Improving healthcare using Toyota lean production methods: 46 steps for improvement
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Milwaukee, Wis.
ASQ Quality Press
2007
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Table of contents only Inhaltsverzeichnis |
| Beschreibung: | Rev. ed. of: Stop rising healthcare costs using Toyota lean production methods. 2005. Includes bibliographical references (p. 285-287) and index |
| Beschreibung: | XIV, 302 S. graph. Darst. 23 cm |
| ISBN: | 9780873897136 |
Internformat
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| 245 | 1 | 0 | |a Improving healthcare using Toyota lean production methods |b 46 steps for improvement |c Robert Chalice |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a Milwaukee, Wis. |b ASQ Quality Press |c 2007 | |
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| 500 | |a Rev. ed. of: Stop rising healthcare costs using Toyota lean production methods. 2005. | ||
| 500 | |a Includes bibliographical references (p. 285-287) and index | ||
| 610 | 2 | 4 | |a Toyota Jidōsha Kabushiki Kaisha |
| 650 | 4 | |a Medical care |x Cost control | |
| 650 | 4 | |a Medical care |x Quality control | |
| 650 | 4 | |a Medical care |x Cost effectiveness | |
| 650 | 4 | |a Production management | |
| 650 | 4 | |a Production control | |
| 650 | 4 | |a Health Care Costs |z United States | |
| 650 | 4 | |a Cost Control |x methods |z United States | |
| 650 | 4 | |a Health Care Reform |x economics |z United States | |
| 650 | 4 | |a Quality of Health Care |x economics |z United States | |
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Datensatz im Suchindex
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| adam_text | IMPROVING HEALTHCARE USING TOYOTA LEAN PRODUCTION METHODS 46 STEPS FOR
IMPROVEMENT SECOND EDITION ROBERT CHALICE ASQ QUALITY PRESS MILWAUKEE,
WISCONSIN CONTENTS PREFACE XI ACKNOWLEDGMENTS XIII PART I U.S.
HEALTHCARE SYSTEM PROBLEMS AND SOLUTIONS 1 CHAPTER 1 U.S. HEALTHCARE
SYSTEM PROBLEMS 3 RISING HEALTH INSURANCE PREMIUMS 3 WHY DOUBLE-DIGIT
HEALTH INSURANCE INCREASES? . . 9 46.6 MILLION AMERICANS (ALMOST 1 IN 6)
ARE WITHOUT HEALTH INSURANCE 13 MOTIVATING HEALTHCARE PROVIDERS TO
REDUCE COST AND IMPROVE QUALITY 15 TOYOTA LEAN PRODUCTION 18 WASTE IN
HEALTHCARE 21 EXCESS HEALTHCARE ADMINISTRATIVE AND OVERHEAD COSTS ....
22 EXCESS INSURANCE COMPANY ADMINISTRATIVE AND OVERHEAD COSTS 26 U.S.
HEALTH EXPENDITURES ARE A GROWING PERCENTAGE OFGDP 30 U.S. SPENDS TWICE
AS MUCH ON HEALTHCARE BUT RANKS 37TH IN HEALTH SYSTEM PERFORMANCE 32
QUALITY PROBLEMS IN U.S. HEALTHCARE 34 PAST FAILURE OF CONTINUOUS
QUALITY IMPROVEMENT AND TOTAL QUALITY MANAGEMENT 38 REDESIGNING THE U.S.
HEALTHCARE SYSTEM 39 VIII TABLE OF CONTENTS CHAPTER 2 RESPECT FOR
EMPLOYEES 41 PART II REDUCE HEALTHCARE COST AND IMPROVE QUALITY BY USING
TOYOTA LEAN PRODUCTION METHODS 43 CHAPTER 3 46 STEPS TO IMPROVE COST AND
QUALITY IN THE U.S. HEALTHCARE SYSTEM 45 STEP 1 DEFINE VALUE FROM THE
PERSPECTIVE OF THE PATIENT (CUSTOMER) 46 STEP 2 MAP THE PATIENT S VALUE
STREAM 47 STEP 3 WALK THROUGH ALL YOUR CORE PROCESSES, AND OBSERVE HOW
THEY WORK IN DETAIL 48 STEP 4 IMPLEMENT TOYOTA-STYLE LEAN PRODUCTION
METHODS 50 STEP 5 TRAIN ADMINISTRATORS, MANAGERS, AND SUPERVISORS TO BE
LEAN LEADERS 52 STEP 6 PROVIDE EMPATHETIC CHANGE MANAGEMENT TO EASE
THE TRANSITION TO LEAN 55 STEP 7 CHANGE QUALITY IMPROVEMENT DEPARTMENT
TO QUALITY AND COST IMPROVEMENT DEPARTMENT 56 STEP 8 CHANGE THE NAME
QUALITY IMPROVEMENT MANUAL TO QUALITY AND COST IMPROVEMENT MANUAL 57
STEP 9 EDUCATE EVERY EMPLOYEE ABOUT THE BASIC STRATEGIC PLAN OF THE
ORGANIZATION 57 STEP 10 ESTABLISH AN IMPROVEMENT PLAN WITH GOALS TO BE
ACCOMPLISHED BY SPECIFIC PEOPLE AND DATES 59 STEP 11 IMPLEMENT A SIMPLE
SCORECARD FOR THE ENTIRE HEALTHCARE ORGANIZATION 61 STEP 12 USE A SIMPLE
SCORECARD TO MONITOR EACH DEPARTMENT 63 STEP 13 THE BOARD OF DIRECTORS
INITIATES SELECTED STRATEGIC QUALITY AND COST IMPROVEMENT GOALS 65 STEP
14 PUBLISH AN ANNUAL QUALITY REPORT FOR SIMULTANEOUS REVIEW WITH THE
ANNUAL FINANCIAL REPORT 66 STEP 15 CREATE A RAPID IMPROVEMENT TEAM (RIT)
TO MAKE QUICK COST AND QUALITY IMPROVEMENTS 67 STEP 16 ENCOURAGE RIT
MEMBERS TO IMPLEMENT TOYOTA-STYLE WORK TEAMS 70 STEP 17 IMPLEMENT RAPID
IMPROVEMENT CIRCLES OF EMPLOYEES (RICS) 74 STEP 18 IMPLEMENT A PERMANENT
ORGANIZATIONAL STRUCTURE FOR QUALITY AND COST IMPROVEMENT 77 TABLE OF
CONTENTS IX STEP 19 SET A GOAL FOR EACH RIC MEMBER TO PRODUCE ONE TO
FOUR NEW SUGGESTIONS PER MONTH 77 STEP 20 HAVE A CLEAR REWARD AND
RECOGNITION PROGRAM, AND COMMUNICATE NEGATIVE CONSEQUENCES 79 STEP 21
ADOPT AND TEACH CONTINUOUS IMPROVEMENT TO AS MANY PEOPLE AS POSSIBLE IN
THE ORGANIZATION 79 STEP 22 THE RAPID IMPROVEMENT TEAM QUICKLY
IMPLEMENTS A 5S PROGRAM 80 STEP 23 IDENTIFY UNNECESSARY ITEMS USING RED
TAGS 83 STEP 24 PROMOTE VISUAL CONTROL THROUGHOUT THE WORKPLACE AND
ORGANIZATION 83 STEP 25 ELIMINATE ALL FORMS OF WASTE 85 STEP 26 REDUCE
SPECIFIC EXAMPLES OF POTENTIAL WASTE .... 103 STEP 27 SEQUENCE WORK AND
STANDARDIZE IT 109 STEP 28 ELIMINATE BOTTLENECKS TO IMPROVE CONTINUOUS
FLOW 110 STEP 29 DOCUMENT ALL IMPORTANT PROCESSES IN THE ORGANIZATION OR
DEPARTMENT 112 STEP 30 IMPLEMENT AND MAINTAIN CONTINUOUS IMPROVEMENT 113
STEP 31 CONSIDER RADICAL IMPROVEMENT WHERE APPROPRIATE 114 STEP 32
VIDEOTAPE EACH STEP OF ENTIRE WORK PROCESSES .... 115 STEP 33 USE
FLOWCHARTS TO IMPROVE CORE PROCESSES 116 STEP 34 USE SPAGHETTI DIAGRAMS
TO TRACE THE PATH OF A PATIENT, EMPLOYEE, OR PRODUCT 117 STEP 35 MEASURE
PROCESS CYCLE TIMES 117 STEP 36 IMPLEMENT QUICK CHANGEOVERS WITHIN A
PROCESS ... 118 STEP 37 COMPLEMENT NURSING CARE DELIVERY MODELS WITH
LEAN 119 STEP 38 CHALLENGE AND WORK WITH YOUR EXTENDED NETWORK OF
SUPPLIERS AND PARTNERS 120 STEP 39 AUTOMATE PROCESSES TO FURTHER IMPROVE
QUALITY AND COST 122 STEP 40 LEARN FROM BENCHMARK NONHEALTHCARE
ORGANIZATIONS 122 STEP 41 LEARN FROM OTHER BENCHMARK HEALTHCARE
ORGANIZATIONS 127 STEP 42 LEARN FROM THE INSTITUTE FOR HEALTHCARE
IMPROVEMENT 129 STEP 43 HOLD ON TO THE GAINS YOU VE ACHIEVED 129 STEP 44
REDUCE ADMINISTRATIVE OVERHEAD COSTS 130 TABLE OF CONTENTS STEP 45 AVOID
INSURANCE COMPANY OVERHEAD COSTS 131 STEP 46 TAKE A TOTAL SYSTEMS VIEW
OF HEALTHCARE FOR LEAN IMPROVEMENT 132 CHAPTER 4 A CAPSULE SUMMARY OF A
LEAN TOYOTA-LIKE PRODUCTION SYSTEM FOR HEALTHCARE 135 CHAPTER 5 A SHORT
TO-DO LIST TO NATIONALLY IMPROVE U.S. HEALTHCARE COST AND QUALITY 139
APPENDIX A AUTOMAKER BENCHMARKS 143 APPENDIX B CHILDREN S HOSPITAL AND
REGIONAL MEDICAL CENTER EMERGENCY DEPARTMENT PATIENT FLOW*RAPID PROCESS
IMPROVEMENT (RPI) 145 APPENDIX C 5-S CATCHES ON AT THE VA PITTSBURGH
HEALTH SYSTEM 151 APPENDIX D ERROR-FREE PATHOLOGY: APPLYING LEAN
PRODUCTION METHODS TO ANATOMIC PATHOLOGY AT THE UNIVERSITY OF PITTSBURGH
SHADYSIDE HOSPITAL 157 APPENDIX E GOING LEAN IN HEALTHCARE 191 APPENDIX
F CREATING LEAN HEALTHCARE 213 APPENDIX G FIXING HEALTHCARE FROM THE
INSIDE, TODAY 229 APPENDIX H LEAN AND HEALTHY 257 APPENDIX I NO
SATISFACTION AT TOYOTA 267 NOTES 279 BIBLIOGRAPHY 285 GLOSSARY OF LEAN
TERMS 289 INDEX 295
|
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| spelling | Chalice, Robert Verfasser aut Improving healthcare using Toyota lean production methods 46 steps for improvement Robert Chalice 2. ed. Milwaukee, Wis. ASQ Quality Press 2007 XIV, 302 S. graph. Darst. 23 cm txt rdacontent n rdamedia nc rdacarrier Rev. ed. of: Stop rising healthcare costs using Toyota lean production methods. 2005. Includes bibliographical references (p. 285-287) and index Toyota Jidōsha Kabushiki Kaisha Medical care Cost control Medical care Quality control Medical care Cost effectiveness Production management Production control Health Care Costs United States Cost Control methods United States Health Care Reform economics United States Quality of Health Care economics United States USA American Society for Quality Sonstige (DE-588)5294741-5 oth http://www.loc.gov/catdir/toc/ecip0710/2007004991.html Table of contents only GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017321107&sequence=000005&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Chalice, Robert Improving healthcare using Toyota lean production methods 46 steps for improvement Toyota Jidōsha Kabushiki Kaisha Medical care Cost control Medical care Quality control Medical care Cost effectiveness Production management Production control Health Care Costs United States Cost Control methods United States Health Care Reform economics United States Quality of Health Care economics United States |
| title | Improving healthcare using Toyota lean production methods 46 steps for improvement |
| title_auth | Improving healthcare using Toyota lean production methods 46 steps for improvement |
| title_exact_search | Improving healthcare using Toyota lean production methods 46 steps for improvement |
| title_full | Improving healthcare using Toyota lean production methods 46 steps for improvement Robert Chalice |
| title_fullStr | Improving healthcare using Toyota lean production methods 46 steps for improvement Robert Chalice |
| title_full_unstemmed | Improving healthcare using Toyota lean production methods 46 steps for improvement Robert Chalice |
| title_short | Improving healthcare using Toyota lean production methods |
| title_sort | improving healthcare using toyota lean production methods 46 steps for improvement |
| title_sub | 46 steps for improvement |
| topic | Toyota Jidōsha Kabushiki Kaisha Medical care Cost control Medical care Quality control Medical care Cost effectiveness Production management Production control Health Care Costs United States Cost Control methods United States Health Care Reform economics United States Quality of Health Care economics United States |
| topic_facet | Toyota Jidōsha Kabushiki Kaisha Medical care Cost control Medical care Quality control Medical care Cost effectiveness Production management Production control Health Care Costs United States Cost Control methods United States Health Care Reform economics United States Quality of Health Care economics United States USA |
| url | http://www.loc.gov/catdir/toc/ecip0710/2007004991.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017321107&sequence=000005&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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