Principles of knowledge management: theory, practices, and cases
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Armonk, NY [u.a.]
Sharpe
2009
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Literaturverz. S. 287 - 311 |
| Beschreibung: | XII, 322 S. graph. Darst. |
| ISBN: | 9780765613226 |
Internformat
MARC
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| 264 | 1 | |a Armonk, NY [u.a.] |b Sharpe |c 2009 | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-017111189 | ||
Datensatz im Suchindex
| _version_ | 1804138608869769216 |
|---|---|
| adam_text | Contents
Acknowledgments
ix
Introduction
xi
Part I
Fundamentals of Knowledge Management
1
Chapter
1
What Is Knowledge Management?
3
Chapter
2
Conceptual Foundations of Knowledge
20
Chapter
3
The Tacit Dimension and the Models of Knowledge and
Knowledge Management
28
Chapter
4
The Alternative Model of Knowledge: Cumulation and Progress
53
Part II
The Knowledge-Based Enterprise: Implementation of Knowledge
and Knowledge Management Systems
63
Chapter
5
The Networked Knowledge Economy
65
Chapter
6
The Knowledge-Based Enterprise
84
Chapter
7
Knowledge Workers: The Management of Human Capital
100
Chapter
8
Designing Knowledge Management Systems
118
Chapter
9
Implementing Knowledge Management Systems
132
Chapter
10
Using Knowledge Management Systems: Processes, Barriers,
and Facilitators
145
vii
viii
Part III
Metrics and Impacts of Knowledge Management and Knowledge
Management Systems
161
Chapter
11
Measuring the Impacts, Value, and Benefits of
Knowledge Management
163
Chapter
12
Metrics of Outputs, Benefits, and Value of Knowledge
Managementsystems 183
Chapter
13
The Knowledge Management Audit
195
Chapter
14
What the Future Holds
199
Part IV
Cases
209
Case
1
A Five-Stage Model for Implementing Electronic Patient Records
211
Case
2
Intellectual Capital in the Public Sector: An Assessment of
City Councils Web Pages
220
Case
3
HSprovider: Knowledge-Based Solutions for the Tourism
and Travel Industry
237
Case
4
Fraud and Knowledge Management at
Société Générale
255
Case
5
JetBlue: The Nightmare on Valentine s Day
260
Case
6
The Implementation of a Billing and Patient Management System
in an Independent Practice Association: The Role of
Actor-Network Theory
266
Case
7
Siemens: Continuous Innovation of a Knowledge Management
System
275
Case
8
Reconfiguring the National Health Service in the New Millennium
278
References
287
Index
313
About the Authors
321
|
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| id | DE-604.BV035306398 |
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| indexdate | 2024-07-09T21:30:54Z |
| institution | BVB |
| isbn | 9780765613226 |
| language | English |
| lccn | 2008016297 |
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| spelling | Geisler, Eliezer 1942- Verfasser (DE-588)137904223 aut Principles of knowledge management theory, practices, and cases Elie Geisler and Nilmini Wickramasinghe Armonk, NY [u.a.] Sharpe 2009 XII, 322 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Literaturverz. S. 287 - 311 Knowledge management Knowledge management Case studies Management information systems Management information systems Case studies Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Organisation (DE-588)4043774-7 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Wissensmanagement (DE-588)4561842-2 s DE-604 Organisation (DE-588)4043774-7 s Managementinformationssystem (DE-588)4074518-1 s Unternehmen (DE-588)4061963-1 s DE-188 Wickramasinghe, Nilmini Verfasser aut Digitalisierung UB Regensburg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017111189&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Geisler, Eliezer 1942- Wickramasinghe, Nilmini Principles of knowledge management theory, practices, and cases Knowledge management Knowledge management Case studies Management information systems Management information systems Case studies Wissensmanagement (DE-588)4561842-2 gnd Unternehmen (DE-588)4061963-1 gnd Managementinformationssystem (DE-588)4074518-1 gnd Organisation (DE-588)4043774-7 gnd |
| subject_GND | (DE-588)4561842-2 (DE-588)4061963-1 (DE-588)4074518-1 (DE-588)4043774-7 (DE-588)4522595-3 |
| title | Principles of knowledge management theory, practices, and cases |
| title_auth | Principles of knowledge management theory, practices, and cases |
| title_exact_search | Principles of knowledge management theory, practices, and cases |
| title_full | Principles of knowledge management theory, practices, and cases Elie Geisler and Nilmini Wickramasinghe |
| title_fullStr | Principles of knowledge management theory, practices, and cases Elie Geisler and Nilmini Wickramasinghe |
| title_full_unstemmed | Principles of knowledge management theory, practices, and cases Elie Geisler and Nilmini Wickramasinghe |
| title_short | Principles of knowledge management |
| title_sort | principles of knowledge management theory practices and cases |
| title_sub | theory, practices, and cases |
| topic | Knowledge management Knowledge management Case studies Management information systems Management information systems Case studies Wissensmanagement (DE-588)4561842-2 gnd Unternehmen (DE-588)4061963-1 gnd Managementinformationssystem (DE-588)4074518-1 gnd Organisation (DE-588)4043774-7 gnd |
| topic_facet | Knowledge management Knowledge management Case studies Management information systems Management information systems Case studies Wissensmanagement Unternehmen Managementinformationssystem Organisation Fallstudiensammlung |
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