Cross-border internet dispute resolution:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cambridge [u.a.]
Cambridge Univ. Press
2009
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXXII, 286 S. graph. Darst. |
| ISBN: | 9780521896207 |
Internformat
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| 245 | 1 | 0 | |a Cross-border internet dispute resolution |c Julia Hörnle |
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| 650 | 7 | |a Bemiddeling |2 gtt | |
| 650 | 7 | |a E-commerce |2 gtt | |
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| 650 | 7 | |a Internationales Handelsrecht |2 idszbz | |
| 650 | 7 | |a Internationales Handelsrecht |2 swd | |
| 650 | 7 | |a Internet |2 idszbz | |
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| 650 | 4 | |a Recht | |
| 650 | 4 | |a Electronic commerce |x Law and legislation | |
| 650 | 4 | |a Dispute resolution (Law) |x Automation | |
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| 650 | 4 | |a Electronic commerce |x Law and legislation |z Great Britain | |
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Datensatz im Suchindex
| _version_ | 1804138596454629376 |
|---|---|
| adam_text | CROSS-BORDER INTERNET DISPUTE RESOLUTION JULIA HORNLE M CAMBRIDGE
UNIVERSITY PRESS CONTENTS LIST OF ILLUSTRATIONS PAGE X LIST OF TABLES XI
TABLE OF CASES XII TABLE OF UK STATUTES XX TABLE OF UK STATUTORY
INSTRUMENTS XXIII TABLE OF EUROPEAN COMMUNITIES LEGISLATION AND
DOCUMENTS XXIV TABLE OF FOREIGN STATUTES XXVI TABLE OF TREATIES AND
CONVENTIONS XXIX ACKNOWLEDGEMENTS XXX LIST OF ABBREVIATIONS XXXI 1
INTRODUCTION 1 2 THE CONCEPTS OF FAIRNESS 4 2.1 INTRODUCTION 4 2.2
DEFINITION OF FAIRNESS IN DISPUTE RESOLUTION 5 2.2.1 EQUAL TREATMENT OF
THE PARTIES 5 2.2.2 A RATIONAL APPROACH TO DISPUTE RESOLUTION 6 2.2.3
EFFECTIVENESS 6 2.2.4 CONCLUSION 8 2.3 PROCESS VALUES AND FORMS OF
PROCEDURAL JUSTICE 8 2.3.1 PROCESS VALUES 9 2.3.2 THE RAWLSIAN CONCEPT
OF PROCEDURAL JUSTICE 10 2.4 DUE PROCESS 13 2.5 THE DIFFERENCE
PRINCIPLE: COUNTER-BALANCING EXISTING INEQUALITIES 14 VI CONTENTS 2.6
THE INHERENT CONFLICT BETWEEN DUE PROCESS AND EFFECTIVENESS 17 2.7
CONCLUSION 18 3 INTERNET DISPUTES 19 3.1 INTRODUCTION 19 3.2
CHARACTERISTICS OF THE INTERNET 19 3.2.1 LOCATION IRRELEVANT FOR
FUNCTIONALITY 20 3.2.2 DIFFICULTY OF ESTABLISHING LOCATION OF INTERNET
USERS 21 3.2.3 INCREASE IN TRANSNATIONAL CONTACTS - A QUANTITATIVE AND
QUALITATIVE CHANGE 23 3.2.4 CONCLUSION: THE IMPLICATIONS FOR INTERNET
DISPUTES 25 3.3 EXAMPLES OF INTERNET DISPUTES 26 3.4 CONTRACT AND TORT
28 3.5 POWER IN DISPUTE RESOLUTION 29 3.5.1 RESOURCES 29 3.5.2 REPEAT
PLAYER EFFECT AND POWER 29 3.5.3 VULNERABILITY 31 3.6 DEFINITION OF
RELEVANT DISPUTES IN RESPECT OF THE PARTIES 32 3.6.1 MEANING OF
CONSUMER UNDER DIFFERENT LAWS AND REGULATIONS 32 3.6.2 A PRELIMINARY
DEFINITION: WIDENING THE SCOPE 35 3.6.3 THE DEFINITION OF RELEVANT
INTERNET DISPUTES AND ITS PURPOSE 36 3.7 DEFINITION OF RELEVANT DISPUTES
IN RESPECT OF THE SIZE OF THE CLAIM 37 3.8 CHARGEBACKS AND REFUNDS BY
PAYMENT SERVICE PROVIDERS 38 3.8.1 CREDIT-CARD CHARGEBACK AND JOINT
LIABILITY 38 3.8.2 PAYPAL 42 3.8.3 CONCLUSION 43 3.9 THE JURISDICTIONAL
CHALLENGE OF THE INTERNET 44 3.10 CONCLUSION 45 4 ADR AND APPLICABLE LAW
47 4.1 INTRODUCTION 47 4.2 ADR 48 4.2.1 MEDIATION 50 4.2.2 ARBITRATION
58 4.3 APPLICABLE LAW 60 4.3.1 LAW OF THE ARBITRATION AGREEMENT, THE LEX
ARBITRI AND APPLICABLE LAW DISTINGUISHED 60 4.3.2 OPTIONS 61 CONTENTS
VII 4.3.3 DETERMINATION OF THE APPLICABLE LAW 63 4.3.4 CONCLUSION: THE
CHALLENGE OF APPLICABLE LAW 65 4.3.5 MANDATORY LAWS 66 4.4 CONCLUSION 73
ODR AND ACCESS 74 5.1 INTRODUCTION 74 5.2 DEFINITION OF ODR 74 5.3 FORMS
OF ODR 75 5.3.1 BRIEF OVERVIEW 75 5.3.2 CASE STUDY: AUSTRIAN INTERNET
OMBUDSMAN 76 5.4 TECHNOLOGIES USED 78 5.4.1 ONLINE MEDIATION 79 5.4.2
AUTOMATED NEGOTIATION - NEGOTIATION ASSISTANCE 81 5.4.3 AUTOMATED
NEGOTIATION - BLIND BIDDING 81 5.4.4 ONLINE JURIES / MOCK TRIALS 82
5.4.5 ONLINE ARBITRATION 82 5.5 TRANSFORMATIVE POWER OF ODR 86 5.5.1
TECHNOLOGY AS THE FOURTH PARTY IN ODR 86 5.5.2 TRANSFORMATIVE POWER:
GREATER ACCESS TO JUSTICE 89 5.6 CONCLUSION 90 ARBITRATION AND DUE
PROCESS 91 6.1 INTRODUCTION 91 6.2 SOURCES OF LEGAL DUE PROCESS 91 6.2.1
PROFESSIONAL CODES OF CONDUCT AND CONTRACT FOR ARBITRAL SERVICES 92
6.2.2 INSTITUTIONAL AND OTHER ARBITRATION RULES 93 6.2.3 NATIONAL
ARBITRATION LEGISLATION 95 6.2.4 ENGLISH COMMON LAW 97 6.2.5 HUMAN
RIGHTS STANDARDS 98 6.2.6 INTERNATIONAL CONVENTIONS AND STANDARDS 110
6.2.7 CONCLUSION 112 6.3 IMPARTIALITY AND INDEPENDENCE IN ADJUDICATION
112 6.3.1 IMPARTIALITY AND INDEPENDENCE OF JUDGES 112 6.3.2 IMPARTIALITY
AND INDEPENDENCE OF ARBITRATORS 118 6.3.3 CONCLUSION 129 6.4 FAIR
HEARING 130 6.4.1 PRIOR NOTICE 130 6.4.2 OPPORTUNITY TO PRESENT ONE S
CASE AND REBUT THAT OF THE OTHER PARTY - FAIR HEARING IN A NARROWER
SENSE 131 6.5 DUTY TO GIVE REASONS 140 VU1 CONTENTS 6.6 TRANSPARENCY
VERSUS CONFIDENTIALITY 144 6.6.1 THE CASE FOR TRANSPARENCY 145 6.6.2
PRESUMPTION OF CONFIDENTIALITY IN ARBITRATION 149 6.6.3 WHAT SHOULD BE
KEPT CONFIDENTIAL? 149 6.6.4 WHO IS UNDER A DUTY OF CONFIDENTIALITY? 150
6.6.5 CONTRACT AND INSTITUTIONAL RULES 150 6.6.6 ARBITRATION LAWS 152
6.6.7 CONCLUSION: AN INADEQUATE BALANCE UNDER ENGLISH LAW 159 6.7 RIGHT
OF APPEAL /JUDICIAL REVIEW OF ARBITRATION AWARDS 160 6.8 CONCLUSION 167
7 INTERNET DISPUTES AND FAIR ARBITRATION 169 7.1 INTRODUCTION 169 7.2
LEGAL CONTROLS ON THE USE OF ARBITRATION CLAUSES IN CONSUMER CONTRACTS
171 7.2.1 SUBJECT-MATTER ARBITRABILITY 173 7.2.2 CONTROL OF CONSUMER
ARBITRATION UNDER ENGLISH LAW 174 7.2.3 CONTROL OF ADHESION CONTRACTS
UNDER US STATE LAW 180 7.2.4 A CRITIQUE OF CONSUMER ARBITRATION 182
7.2.5 CONCLUSION 185 7.3 UDRP AS A MODEL FOR ODR 186 7.3.1
BRIEFDESCRIPTIONOFTHEUDRP 186 7.3.2 A CRITIQUE OF THE UDRP 190 7.3.3
CONCLUSION 214 7.4 PROPORTIONATE MODEL OF DISPUTE RESOLUTION 214 7.4.1
TWO SPHERES: ONE PUBLIC AND ONE PRIVATE 215 7.4.2 THE WAIVER DOCTRINE -
FULLY INFORMED AND VOLUNTARY APPROACH 215 7.4.3 INTERNET DISPUTES AND
THE WAIVER DOCTRINE 216 7.4.4 THE PROPORTIONATE MODEL EXPLAINED 217 7.5
CONCLUSION 218 8 A MODEL OF DISPUTE RESOLUTION FOR THE INTERNET 220 8.1
INTRODUCTION 220 8.2 BRINGING THE PARTIES TO ARBITRATION 221 8.2.1
CONTRACTUALLY MANDATED SCHEMES 223 8.2.2 COMPULSORY STATUTORY
ARBITRATION 230 8.3 STANDARDS FOR ONLINE ARBITRATION OF INTERNET
DISPUTES - FINDINGS FROM PREVIOUS CHAPTERS 238 8.3.1 APPLYING
THE WEAKER PARTY S MANDATORY LAWS 239 8.3.2 INDEPENDENCE AND
IMPARTIALITY OF THE PROVIDER AND THE ARBITRATORS 239 8.3.3 FAIR HEARING
242 CONTENTS IX 8.3.4 REASONS FOR DECISIONS AND TRANSPARENCY 243 8.3.5
JUDICIAL REVIEW/APPEAL 244 8.4 IMPLEMENTATION OF THE STANDARDS 244 8.4.1
INSTITUTIONAL RULES 245 8.4.2 NATIONAL LEGISLATION 246 8.4.3 AN
INTERNATIONAL CONVENTION ON ENFORCEMENT OF AWARDS 246 8.4.4 REFERRAL
SYSTEMS / CLEARING HOUSE 247 8.5 PROPORTIONALITY, COSTS AND STATE
FUNDING 249 8.6 THE MODEL: RESOLUTION OF INTERNET DISPUTES 254 8.6.1
NON-BINDING FORMS OF ODR 255 8.6.2 PAYMENT-REVERSE MECHANISMS 255 8.6.3
ONLINE ARBITRATION 255 8.6.4 LITIGATION 260 8.7 CONCLUSION 260 8.8
RECOMMENDATIONS 261 8.8.1 FOR ONLINE PLATFORMS 261 8.8.2 FOR INTERNET
ACCESS PROVIDERS 261 8.8.3 FOR E-COMMERCE WEBSITES GENERALLY 261 8.8.4
FOR PAYMENT SERVICE PROVIDERS 262 8.8.5 FOR PROVIDERS OF DISPUTE
RESOLUTION SERVICES 262 8.8.6 FOR GOVERNMENTS AND REGULATORS 262
BIBLIOGRAPHY 264 INDEX 274
|
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| spelling | Hörnle, Julia 1970- Verfasser (DE-588)137549393 aut Cross-border internet dispute resolution Julia Hörnle 1. publ. Cambridge [u.a.] Cambridge Univ. Press 2009 XXXII, 286 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Arbitrage gtt Bemiddeling gtt E-commerce gtt Electronic Commerce swd Electronic commerce idszbz Internationale Handelsschiedsgerichtsbarkeit idszbz Internationale Handelsschiedsgerichtsbarkeit swd Internationales Handelsrecht idszbz Internationales Handelsrecht swd Internet idszbz Internet swd Mediation swd Online-Schlichtung idsbb Streiterledigung idszbz Streiterledigung swd Recht Electronic commerce Law and legislation Dispute resolution (Law) Automation Due process of law Electronic commerce Law and legislation Great Britain Dispute resolution (Law) Great Britain Verenigd Koninkrijk van Groot-Brittannië en Noord-Ierland gtt Großbritannien GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017102466&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Hörnle, Julia 1970- Cross-border internet dispute resolution Arbitrage gtt Bemiddeling gtt E-commerce gtt Electronic Commerce swd Electronic commerce idszbz Internationale Handelsschiedsgerichtsbarkeit idszbz Internationale Handelsschiedsgerichtsbarkeit swd Internationales Handelsrecht idszbz Internationales Handelsrecht swd Internet idszbz Internet swd Mediation swd Online-Schlichtung idsbb Streiterledigung idszbz Streiterledigung swd Recht Electronic commerce Law and legislation Dispute resolution (Law) Automation Due process of law Electronic commerce Law and legislation Great Britain Dispute resolution (Law) Great Britain |
| title | Cross-border internet dispute resolution |
| title_auth | Cross-border internet dispute resolution |
| title_exact_search | Cross-border internet dispute resolution |
| title_full | Cross-border internet dispute resolution Julia Hörnle |
| title_fullStr | Cross-border internet dispute resolution Julia Hörnle |
| title_full_unstemmed | Cross-border internet dispute resolution Julia Hörnle |
| title_short | Cross-border internet dispute resolution |
| title_sort | cross border internet dispute resolution |
| topic | Arbitrage gtt Bemiddeling gtt E-commerce gtt Electronic Commerce swd Electronic commerce idszbz Internationale Handelsschiedsgerichtsbarkeit idszbz Internationale Handelsschiedsgerichtsbarkeit swd Internationales Handelsrecht idszbz Internationales Handelsrecht swd Internet idszbz Internet swd Mediation swd Online-Schlichtung idsbb Streiterledigung idszbz Streiterledigung swd Recht Electronic commerce Law and legislation Dispute resolution (Law) Automation Due process of law Electronic commerce Law and legislation Great Britain Dispute resolution (Law) Great Britain |
| topic_facet | Arbitrage Bemiddeling E-commerce Electronic Commerce Electronic commerce Internationale Handelsschiedsgerichtsbarkeit Internationales Handelsrecht Internet Mediation Online-Schlichtung Streiterledigung Recht Electronic commerce Law and legislation Dispute resolution (Law) Automation Due process of law Electronic commerce Law and legislation Great Britain Dispute resolution (Law) Great Britain Verenigd Koninkrijk van Groot-Brittannië en Noord-Ierland Großbritannien |
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