw-Hill - Irwin series in operations and decision sciences McGraw-Hill Higher Education |
| spellingShingle | Bowersox, Donald J. 1932-2011 Closs, David J. Cooper, M. Bixby Supply chain logistics management Business logistics Logistik (DE-588)4036210-3 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| subject_GND | (DE-588)4036210-3 (DE-588)4684051-5 (DE-588)4123623-3 |
| title | Supply chain logistics management |
| title_auth | Supply chain logistics management |
| title_exact_search | Supply chain logistics management |
| title_full | Supply chain logistics management Donald J. Bowersox, David J. Closs, M. Bixby Cooper |
| title_fullStr | Supply chain logistics management Donald J. Bowersox, David J. Closs, M. Bixby Cooper |
| title_full_unstemmed | Supply chain logistics management Donald J. Bowersox, David J. Closs, M. Bixby Cooper |
| title_short | Supply chain logistics management |
| title_sort | supply chain logistics management |
| topic | Business logistics Logistik (DE-588)4036210-3 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| topic_facet | Business logistics Logistik Supply Chain Management Lehrbuch |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017616008&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT bowersoxdonaldj supplychainlogisticsmanagement AT clossdavidj supplychainlogisticsmanagement AT coopermbixby supplychainlogisticsmanagement |
Indexes
THWS Schweinfurt Zentralbibliothek Lesesaal
| Call Number: |
2000 QP 530 B786 |
|---|---|
| Copy 1 | ausleihbar Available Place a Hold |