Managing purchasing: making the supply team work
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Tempe, Ariz.
National Association of Purchasing Management
1995
Chicago [u.a.] Irwin Professional Pub. |
| Schriftenreihe: | The NAPM professional development series
2 |
| Schlagworte: | |
| Online-Zugang: | Publisher description Table of contents Inhaltsverzeichnis |
| Beschreibung: | Based on: C.P.M. study guide. 6th ed. 1992. - Includes bibliographical references and index |
| Beschreibung: | xx, 268 S. graph. Darst. |
| ISBN: | 0786301279 |
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| 245 | 1 | 0 | |a Managing purchasing |b making the supply team work |c Kenneth H. Killen and John W. Kamauff |
| 246 | 1 | 3 | |a C.P.M. study guide |
| 264 | 1 | |a Tempe, Ariz. |b National Association of Purchasing Management |c 1995 | |
| 264 | 1 | |a Chicago [u.a.] |b Irwin Professional Pub. | |
| 300 | |a xx, 268 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 1 | |a The NAPM professional development series |v 2 | |
| 500 | |a Based on: C.P.M. study guide. 6th ed. 1992. - Includes bibliographical references and index | ||
| 650 | 7 | |a Compras (administracao) |2 larpcal | |
| 650 | 4 | |a Industrial procurement |x Management | |
| 650 | 4 | |a Purchasing | |
| 700 | 1 | |a Kamauff, John W. |e Verfasser |4 aut | |
| 830 | 0 | |a The NAPM professional development series |v 2 |w (DE-604)BV010037628 |9 2 | |
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Datensatz im Suchindex
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| adam_text | I
CONTENTS
Series Overview v
Acknowledgments vii
Chapter 1: Introduction 1
Introduction and Overview 1
Purpose 1
Purchasing s Direct Contribution 2
Indirect Effects 6
The Fields of Purchasing Administration and Management 10
Purchasing Planning 11
Organizing for Purchasing 11
Directing the Purchasing Department 12
Motivating Purchasing 12
Controlling Purchasing 13
Evaluating Purchasing 13
Managing Purchasing 14
Key Points 15
References and Recommended Readings 16
Chapter 2: The Administrative Paperwork 17
Paper and the Computer 17
Administration Versus the Functions of Management 19
Reasons for Forms 20
Communications 20
Operational Control and Records 20
Consistency of Approach 23
Types of Forms Used in Purchasing 23
xi
xii Contents
Elements of Form Design and Management 29
Available Media 29
Organization of Information 30
Instruction 30
Forms Control 30
Retention Periods 30
Privacy Act/Public Information Implication 31
Cost Implications 31
World-Class Practices 31
Key Points 32
References and Recommended Readings 33
Chapter 3: The Administrative System 35
Overview 35
Managerial Systems 35
Methods of Analyzing Purchasing Systems 39
Getting Acceptance of the System 45
Record Management 47
Typical Purchasing Department Records 48
Key Points 49
References and Recommended Readings 50
Chapter 4: Planning and Forecasting 51
Current Purchasing Planning 51
How to Translate Theory into Practice—An Overview 51
Operational and Strategic Plans 52
Developing Purchasing Objectives 52
Organizational Values 52
Setting Objectives 53
Strategic Objectives of the Purchasing Department 54
Contents xiii
How to Set Objectives 55
Types of Objectives 55
How to Write Objectives 56
Fundamental MBO Concepts 56
Basic Steps in the MBO Process 57
Programs or Projects 58
Electronic Data Interchange (EDI) 58
The Advantage of EDI 60
Implementing EDI 60
Standards and Benchmarks 61
ISO 9000 61
ANSI/ASQC Standard Q91-1987 64
4.6 Purchasing 64
4.6.1 General 64
4.6.2 Assessment of Sub-Contractors 64
4.6.3 Purchasing Data 64
4.6.4 Verification of Purchased Product 65
4.7 Purchaser Supplied Product 65
Benchmarks 67
Policies 69
Procedures 69
Forecasting 70
Requirement Forecasts 70
Market Forecasts 71
Materials Planning or Budgeting 74
Summary 75
Key Points 76
References and Recommended Readings 77
Chapter 5: Budgets and Cash Concepts 79
Budgeting 79
1
xiv Contents
Budgets and Cost Concepts 80
Principles of Budgeting 84
Decentralized Budgeting 84
Budgeting Accountability 86
Reporting Budget Results 87
Methods of Budgeting 87
Zero-based Budgets 87
Line Item 88
Program 88
Flexible 88
The Budgeting Process 89
Review Goals and Objectives 89
Define Needed Resources 89
Estimate the Dollar Value of Needed Resources 90
Present the Budget/Obtain the Appropriation 90
Control Expenditures 90
Cost Concepts 90
Standard Costs 91
Direct Costs 92
Indirect Costs 92
Cost Savings 93
Value Analysis 95
Inventory Carrying Cost 100
Key Points 101
References and Recommended Readings 102
Chapter 6: Organizing and Organization 103
Fundamental Ideas About Organizing 103
Basic Concepts of Organizing 104
The Purchasing Manager as Organizer 106
I
Contents xv
Components of Organizational Structure 107
Line Organization 107
The Staff Organization 107
The Service Organization 109
Developing Cooperative Line, Service,
and Staff Relationships 110
Distinctions Between Line Authority and Functional Authority 111
Centralized Versus Decentralized Corporate Structure 112
Should Purchasing be Centralized or Decentralized? 113
Advantages of Centralized Purchasing 117
Advantages of Decentralized Purchasing 117
Functional Authority of Decentralized Purchasing 118
Organizing for Global Sourcing 119
Departmental Organization 124
Key Account Buying 124
Materials Management Organization 125
Group Dynamics 128
Committees 128
Committee Membership 129
Formal Work Groups 130
Informal Work Groups 130
Teams 131
The Principles of Organization 135
Importance of Good Staffing 135
The Employee s Responsibility 136
Managerial Authority 137
The Principles of Delegation 137
Task Responsibility 139
Effective Delegation 141
How an Employee Knows What to Do 142
How an Employee Knows Whose Orders to Follow 143
Organizational Policies 143
xvi Contents
Key Points 144
References and Recommended Readings 146
Chapter 7: Staffing 147
Staffing 147
Job Requirements 148
General Characteristics for Purchasing Personnel 150
The Impact of Government on Employment 154
Promotion 15
Standards/Certification 157
Career Advancement 157
Advantages/Disadvantages of Promoting from Within 158
Advantages/Disadvantages of Hiring Outside Employees 159
Succession Planning 159
Orienting New Employees 159
Initial Job Training (Functional Orientation) 160
Continuous Professional Development 162
What is Retraining? 165
Developing Training Manuals 166
Training, Cost Efficiency and Measurement of Outcome 166
The Purchasing Manager s Role in Training 167
Training, Retraining and Coaching 167
Training Tracks 167
Product Knowledge 167
Organizational Practices 167
Purchasing Principles 168
Resolve Employee Performance Problems 168
Corrective Action Process 169
Types of Problems 169
Documentation 170
Contents xvii
Collective Bargaining Requirements 170
Employee Assistance Programs 170
Employee Appraisals 170
Determine Appraisal Factors 170
Conduct Interview/Give Feedback 171
Team and/or Peer Input 172
Self-Assessment 172
Employee Accountability 172
Customer Input 172
Uses of Performance Appraisal Data 173
Salary Increase 173
Promotion 173
Personal/Career Development 173
Employee Morale 173
Disciplinary Action 173
Employee Recognition 174
Issues in the Termination of Employees 174
Consistent Documentation/Evaluation 174
Personnel Policies, Procedures, and Union Requirements 175
Key Points 175
Chapter 8: Directing: Leadership and Communication 179
Principles of Directing 179
Directing 179
Two Basic Principles of Directing 179
Leadership 180
Definition of Leadership 180
Various Styles of Leadership 81
Definition of Leadership Style 181
Four Leadership Styles 181
Developing a Leadership Style 183
xviii Contents
Effect of Leadership on Morale 184
Communication and Leadership 1°*
Feedback 186
Overcoming Barriers to Communication 188
Failing to Realize that Communication is Important 189
The Mental Set and Faulty Communication 189
Faulty Message Construction 191
Poor Memory and Communication 193
Failing to Establish a Means for Feedback 193
Developing Teamwork 194
Key Points 194
Chapter 9: Motivation 197
Motivation 197
Taylor s Piece-Rate System 197
Soldiering 198
Motion and Time Standards 198
Applying Taylor s Philosophies 200
Hawthorne Studies 200
The Illumination Study 201
The Relay Assembly Test 201
Is Piece-Rate a Good Incentive? 202
Applying Hawthorne 202
Maslow s System of Need Priorities 203
Applying Maslow 205
McGregor: Theory X and Theory Y 206
Theory X 206
Theory Y 207
Herzberg s Motivation Hygiene Theory 208
Satisfiers 209
Dissatisfiers 210
I
Contents xix
Applying Herzberg 211
Ouchi s Theory Z 211
McGregor and Ouchi 213
Toward a More Motivated Purchasing Department 213
Quality Leadership 214
Empowerment 215
Rightsizing/Workload 217
Motivation and the Supply Team 217
Group Dynamics 217
Formal Work Groups 217
Informal Work Groups 217
Key Points 218
Chapter 10: Controlling and Evaluating 221
The Responsibility of the Purchasing Manager in Controlling 224
Neglect and Inefficiency Promote High Cost of Care 224
What to Control 225
The Management Process: Initial Phase 225
Planning for Control 225
Organizing for Control 226
Directing and Control 226
The Management Process: Subsequent Phases 227
Corrective Action 229
Purchasing Departmental Evaluation 229
Measuring Improvement/Deterioration 230
Departmental-Level Evaluation 231
Departmental Objectives 232
Evaluation Factors and Criteria for Success 233
Supplier Selection and Evaluation 236
xx Contents
Internal Audits/Self-Governance 237
Exercising Management Control in Response to Results 237
Comparing Performance with the Plan 237
Reestablish Department Objectives 238
Reporting Materials Management Results 238
What to Report 238
The Written Report Outline 241
Oral Reports 243
Key Points 244
References and Recommended Readings 246
Chapter 11: The Role of the Purchasing Professional:
The Challenges Ahead 247
Introduction 247
The New Competition 248
Business Reengineering 251
Mass Customization 253
Organizational Transformation and Its Implications 254
Conclusion 259
Key Points 261
Index 263
|
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| series | The NAPM professional development series |
| series2 | The NAPM professional development series |
| spelling | Killen, Kenneth H. Verfasser aut Managing purchasing making the supply team work Kenneth H. Killen and John W. Kamauff C.P.M. study guide Tempe, Ariz. National Association of Purchasing Management 1995 Chicago [u.a.] Irwin Professional Pub. xx, 268 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier The NAPM professional development series 2 Based on: C.P.M. study guide. 6th ed. 1992. - Includes bibliographical references and index Compras (administracao) larpcal Industrial procurement Management Purchasing Kamauff, John W. Verfasser aut The NAPM professional development series 2 (DE-604)BV010037628 2 http://www.loc.gov/catdir/description/mh022/94044896.html Publisher description http://www.loc.gov/catdir/toc/mh022/94044896.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017554699&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Killen, Kenneth H. Kamauff, John W. Managing purchasing making the supply team work The NAPM professional development series Compras (administracao) larpcal Industrial procurement Management Purchasing |
| title | Managing purchasing making the supply team work |
| title_alt | C.P.M. study guide |
| title_auth | Managing purchasing making the supply team work |
| title_exact_search | Managing purchasing making the supply team work |
| title_full | Managing purchasing making the supply team work Kenneth H. Killen and John W. Kamauff |
| title_fullStr | Managing purchasing making the supply team work Kenneth H. Killen and John W. Kamauff |
| title_full_unstemmed | Managing purchasing making the supply team work Kenneth H. Killen and John W. Kamauff |
| title_short | Managing purchasing |
| title_sort | managing purchasing making the supply team work |
| title_sub | making the supply team work |
| topic | Compras (administracao) larpcal Industrial procurement Management Purchasing |
| topic_facet | Compras (administracao) Industrial procurement Management Purchasing |
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