Crisis management in the tourism industry: beating the odds?
"As an industry, tourism is particularly susceptible to outside events producing negative consumer perceptions, putting the sector under almost constant threat of a crisis. An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made...
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Aldershot [u.a.]
Ashgate
2009
|
| Schriftenreihe: | New directions in tourism analysis
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | "As an industry, tourism is particularly susceptible to outside events producing negative consumer perceptions, putting the sector under almost constant threat of a crisis. An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Significant increases in the incidence of global terrorism, serious criminal activities, and the ever-present threat of natural catastrophes have emphasised the need for businesses to prepare for managing crises." "By discussing, analysing and synthesising the literature on crisis management, the authors debate how businesses can become more proactive in preparing for and dealing with crises in the tourism industry. They argue that the preparation stage of crisis management in tourism is a key to improving businesses' capacity to manage crises as well as to provide a safe working environment for employees."--BOOK JACKET. |
| Beschreibung: | XIV, 249 S. graph. Darst. |
| ISBN: | 9780754673804 |
Internformat
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| 490 | 0 | |a New directions in tourism analysis | |
| 520 | 1 | |a "As an industry, tourism is particularly susceptible to outside events producing negative consumer perceptions, putting the sector under almost constant threat of a crisis. An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Significant increases in the incidence of global terrorism, serious criminal activities, and the ever-present threat of natural catastrophes have emphasised the need for businesses to prepare for managing crises." "By discussing, analysing and synthesising the literature on crisis management, the authors debate how businesses can become more proactive in preparing for and dealing with crises in the tourism industry. They argue that the preparation stage of crisis management in tourism is a key to improving businesses' capacity to manage crises as well as to provide a safe working environment for employees."--BOOK JACKET. | |
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| 650 | 4 | |a Tourism |x Management | |
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Datensatz im Suchindex
| _version_ | 1804139203166994432 |
|---|---|
| adam_text | Contents
List of Figures
vii
List of Tables
ix
About the Editors
xi
List of Contributors
xiii
Preface
xv
Acknowledgements
xvii
1
Introduction: Beating the Odds?
1
Christof
Pforr and Peter Hosie
PARTI
2
Crisis Management and Security:
Strategise versus Improvise in a Turbulent Environment
7
Bella Butler
3
From Conception to Implementation:
Towards a Crisis Management Framework
23
Samìr
Ranjan
Chatterjee and Cecil Arthur Leonard Pearson
4
Crisis Management in Tourism:
A Review of the Emergent Literature
37
Christof
Pforr
5
Tourism Crisis Management, Knowledge Management
and Organisational Learning
53
Deborah
Blackman
and Brent W. Ritchie
6
Human Resource Development:
Proactive Preparation to Manage Crises
75
Peter Hosie
PART
2
7
Vulnerability Analysis and Sustainability in Tourism:
Lessons from Phuket
93
Alan Nankervis
vi
Crisis Management in the Tourism Industry
8
Terrorism, Tourism, Wellbeing and Sense of Security:
The Case of Australia
107
Alfred Michael Dockery
9
Disaster Response and Tourism Recovery Strategies
in the Maldives
131
Jack Carlsen
10
Training for Crises Responses:
A Case Study of Chinese Medical Professionals
151
Cecil Arthur Leonard Pearson and Samir Ranjan Chatter
jee
11
Precautions Against Future Tsunamis
:
A Case Study of
Galle
District, Sri Lanka
171
Acushla Felix, Ross K. Dowling and
Raguragavan Ganeshasundaram
12
An Exploration of Risk Management Strategies in Regional
Tourism Businesses: The Case of the Eurobodalla Region
187
Tracey J.
Dickson
13
Crisis and Post-Crisis Tourism Destination Recovery
Marketing Strategies
207
David Beirman
14
Conclusion: Beating the Odds!
225
Peter Hosie and
Christof
Pforr
Index
241
|
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| series2 | New directions in tourism analysis |
| spelling | Crisis management in the tourism industry beating the odds? ed. by Christof Pforr ... Aldershot [u.a.] Ashgate 2009 XIV, 249 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier New directions in tourism analysis "As an industry, tourism is particularly susceptible to outside events producing negative consumer perceptions, putting the sector under almost constant threat of a crisis. An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Significant increases in the incidence of global terrorism, serious criminal activities, and the ever-present threat of natural catastrophes have emphasised the need for businesses to prepare for managing crises." "By discussing, analysing and synthesising the literature on crisis management, the authors debate how businesses can become more proactive in preparing for and dealing with crises in the tourism industry. They argue that the preparation stage of crisis management in tourism is a key to improving businesses' capacity to manage crises as well as to provide a safe working environment for employees."--BOOK JACKET. Crisis management Tourism Management Tourismusindustrie (DE-588)4466880-6 gnd rswk-swf Krisenmanagement (DE-588)4127374-6 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Tourismusindustrie (DE-588)4466880-6 s Krisenmanagement (DE-588)4127374-6 s b DE-604 Pforr, Christof Sonstige (DE-588)13814673X oth Digitalisierung UB Regensburg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017612005&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Crisis management in the tourism industry beating the odds? Crisis management Tourism Management Tourismusindustrie (DE-588)4466880-6 gnd Krisenmanagement (DE-588)4127374-6 gnd |
| subject_GND | (DE-588)4466880-6 (DE-588)4127374-6 (DE-588)4143413-4 |
| title | Crisis management in the tourism industry beating the odds? |
| title_auth | Crisis management in the tourism industry beating the odds? |
| title_exact_search | Crisis management in the tourism industry beating the odds? |
| title_full | Crisis management in the tourism industry beating the odds? ed. by Christof Pforr ... |
| title_fullStr | Crisis management in the tourism industry beating the odds? ed. by Christof Pforr ... |
| title_full_unstemmed | Crisis management in the tourism industry beating the odds? ed. by Christof Pforr ... |
| title_short | Crisis management in the tourism industry |
| title_sort | crisis management in the tourism industry beating the odds |
| title_sub | beating the odds? |
| topic | Crisis management Tourism Management Tourismusindustrie (DE-588)4466880-6 gnd Krisenmanagement (DE-588)4127374-6 gnd |
| topic_facet | Crisis management Tourism Management Tourismusindustrie Krisenmanagement Aufsatzsammlung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017612005&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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