Supply management:
The best-selling textbook presents a practical framework for students to apply how firms actually manage the enterprise-wide functions of purchasing and supply in today's business environment. New chapters have been added to the beginning and end of the text, to frame the new discussion of supp...
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| Vorheriger Titel: | Dobler, Donald W. Purchasing and supply management Burt, David N. World class supply management |
|---|---|
| Hauptverfasser: | , , |
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boston, Mass. [u.a.]
McGraw-Hill
2010
|
| Ausgabe: | 8. ed., international ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | The best-selling textbook presents a practical framework for students to apply how firms actually manage the enterprise-wide functions of purchasing and supply in today's business environment. New chapters have been added to the beginning and end of the text, to frame the new discussion of supply chain issues. The book has also been thoroughly updated to reflect the realities of purchasing and supply management in the digital age. |
| Beschreibung: | XXII, 600 S. Ill., graph. Darst. |
| ISBN: | 9780071263306 0071263306 |
Internformat
MARC
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| 245 | 1 | 0 | |a Supply management |c David N. Burt ; Sheila D. Petcavage ; Richard L. Pinkerton |
| 250 | |a 8. ed., international ed. | ||
| 264 | 1 | |a Boston, Mass. [u.a.] |b McGraw-Hill |c 2010 | |
| 300 | |a XXII, 600 S. |b Ill., graph. Darst. | ||
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| 520 | 3 | |a The best-selling textbook presents a practical framework for students to apply how firms actually manage the enterprise-wide functions of purchasing and supply in today's business environment. New chapters have been added to the beginning and end of the text, to frame the new discussion of supply chain issues. The book has also been thoroughly updated to reflect the realities of purchasing and supply management in the digital age. | |
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Datensatz im Suchindex
| _version_ | 1804139120052666368 |
|---|---|
| adam_text | EIGHTH EDITION DAVID N. BURT EMERITUS PROFESSOR OF SUPPLY MANAGEMENT
UNIVERSITY OF SAN DIEGO SHEILA D. PETCAVAGE ASSISTANT PROFESSOR AND
BUSINESS COORDINATOR CUYAHOGA COMMUNITY COLLEGE RICHARD L. PIMKERTON
EMERITUS PROFESSOR OF MARKETING AND LOGISTICS CALIFORNIA STATE
UNIVERSITY, FRESNO MCGRAW-HILL IRWIN BOSTON BURR RIDGE, IL DUBUQUE, IA
NEW YORK SAN FRANCISCO ST. LOUIS BANGKOK BOGOTA CARACAS KUALA LUMPUR
LISBON LONDON MADRID MEXICO CITY MILAN MONTREAL NEW DELHI SANTIAGO SEOUL
SINGAPORE SYDNEY TAIPEI TORONTO FOREWORD XXIX PREFACE XXXI 1 PART THE
FOUNDATGORA 1 1. THE PROGRESSION TO PROFESSIONAL SUPPLY MANAGEMENT 5 2.
ORGANIZATIONAL ISSUES 30 3. SUPPLY MANAGEMENT: AN ORGANIZATION-SPANNING
ACTIVITY 49 4. A PORTFOLIO OF RELATIONSHIPS 63 PART L THE RECGM§REMERATS
PROCESS 89 5. NEW PRODUCT DEVELOPMENT 93 6. PURCHASING DESCRIPTIONS AND
SPECIFICATIONS 118 7. MANAGING FOR QUALITY 141 8. THE PROCUREMENT OF
EQUIPMENT 177 9. PURCHASING SERVICES 194 PART 10. OUTSOURCING 217 11.
SOURCING 240 12. GLOBAL SUPPLY MANAGEMENT 273 VIII BRIEF CONTENTS IX 4
PART COST MLANAGIIEMEBIFFLFT 301 13. TOTAL COST OF OWNERSHIP 303 14.
PRICE AND COST ANALYSIS 321 15. METHODS OF COMPENSATION 352 16.
NEGOTIATION 371 PART 17. CONTRACT FORMATION AND LEGAL ISSUES 399 18.
CONTRACT AND RELATIONSHIP MANAGEMENT 419 19. ETHICS AND SOCIAL
RESPONSIBILITIES 437 PART MATEOABS ILARAAGEMEFFIIFL: 459 20. PRODUCTION
AND INVENTORY CONTROL 461 21. DEMAND MANAGEMENT AND LOGISTICS 527 7 PART
IMPLEMENTING WABTME [MEFTWROIRFA MAB^AGEMNABUFT 541 22. IMPLEMENTING
VALUE NETWORK MANAGEMENT 543 NAME INDEX 585 SUBJECT INDEX 590 FOREWORD
XXIX PREFACE XXXI 1 PART THE FOUNDATION 1 CHAPTER 1 THE PROGRESSION TO
PROFESSIONAL SUPPLY MANAGEMENT 5 CHAPTER OBJECTIVES 5 VIGNETTE: CAREERS
IN PURCHASING AND SUPPLY MANAGEMENT 5 THE FIVE M S 7 SUPPLY MANAGEMENT
AND THE BOTTOM LINE 9 INCREASED SALES 10 LOWER TOTAL COST OF OWNERSHIP
11 SUPPLY MANAGEMENT AND RETURN ON INVESTMENT 13 THE PROGRESSION TO
STRATEGIC SUPPLY CHAIN MANAGEMENT 13 SUPPLY CHAINS 13 THE SUPPLY AND
VALUE NETWORKS: THE NEXT PHASE OF SUPPLY CHAIN MANAGEMENT 15 THE
EXTENDED ENTERPRISE 17 IMPLEMENTING STRATEGIC SUPPLY CHAIN MANAGEMENT 17
THE ROLES OF A SUPPLY MANAGEMENT PROFESSIONAL 17 CONCLUDING REMARKS 19
DISCUSSION QUESTIONS 19 INTERNET EXERCISE: HONDA IN AMERICA 20 SUGGESTED
READING 20 APPENDIX: AN OVERVIEW OF THE MECHANICS OF SUPPLY MANAGEMENT
21 CONTENTS CHAPTER ^ ORGANISATIONAL ISSUES 30 CHAPTER OBJECTIVES 30
VIGNETTE: A STRATEGIC SHIFT FOR XENIA 30 PLACEMENT OF SUPPLY MANAGEMENT
WITHIN THE ORGANIZATION 32 OTHER FACTORS THAT AFFECT ORGANIZATIONAL
STRUCTURE 33 CLASSIFICATION OF RESPONSIBILITIES AND ACTIVITIES 33
OPERATIONAL VERSUS STRATEGIC RESPONSIBILITIES 33 ORGANIZATIONAL
AUTHORITY 34 E-COMMERCE 36 ORGANIZATIONAL STRUCTURES 36 THE MATERIALS
MANAGEMENT ORGANIZATION 36 THE SUPPLY CHAIN MANAGEMENT STRUCTURE 37
ORGANIZING WITH CROSS-FUNCTIONAL TEAMS 37 CONCLUDING REMARKS 38
DISCUSSION QUESTIONS 38 INTERNET EXERCISE: UNITED TECHNOLOGIES: COMPANY
HIGHLIGHTS SUPPLY MANAGEMENT WINS PURCHASING MEDAL OF EXCELLENCE 38
SUGGESTED READING 39 APPENDIX: BENEFITS RESULTING FROM CROSS-FUNCTIONAL
TEAMS 39 CHAPTER 3 SUPPLY MANAGEMENTS IKN O-GAMISAFTIION-SPANNING ACT
FOSLTY 49 CHAPTER OBJECTIVES 49 VIGNETTE: TROUBLES AT EAGLE
MANUFACTURING COMPANY 49 SUPPLY MANAGEMENT S RELATIONS WITH OTHER
DEPARTMENTS 51 SUPPLY MANAGEMENT AND ENGINEERING 51 SUPPLY MANAGEMENT
AND MANUFACTURING AND OPERATIONS 53 SUPPLY MANAGEMENT AND QUALITY 54
SUPPLY MANAGEMENT AND MARKETING 55 SUPPLY MANAGEMENT AND FINANCE 56
SUPPLY MANAGEMENT AND INFORMATION TECHNOLOGY 56 SUPPLY MANAGEMENT AND
LOGISTICS 58 SUPPLY MANAGEMENT AND ACCOUNTS PAYABLE 58 SUPPLY MANAGEMENT
AND LAWYERS 59 SUPPLY MANAGEMENT IN NONMANUFACTURING ORGANIZATIONS 59
SUPPLY MANAGEMENT IN GOVERNMENT 60 XII CONTENTS SUPPLY MANAGEMENT AND
THE EXTERNAL ENVIRONMENT 60 BUSINESS RELATIONSHIPS 60 MONITORING THE
SUPPLY ENVIRONMENT 60 COMPLETING THE SUPPLY CHAIN LINKAGE: SUPPLIER
INTEGRATION WITH THE CUSTOMER 61 CONCLUDING REMARKS 61 DISCUSSION
QUESTIONS 62 INTERNET EXERCISE: REVERSE AUCTION SITES 62 SUGGESTED
READING 62 CHAPTER 4 A PORTFOLIO OFF RELATIONSHIPS 63 CHAPTER OBJECTIVES
63 VIGNETTE: A SUPPLIER ALLIANCE AT QUAKER OATS 63 A TRANSFORMATION IN
RELATIONSHIPS 65 THREE TYPES OF BUYER-SUPPLIER RELATIONSHIPS 65
TRANSACTIONAL RELATIONSHIPS 66 COLLABORATIVE AND ALLIANCE RELATIONSHIPS
68 COLLABORATIVE RELATIONSHIPS 69 SUPPLY ALLIANCES 70 WHICH RELATIONSHIP
IS APPROPRIATE ? 72 THE SUPPLIER S PERSPECTIVE 73 QUESTIONS TO BE
ADDRESSED BEFORE PROCEEDING 74 DEVELOPING AND MANAGING COLLABORATIVE AND
ALLIANCE RELATIONSHIPS 74 SITUATIONS IN WHICH ALLIANCES MAY NOT BE
APPROPRIATE 74 THE ROLE OF POWER 76 A PORTFOLIO APPROACH 77 NEW SKILLS
AND ATTITUDES REQUIRED 77 E-COMMERCE AND THE RIGHT TYPE OF
RELATIONSHIP 78 RELATIONSHIPS OF THE FUTURE 79 CONCLUDING REMARKS 80
DISCUSSION QUESTIONS 80 INTERNET EXERCISE: TRADEACCESS, INC. 81
SUGGESTED READING 81 APPENDIX A: INSTITUTIONAL TRUST 81 APPENDIX B:
SUPPLY MANAGEMENT IN ACTION 84 CONTENTS XIII PART THE CHAPTER 5 NEW
PRODUCT PE YELOPMENT 93 CHAPTER OBJECTIVES 93 VIGNETTE: AN OPPORTUNITY
AT ELITE ELECTRONICS? 93 THE DESIGN PROCESS 97 THE INVESTIGATION OR
CONCEPT FORMATION PHASE 100 THE DEVELOPMENT PHASE 104 VALUE ENGINEERING
VIS-A-VIS VALUE ANALYSIS 106 THE PRODUCTION PHASE 110 ENGINEERING CHANGE
MANAGEMENT 112 HOW TO EXPAND SUPPLY MANAGEMENT S CONTRIBUTIONS 113
DESIGN OR PROJECT TEAMS 113 MATERIALS ENGINEERS 114 COLOCATION 114
SUPPLY MANAGEMENT PROFESSIONALS WHO INTERFACE SUCCESSFULLY WITH
ENGINEERS 114 CONCLUDING REMARKS 114 END NOTES 115 DISCUSSION QUESTIONS
115 INTERNET EXERCISE: NEW PRODUCT DEVELOPMENT: WIKIPEDIA 116 SUGGESTED
READING 116 CHAPTER @ PURCHASING DESCRIPTIONS AND! SPECIFICATIONS 118
CHAPTER OBJECTIVES 118 VIGNETTE: THE SIMPLE SANDWICH 118 SPECIFICATIONS
AND STANDARDIZATION 119 PURPOSES OF SPECIFICATIONS 120 COLLABORATIVE
DEVELOPMENT 120 CATEGORIES OF SPECIFICATIONS 121 SIMPLE SPECIFICATIONS
122 COMPLEX SPECIFICATIONS 125 COMBINATION OF METHODS 128 DEVELOPMENT OF
SPECIFICATIONS 128 ORGANIZATIONAL APPROACHES 128 SUPPLY MANAGEMENT
RESEARCH 130 XIV CONTENTS WRITING SPECIFICATIONS 130 COMMON
SPECIFICATIONS PROBLEMS 130 STANDARDIZATION 132 HISTORY OF
STANDARDIZATION 132 TYPES AND SOURCES OF STANDARDS 133 BENEFITS OF
STANDARDIZATION 134 SIMPLIFICATION 135 DEVELOPING A STANDARDIZATION
PROGRAM 136 STANDARDS TEAM 137 IMPORTANCE OF SUPPLY MANAGEMENT 137
MATERIALS CATALOG 137 ELECTRONIC MATERIALS CATALOGS 138 CONCLUDING
REMARKS 138 DISCUSSION QUESTIONS 139 INTERNET EXERCISE: ABOUT ANSI 139
SUGGESTED READING 140 CHAPTER 7 MANAGING FOR QUALITY 141 CHAPTER
OBJECTIVES 141 VIGNETTE: THE QUALITY WALK 141 EVOLUTION OF QUALITY
MANAGEMENT 143 PHILOSOPHIES OF THE GURUS 144 W. EDWARDS DEMING 144
PHILIP CROSBY 145 MASAAKI IMAI 145 GENECHI TAGUCHI 145 JOSEPH JURAN 146
MANAGEMENT APPROACHES 146 TOTAL QUALITY MANAGEMENT 147 CONTINUOUS
IMPROVEMENT 148 SIX SIGMA 149 DMAIC CYCLE 150 QUALITY MANAGEMENT SYSTEM
152 TOOLS AND METHODOLOGIES 153 COMMON TOOLS 153 COSTS OF QUALITY 155
LOSS TO SOCIETY 155 PROCESS CAPABILITY ANALYSIS 156 STATISTICAL PROCESS
CONTROL 159 CONTENTS XV QUALITY MOVEMENT SUPPORT 162 ORGANIZATIONS 162
STANDARDS 162 AWARDS 164 SUPPLY MANAGEMENT ISSUES 165 REQUIREMENTS
DEVELOPMENT 165 SUPPLIER QUALITY ANALYSIS 166 INSPECTION DEPENDENCE 168
SUPPLIER DEVELOPMENT 172 CERTIFICATION 172 CONCLUDING REMARKS 174
DISCUSSION QUESTIONS 174 INTERNET EXERCISE: ISO: LATEST NEWS 175
SUGGESTED READING 175 CHAPTER 8 THE PROCUREMENT OFF ES|USPMMIT 177
CHAPTER OBJECTIVES 177 VIGNETTE: THE IMPACT OF EQUIPMENT ACQUISITION 177
THE NUANCES OF CAPITAL EQUIPMENT PROCUREMENT 178 NONRECURRING PURCHASES
178 NATURE AND SIZE OF EXPENDITURE 178 BUILDING THE FOUNDATION 179
IDENTIFY THE NEED FOR A PROCUREMENT 179 PROJECT MANAGEMENT 179 SELECTION
OF AN EQUIPMENT SOURCING TEAM 179 BUILD AND TRAIN THE TEAM 181 IDENTIFY
OBJECTIVES AND ESTIMATE COSTS 181 IDENTIFYING OBJECTIVES 181 USED
EQUIPMENT 181 SPARES 184 ESTIMATING ACQUISITION COSTS AND THE TOTAL COST
OF OWNERSHIP 184 DEVELOP SPECIFICATIONS AND INITIATE SOURCING, PRICING,
AND TCO ANALYSIS 184 DEVELOP SPECIFICATIONS 184 SOURCING 186 DEVELOP
UPDATED ACQUISITION COST AND TCO ESTIMATES 186 MEET BUDGET AND TCO
OBJECTIVES? 187 TOP MANAGEMENT APPROVAL 187 NEGOTIATION 187 XVI CONTENTS
LEASED EQUIPMENT 187 TYPES OF LEASES 187 FACTORS FAVORING LEASING 189
FACTORS WEIGHING AGAINST LEASING 190 TO LEASE OR TO BUY? 190 INITIATE
LEASE OR CONTRACT 191 POST-AWARD ACTIVITIES 191 CONCLUDING REMARKS 191
END NOTES 19 2 DISCUSSION QUESTIONS 192 INTERNET EXERCISE: OVERVIEW:
BUYING AND ACCOUNTING FOR CAPITAL EQUIPMENT 192 SUGGESTED READING 193
CHAPTER 9 PURCHASING SERVICES 194 CHAPTER OBJECTIVES 194 VIGNETTE:
LESSONS LEARNED 194 HIDDEN OPPORTUNITIES 196 THE STATEMENT OF WORK 196
FOUR FORMATS FOR STATEMENTS OF WORK 197 PLANNING THE STATEMENT OF WORK
197 WRITING THE STATEMENT OF WORK 199 ARTIFICIAL INTELLIGENCE 200 TIPS
ON WRITING AN EFFECTIVE S. O. W. 200 SELECTING SERVICE CONTRACTORS 201
TIPS FROM A PROFESSIONAL 203 THE IDEAL SERVICES SUPPLIER 204 PRICING
SERVICE CONTRACTS 204 PROFESSIONAL SERVICES 205 TECHNICAL SERVICES 205
OPERATING SERVICES 206 THIRD-PARTY CONTRACTS 206 SO YOUR SERVICES
CONTACT IS ABOUT TO EXPIRE 206 CONTRACT ADMINISTRATION 207 SERVICES
PURCHASES AND THE INTERNET 207 CONSTRUCTION SERVICES 207 CONVENTIONAL
METHOD 207 DESIGN AND BUILD, FIRM AGREED PRICE METHOD 209 DESIGN AND
BUILD, COST-REIMBURSABLE METHOD 209 BUILDING TEAM 209 CONTENTS XVII THE
OWNER AS A CONTRACTOR 209 CONSTRUCTION PURCHASING ENTAILS UNIQUE
PROBLEMS 210 PERFORMANCE CONTRACTING 211 CONCLUDING REMARKS 211
DISCUSSION QUESTIONS 212 INTERNET EXERCISE: PROCURING SERVICES AND
OUTSOURCING AGREEMENTS 212 SUGGESTED READING 213 PART CHAPTER 11 @ 217
CHAPTER OBJECTIVES 217 VIGNETTE: MAKING OR OUTSOURCING PUMP HOUSINGS 217
OUTSOURCING: A GROWTH INDUSTRY 218 STRATEGIC ISSUES 219 CORE
COMPETENCIES 219 SUPPLIER DOMINANCE 220 THE CREATION OF STRATEGIC
VULNERABILITIES 220 THE DANGERS OF VERTICAL INTEGRATION 220 HORIZONTAL
INTEGRATION 220 NEW PRODUCT DEVELOPMENT AND OUTSOURCING 221 LEAN
MANUFACTURING 221 TACTICAL DECISIONS 222 FACTORS INFLUENCING
MAKE-OR-BUY DECISIONS 223 COST CONSIDERATIONS 223 CONTROL OF PRODUCTION
AND QUALITY 227 BUSINESS PROCESS OUTSOURCING 228 TECHNOLOGY RISK AND
MATURITY 229 UNRELIABLE SUPPLIERS 230 SUPPLIERS SPECIALIZED KNOWLEDGE
AND RESEARCH 230 SMALL-VOLUME REQUIREMENTS 230 LIMITED FACILITIES 231
WORKFORCE STABILITY 231 MULTIPLE-SOURCE POLICY 232 MANAGERIAL CONTROL
CONSIDERATIONS 232 PROCUREMENT AND INVENTORY CONSIDERATIONS 232 XVIII
CONTENTS NETSOURCING 232 THE VOLATILE NATURE OF THE MAKE-OR-BUY DECISION
233 INSOURCING 233 DANGERS OF OUTSOURCING 234 ADMINISTRATION OF
MAKE-OR-BUY ACTIVITIES 235 CHIEF RESOURCE OFFICER 235 FRAMEWORK FOR
OUTSOURCING 236 EXECUTIVE-LEVEL INVOLVEMENT 236 THE SPECIAL
DISADVANTAGES OF OUTSOURCING BUSINESS PROCESSES 237 CONCLUDING REMARKS
237 DISCUSSION QUESTIONS 238 INTERNET EXERCISE: BUSINESS PROCESS
OUTSOURCING 238 SUGGESTED READING 239 CHAPTER 11 SOURCING 240 CHAPTER
OBJECTIVES 240 SUPPLY MANAGEMENT AND STRATEGY 240 THE STRATEGIC SOURCING
PLAN 241 DISCOVERING POTENTIAL SUPPLIERS 241 EVALUATING POTENTIAL
SUPPLIERS 244 SELECTING SUPPLIERS 247 BIDDING VERSUS NEGOTIATION 247
REVERSE AUCTIONS 249 TWO-STEP BIDDING/NEGOTIATION 249 THE SOLICITATION
250 WEIGHTED-FACTOR ANALYSIS 250 RESPONSIBILITY FOR SOURCE SELECTION 252
DEVELOPING SUPPLIERS 252 MANAGING SUPPLIERS 252 ADDITIONAL STRATEGIC
ISSUES 253 EARLY SUPPLIER INVOLVEMENT 253 SUPPLY BASE REDUCTION 253
SINGLE VERSUS MULTIPLE SOURCING 254 SHARE OF SUPPLIER S CAPACITY 255
LOCAL, NATIONAL, AND INTERNATIONAL SOURCING 256 MANUFACTURER OR
DISTRIBUTOR? 257 GREEN SUPPLY MANAGEMENT 258 MINORITY- AND
WOMEN-OWNED BUSINESS ENTERPRISES 258 ETHICAL CONSIDERATIONS 259 CONTENTS
XIX RECIPROCITY 259 CONSORTIUM PURCHASING AND GROUP BUYING 259
CONCLUDING REMARKS 261 DISCUSSION QUESTIONS 261 INTERNET EXERCISE: THE
SUPPLIER SELECTION PROCESS 262 SUGGESTED READING 262 APPENDIX A:
ILLUSTRATIVE PLANT SURVEY 263 APPENDIX B: FINANCIAL STATEMENT ANALYSIS
268 APPENDIX C: PLANNING A FACILITY VISIT 270 CHAPTER 12 GLOBAL SUPPLY
MANAGEMENT 273 CHAPTER OBJECTIVES 273 VIGNETTE: SOPRAFFINO GOES GLOBAL
273 GLOBAL MANAGEMENT PERSPECTIVE 275 FUTURE OF GLOBAL SUPPLY MANAGEMENT
275 STAGES TO GLOBAL SUPPLY MANAGEMENT 276 REASONS FOR GLOBAL SOURCING
276 POTENTIAL PROBLEMS 277 QUESTIONS BEFORE GOING GLOBAL 279 SUPPLY
CHANNELS 279 GLOBAL TRADE INTERMEDIARIES 280 INTERNATIONAL PROCUREMENT
OFFICES 281 DIRECT SUPPLIERS 282 ELIMINATING INTERMEDIARIES 282
IDENTIFYING DIRECT SUPPLIERS 282 / QUALIFYING DIRECT SUPPLIERS 283
PREPARING FOR DIRECT RELATIONS 284 THE INITIAL MEETING 286 CURRENCY AND
PAYMENT ISSUES 286 EXCHANGE RATES 286 PAYMENTS 287 COUNTERTRADE 288
SUPPLY MANAGEMENT S ROLE 289 CREATIVE COUNTERTRADE 290 POLITICAL AND
ECONOMIC ALLIANCES 290 EUROPEAN UNION 290 NORTH AMERICAN FREE TRADE
AGREEMENT 293 MERCOSUR 293 XX CONTENTS ASSOCIATION OF SOUTHEAST ASIAN
NATIONS 294 ASIA PACIFIC ECONOMIC COOPERATION 294 CONCLUDING REMARKS 294
DISCUSSION QUESTIONS 295 INTERNET EXERCISE: ONE RED PAPER CLIP 295
SUGGESTED READING 296 APPENDIX: CURRENCY RISK 296 PART AM CHAPTER J!3
TOTAL COST OF OWNERSHIP 303 CHAPTER OBJECTIVES 303 VIGNETTE: PURCHASE
PRICE: JUST ONE COMPONENT OF COST 303 THE THREE COMPONENTS OF TOTAL COST
304 ACQUISITION COSTS 304 OWNERSHIP COSTS 306 POST-OWNERSHIP COSTS 309
TCO, NET PRESENT VALUE ANALYSIS, AND ESTIMATED COSTS 310 THE IMPORTANCE
OF TOTAL COST OF OWNERSHIP IN SUPPLY MANAGEMENT 312 SERVICE PROVIDERS
313 RETAIL 314 MANUFACTURING 314 SUPPLY CHAINS/SUPPLY NETWORKS 315 /
CONCLUDING REMARKS 315 DISCUSSION QUESTIONS 316 INTERNET EXERCISE: TOTAL
OPERATING COSTS 316 SUGGESTED READING 317 APPENDIX: SUPPLY MANAGEMENT IN
ACTION 317 CHAPTER PRICE ANE§ COST ANALYSIS 321 CHAPTER OBJECTIVES 321
VIGNETTE: A PROBLEM OF PRICE 321 GENERAL ECONOMIC CONSIDERATIONS 322
CONDITIONS OF COMPETITION 322 VARIABLE-MARGIN PRICING 324 PRODUCT
DIFFERENTIATION 325 CONTENTS XXI SIX CATEGORIES OF COST 326 REGULATION
BY COMPETITION 328 PRICE ANALYSIS 330 COMPETITIVE PRICE PROPOSALS 330
REGULATED, CATALOG, AND MARKET PRICES 330 INTERNET/E-COMMERCE II 331
HISTORICAL PRICES 331 INDEPENDENT COST ESTIMATES 331 COST ANALYSIS 332
COST ANALYSIS DEFINED 332 CAPABILITIES OF MANAGEMENT 332 EFFICIENCY OF
LABOR 333 AMOUNT AND QUALITY OF SUBCONTRACTING 333 PLANT CAPACITY 333
SOURCES OF COST DATA 334 POTENTIAL SUPPLIERS 334 SUPPLY PARTNERS 334
COST MODELS 334 DIRECT COSTS 334 DIRECT LABOR 336 DIRECT MATERIALS 337
TOOLING COSTS 337 LEARNING CURVES 337 THE CUMULATIVE CURVE AND THE UNIT
CURVE 337 TARGET COST ESTIMATION 338 INDIRECT COSTS 341 ENGINEERING
OVERHEAD 341/ MATERIAL OVERHEAD 341 MANUFACTURING OVERHEAD 341 GENERAL
AND ADMINISTRATIVE 341 SELLING 341 RECOVERING INDIRECT COSTS 342
ACTIVITY BASED COSTING 342 TARGET COSTING 343 PROFIT 343 CONCLUDING
REMARKS 345 DISCUSSION QUESTIONS 345 INTERNET EXERCISE: DEFINING THE NEW
OLIGOPOLIES 346 SUGGESTED READING 346 APPENDIX A: APPLICATION OF
LEARNING CURVES 347 APPENDIX B: DISCOUNTS 349 XXII CONTENTS CHAPTER US
METHODS OF COMPENSATION 352 CHAPTER OBJECTIVES 352 VIGNETTE: R&D
CONTRACT DEVELOPMENT AT PNS 352 INTRODUCTION TO COMPENSATION
ARRANGEMENTS 354 OBSERVATION 356 CONTRACT COST RISK APPRAISAL 356
TECHNICAL RISK 356 CONTRACT SCHEDULE RISK 357 GENERAL TYPES OF CONTRACT
COMPENSATION ARRANGEMENTS 357 FIXED PRICE CONTRACTS 357 INCENTIVE
CONTRACTS 357 COST-TYPE CONTRACTS 358 SPECIFIC TYPES OF COMPENSATION
ARRANGEMENTS 358 FIRM FIXED PRICE CONTRACTS 358 FIXED PRICE WITH
ECONOMIC PRICE ADJUSTMENT CONTRACTS 360 FIXED PRICE REDETERMINATION
CONTRACTS 361 INCENTIVE ARRANGEMENTS 361 FIXED PRICE INCENTIVE FEE 363
COST PLUS INCENTIVE FEE ARRANGEMENTS 364 COST PLUS FIXED FEE
ARRANGEMENTS 365 COST PLUS AWARD FEE 366 COST WITHOUT FEE 366 COST
SHARING 367 TIME AND MATERIALS 367 LETTER CONTRACTS AND LETTERS OF
INTENT 367 CONSIDERATIONS IN SELECTING THE METHOD OF COMPENSATION 368
CONCLUDING REMARKS 369 DISCUSSION QUESTIONS 369 INTERNET EXERCISE: NASA
PROCUREMENT: USE OF AWARD FEES FOR ACHIEVING PROGRAM OUTCOMES SHOULD BE
IMPROVED 370 SUGGESTED READING 370 CHAPTER NEGOTIATION 371 CHAPTER
OBJECTIVES 371 VIGNETTE: NEGOTIATING FOR GOLD 371 OBJECTIVES OF
NEGOTIATION 373 QUALITY 373 FAIR AND REASONABLE PRICE 373 ON-TIME
PERFORMANCE 373 CONTENTS XXIII CONTROL 373 COOPERATION 374 SUPPLIER
RELATIONSHIP MANAGEMENT 374 WHEN TO NEGOTIATE 374 SUPPLY MANAGEMENT S
ROLE IN NEGOTIATION 375 THE SUPPLY MANAGEMENT PROFESSIONAL ACTING ALONE
375 THE SUPPLY MANAGEMENT PROFESSIONAL AS THE NEGOTIATING TEAM LEADER
376 THE NEGOTIATION PROCESS 377 PREPARATION 377 ESTABLISHING OBJECTIVES
380 IDENTIFY THE DESIRED TYPE OF RELATIONSHIP 381 FIVE POWERFUL
PREPARATION ACTIVITIES 381 FACE-TO-FACE DISCUSSIONS 382 FACT FINDING 382
RECESS 383 NARROWING THE DIFFERENCES 383 HARD BARGAINING 383 TECHNIQUES
384 UNIVERSALLY APPLICABLE TECHNIQUES 384 TRANSACTIONAL TECHNIQUES 386
COLLABORATIVE AND ALLIANCE NEGOTIATING TECHNIQUES 388 THE DEBRIEFING: AN
INCREDIBLE LEARNING OPPORTUNITY 389 DOCUMENTATION 390 ONLINE NEGOTIATION
390 NEGOTIATING FOR PRICE 392 PRICE ANALYSIS NEGOTIATION 393 COST
ANALYSIS NEGOTIATION 394 CHARACTERISTICS OF A SUCCESSFUL NEGOTIATOR 394
CONCLUDING REMARKS 395 DISCUSSION QUESTIONS 395 INTERNET EXERCISE:
REVERSE AUCTION SITES 396 SUGGESTED READING 396 5 PART MANAGING
CONTRACTS @RADL ^BATI@WSLIIP@ 397 CHAPTER 17 CONTRACT FORMATION AND
LEGAL ISSUES 399 CHAPTER OBJECTIVES 399 VIGNETTE: CHRYSLER, LLC, VERSUS
PLASTECH ENGINEERED PRODUCTS INC. 399 XXIV CONTENTS LITIGATION
PREVENTION 400 DISPUTE RESOLUTION 401 NEGOTIATION 401 MEDIATION 401
LITIGATION 402 ARBITRATION 402 COURTS 402 DEVELOPMENT OF COMMERCIAL LAW
402 ELECTRONIC CONTRACT CONSIDERATIONS: CYBERLAW 403 ATTEMPTS TO REVISE
THE UCC 404 BASIC LEGAL CONSIDERATIONS 404 STATUS OF AN AGENT 404 THE
PURCHASE CONTRACT 405 SPECIAL LEGAL CONSIDERATIONS 408 INSPECTION RIGHTS
408 RIGHTS OF REJECTION 408 TITLE AND RISK OF LOSS 409 WARRANTIES 409
EVERGREEN CONTRACTS 410 ORDER CANCELLATION AND BREACH OF CONTRACT 411
JIT CONTRACTS 412 HONEST MISTAKES 413 PATENT INFRINGEMENT 413 RESTRAINT
OF TRADE LAWS 414 INTERNATIONAL CONSIDERATIONS 414 CONTRACTS FOR THE
INTERNATIONAL SALE OF GOODS 415 FOREIGN CORRUPT PRACTICES ACT 415
CONCLUDING REMARKS 416 DISCUSSION QUESTIONS 417 INTERNET EXERCISE: U.S.
BANKRUPTCY COURTS 417 SUGGESTED READING 417 CHAPTER CONTRACT AND
RELATIONSHIP MANAGEMENT 419 CHAPTER OBJECTIVES 419 VIGNETTE: MANAGING
CONTRACT PERFORMANCE 419 NEED FOR BETTER CONTRACT MANAGEMENT 420
PRE-AWARD CONFERENCE: THE STAGE HAS BEEN SET 420 MONITORING AND
CONTROLLING PROJECT PROGRESS 421 OPERATIONS PROGRESS REPORTS 422 GANTT
CHARTS 422 CONTENTS XXV CPM AND PERT 423 CLOSED LOOP MRP SYSTEMS 424
MONITORING AND CONTROLLING TOTAL SUPPLIER PERFORMANCE 424 SUPPLIER
PERFORMANCE EVALUATION 425 MOTIVATION 427 PUNISHMENT 427 REWARDS 428
ASSISTANCE 428 TRANSFORMATIONAL TRAINING 428 QUALITY AUDITS AND SUPPLY
SYSTEM REVIEWS 428 PROBLEM SOLVING 429 COLLABORATION 429 MANAGING THE
RELATIONSHIP 429 CONCLUDING REMARKS 430 DISCUSSION QUESTIONS 430
INTERNET EXERCISE: REFORMING PROJECT MANAGEMENT 431 SUGGESTED READING
431 APPENDIX A: SUPPLIER REPORTING REQUIREMENTS FOR UNIQUE MAJOR
PROJECTS 431 APPENDIX B: HOW CRITICAL PATH SCHEDULING WORKS 432 APPENDIX
C: SUPPLIER QUESTIONNAIRE 436 CHAPTER 19) ETHICS AND SOCIAL
RESPONSOFOBOOTIES 437 CHAPTER OBJECTIVES 437 VIGNETTE: A QUESTION OF
ETHICS? 437 ETHICS IN THE SUPPLY MANAGEMENT CONTEXT 439 PROFESSIONAL
SUPPLY MANAGEMENT ETHICS 440 PRINCIPLES AND STANDARDS OF ETHICAL SUPPLY
MANAGEMENT CONDUCT 440 1. PERCEIVED IMPROPRIETY 440 2. CONFLICT OF
INTEREST 441 3. ISSUES OF INFLUENCE 441 4. RESPONSIBILITIES TO YOUR
EMPLOYER 442 5. SUPPLIER AND CUSTOMER RELATIONSHIPS 443 6.
SUSTAINABILITY AND SOCIAL RESPONSIBILITY 443 7. CONFIDENTIAL AND
PROPRIETARY INFORMATION 443 8. RECIPROCITY 444 9. APPLICABLE LAWS,
REGULATIONS AND TRADE AGREEMENTS 445 10. PROFESSIONAL COMPETENCE 445
NATIONAL AND INTERNATIONAL SUPPLY MANAGEMENT CONDUCT 446 IMPORTANT AREAS
REQUIRING AMPLIFICATION 447 AVOID SHARP PRACTICES 447 XXWI CONTENTS
COMPETITIVE BIDDING 448 NEGOTIATION 449 SAMPLES 449 TREATING SALESPEOPLE
WITH RESPECT 449 SUBSTANDARD MATERIALS AND SERVICES 449 GIFTS AND
GRATUITIES 450 MANAGEMENT RESPONSIBILITIES 452 WRITTEN STANDARDS 452
ETHICS TRAINING AND EDUCATION 452 DEPARTMENTAL ENVIRONMENT 453
MISCELLANEOUS FACTORS 453 DEALING WITH GRAY AREAS 453 THE FOUR WAY TEST
454 SOCIAL RESPONSIBILITIES 454 CONCLUDING REMARKS 455 DISCUSSION
QUESTIONS 456 INTERNET EXERCISE: CORPORATE ETHICS 456 SUGGESTED READING
456 PART U MATERIALS JTEMGIEP@RO@IRIT 459 CHAPTER PRODUCTION AND
INVENTORY CONTROL 461 CHAPTER OBJECTIVES 461 VIGNETTE: SALES FORECASTS:
FACT OR FICTION? 462 PART I: THE FUNDAMENTALS OF PRODUCTION PLANNING 462
MODERN PRODUCTION PLANNING SYSTEMS 463 AGGREGATE PLANNING AND MASTER
SCHEDULING 464 MATERIAL REQUIREMENTS PLANNING 466 CAPACITY REQUIREMENTS
PLANNING 470 CONTROL OF PRODUCTION ACTIVITIES 471 TWO MANAGEMENT
CONSIDERATIONS 472 EVOLUTION OF MRP AND MRP II SYSTEMS 473 IMPACT ON
PURCHASING AND SUPPLY MANAGEMENT 474 JUST-IN-TIME PRODUCTION PLANNING
476 A JIT ILLUSTRATION 477 THE IMPACT OF JIT ON PURCHASING AND THE
SUPPLY CHAIN 479 ERP SYSTEMS 480 CONCLUSION 480 CONTENTS XXVII PART II:
THE FUNCTIONS OF INVENTORIES 480 DEFINITION OF INVENTORIES 482 INVENTORY
ANALYSIS 482 INVENTORY CATALOG 482 ABC ANALYSIS: THE 80-20 CONCEPT 483
DEPENDENT DEMAND AND INDEPENDENT DEMAND 485 COSTS ASSOCIATED WITH
INVENTORIES 485 CARRYING COSTS 485 ACQUISITION COSTS 487 ECONOMIC ORDER
QUANTITY CONCEPT 488 OTHER USES OF THE EOQ CONCEPT 490 THE WEAKNESSES OF
THE EOQ FORMULA 491 TYPES OF INVENTORY CONTROL SYSTEMS 492 CYCLICAL OR
FIXED ORDER INTERVAL SYSTEM 492 THE JUST-IN-TIME APPROACH 493 MATERIAL
REQUIREMENTS PLANNING SYSTEM 494 ORDER POINT OR FIXED ORDER QUANTITY
SYSTEM 495 CONCLUDING REMARKS 499 DISCUSSION QUESTIONS 500 SUGGESTED
READING 502 APPENDIX: THE FUNDAMENTALS OF INBOUND TRANSPORTATION 502
CHAPTER 21 DEMAND MANAGEMENT AND LOGISTICS 527 CHAPTER OBJECTIVES 527
VIGNETTE: CIRCUS TENTS FOR MCC LOGISTICS 527 THE KEY TO SUPPLY CHAIN
MANAGEMENT 528 THE SCM TRIANGLE 529 EVOLUTION TO STRATEGIC SCM 529
STRATEGIC DEMAND MANAGEMENT 530 THE BULLWHIP EFFECT 532 EVOLUTION OF
STRATEGIC DEMAND 533 FORECASTING DEMAND 534 PLANNING WITH TIME FENCES
535 IMPLICATIONS FOR SUPPLY MANAGEMENT 536 STRATEGIC LOGISTICS
MANAGEMENT 53 6 LOGISTICS DEFINED 536 THE ROLE OF LOGISTICS IN SUPPLY
CHAIN MANAGEMENT 536 ELIMINATE THE WAREHOUSE, IF POSSIBLE 537 CONCLUDING
REMARKS 537 XXVIII CONTENTS DISCUSSION QUESTIONS 538 INTERNET EXERCISE:
INFOR SCM: TRANSPORTATION AND LOGISTICS 538 SUGGESTED READING 538 7 PART
_ 541 CHAPTER 22 (IMPLEMENTING VASUE NETWORK MANAGEMENT 543 CHAPTER
OBJECTIVES 543 OVERVIEW 543 MEGATRONICS: BACKGROUND 544 VISION STATEMENT
544 VALUE PROPOSITION 544 LEADERSHIP 546 TRANSFORMATIONAL TRAINING 554
TRANSFORMATIONAL PLANNING 555 COST 558 QUALITY 560 TECHNOLOGY 561 THE
NEW PRODUCT DEVELOPMENT CYCLE 561 SUPPLIER FEEDBACK 564 SOCIAL
RESPONSIBILITIES 564 STANDARDIZATION 565 VALUE ENGINEERING AND VALUE
ANALYSIS 565 ORGANIZATION AND STAFFING 565 BRINGING THE TROOPS ONSIDE
568 MORE INITIATIVES 571 JANUARY 2012 575 CONCLUDING REMARKS 575
DISCUSSION QUESTIONS 576 SUGGESTED READING 576 APPENDIX A: THE INSTITUTE
FOR SUPPLY MANAGEMENT S R. GENE RICHTER AWARDS FOR LEADERSHIP AND
INNOVATION IN SUPPLY MANAGEMENT 577 APPENDIX B: AT ROLLS-ROYCE NORTH
AMERICA, AN ORGANIZATIONAL SHIFT IS THE DRIVING FORCE BEHIND AN
INNOVATIVE NEW JOURNEY TO ENGAGE ITS SUPPLY CHAIN 580 NAME INDEX 585
SUBJECT INDEX 590
|
| any_adam_object | 1 |
| author | Burt, David N. Petcavage, Sheila D. Pinkerton, Richard L. |
| author_GND | (DE-588)170677346 (DE-588)139819975 |
| author_facet | Burt, David N. Petcavage, Sheila D. Pinkerton, Richard L. |
| author_role | aut aut aut |
| author_sort | Burt, David N. |
| author_variant | d n b dn dnb s d p sd sdp r l p rl rlp |
| building | Verbundindex |
| bvnumber | BV035500904 |
| classification_rvk | QP 530 |
| ctrlnum | (OCoLC)468053966 (DE-599)BVBBV035500904 |
| dewey-full | 658.7 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.7 |
| dewey-search | 658.7 |
| dewey-sort | 3658.7 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 8. ed., international ed. |
| format | Book |
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| genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content (DE-588)4123623-3 Lehrbuch gnd-content |
| genre_facet | Aufsatzsammlung Lehrbuch |
| id | DE-604.BV035500904 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T21:39:01Z |
| institution | BVB |
| isbn | 9780071263306 0071263306 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-017557131 |
| oclc_num | 468053966 |
| open_access_boolean | |
| owner | DE-945 DE-20 DE-706 DE-M347 |
| owner_facet | DE-945 DE-20 DE-706 DE-M347 |
| physical | XXII, 600 S. Ill., graph. Darst. |
| publishDate | 2010 |
| publishDateSearch | 2010 |
| publishDateSort | 2010 |
| publisher | McGraw-Hill |
| record_format | marc |
| spelling | Burt, David N. Verfasser (DE-588)170677346 aut Supply management David N. Burt ; Sheila D. Petcavage ; Richard L. Pinkerton 8. ed., international ed. Boston, Mass. [u.a.] McGraw-Hill 2010 XXII, 600 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier The best-selling textbook presents a practical framework for students to apply how firms actually manage the enterprise-wide functions of purchasing and supply in today's business environment. New chapters have been added to the beginning and end of the text, to frame the new discussion of supply chain issues. The book has also been thoroughly updated to reflect the realities of purchasing and supply management in the digital age. Lærebøger Supply chain management Beschaffung (DE-588)4005988-1 gnd rswk-swf Beschaffungspolitik (DE-588)4431198-9 gnd rswk-swf Materialwirtschaft (DE-588)4037937-1 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content (DE-588)4123623-3 Lehrbuch gnd-content Materialwirtschaft (DE-588)4037937-1 s Beschaffungspolitik (DE-588)4431198-9 s DE-604 Beschaffung (DE-588)4005988-1 s Supply Chain Management (DE-588)4684051-5 s b DE-604 Petcavage, Sheila D. Verfasser aut Pinkerton, Richard L. Verfasser (DE-588)139819975 aut Dobler, Donald W. Begründer eines Werks oth 6. Auflage Dobler, Donald W. Purchasing and supply management (DE-604)BV010859729 7. Auflage Burt, David N. World class supply management (DE-604)BV022958844 GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017557131&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Burt, David N. Petcavage, Sheila D. Pinkerton, Richard L. Supply management Lærebøger Supply chain management Beschaffung (DE-588)4005988-1 gnd Beschaffungspolitik (DE-588)4431198-9 gnd Materialwirtschaft (DE-588)4037937-1 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| subject_GND | (DE-588)4005988-1 (DE-588)4431198-9 (DE-588)4037937-1 (DE-588)4684051-5 (DE-588)4143413-4 (DE-588)4123623-3 |
| title | Supply management |
| title_auth | Supply management |
| title_exact_search | Supply management |
| title_full | Supply management David N. Burt ; Sheila D. Petcavage ; Richard L. Pinkerton |
| title_fullStr | Supply management David N. Burt ; Sheila D. Petcavage ; Richard L. Pinkerton |
| title_full_unstemmed | Supply management David N. Burt ; Sheila D. Petcavage ; Richard L. Pinkerton |
| title_old | Dobler, Donald W. Purchasing and supply management Burt, David N. World class supply management |
| title_short | Supply management |
| title_sort | supply management |
| topic | Lærebøger Supply chain management Beschaffung (DE-588)4005988-1 gnd Beschaffungspolitik (DE-588)4431198-9 gnd Materialwirtschaft (DE-588)4037937-1 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| topic_facet | Lærebøger Supply chain management Beschaffung Beschaffungspolitik Materialwirtschaft Supply Chain Management Aufsatzsammlung Lehrbuch |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017557131&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT burtdavidn supplymanagement AT petcavagesheilad supplymanagement AT pinkertonrichardl supplymanagement AT doblerdonaldw supplymanagement |