Verfügbarkeit: Supply chain logistics management

Supply chain logistics management:

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Bibliographische Detailangaben
Hauptverfasser:	Bowersox, Donald J. 1932-2011 (VerfasserIn), Closs, David J. (VerfasserIn), Cooper, M. Bixby (VerfasserIn)
Format:	Buch
Sprache:	English
Veröffentlicht:	Boston, Mass [u.a.] McGraw-Hill 2010
Ausgabe:	3. ed., internat. ed.
Schriftenreihe:	The McGraw-Hill - Irwin series in operations and decision sciences McGraw-Hill Higher Education
Schlagworte:	Business logistics Logistik Supply Chain Management Lehrbuch
Online-Zugang:	Inhaltsverzeichnis
Beschreibung:	Previous ed.: Boston, Mass.: McGraw-Hill/Irwin, 2007. - Includes index
Beschreibung:	XIV, 498 S. Ill., graph. Darst., Kt.
ISBN:	9780071276177 0071276173

Internformat

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Datensatz im Suchindex

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adam_text	Contents About the Authors vi Preface vii PART ONE SUPPLY CHAIN LOGISTICS MANAGEMENT 1 Chapter 1 list-Century Supply Chains 2 The Supply Chain Revolution 4 Why Integration Creates Value 5 Generalized Supply Chain Model 6 Integrative Management and Supply Chain Processes 7 Collaboration 9 Enterprise Extension 9 In t egra ted Service Pro viders I 0 Responsiveness 11 Anticipatory Business Mode! 12 Responsive Business Model 12 Postponement 14 Barriers to Implementing Responsive Systems 16 Financial Sophistication 16 Cash-to-Cash Conversion 16 Dwell Time Minimization 17 Cash Spin 18 Globalization 18 Summary 19 Challenge Questions 20 Chapter 2 Logistics 21 The Logistics of Business Is Big and Important The Logistical Value Proposition 23 Service Benefits 24 Cost Minimization 25 Logistics Value Generation 26 The Work of Logistics 26 Order Processing 26 Inventori 27 22 Transportation 28 Warehousing, Materials Handling, and Packaging 29 Facility Network Design 30 Logistical Operations 31 Inventory Flow 31 Information Flow 33 Logistical Integration Objectives 34 Responsiveness 34 Variance Reduction 34 Inventory Reduction 34 Shipment Consolidation 35 Quality 35 Life Cycle Support 35 Logistical Operating Arrangements 36 Echelon 36 Direct 36 Combined 37 Flexible Structure 38 Supply Chain Synchronization 40 Performance Cycle Structure 41 Performance Cycle Uncertainty 43 Summary 45 Challenge Questions 46 Chapter 3 Customer Accommodation 47 Customer-Focused Marketing 48 Tranzacţional versus Relationship Marketing 49 Supply Chain Service Outputs 50 Customer Service 52 Availability 53 Operational Performance 54 Service Reliability 55 The Perfect Order 56 Basic Service Platforms 57 Customer Satisfaction 58 Customer Expectations 58 A Model of Customer Satisfaction 59 Increasing Customer Expectations 62 Limitations of Customer Satisfaction 62 Customer Success 63 Achieving Customer Success 64 Value-Added Services 65 Contents xi Developing Customer Accommodation Strategy 66 Framework for Strategic Choice 66 Customer Relationship Management 68 Summary 68 Challenge Questions 69 Chapter 4 Procurement and Manufacturing The Quality Imperative 72 Dimensions of Product Quality 72 Total Quality Management 73 Quality Standards 74 Procurement 74 Procurement Perspectives 75 Procurement Strategies 78 Purchase Requirement Segmentation 81 E-Commerce and Procurement 81 Manufacturing 82 Manufacturing Perspectives 82 Manufacturing Strategies 86 Total Cost of Manufacturing 88 Lean and Six Sigma 90 Lean Systems 90 Six Sigma 90 Logistical Interfaces 91 Just-in-Time 91 Requirements Planning 92 Design for Logistics 92 Performance-Based Logistics 92 Summary 93 Challenge Questions 94 71 Chapter 5 Information Technology 95 Information System Functionality 96 Supply Chain Information System Modules 98 ERP Data Warehouse 100 Enterprise Integration and Administration 101 Enterprise Operations 102 Enterprise Planning and Monitoring 103 Communication Technology 103 Enterprise Operations 104 Customer Accommodation 104 Logistics 106 Man ufacturing 109 Purchasing 110 Inventory Deployment 110 Enterprise Planning and Monitoring 117 Sales and Operations Planning 117 Supply Chain Visibility and Event Management 118 Supply Chain Compliance 119 Communication Technology 119 Bar Code and Scanning 120 Global Data Synchronization 121 Internet 125 Extensible Markup Language 127 Satellite 128 Image Processing 128 Software as a Service 129 Summary 130 Challenge Questions 131 Chapter 6 Integrated Operations Planning 132 Supply Chain Planning 133 Supply Chain Visibility 133 Simultaneous Resource Consideration 133 Resource Utilization 134 Supply Chain Planning Applications 134 Demand Planning 134 Production Planning 135 Logistics Planning 135 Sales and Operations Planning (S&OP) 136 Making S&OP Work 138 Senior Leadership Involvement 138 Collaborative Planning, Forecasting, and Replenishment 138 Forecasting 141 Forecasting Requirements 141 Forecasting Components 142 Forecasting Process 144 Forecasting Techniques 147 Forecasting Accuracy 150 Summary 151 Challenge Questions 152 PART TWO SUPPLY CHAIN LOGISTICS OPERATIONS 155 Chapter 7 Inventory 156 Inventory Functionality and Definitions 157 Inventory Functionality ¡58 Inventory Definitions 159 xii Contents Inventory Carrying Cost 162 Capital 162 Taxes 162 Insurance 162 Obsolescence 163 Storage 163 Planning Inventory 163 When to Order 163 How Much to Order 164 Managing Uncertainty 168 Demand Uncertainty 168 Performance Cycle Uncertainty 172 Safety Stock with Combined Uncertainty 1 73 Estimating Fill Rate 176 Dependent Demand Replenishment 178 Inventory Management Policies 178 Inventory Control 179 Reactive Methods 181 Planning Methods 182 Collaborative Inventory Replenishment 187 Inventory Management Practices 188 Product/Market Classification 188 Segment Strategy Definition 190 Policies and Parameters 190 Summary 190 Challenge Questions 191 Chapter 8 Transportation Infrastructure 192 Transport Functionality, Principles, and Participants 193 Transport Functionality 193 Transport Principles 194 Transport Participants 194 Transportation Regulation 196 Types of Regulation 197 History of Regulation 198 Transportation Structure 203 Rail 203 Truck 205 Water 206 Pipeline 207 Air 208 Modal Classification 208 Infrastructure in Crisis 209 Transportation Service 210 Traditional Carriers 210 Package Service 210 Intermodal Transportation 213 Nonoperating Intermediaries 216 Summary 217 Challenge Questions 217 Chapter 9 Transportation Operations 218 Transportation Economics and Pricing 219 Economic Drivers 219 Costing 221 Carrier Pricing Strategy 222 Rates and Rating 223 Transport Administration 229 Operational Management 230 Consolidation 232 Negotiation 233 Control 234 Auditing and Claim Administration 235 Logistical Integration 235 Documentation 236 Bill of Lading 236 Freight Bill 236 Shipment Manifest 238 Pricing 238 Pricing Fundamentals 238 Pricing Issues 240 Menu Pricing 243 Summary 244 Challenge Questions 244 Chapter 10 Warehousing 246 Strategic Warehousing 247 Economic Benefits 248 Service Benefits 252 Warehouse Operations 253 Handling 253 Storage 255 Warehouse Ownership Arrangements 257 Private 257 Public 258 Contract 258 Network Deployment 259 Warehouse Decisions 259 Site Selection 259 Design 260 Product-Mix Analysis 260 Expansion 261 Materials Handling 261 Layout 261 Sizing 263 Warehouse Management Systems (WMS) 263 Accuracy and Audits 265 Security 265 Safety and Maintenance 267 Contents xiii Summary 267 Challenge Questions 268 Chapter 11 Packaging and Materials Handling 269 Packaging Perspectives 269 Packaging for Materials Handling Efficiency 272 Package Design 272 Utilization 273 Communication 275 Materials Handling 276 Basic Handling Considerations 276 Mechanized Systems 277 Semiautomated Systems 2 78 Automated Systems 280 Information-Directed Systems 283 Special Handling Considerations 284 Summary 285 Challenge Questions 286 PART THREE SUPPLY CHAIN LOGISTICS DESIGN 287 Chapter 12 Global Supply Chains 288 Global Economies 288 Global Supply Chain Integration 289 Logistics in a Global Economy 290 Stages of International Development 290 Managing the Global Supply Chain 294 Global Sourcing 298 Rationale for Low-Cost-Country Sourcing 298 Challenges for Low-Cost-Country Sourcing 298 Guidelines for Sourcing 299 Summary 300 Challenge Questions 301 Chapter 13 Network Design 302 Enterprise Facility Network 303 Spectrum of Location Decisions 304 Local Presence: An Obsolete Paradigm Warehouse Requirements 305 Procurement Drivers 305 Manufacturing Drivers 306 Customer Accommodation Drivers 306 Warehouse Justification 307 304 Systems Concept and Analysis 308 Total Cost Integration 309 Transportation Economics 309 Inventory Economics 311 Total Cost Network 317 Formulating Logistical Strategy 319 Cost Minimization 320 Threshold Service 320 Service Sensitivity Analysis 321 Finalizing Strategy 324 Summary 325 Challenge Questions 326 Chapter 14 Network and Operational Planning 327 Planning Methodology 327 Phase I: Problem Definition and Planning 328 Feasibility Assessment 329 Project Planning 334 Phase II: Data Collection and Analysis 336 Assumptions and Data Collection 337 Analysis 339 Phase III: Recommendations and Implementation 341 Recommendations 341 Implementation 342 Supply Chain Analysis Methods and Techniques 343 Design Decisions 343 Design Logic 344 Inventory Decisions 350 Transportation Decisions 353 Freight Lane Analysis 355 Inventory Analysis 356 Summary 356 Challenge Questions 358 PART FOUR ADMINISTRATION 359 Chapter 15 Relationship Development and Management 360 Development and Management of Internal Logistics Relationships 360 Functional Aggregation 361 A Shift in Emphasis from Function to Process 363 xiv Contents Virtuality and Organization Transparency 367 Leading Organization Change 368 Development and Management of Supply Chain Relationships 369 Risk, Power, and Leadership 370 The Range of Extended Supply Chain Relationships 371 Supply Chain Integrative Framework 373 Developing Trust 379 Summary 380 Challenge Questions 381 Chapter 16 Operational and Financial Performance Measurement 382 Measurement System Objectives 382 Operational Assessment 383 Functional Perspectives 384 Measuring Customer Accommodation 388 Determining Appropriate Metrics 389 Supply Chain Comprehensive Metrics 390 Benchmarking 393 Financial Assessment 394 Cost-Revenue Analysis 394 Strategic Profit Model 398 Requirements for Financial Reporting 401 Summary 403 Challenge Questions 404 Chapter 17 Supply Chain Risk 405 Supply Chain Risk Management 405 Product Complexity 406 Regulatory 409 Environmental 410 Financial and Taxation 411 Resource Availability 412 Supply Chain Expertise 413 Transport Capability 416 Outsourcing 417 Security 419 Developing a Secure Supply Chain 419 Rationale for Supply Chain Protection 420 Cross-Border Operations 421 Summary 423 Challenge Questions 424 Epilogue 426 Problems 428 Cases 440 Index 486
any_adam_object	1
author	Bowersox, Donald J. 1932-2011 Closs, David J. Cooper, M. Bixby
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spellingShingle	Bowersox, Donald J. 1932-2011 Closs, David J. Cooper, M. Bixby Supply chain logistics management Business logistics Logistik (DE-588)4036210-3 gnd Supply Chain Management (DE-588)4684051-5 gnd
subject_GND	(DE-588)4036210-3 (DE-588)4684051-5 (DE-588)4123623-3
title	Supply chain logistics management
title_auth	Supply chain logistics management
title_exact_search	Supply chain logistics management
title_full	Supply chain logistics management Donald J. Bowersox, David J. Closs, M. Bixby Cooper
title_fullStr	Supply chain logistics management Donald J. Bowersox, David J. Closs, M. Bixby Cooper
title_full_unstemmed	Supply chain logistics management Donald J. Bowersox, David J. Closs, M. Bixby Cooper
title_short	Supply chain logistics management
title_sort	supply chain logistics management
topic	Business logistics Logistik (DE-588)4036210-3 gnd Supply Chain Management (DE-588)4684051-5 gnd
topic_facet	Business logistics Logistik Supply Chain Management Lehrbuch
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