The loyalty effect: the hidden force behind growth, profits, and lasting value
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Boston, Mass
Harvard Business School Press
1996
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | Includes bibliographical references (p. 311-314) and index |
| Beschreibung: | 1 Online-Ressource Illustrationen 24 cm |
| ISBN: | 0585056420 |
Internformat
MARC
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| 100 | 1 | |a Reichheld, Frederick F. |d 1952- |e Verfasser |0 (DE-588)1204089809 |4 aut | |
| 245 | 1 | 0 | |a The loyalty effect |b the hidden force behind growth, profits, and lasting value |c Frederick F. Reichheld with Thomas Teal |
| 264 | 1 | |a Boston, Mass |b Harvard Business School Press |c 1996 | |
| 300 | |a 1 Online-Ressource |b Illustrationen |c 24 cm | ||
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| 650 | 4 | |a aConsommateurs xSatisfaction | |
| 650 | 4 | |a aConsumer satisfaction | |
| 650 | 4 | |a aCustomer relations | |
| 650 | 4 | |a aJob satisfaction | |
| 650 | 4 | |a aLabor productivity | |
| 650 | 4 | |a aLoyalty | |
| 650 | 4 | |a aLoyauté | |
| 650 | 4 | |a aProductivité | |
| 650 | 4 | |a aRelations avec la clientèle | |
| 650 | 4 | |a aSatisfaction au travail | |
| 650 | 4 | |a Consommateurs |x Satisfaction | |
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Customer relations | |
| 650 | 4 | |a Job satisfaction | |
| 650 | 4 | |a Labor productivity | |
| 650 | 4 | |a Loyalty | |
| 650 | 4 | |a Loyauté | |
| 650 | 4 | |a Productivité | |
| 650 | 4 | |a Relations avec la clientèle | |
| 650 | 4 | |a Satisfaction au travail | |
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Datensatz im Suchindex
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| author | Reichheld, Frederick F. 1952- |
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| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| indexdate | 2024-08-01T11:39:38Z |
| institution | BVB |
| isbn | 0585056420 |
| language | English |
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| physical | 1 Online-Ressource Illustrationen 24 cm |
| psigel | ZDB-1-NEL ZDB-4-NLEBK |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Harvard Business School Press |
| record_format | marc |
| spellingShingle | Reichheld, Frederick F. 1952- The loyalty effect the hidden force behind growth, profits, and lasting value aConsommateurs xSatisfaction aConsumer satisfaction aCustomer relations aJob satisfaction aLabor productivity aLoyalty aLoyauté aProductivité aRelations avec la clientèle aSatisfaction au travail Consommateurs Satisfaction Consumer satisfaction Customer relations Job satisfaction Labor productivity Loyalty Loyauté Productivité Relations avec la clientèle Satisfaction au travail Treue (DE-588)4126283-9 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4126283-9 (DE-588)4037278-9 |
| title | The loyalty effect the hidden force behind growth, profits, and lasting value |
| title_auth | The loyalty effect the hidden force behind growth, profits, and lasting value |
| title_exact_search | The loyalty effect the hidden force behind growth, profits, and lasting value |
| title_full | The loyalty effect the hidden force behind growth, profits, and lasting value Frederick F. Reichheld with Thomas Teal |
| title_fullStr | The loyalty effect the hidden force behind growth, profits, and lasting value Frederick F. Reichheld with Thomas Teal |
| title_full_unstemmed | The loyalty effect the hidden force behind growth, profits, and lasting value Frederick F. Reichheld with Thomas Teal |
| title_short | The loyalty effect |
| title_sort | the loyalty effect the hidden force behind growth profits and lasting value |
| title_sub | the hidden force behind growth, profits, and lasting value |
| topic | aConsommateurs xSatisfaction aConsumer satisfaction aCustomer relations aJob satisfaction aLabor productivity aLoyalty aLoyauté aProductivité aRelations avec la clientèle aSatisfaction au travail Consommateurs Satisfaction Consumer satisfaction Customer relations Job satisfaction Labor productivity Loyalty Loyauté Productivité Relations avec la clientèle Satisfaction au travail Treue (DE-588)4126283-9 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | aConsommateurs xSatisfaction aConsumer satisfaction aCustomer relations aJob satisfaction aLabor productivity aLoyalty aLoyauté aProductivité aRelations avec la clientèle aSatisfaction au travail Consommateurs Satisfaction Consumer satisfaction Customer relations Job satisfaction Labor productivity Loyalty Loyauté Productivité Relations avec la clientèle Satisfaction au travail Treue Management |
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