Strategies for information technology and intellectual capital: challenges and opportunities
"This book presents efficient ways for executives to understand the impact of IT on the intellectual capital of their firms, and searches for a new mandate for management that takes into consideration the pervasive role of IT on competitive boundaries. It provides a synopsis of the history, ori...
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Hershey PA [u.a.]
Idea Group Publ.
2007
|
| Schriftenreihe: | Premier reference source
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis Inhaltsverzeichnis |
| Zusammenfassung: | "This book presents efficient ways for executives to understand the impact of IT on the intellectual capital of their firms, and searches for a new mandate for management that takes into consideration the pervasive role of IT on competitive boundaries. It provides a synopsis of the history, origin, taxonomies, ontologies, measurement models, and dynamics of intellectual capital"--Provided by publisher |
| Beschreibung: | XIX, 256 S. graph. Darst. |
| ISBN: | 1599040816 9781599040813 1599040824 |
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Datensatz im Suchindex
| _version_ | 1804138805400174592 |
|---|---|
| adam_text | Table of Contents
Detailed Table of Contents vi
Foreword xi
Preface xiii
Acknowledgments xix
Section I
Intellectual Capital: Origins and Future Prospects
Chapter I
What is Intellectual Capital? / Bernard Marr 1
Chapter II
Exploring Intellectual Capital Concept in Strategic Management Research / Daniela Carlucci
and Giovanni Schiuma 10
Chapter III
Intellectual Capital in Knowledge-Intensive Firms: Exploring the Concept and Main
Components in Boston s Route 128 / Pedro Lopez Sdez, Jose Emilio Navas Lopez, and
Gregorio Martin de Castro 29
Chapter IV
Human Capital Architecture and its Utilization in Accounting / Hai Ming Chen, Ku Jun Lin,
and Kuo-Jung Chang 40
Chapter V
Measurement Models in the Intellectual Capital Theory / Herman A. van den Berg 49
Chapter VI
The Financial Valuation of Intangibles: A Method Grounded on an IC-Based Taxonomy /
Arturo Rodriguez-Castellanos, Gerardo Arregui-Ayastuy, and Belen Vallejo-Alonso 66
Chapter VII
The Intellectual Capital Statement: New Challenges for Managers / Eduardo Bueno Campos
and Patricia Ordonez de Pablos 91
Section II
Intellectual Capital and Information Technology
Chapter VIII
The Impacts of Information Technology on the Stock and Flow of a Firm s Intellectual Capital /
Marja Toivonen, AnssiSmedlund, and Eila Jarvenpaa Ill
Chapter IX
Information Technology, Social Capital, and the Generation of Intellectual Capital /
Aino Kianto and Miia Kosonen 126
Chapter X
Method for Aligning Information Technology Resources to the Knowledge Mangement of an
Organization / Jose Osvaldo De Sordi and Jose Celso Contador 148
Chapter XI
ICT for Knowledge and Intellectual Capital Management in Organizations / Jacques Bulchand
and Jorge Rodriguez 168
Chapter XII
Knowledge Sharing in the Context of Information Technology Projects: The Case of a Higher
Education Institution / Clarissa Carneiro Mussi, Maria Terezinha Angeloni, and Fernando
Antonio Ribeiro Serra 188
Chapter XIII
The Impact of Information Technology on the Management of Intellectual Capital in the Banking
Industry / Shari S. C. Shang 201
Chapter XIV
Impact Analysis of Intranets and Portals on Organizational Capital: Exploratory Research on
Brazilian Organizations / Rodrigo Baroni de Carvalho andMarta Araujo Tavares Ferreira 215
Chapter XV
The Impact of RFID Technology on a Firm s Customer Capital: A Prospective Analysis in the
Retailing Industry / Luiz Antonio Joia 231
About the Authors 246
Index 252
Detailed Table of Contents
Foreword xi
Preface xiii
Acknowledgments xix
Section I
Intellectual Capital: Origins and Future Prospects
Chapter I
What is Intellectual Capital? / Bernard Marr 1
Today, intellectual capital is widely acknowledged as a principal driver of performance and a core dif¬
ferentiator for both private enterprises and governments. What is often not clearly understood is that
intellectual capital is a truly multidisciplinary field. This chapter outlines how intellectual capital as a
theme has evolved in different academic disciplines and discusses inter-disciplinary views on intellectual
capital. It outlines some of the major issues to be addressed, as well as some possible avenues of how
to take this important field forward.
Chapter II
Exploring Intellectual Capital Concept in Strategic Management Research / Daniela Carlucci
and Giovanni Schiuma 10
This chapter offers a comprehensive view of the key pillar concepts formulated, in the last 20 years, in
the strategic management literature grounding intellectual capital (IC) construct and related components.
In the last few years, IC emerged as a key concept for the identification and assessment of company s
intangible assets and knowledge resources. In this chapter it is argued that IC is an umbrella concept for
understanding and integrating four fundamental categories of firm s resources: human capital, social
capital, structural capital, and stakeholder capital. The authors believe that a clear understanding of the
IC concept provides benefits for both theoretical and practical purposes. In order to develop a theory
and/or theoretical implications about the role and the relevance of IC, it is necessary to have a clear
understanding of the concept, which represents the fundamental unit and share of analysis.
Chapter III
Intellectual Capital in Knowledge-Intensive Firms: Exploring the Concept and Main Components
in Boston s Route 128 / Pedro Lopez Sdez, Jose Emilio Navas Lopez, and
Gregorio Martin de Castro 29
During more than a decade, the literature has provided several intellectual capital models. Nevertheless,
empirical evidence is still necessary in the field and empirically supported models for classification
and measurement of intellectual capital are not very common. This work finds the main components or
building blocks of an intellectual capital balance sheet, taking the three most common components of
intellectual capital (human capital, structural capital, and relational capital) and testing empirically if this
grouping of intangible assets is supported by the evidence obtained from a sample of knowledge intensive
firms from Boston s Route 128. Findings suggest a classification of intellectual capital according to four
categories: human capital, structural capital, relational business capital, and strategic alliances
Chapter IV
Human Capital Architecture and its Utilization in Accounting / Hai Ming Chen, Ku Jun Lin, and
Kuo-Jung Chang 40
This chapter provides an alternative method of measuring and disclosing human capital items in financial
statements. First, the authors explain the necessity of properly disclosing human capital information in
financial statements. They then go on to define and classify human capital within a theoretical framework;
sort out human capital investments according to cost development stages in human resources; isolate
human capital from expenses; and suggest the proper method of disclosure in the financial statements.
Finally, they show the results from an empirical study they performed to test the validity of the human
capital architecture and its relationship with firm performance.
Chapter V
Measurement Models in the Intellectual Capital Theory / Herman A. van den Berg 49
Current debates about intellectual capital are part of the search for a methodology to measure the
knowledge base of a firm. This is critical since a failure to properly conceptualize the nature and value
of knowledge assets condemns firms and whole economies to fight competitive battles with outdated
weapons and tactics. The purpose of this chapter is to present a comparative evaluation of some of the
most commonly known intellectual capital (IC) measurement models. These models include Skandia s
IC Navigator, Intellectual Capital Services ICIndex™, The Technology Broker s IC Audit, Sveiby s
intangible asset monitor (IAM), citation-weighted patents, and real option theory. Each model is classi¬
fied along dimensions of temporal orientation, system dynamics, and causal direction.
Chapter VI
The Financial Valuation of Intangibles: A Method Grounded on an IC-Based Taxonomy /
Arturo Rodriguez-Castellanos, Gerardo Arregui-Ayastuy, and Belen Vallejo-Alonso 66
This chapter proposes a method for the financial valuation of intangibles based on a specific taxonomy
that distinguishes between intangible assets and core competencies, while classifying the latter into
(tangible or intangible) asset-driven core competencies and non-asset driven core competencies. These
are in turn classified according to the intellectual capital categories they drive. The method proposed is
based on the assumption that the value of a company s intangibles is to be found essentially in its core
competencies. Financial valuation models based largely on the cash flow generated by the company and
on real options valuation are proposed as a means of identifying and quantifying a company s intan¬
gibles in monetary terms, taking the earnings they are capable of generating into account. This method
is suitable for valuing the intangibles of large companies and smaller businesses where large databases
are not available.
Chapter VII
The Intellectual Capital Statement: New Challenges for Managers / Eduardo Bueno Campos and
Patricia Ordonez de Pablos 91
The aim of this chapter is to examine how firms measure and report their knowledge-based resources.
The first section of the chapter analyzes the intellectual capital construct and its sub-constructs. In the
second section, the authors review basic models for measuring intellectual capital. The third section
examines guidelines for measuring and reporting intellectual capital. Based on the analysis of intellectual
capital statements published by 28 pioneering firms from Europe and India, section four explores key
issues on building this innovative report. Finally, major conclusions and implications for management
are presented.
Section II
Intellectual Capital and Information Technology
Chapter VIII
The Impacts of Information Technology on the Stock and Flow of a Firm s Intellectual Capital /
Marja Toivonen, Anssi Smedlund, and Eila Jarvenpaa Ill
In this theoretical chapter, the authors examine the contribution of IT systems and tools to the emergence
and use of different types of knowledge in a firm. They divide knowledge to explicit, tacit and potential
and argue that these three types of knowledge characterize firms three main functions—operational
effectiveness, gradual development, and innovation—respectively. On the basis of their examination,
they conclude that the main part of IT applications serves dissemination, storing and acquisition of
explicit knowledge. However, there are also some tools that serve the elicitation of tacit and potential
knowledge and the conversions between tacit and explicit knowledge. The end of the chapter evaluates
more generally the potential provided by IT.
Chapter IX
Information Technology, Social Capital, and the Generation of Intellectual Capital /
Aino Kianto and Miia Kosonen 126
Networked collaboration, which spans functional, formal and hierarchical boundaries, has become increas¬
ingly important for all types of organizations. With the spread and evolution of information technologies,
an increasing amount of interaction and communication is conducted online, in virtual communities.
In this chapter, the authors examine how different types of virtual communities function as platforms
for the formation of social capital, which in turn enable production of new intellectual capital. They
propose information-technology-enabled social capital as a framework for understanding how organiza¬
tions generate intellectual wealth. Specifically, the authors claim that social capital in physically-based
virtual communities improves the incremental continuous development of existing intellectual capital,
while in Internet-based communities it facilitates generation of new intellectual capital through radical
innovations and paradigmatic change.
Chapter X
Method for Aligning Information Technology Resources to the Knowledge Mangement of an
Organization / Jose Osvaldo De Sordi andJose Celso Contador 148
This chapter discusses and introduces a quantitative method for aligning information technology re¬
sources to the knowledge management of an organization whose purpose is to quantify the intensity of
the available software functionalities, so as to maximize the benefits and minimize costs of the knowledge
management process. Two important topics had to be developed for devising this method, whose results
also are presented: the cycle of activities for an effective knowledge management and the description of
functionalities, which may be implemented by means of software algorithms, with a potential to contribute
to one or more process activities of knowledge management. The most important thing to emphasize
about the method proposed herein is its capacity of aligning investments in information technology
resources to the organization s knowledge management process and the capacity of defining priorities
for investments in software functionalities and proper algorithms for knowledge management.
Chapter XI
ICT for Knowledge and Intellectual Capital Management in Organizations / Jacques Bulchand and
Jorge Rodriguez 168
This chapter describes which information and communication technologies (ICT) can help in the process
of managing knowledge and intellectual capital in organizations. The chapter starts by examining the
risks faced when using technologies for knowledge management (KM) and for intellectual capital man¬
agement (ICM). Once the authors have done this, they review the literature to see which technologies
different authors mention, choosing then the most frequently cited ones. Each of them is then summarily
described and its possibilities in helping KM and ICM are stated. The chapter ends by classifying all
of them according to their utility in helping in KM and ICM and in which of the processes needed in
organizations for managing knowledge and intellectual capital they can be used.
Chapter XII
Knowledge Sharing in the Context of Information Technology Projects: The Case of a Higher
Education Institution / Clarissa Carneiro Mussi, Maria Terezinha Angeloni, and
Fernando Antonio Riberiro Serra 188
This chapter analyzes the influence of knowledge sharing in the context of an IT project management.
This study is a result of field research that enabled an investigation of the way knowledge sharing figured
among the parties involved in the ERP (SAP R/3) system implementation project in a Brazilian Higher
Education Institution, as well as the analysis of how this sharing influenced the project in question.
Data was collected in semi-structured interviews, open questionnaires and from documentary analysis.
The research enabled the authors to verify that the factors which influenced knowledge sharing and,
consequently, the project itself, can be related to the context and dynamics of the institution in which
the system was installed, to the way in which the project was planned and conducted, and also to the
individual characteristics of the participants.
Chapter XIII
The Impact of Information Technology on the Management of Intellectual Capital in the Banking
Industry I Shari S. C. Shang 201
This chapter seeks answers to two questions: what types of intellectual capital are affected by IT and
how can IT affect these types of intellectual capital? An analysis of intellectual capital indicators of
the banking industry using an input-process-output model reveals that the process mediator variables,
namely management capabilities, are highly affected by information technology. These management
capabilities include risk management, quality management, taking advantage of new opportunities,
product development and delivery, marketing management, and fulfilling customer needs. Information
technology plays a key role in supporting decision-making, making possible business innovations and
tightening controls of various processes through its tracking, informational, dissemination, analytical,
simulative, and detection capabilities. Moreover, disintermediation is possible because of information
technology.
Chapter XIV
Impact Analysis of Intranets and Portals on Organizational Capital: Exploratory Research on
Brazilian Organizations / Rodrigo Baroni de Carvalho and Marta Araujo Tavares Ferreira 215
This chapter analyzes the impacts of Intranet quality on organizational capital practices. The chapter
describes a research model empirically tested in 98 large Brazilian organizations. The variables proposed
by the TAM (technology acceptance model) and the TTF (task technology fit) were converted into portal s
context, emphasizing the importance of leveraging classical information science and information system
studies to understand better the portal phenomenon. Furthermore, the knowing organization model was
applied in order to offer a theoretical support for the intellectual capital-based variables. The results
give evidence that the portal quality has more influence on knowledge creation than on sense-making
and decision-making.
Chapter XV
The Impact of RFID Technology on a Firm s Customer Capital: A Prospective Analysis in the
Retailing Industry I Luiz Antonio Joia 231
The emergence of radio frequency devices associated with smart tags—in what is called radio frequency
identification (RFID) technology—has been widely discussed in the logistics field, mainly with respect
to the implications accrued from this technology in the improvement of organizational efficiency and
the creation of strategic ecosystems. However, very little research is available regarding the benefits of
this technology in leveraging the relationship of firms with their customers, especially in the retailing
arena. Hence, the purpose of this chapter is to analyze the potential of RFID technology with respect
to the relationship between retailers and their clients, in order to understand how this technology is
capable of increasing a firm s customer capital, in line with intellectual capital taxonomy. Lastly, from
this study, prospective scenarios are elaborated concerning the use of this technology to increase a firm s
customer capital.
About the Authors 246
Index 252
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| record_format | marc |
| series2 | Premier reference source |
| spelling | Strategies for information technology and intellectual capital challenges and opportunities Luiz Antonio Joia [ed.] Hershey PA [u.a.] Idea Group Publ. 2007 XIX, 256 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Premier reference source "This book presents efficient ways for executives to understand the impact of IT on the intellectual capital of their firms, and searches for a new mandate for management that takes into consideration the pervasive role of IT on competitive boundaries. It provides a synopsis of the history, origin, taxonomies, ontologies, measurement models, and dynamics of intellectual capital"--Provided by publisher Intellectual capital / Management Information technology / Management Knowledge management Informationstechnik (DE-588)4026926-7 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Intellektuelles Kapital (DE-588)4694285-3 gnd rswk-swf 1\p (DE-588)4143413-4 Aufsatzsammlung gnd-content Intellektuelles Kapital (DE-588)4694285-3 s Informationstechnik (DE-588)4026926-7 s Wissensmanagement (DE-588)4561842-2 s DE-604 Joia, Luiz Antonio Sonstige oth http://www.loc.gov/catdir/toc/ecip072/2006033755.html kostenfrei Inhaltsverzeichnis DE-605 pdf/application http://www.gbv.de/dms/hbz/toc/ht015322043.pdf 2008-11-15 Inhaltsverzeichnis HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017306255&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Strategies for information technology and intellectual capital challenges and opportunities Intellectual capital / Management Information technology / Management Knowledge management Informationstechnik (DE-588)4026926-7 gnd Wissensmanagement (DE-588)4561842-2 gnd Intellektuelles Kapital (DE-588)4694285-3 gnd |
| subject_GND | (DE-588)4026926-7 (DE-588)4561842-2 (DE-588)4694285-3 (DE-588)4143413-4 |
| title | Strategies for information technology and intellectual capital challenges and opportunities |
| title_auth | Strategies for information technology and intellectual capital challenges and opportunities |
| title_exact_search | Strategies for information technology and intellectual capital challenges and opportunities |
| title_full | Strategies for information technology and intellectual capital challenges and opportunities Luiz Antonio Joia [ed.] |
| title_fullStr | Strategies for information technology and intellectual capital challenges and opportunities Luiz Antonio Joia [ed.] |
| title_full_unstemmed | Strategies for information technology and intellectual capital challenges and opportunities Luiz Antonio Joia [ed.] |
| title_short | Strategies for information technology and intellectual capital |
| title_sort | strategies for information technology and intellectual capital challenges and opportunities |
| title_sub | challenges and opportunities |
| topic | Intellectual capital / Management Information technology / Management Knowledge management Informationstechnik (DE-588)4026926-7 gnd Wissensmanagement (DE-588)4561842-2 gnd Intellektuelles Kapital (DE-588)4694285-3 gnd |
| topic_facet | Intellectual capital / Management Information technology / Management Knowledge management Informationstechnik Wissensmanagement Intellektuelles Kapital Aufsatzsammlung |
| url | http://www.loc.gov/catdir/toc/ecip072/2006033755.html http://www.gbv.de/dms/hbz/toc/ht015322043.pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017306255&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT joialuizantonio strategiesforinformationtechnologyandintellectualcapitalchallengesandopportunities |
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Inhaltsverzeichnis
Inhaltsverzeichnis