Exploring the influence of relational factors on suppliers' inventory decisions and service performance:
Gespeichert in:
| 1. Verfasser: | |
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| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
2009
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | VIII, 157 S. graph. Darst. |
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| 650 | 7 | |a Entscheidungstheorie |2 stw | |
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| 650 | 7 | |a Logistik-Informationssystem |2 stw | |
| 650 | 7 | |a Supply Chain Management |2 stw | |
| 650 | 7 | |a Theorie |2 stw | |
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| adam_text | Titel: Exploring the influence of relational factors on suppliers inventory decisions and service performa
Autor: Wegener, Dorothea
Jahr: 2009
Content
1. Introduction..........................................................................................................1
1.1. Background and field perspective....................................................................1
1.2. Objectives.........................................................................................................2
1.3. Structure...........................................................................................................4
2. Review of the literature........................................................................................5
2.1. Basics of information sharing and information systems..................................5
2.1.1. Sharing of data, information, and knowledge and learning activities......6
2.1.2. Information flow in supply chains............................................................7
2.1.3. Functionality of information in supply chains..........................................8
2.1.4. Types of information shared in supply chains........................................10
2.1.5. Models of information sharing in supply chains....................................11
2.1.5.1. Information transfer model..............................................................11
2.1.5.2. Third party model............................................................................12
2.1.5.3. Information hub model....................................................................13
2.1.6. Technical standards of information transfer in supply chains................14
2.1.6.1. Product identification information and bar codes...........................15
2.1.6.2. GS1 EANCOM®............................................................................16
2.1.6.3. OS1XML........................................................................................17
2.1.6.4. GSlXMLvs. GS1 EANCOM®.....................................................19
2.1.6.5. Other information formats...............................................................20
2.1.7. Principles of supply-chain information systems.....................................20
2.1.7.1. Availability......................................................................................21
2.1.7.2. Accuracy..........................................................................................21
2.1.7.3. Timeliness.......................................................................................22
2.1.7.4. Exception-based..............................................................................22
2.1.7.5. Flexibility........................................................................................23
2.1.7.6. Appropriate format..........................................................................23
2.2. Relational factors in supply chain relationships............................................23
2.2.1. Relation-specific investments.................................................................24
2.2.2. Trust........................................................................................................26
2.2.3. Equity......................................................................................................28
-IV-
2.3. Value of information sharing in supply chains..............................................30
2.3.1. Historical approach to the value of information sharing in the literature...
................................................................................................................30
2.3.2. Concept of the value of information sharing..........................................31
2.3.3. Models about information sharing under various replenishment policies .
................................................................................................................31
2.3.4. Models including information sharing in demand forecast models.......36
2.4. Problems related to information sharing in supply chains.............................38
2.4.1. Data inaccuracy due to inefficiencies and errors....................................39
2.4.2. Outputs of traditional inventory management models...........................40
2.4.3. Reaction from supply chain partners and manipulation.........................41
2.5. Summary and gaps in the information sharing literature...............................42
3. Hypotheses..........................................................................................................45
3.1. Basic model to capture the empirical findings...............................................47
3.1.1. Process flow............................................................................................47
3.1.2. Demand distribution...............................................................................49
3.1.3. Inventory decisions and service performance........................................50
3.1.4. Link between inventory decisions and supply chain profits..................50
3.2. General information-sharing model to capture the empirical findings..........51
3.2.1. Process flow............................................................................................52
3.2.2. Demand distribution...............................................................................52
3.2.3. Inventory decisions and service performance........................................53
3.2.4. Link between inventory decisions and supply chain profits..................54
3.2.5. Effects of information sharing on the inventory decision and service
performance..........................................................................................................54
3.2.5.1. Collaborative promotions................................................................56
3.2.5.2. Supply chain characteristics............................................................57
3.3. Extended information sharing model.............................................................59
3.3.1. Trust........................................................................................................59
3.3.2. Equity......................................................................................................60
3.3.3. Investments in dedicated assets..............................................................61
3.3.4. Link between inventory decisions and supply chain profits..................62
3.4. Summary of hypotheses.................................................................................63
-V-
4. Research methodology.......................................................................................64
4.1. Research strategy...........................................................................................64
4.2. Research context............................................................................................65
4.2.1. Study context..........................................................................................65
4.2.2. Studied retailer........................................................................................67
4.2.3. Studied suppliers.....................................................................................68
4.3. Data collection procedure..............................................................................70
4.3.1. Perceptual data collection.......................................................................70
4.3.2. Archival data...........................................................................................71
4.3.3. Missing data treatment............................................................................72
4.4. Data analysis procedure.................................................................................74
4.4.1. Requirements relating to the data analysis procedure............................75
4.4.2. Selection of the data analysis procedure.................................................75
4.4.3. Description of the data analysis procedure.............................................78
5. Measure development and validation...............................................................81
5.1. Measure development procedures..................................................................82
5.1.1. Measure conceptualization procedure....................................................83
5.1.2. Measure operationalization procedure....................................................83
5.2. Measure validation procedure........................................................................88
5.2.1. Measure validation procedure for reflective constructs.........................89
5.2.2. Individual item reliability.......................................................................89
5.2.3. Convergent validity................................................................................90
5.2.4. Discriminant validity..............................................................................91
5.2.5. Measure validation procedure for formative constructs.........................92
5.3. Information sharing........................................................................................94
5.3.1. Measure development.............................................................................96
5.3.1.1. Data exchange.................................................................................96
5.3.1.2. Personal interaction.........................................................................96
5.3.1.3. Learning processes..........................................................................97
5.3.2. Measure validation..................................................................................98
5.3.2.1. Individual item reliability: data exchange, personal interaction, and
learning processes.............................................................................................98
5.3.2.2. Convergent validity: data exchange, personal interaction, and
learning processes.............................................................................................98
-VI-
5.3.2.3. Discriminant validity: data exchange, personal interaction, and
learning processes.............................................................................................99
5.3.2.4. Individual item reliability: information sharing..............................99
5.3.2.5. Multicolinearity: information sharing...........................................100
5.4. Relevant independent variables...................................................................100
5.4.1. Measure development...........................................................................100
5.4.1.1. Collaborative promotions..............................................................100
5.4.1.2. Supply chain demand characteristics............................................101
5.4.1.3. Trust...............................................................................................102
5.4.1.4. Equity............................................................................................103
5.4.1.5. Investments in dedicated assets.....................................................104
5.4.2. Measure validation................................................................................105
5.4.2.1. Individual item reliability: supply chain demand characteristics.. 105
5.4.2.2. Multicolinearity. supply chain demand characteristics.................106
5.4.2.3. Individual item reliability: collaborative promotions, trust, and
investments in dedicated assets.......................................................................106
5.4.2.4. Convergent validity: collaborative promotions, trust, and
investments in dedicated assets.......................................................................106
5.4.2.5. Discriminant validity: trust, investments in relation-specific assets,
and collaborative promotions..........................................................................107
5.4.2.6. Equity............................................................................................107
5.5. Supplier service level...................................................................................108
5.5.1. Measure development...........................................................................108
5.5.2. Measure validation................................................................................109
5.6. Supplier s conditional adjustment of inventory...........................................109
5.6.1. Measure development...........................................................................109
5.6.2. Measure validation................................................................................109
5.7. Measurement model.....................................................................................110
6. Hypothesis validation.......................................................................................Ill
6.1. Hypothesis testing procedures.....................................................................111
6.2. Hypothesis testing........................................................................................112
6.3. Discussion....................................................................................................115
6.3.1. Main effects on the conditional adjustment of inventory and service
performance........................................................................................................115
-VII-
6.3.2. Mediator effects on the conditional adjustment of inventory...............118
6.3.3. Effects resulting from the omission of one construct...........................119
6.3.4. Suggestions for moderating effects on the service performance..........120
6.4. Concluding remarks.....................................................................................121
References..................................................................................................................123
Appendix....................................................................................................................149
Figures
Figure 1: Information functionality................................................................................9
Figure 2: Information transfer model............................................................................11
Figure 3: Third party model..........................................................................................12
Figure 4: Information-hub model.................................................................................13
Figure 5: High-level example of EANCOM message flows........................................17
Figure 6 : Preferred communication method for new suppliers...................................20
Figure 7: Conceptual framework issued from Operations Management models.........45
Figure 8: Conceptual framework of this thesis.............................................................46
Figure 9: Example of the retailer s supply chain..........................................................48
Figure 10: Distribution of the retailer s total demand..................................................49
Figure 11: Ex-ante and ex-post perspectives on the inventory provided by the supplier
...............................................................................................................................53
Figure 12: Euros K/sqm per year.................................................................................67
Figure 13: Schema of SEM...........................................................................................76
Figure 14: Sequence flow of the PLS procedure..........................................................79
Figure 15 Causal relation between two latent constructs.............................................82
Figure 16: Summary of differences between types of measurement models...............84
Figure 17: Example of MIMIC and multi-order models..............................................86
Figure 18: Structural and measurement model...........................................................110
Figure 19: PLS Output................................................................................................113
Figure 20: The impact of trust, information investment, and equity on demand
uncertainty reduction...........................................................................................121
-VIII-
Tables
Table 1: Example XML message..................................................................................18
Table 2: Summary of hypotheses..................................................................................63
Table 3: Sample statistics.............................................................................................71
Table 4: Decision rules for determining whether a construct is formative or reflective
...............................................................................................................................86
Table 5: Summary of measures for information sharing..............................................97
Table 6: Summary of individual item reliability and convergent validity measures:
first-order constructs of information sharing.........................................................98
Table 7: Summary of discriminant validity measures..................................................99
Table 8: Summary of individual item reliability measures: second-order constructs of
information sharing.............................................................................................100
Table 9: Summary of measures of collaborative promotions.....................................101
Table 10: Summary of measures for supply chain demand characteristics................102
Table 11: Summary of measures for trust...................................................................103
Table 12: Summary of measures of equity.................................................................104
Table 13: Summary of measures of dedicated assets.................................................105
Table 14: Summary of individual item reliability measures: second-order constructs of
information sharing.............................................................................................106
Table 15: Summary of individual item reliability and convergent validity measures:
collaborative promotions, trust, and investments in dedicated assets.................107
Table 16: Summary of discriminant validity measures: collaborative promotions, trust,
and investments in dedicated assets....................................................................108
Table 17: Overview of hypotheses and expected and tested signs.............................113
Table 18: Results of the bootstrapping procedure......................................................114
Table 20: Results of the mediator effect of Z.............................................................115
Table 21: Results of the omission of each single construct in the structural model... 119
Table 22: Latent variable correlations........................................................................155
Table 23: Crossloading of PLS model........................................................................156
|
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| spelling | Wegener, Dorothea Verfasser aut Exploring the influence of relational factors on suppliers' inventory decisions and service performance submitted by Dorothea Wegener 2009 VIII, 157 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier St. Gallen, Univ., Diss., 2008 Betriebliche Lagerhaltung stw Dienstleistungsqualität stw Empirische Methode stw Entscheidungstheorie stw Informationsaustausch stw Lieferanten-Kunden-Beziehung stw Logistik-Informationssystem stw Supply Chain Management stw Theorie stw Vertrauen stw Bestandsmanagement (DE-588)4423366-8 gnd rswk-swf Informationsaustausch (DE-588)4131113-9 gnd rswk-swf Lieferant (DE-588)4167639-7 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Lieferant (DE-588)4167639-7 s Bestandsmanagement (DE-588)4423366-8 s Informationsaustausch (DE-588)4131113-9 s Supply Chain Management (DE-588)4684051-5 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017308011&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Wegener, Dorothea Exploring the influence of relational factors on suppliers' inventory decisions and service performance Betriebliche Lagerhaltung stw Dienstleistungsqualität stw Empirische Methode stw Entscheidungstheorie stw Informationsaustausch stw Lieferanten-Kunden-Beziehung stw Logistik-Informationssystem stw Supply Chain Management stw Theorie stw Vertrauen stw Bestandsmanagement (DE-588)4423366-8 gnd Informationsaustausch (DE-588)4131113-9 gnd Lieferant (DE-588)4167639-7 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| subject_GND | (DE-588)4423366-8 (DE-588)4131113-9 (DE-588)4167639-7 (DE-588)4684051-5 (DE-588)4113937-9 |
| title | Exploring the influence of relational factors on suppliers' inventory decisions and service performance |
| title_auth | Exploring the influence of relational factors on suppliers' inventory decisions and service performance |
| title_exact_search | Exploring the influence of relational factors on suppliers' inventory decisions and service performance |
| title_full | Exploring the influence of relational factors on suppliers' inventory decisions and service performance submitted by Dorothea Wegener |
| title_fullStr | Exploring the influence of relational factors on suppliers' inventory decisions and service performance submitted by Dorothea Wegener |
| title_full_unstemmed | Exploring the influence of relational factors on suppliers' inventory decisions and service performance submitted by Dorothea Wegener |
| title_short | Exploring the influence of relational factors on suppliers' inventory decisions and service performance |
| title_sort | exploring the influence of relational factors on suppliers inventory decisions and service performance |
| topic | Betriebliche Lagerhaltung stw Dienstleistungsqualität stw Empirische Methode stw Entscheidungstheorie stw Informationsaustausch stw Lieferanten-Kunden-Beziehung stw Logistik-Informationssystem stw Supply Chain Management stw Theorie stw Vertrauen stw Bestandsmanagement (DE-588)4423366-8 gnd Informationsaustausch (DE-588)4131113-9 gnd Lieferant (DE-588)4167639-7 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| topic_facet | Betriebliche Lagerhaltung Dienstleistungsqualität Empirische Methode Entscheidungstheorie Informationsaustausch Lieferanten-Kunden-Beziehung Logistik-Informationssystem Supply Chain Management Theorie Vertrauen Bestandsmanagement Lieferant Hochschulschrift |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017308011&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT wegenerdorothea exploringtheinfluenceofrelationalfactorsonsuppliersinventorydecisionsandserviceperformance |