An introduction to reference services in academic libraries:
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
New York
Haworth Information Press
2006
|
| Schriftenreihe: | Haworth series in introductory information science textbooks
|
| Schlagworte: | |
| Online-Zugang: | Table of contents Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXII, 194 S. Ill. |
| ISBN: | 9780789029577 9780789029584 078902957X 0789029588 |
Internformat
MARC
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| 300 | |a XXII, 194 S. |b Ill. | ||
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| 490 | 0 | |a Haworth series in introductory information science textbooks | |
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Academic libraries |x Reference services | |
| 650 | 4 | |a Academic libraries |x Reference services |z United States |v Case studies | |
| 650 | 4 | |a Reference services (Libraries) |v Problems, exercises, etc | |
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Datensatz im Suchindex
| _version_ | 1804139104688930816 |
|---|---|
| adam_text | CONTENTS
About the Editor xiii
Contributors xv
Preface xvii
PART I: CASE STUDIES
Case Study 1. Development, Implementation,
and Assessment of a Virtual Information Literacy
Tutorial on an Urban Campus 3
Valeda Frances Dent
Setting 3
Objectives 4
Methods 6
Results 12
Conclusion 14
Appendix: Orsem Library Information Quiz,
Fall 2004, Version 4 17
Exercises 21
Case Study 2. Reference Triage at the Medical University
of Ohio: Just-in-Case to Just-in-Time
at the Mulford Library 23
Marlene A. Porter
Jolene M. Miller
Introduction 23
Setting 24
Objective 26
Methods 27
Results 30
Exercises 32
Case Study 3. Marketing Library Services to Young
Male Faculty 35
Mary Mee
Introduction 35
Strategies 35
Conclusion 37
Exercises 37
Case Study 4. Relational Reference: A Challenge
to the Reference Fortress 39
John E. Holberg
Rel ational Reference 41
Reference As Being 42
Community of Practice 43
What Relational Reference Is Not 44
Exercises 47
Case Study 5. Virtual Reference: Answering Patrons
Questions Electronically 49
Christopher Nelson Cox
Introduction 49
Needs Assessment 50
Instant Answers@WPI 52
Collaborative Efforts 52
Number of Questions 53
Policies and Procedures 53
Staff Skills • 54
StaffTraining 55
Marketing 56
Service Continuation 56
Exercises 58
Case Study 6. What They Don t Teach You in Library
School: Experience Is the Real Teacher 61
Tammy S. Guerrero
Setting 61
Objective 62
Methods 62
Reference Services 64
Results 70
Conclusion 72
Exercises 75
Case Study 7. Occasional Occurrences at Owl Creek
University 77
Debra Cox Rollins
Rusty Gaspard
Introduction 77
Setting 78
Background 78
Conclusion 91
Exercises 99
Case Study 8. Uninvited Change: The Governors State
University Library s Evolving Reference
and Technology Desk 101
Paul Blobaum
Introduction 101
Objective 102
Methods 103
Results 106
Conclusion 109
Exercises 110
Case Study 9. Common Queries 113
Marilyn Schoot-Castle
Walk-Ins versus E-Mailed Queries 113
Professors Expecting Miracles 114
Undergraduate Expectations 115
Exercises 116
Case Study 10. Models for Measuring and Evaluating
Reference Costs 119
Matthew R. Marsteller
Susan Ware
Introduction 119
Reference Service Cost Studies 120
Reference Transaction Logs 120
Interactive Digital Reference Cost Models 121
Specific Cases 121
Conclusion 127
Exercises 129
Case Study 11. Customer Survey 131
Miron Stenche
Introduction 131
Objective 131
Method 131
Results 133
Conclusion 133
Exercises 133
PART II: ESSAYS
Essay 1. The Diverse Librarian 137
Paula M. Smith
Exercises 139
Essay 2. Academic Librarian As the Rodney Dangerfield
of University Faculty: I Get No Respect 141
Tammy S. Guerrero
Exercises 144
Essay 3. The Teaching Portfolio: Explaining What We
Do So Well 147
Mark L. McCallon
Introduction 147
What Is the Teaching Portfolio? 147
Summary of Teaching Responsibilities 148
Student Evaluation Data 149
Teaching Philosophy Statement 150
Teaching Objects and Supporting Data 152
Supporting Data 152
Uses of the Portfolio I54
Conclusion 154
Exercises 155
Appendix: Thinking About Teaching
and Learning 15
Essay 4. The Glass of Fashion: Librarianship
for the Twenty-First Century 159
Susan Swords Steffen
Michael J. Bell
Introduction 159
The New Library: Myth and Reality 160
Managing the Whirlwind 161
Educational Leadership 163
Conclusion 164
Exercises 165
Essay 5. Frames of Reference Considering the Meaning
of Reference—Its Origins, Present, and Future 167
Linda Loos Scarth
Reference/Referee/Referent 167
Frames 170
Reframing Reference 173
Exercises 176
Essay 6. Serving Unusual Patrons
in the Library 177
James Langan
Exercises 181
Essay 7. The Academic Librarian 183
Paula M. Smith
Research Skills in Fifty Minutes or Fewer: Teaching 184
Writer s Angst: Publishing 185
Learning to Play Nice: Committee Work 185
The Mystique of the Dossier 186
How Come Nobody Told Me That? Finding a Mentor 186
Information Glut: Staying Informed 187
Remembering Why I Chose This Profession—
It Wasn t the Money! 188
Exercises 189
Index 191
|
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| indexdate | 2024-07-09T21:38:47Z |
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| isbn | 9780789029577 9780789029584 078902957X 0789029588 |
| language | English |
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| series2 | Haworth series in introductory information science textbooks |
| spelling | An introduction to reference services in academic libraries Elizabeth Connor, editor New York Haworth Information Press 2006 XXII, 194 S. Ill. txt rdacontent n rdamedia nc rdacarrier Haworth series in introductory information science textbooks Includes bibliographical references and index Academic libraries Reference services Academic libraries Reference services United States Case studies Reference services (Libraries) Problems, exercises, etc USA (DE-588)4522595-3 Fallstudiensammlung gnd-content Connor, Elizabeth Sonstige oth http://www.loc.gov/catdir/toc/ecip0610/2006008061.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017546572&sequence=000010&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | An introduction to reference services in academic libraries Academic libraries Reference services Academic libraries Reference services United States Case studies Reference services (Libraries) Problems, exercises, etc |
| subject_GND | (DE-588)4522595-3 |
| title | An introduction to reference services in academic libraries |
| title_auth | An introduction to reference services in academic libraries |
| title_exact_search | An introduction to reference services in academic libraries |
| title_full | An introduction to reference services in academic libraries Elizabeth Connor, editor |
| title_fullStr | An introduction to reference services in academic libraries Elizabeth Connor, editor |
| title_full_unstemmed | An introduction to reference services in academic libraries Elizabeth Connor, editor |
| title_short | An introduction to reference services in academic libraries |
| title_sort | an introduction to reference services in academic libraries |
| topic | Academic libraries Reference services Academic libraries Reference services United States Case studies Reference services (Libraries) Problems, exercises, etc |
| topic_facet | Academic libraries Reference services Academic libraries Reference services United States Case studies Reference services (Libraries) Problems, exercises, etc USA Fallstudiensammlung |
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