Change management: a guide to effective implementation
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Los Angeles, Calif. [u.a.]
SAGE
2008
|
| Ausgabe: | 3. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 1. Aufl. ersch. bei James McCalman, 2000. - Literaturverz. S. 386 - 400 |
| Beschreibung: | XIX, 418 S. graph. Darst. |
| ISBN: | 1412912202 9781412912204 1412912210 9781412912211 |
Internformat
MARC
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|---|---|---|---|
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| 100 | 1 | |a Paton, Robert A. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Change management |b a guide to effective implementation |c Robert A. Paton and James McCalman |
| 250 | |a 3. ed. | ||
| 264 | 1 | |a Los Angeles, Calif. [u.a.] |b SAGE |c 2008 | |
| 300 | |a XIX, 418 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a 1. Aufl. ersch. bei James McCalman, 2000. - Literaturverz. S. 386 - 400 | ||
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Datensatz im Suchindex
| _version_ | 1804138667091951616 |
|---|---|
| adam_text | Contents
List of figures
χ
List of tables
xiii
List of mini cases
xiv
Notes on authors
xv
Foreword
xvi
Acknowledgements
xviii
PART
1
THE IMPACT AND DEFINITION OF CHANGE
1
Introducing Change Management
3
The importance of change
5
The imperative of change
7
The impact of change
9
Change and transition management
11
Outline of the book
14
1
The Nature of Change
18
The role and selection of the problem owner
19
Locating change on the change spectrum
21
The TROPICS test
25
Force field analysis: a positioning tool
29
Success guarantors: commitment, involvement and a
shared perception
31
Managing the triggers
33
The lessons
37
2
Change and the Manager
39
Competency
¿ind
change
39
Change and the human resource
40
vi
Contents
Ensuring managerial value and the trinity
42
The cultural web
45
The web and the past
47
Cultural attributes of change
48
The role of communication
50
Resistance to change
52
The change agent or master
54
3
Managing Change from a Gender Perspective
59
The importance of gender
59
Management styles and gender
60
Nature or nurture?
63
Mental models
65
What can we conclude from the literature?
66
The study
68
The conclusions
72
The implications for change
73
4
Mapping Change
75
The role of diagramming in systems
investigation
77
A review of basic flow diagramming
techniques
81
Systems relationships: the key to success
86
Systems diagramming
88
Systems mapping
89
Influence charts
91
Multiple cause diagrams
92
A multi-disciplinary approach
95
PART
2
INTERVENTION STRATEGIES
99
5
The Systems Approach to Change
101
What is a system?
101
Systems autonomy and behaviour
104
The intervention strategy
105
The three phases of intervention
108
The intervention strategy model (ISM)
110
The stages of ISM
112
The quick and dirty analysis
121
The iterative nature of the model
122
Living with reality
122
Managing the future
123
Contents
vii
6
Cases in Intervention
124
The definition phase
124
The evaluation phase
128
The implementation phase
129
Iterations
134
7
Total Project Management
136
The value of total project management
137
Complex projects
138
Total project management
140
Administrative and organizational points
145
Organizational development and design:
their role in systems interventions
146
8
Competing Narratives
150
Managing outcomes
151
Competing narratives: what are they?
152
Multiple subjective narratives
154
An interactive view of change
155
Reporting the case of the competing narrative
157
Implications for managing change
160
PART
3
THE ORGANIZATIONAL DEVELOPMENT MODEL
163
9
People Management
165
Why manage people?
168
We have met the enemy, it is us
171
The models we use are too limiting
176
Our organizations have no purpose
181
Our organizations lack vision or sense of mission
182
Managers lack the resolution to delegate
183
Organizations have no values
184
The concept of design in organizations
184
Conclusion
190
10
Organizations Can Develop
192
Sorry, there are no route maps
196
Where does organization development come from?
200
The organization development model:
how do organizations develop effectively?
210
The organization development process
216
The organizational development matrix
217
Phases of an
OD
intervention
221
Guiding values and philosophy
225
viii Contents
11
The Objective Outsider
228
What type of change agent is required?
230
Moving towards change
233
The internal change agent: pros and cons?
239
The golden rules
241
The change agent s approach to change
244
Conclusion:
OD
and the effective change agent
249
12
Organizational Politics and Change
251
Defining organizational politics
253
Why do people engage in politics?
254
The politics of change
-
some evidence
258
But is it ethical?
266
Uneasy bedfellows
? 267
Applying ethics to the turf game tactics
-
points and counterpoints
270
Conclusion
275
13
The Learning Organization
277
Defining the nature of the beast
279
The relevance of the learning organization
284
Building a learning organization
287
Conclusion
296
PART
4
PRACTICAL CASES IN CHANGE MANAGEMENT
299
14
Managing Knowledge and Change: an IBM Case Study
301
Process alignment
302
The IBM case context
303
Delivering knowledge throughout an organization
303
Identifying barriers to knowledge creation and sharing
304
Barriers and the IBM case
310
Barriers and the learning organization
311
Existence of barriers within IBM
314
Barrier impact and change
317
15
A Case Study in Business Growth: Change at Smokies
319
The company
319
Background information specific to the change
320
The problem owner and the definition phase
321
Evaluation phase
-
preliminary research
322
Implementation phase
-
dealing with reality
327
Contents ix
Implementation
phase - the successes
329
Epilogue
-
the closing stages of the partnership
332
Managing a partnership
333
16
Intervention Cases
335
Case study
1:
the Argyll and Clyde Health Board
336
Case study
2:
Caledonian
Airmotive
Ltd
341
Case study
3:
British Gas Pic
347
17
Organizational Development Cases
356
Case study
1:
Experience at GlaxoSmithKline (GSK)
356
Case study
2:
Ethicon Ltd
359
Case study
3:
United Kingdom Atomic Energy
Authority (UKAEA)
361
Case study
4:
The National Health Service
363
Case study
5:
MTC Ltd
367
Case Study
6:
The group performance review
372
Epilogue
376
Dealing with the future
376
Ten key factors in effective change management
380
References
386
Index
401
|
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| spelling | Paton, Robert A. Verfasser aut Change management a guide to effective implementation Robert A. Paton and James McCalman 3. ed. Los Angeles, Calif. [u.a.] SAGE 2008 XIX, 418 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier 1. Aufl. ersch. bei James McCalman, 2000. - Literaturverz. S. 386 - 400 Organizational change Management (DE-588)4037278-9 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf Change Management (DE-588)7606306-9 gnd rswk-swf Organisationswandel (DE-588)4075693-2 gnd rswk-swf Implementation (DE-588)4026661-8 gnd rswk-swf (DE-588)4151278-9 Einführung gnd-content Change Management (DE-588)7606306-9 s Implementation (DE-588)4026661-8 s DE-188 Management (DE-588)4037278-9 s Organisationswandel (DE-588)4075693-2 s Organisationsentwicklung (DE-588)4126887-8 s 1\p DE-604 McCalman, James 1958- Sonstige (DE-588)129214116 oth Digitalisierung UB Bayreuth application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017151796&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Paton, Robert A. Change management a guide to effective implementation Organizational change Management (DE-588)4037278-9 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Change Management (DE-588)7606306-9 gnd Organisationswandel (DE-588)4075693-2 gnd Implementation (DE-588)4026661-8 gnd |
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| title | Change management a guide to effective implementation |
| title_auth | Change management a guide to effective implementation |
| title_exact_search | Change management a guide to effective implementation |
| title_full | Change management a guide to effective implementation Robert A. Paton and James McCalman |
| title_fullStr | Change management a guide to effective implementation Robert A. Paton and James McCalman |
| title_full_unstemmed | Change management a guide to effective implementation Robert A. Paton and James McCalman |
| title_short | Change management |
| title_sort | change management a guide to effective implementation |
| title_sub | a guide to effective implementation |
| topic | Organizational change Management (DE-588)4037278-9 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Change Management (DE-588)7606306-9 gnd Organisationswandel (DE-588)4075693-2 gnd Implementation (DE-588)4026661-8 gnd |
| topic_facet | Organizational change Management Organisationsentwicklung Change Management Organisationswandel Implementation Einführung |
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