The loyalty effect: the hidden force behind growth, profits, and lasting value
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Boston, Mass
Harvard Business School Press
1996
|
| Subjects: | |
| Online Access: | Volltext |
| Item Description: | Includes bibliographical references (p. 311-314) and index |
| Physical Description: | 1 Online-Ressource Illustrationen 24 cm |
| ISBN: | 0585056420 |
Staff View
MARC
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| 245 | 1 | 0 | |a The loyalty effect |b the hidden force behind growth, profits, and lasting value |c Frederick F. Reichheld with Thomas Teal |
| 264 | 1 | |a Boston, Mass |b Harvard Business School Press |c 1996 | |
| 300 | |a 1 Online-Ressource |b Illustrationen |c 24 cm | ||
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| 500 | |a Includes bibliographical references (p. 311-314) and index | ||
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| 650 | 4 | |a aConsommateurs xSatisfaction | |
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| 650 | 4 | |a aCustomer relations | |
| 650 | 4 | |a aJob satisfaction | |
| 650 | 4 | |a aLabor productivity | |
| 650 | 4 | |a aLoyalty | |
| 650 | 4 | |a aLoyauté | |
| 650 | 4 | |a aProductivité | |
| 650 | 4 | |a aRelations avec la clientèle | |
| 650 | 4 | |a aSatisfaction au travail | |
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| 650 | 4 | |a Customer relations | |
| 650 | 4 | |a Job satisfaction | |
| 650 | 4 | |a Labor productivity | |
| 650 | 4 | |a Loyalty | |
| 650 | 4 | |a Loyauté | |
| 650 | 4 | |a Productivité | |
| 650 | 4 | |a Relations avec la clientèle | |
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Record in the Search Index
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| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV035414097 |
| illustrated | Not Illustrated |
| indexdate | 2025-02-20T06:46:23Z |
| institution | BVB |
| isbn | 0585056420 |
| language | English |
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| physical | 1 Online-Ressource Illustrationen 24 cm |
| psigel | ZDB-1-NEL ZDB-4-NLEBK |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Harvard Business School Press |
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| spellingShingle | Reichheld, Frederick F. 1952- The loyalty effect the hidden force behind growth, profits, and lasting value aConsommateurs xSatisfaction aConsumer satisfaction aCustomer relations aJob satisfaction aLabor productivity aLoyalty aLoyauté aProductivité aRelations avec la clientèle aSatisfaction au travail Consommateurs Satisfaction Consumer satisfaction Customer relations Job satisfaction Labor productivity Loyalty Loyauté Productivité Relations avec la clientèle Satisfaction au travail Treue (DE-588)4126283-9 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4126283-9 (DE-588)4037278-9 |
| title | The loyalty effect the hidden force behind growth, profits, and lasting value |
| title_auth | The loyalty effect the hidden force behind growth, profits, and lasting value |
| title_exact_search | The loyalty effect the hidden force behind growth, profits, and lasting value |
| title_full | The loyalty effect the hidden force behind growth, profits, and lasting value Frederick F. Reichheld with Thomas Teal |
| title_fullStr | The loyalty effect the hidden force behind growth, profits, and lasting value Frederick F. Reichheld with Thomas Teal |
| title_full_unstemmed | The loyalty effect the hidden force behind growth, profits, and lasting value Frederick F. Reichheld with Thomas Teal |
| title_short | The loyalty effect |
| title_sort | the loyalty effect the hidden force behind growth profits and lasting value |
| title_sub | the hidden force behind growth, profits, and lasting value |
| topic | aConsommateurs xSatisfaction aConsumer satisfaction aCustomer relations aJob satisfaction aLabor productivity aLoyalty aLoyauté aProductivité aRelations avec la clientèle aSatisfaction au travail Consommateurs Satisfaction Consumer satisfaction Customer relations Job satisfaction Labor productivity Loyalty Loyauté Productivité Relations avec la clientèle Satisfaction au travail Treue (DE-588)4126283-9 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | aConsommateurs xSatisfaction aConsumer satisfaction aCustomer relations aJob satisfaction aLabor productivity aLoyalty aLoyauté aProductivité aRelations avec la clientèle aSatisfaction au travail Consommateurs Satisfaction Consumer satisfaction Customer relations Job satisfaction Labor productivity Loyalty Loyauté Productivité Relations avec la clientèle Satisfaction au travail Treue Management |
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