Employee surveys in management: theories, tools, and practical applications
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cambridge, MA [u.a.]
Hogrefe
2008
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Literaturverz. S. 447 - 462 |
| Beschreibung: | XVII, 476 S. Ill., graph. Darst. 24 cm |
| ISBN: | 9780889372955 |
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| 650 | 7 | |a Vragenlijsten |2 gtt | |
| 650 | 4 | |a Employee attitude surveys | |
| 650 | 4 | |a Organizational effectiveness |x Evaluation | |
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Datensatz im Suchindex
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| adam_text | CONTENT PREFACE XV 1 CHARACTERISTICS AND TYPES OF EMPLOYEE SURVEYS 1 1.1
CURRENT USAGE OF EMPLOYEE SURVEYS IN INDUSTRY 1 1.2 SOME TYPICAL CASES
OF EMPLOYEE SURVEYS 3 1.3 GENERAL CHARACTERISTICS OF EMPLOYEE SURVEYS 5
1.4 THE PURPOSES OF EMPLOYEE SURVEYS 6 1.5 SOME BASIC TYPES OF EMPLOYEE
SURVEY 8 EMPLOYEE POLLS 8 BENCHMARKING EMPLOYEE SURVEYS 9 CLIMATE
EMPLOYEE SURVEYS WITH FEEDBACK 11 UNFREEZE-AND-INVOLVE MANAGEMENT
PROGRAMS 12 SYSTEMIC EMPLOYEE SURVEYS 13 EMPLOYEE SURVEYS FOR
MEASUREMENT AND CHANGE 15 1.6 ON THE EVOLUTION OF EMPLOYEE SURVEY TYPES
17 1.7 POTENTIALS AND RISKS OF AN EMPLOYEE SURVEY 19 1.8 EMPLOYEE
SURVEYS AND NAIVE MODELS OF THE EMPLOYEE 21 FIVE MODELS ABOUT THE
EMPLOYEE 21 THE FIVE EMPLOYEE MODELS AND THEIR CORRESPONDING EMPLOYEE
SURVEYS 23 EMPLOYEE MODELS AND EMPLOYEE SURVEYS 25 2 POSITIONING AN
EMPLOYEE SURVEY 27 2.1 POSITIONING THE EMPLOYEE SURVEY 27 TOTAL PACKAGE
DESIGNS 27 STAKEHOLDERS, EXPLICIT GOALS, AND HIDDEN AGENDAS 30 2.2 THE
CONTEXT OF AN ES 31 PROJECT ANTECEDENTS AND APPARENT NEEDS 31
INTRODUCING GENERAL INFORMATION ABOUT EMPLOYEE SURVEYS 33 CONSIDERING
THE BENEFITS OF AN ES 35 FIRST THOUGHTS ON THE COSTS OF AN EMPLOYEE
SURVEY 37 READINESS OF AN ORGANIZATION FOR AN ES 38 FINDING THE RIGHT
TIME TO ADMINISTER THE ES 41 2.3 POSITIONING THE EMPLOYEE SURVEY THROUGH
TOP MANAGEMENT 43 GOAL BIBLIOGRAFISCHE INFORMATIONEN
HTTP://D-NB.INFO/980704421 DIGITALISIERT DURCH CONTENT 2.6 CENSUS AND
SAMPLE SURVEYS 57 STATISTICAL CONSIDERATIONS 57 COST CONSIDERATIONS 58
PSYCHOLOGICAL CONSIDERATIONS 59 USABILITY FOR ORGANIZATIONAL DECISION
MAKING 60 COORDINATING AND PLANNING THE ES PROJECT 61 3.1 ARCHITECTURE
61 ARCHITECTURE OF THE COORDINATION TEAM 61 TASKS OF ES COORDINATORS 63
RECRUITMENT AND SELECTION OF ES COORDINATORS 64 ES COORDINATORS AND ES
CONSULTANTS 66 TIME CONSUMED BY COORDINATORS IN AN ES PROJECT 67 3.2 ES
PROJECT PLAN 67 THE ES MASTER PLAN 68 DIFFERENTIATING ROLES IN THE ES
PROJECT 69 PHASES, ACTIVITIES, AND ROLES OF AN ES PROJECT 71 CONTENT OF
QUESTIONNAIRE 77 4.1 APPROACHES FOR DEFINING THE CONTENT OF AN ES 77
EXISTING QUESTIONNAIRES AND INSTRUMENTS 78 INTERVIEWING SENIOR LEADERS
TO CREATE SURVEY CONTENT 79 AN ACE HIERARCHY TO GUIDE QUESTIONNAIRE
CONSTRUCTION 81 USING ACE TO CONSTRUCT INDICES 83 FROM ACE TO RACER 84
THE PERFORMANCE-SATISFACTION MOTOR 85 USING COMPANY SCORECARDS TO
IDENTIFY MEASUREMENT FIELDS 88 THE VARIOUS FUNCTIONS OF ES ITEMS 89 4.2
STANDARD ES QUESTIONS: THE INDIVIDUAL EMPLOYEE S PERSPECTIVE 91 4.3
EXTENDING STANDARD ES TOPICS: PERFORMANCE AND STRATEGY 95 4.4 EXTENSIONS
II: FURTHER PSYCHOLOGICAL TOPICS 97 4.5 TOPICS NOT SUITED FOR AN ES 100
4.6 FACETS OF ES ITEMS 101 4.7 IMPORTANCE AS A JUDGMENT CRITERION 103 4.
CONTENT VII 5.9 ITEMS IN DIFFERENT LANGUAGES 133 BACK-TRANSLATIONS 133
FURTHER CRITERIA FOR QUESTIONNAIRE TRANSLATIONS 134 THE TRAPD APPROACH
134 5.10 COLLECTING DEMOGRAPHIC INFORMATION 135 5.11 THE STRUCTURE OF
THE QUESTIONNAIRE 136 REASONS FOR A QUESTIONNAIRE STRUCTURED BY CONTENT
137 CRITERIA FOR SORTING ITEMS 138 5.12 LAYOUT OF QUESTIONNAIRE 139
COVER PAGE AND INTRODUCTION 139 DESIGN AND LAYOUT OF DEMOGRAPHIC ITEMS
140 LAYOUT OF THE BLOCKS OF CONTENT ITEMS 141 ALTERNATIVE LAYOUTS OF ES
QUESTIONNAIRES 141 TOTAL DESIGN METHOD 146 5.13 PROGNOSIS QUESTIONNAIRES
146 5.14 ELECTRONIC QUESTIONNAIRES 148 PROCESSES OF QUESTIONNAIRE
DEVELOPMENT 153 6.1 DEVELOPING AN EARLY VERSION OF THE QUESTIONNAIRE 153
6.2 THE ES PROJECT TEAM S ROLE IN QUESTIONNAIRE DEVELOPMENT 155
COORDINATING LANGUAGE ADAPTATION AND TRANSLATIONS 155 COORDINATING THE
DEVELOPMENT OF GROUP-SPECIFIC ITEMS 156 COORDINATING THE DEVELOPMENT OF
DEMOGRAPHIC ITEMS 158 6.3 INVOLVING STAKEHOLDERS INTO QUESTIONNAIRE
DEVELOPMENT 160 INVOLVING RANK-AND-FILE EMPLOYEES 161 INVOLVING THE
ORGANIZATION S EXECUTIVE BOARD 161 INVOLVING THE WORKS COUNCIL 162
INVOLVING MIDDLE MANAGEMENT AND ES ADVISORY BOARDS 163 6.4 PRE-TESTING
AND PILOT-TESTING THE QUESTIONNAIRE 163 A SIMPLE PRE-TESTING APPROACH
FOR EMPLOYEE SURVEYS 164 COGNITIV VIII CONTENT SAMPLING ERRORS FOR MEANS
AND OTHER STATISTICS 179 SAMPLING ERRORS UNDER DIFFERENT SAMPLING
METHODS 180 7.5 SAMPLE SIZE 180 7.6 RESPONSE RATES AND NONRESPONSE 183
NONRESPONSE BIAS 183 DEALING WITH NONRESPONSE 184 ITEM NONRESPONSE 186
7.7 SAMPLE CONSTRUCTION IN PRACTICE 187 8 INFORMATION CAMPAIGN BEFORE
THE SURVEY 191 8.1 PHASES AND STEPS OF AN ES INFORMATION CAMPAIGN 191
8.2 ACTIVITIES IN PHASE I OF THE INFORMATION CAMPAIGN 192 INFORMING
EMPLOYEES ABOUT THE SURVEY 192 MOTIVATING TO PARTICIPATE 193 INFORMING
ABOUT SURVEY ADMINISTRATION 198 BRIDGING THE TIME OF NO ACTION AFTER
THE SURVEY 198 8.3 PLANNING THE INFORMATION CAMPAIGN 200 8.3 STYLE OF
THE INFORMATION CAMPAIGN 200 8.4 TYPICAL QUESTIONS AND ANSWERS 201 9
DATA COLLECTION 207 9.1 SURVEY ADMINISTRATION AND SURVEY LOGISTICS 207
9.2 DATA COLLECTION IN GROUP SESSIONS 208 THE POLLING STATION METHOD 208
ORGANIZING A POLLING STATION SETTING 212 POLLING STATION DATA COLLECTION
AND OTHER GROUP SESSIONS 213 SPECIAL PARTICIPATION REQUESTS FOR
UNAVAILABLE EMPLOYEES 214 MONITORING RESPONSE RATES AND USING REMINDERS
215 9.3 DATA COLLECTION BY POSTAL MAIL 216 MONITORING RESPONSE RATES AND
USING REMINDERS 218 9.4 ONLINE DATA COLLECTION 220 GENERAL ADVANTAGES OF
ONLINE SURVEYS 220 CHALLENGES OF ONLINE EMPLOYEE SURVEYS 221 ONLIN
CONTENT 10 STANDARD DATA ANALYSIS 241 10.1 ELEMENTARY ANALYSIS OF ES
DATA 241 SURVEY RESULTS FOR SINGLE ITEMS 241 COMPARISONS OF THE FOCAL
GROUP WITH OTHER ORGANIZATIONAL UNITS 245 PLACING ABSOLUTE SCORES IN THE
CONTEXT OF SEVERAL STANDARDS 246 ITEMS, INDICES, AND INDICATORS 248
USING INTERRELATIONSHIPS AMONG ITEMS TO DETERMINE IMPORTANCE 251 10.2
STANDARD ES REPORTS 252 10.3 FOCAL REPORTS 253 THE GENERAL INTRODUCTION
OF A FOCAL REPORT 253 TURNING TO THE FOCAL GROUP 255 TABLES OF THE FOCAL
REPORT 256 ALTERNATIVE WAYS TO ORGANIZE THE ITEMS IN A FOCAL REPORT 257
REPORTING DEMOGRAPHICS IN A FOCAL REPORT 258 APPENDICES OF A FOCAL
REPORT 259 10.4 CROSS-COMPARISON REPORTS 259 CROSS-COMPARISON TABLES 260
WHO SHOULD GET CROSS-COMPARISONS? 261 10.5 PROGNOSES REPORTS 262 10.6
STANDARD REPORTING OF ANSWERS TO OPEN QUESTIONS 263 10.7 FIRST-RESULTS
REPORTS FOR EMPLOYEES 265 10.9 HOW TO ORGANIZE REPORT ORDERING 266
SPECIFYING SELECTION RULES 266 AUTOMATED REPORT ORDERING 268 11
DESIGNING FOLLOW-UP PROCESSES 271 11.1 BASIC COMPONENTS OF THE FOLLOW-UP
PROCESSES 271 ACTIONS AND BUSY WORK 271 MONDAY MOMING ACTIONS: STARTING
SMALL 272 AVOIDING UNNECESSARY NEW INITIATIVES OR NEW GOALS 273 TYPES OF
RESPONSES TO ES RESULTS 274 11.2 APPROACHES TO DESIGNING FOLLOW-UP
PROCESSES 275 THETOP-DOW JI CONTENT ON THE VALIDITYOF BENCHMARKS 300
BENCHMARKS FROM DIFFERENT COUNTRIES 301 BENCHMARKING AGAINST INDUSTRY
AND JOB NORMS 303 BENCHMARKING BY CROSS-COMPARISONS WITHIN THE
ORGANIZATION 304 UPWARD AND BACKWARD BENCHMARKING 305 BENCHMARKING
AGAINST PROGNOSES 306 BENCHMARKING CORRELATIONS AND PATTERNS 306 12.4
USING THEORY TO INTERPRET ES DATA 307 12.5 DEEP STATISTICAL ANALYSES 310
THE PSYCHOLOGICAL MAP OF THE RESPONDENTS 310 DEPENDENT VARIABLES WITHIN
MDS 312 EXTERNAL DEPENDENT VARIABLES AND LINKAGE RESEARCH 313 RELATING
INTERNAL DEPENDENT VARIABLES TO DEMOGRAPHIC INFORMATION 316
INTERPRETATIONS AND THE MORE IS BETTER FALLACY 317 12.6
BUSINESS-ORIENTED FRAMEWORKS FOR ES DATA INTERPRETATION 318 ES DATA AND
THE BALANCED SCORECARD 318 SWOT ANALYSIS 319 12.7 TRIANGULATION AND
OTHER VIEWS ONTO THE DATA 321 13 PRESENTING SURVEY RESULTS TO MANAGEMENT
323 13.1 STRUCTURING AN ES PRESENTATION 323 INTRODUCTION OF AN ES
PRESENTATION 323 FACETS/DIMENSIONS OF THE ORGANIZATION CLIMATE 325 THE
PERFORMANCE-SATISFACTION NETWORK: CORE AND EXTENSION 327 A SIMPLER
ALTERNATIVE: ACE OR RACER STRUCTURING 327 FURTHER BREAK-DOWNS OFTHE
STATISTICS 328 EMPIRICAL STRUCTUREOF ITEMS 329 SPECIAL TOPICS 329
BUSINESS PERSPECTIVES 329 MONDAY MORNING ACTION PLATFORMS 330 SUMMARY
AND RECOMMENDATIONS 330 STILL OTHER FORMS OF STRUCTURING AN ES
PRESENTATION 331 13. CONTENT XI_ PHASE II: DISCUSSING AND STRUCTURING
THE RESULTS 350 PHASE III: ACTION FIELDS AND IDEAL SCENARIOS 354 PHASE
IV: OUTLOOK ON NEXT STEPS 356 PHASE V: WRAPPING THINGS UP AFTER THE
WORKSHOP 356 14.3 THE PARTICIPANTS OF AN ES WORKSHOP 357 14.4 THE
FACILITATOR OF AN ES WORKSHOP 357 14.5 ORGANIZING AND PREPARING AN ES
WORKSHOP 359 PARTICIPANTS, TIME. LOCATION, AND INVITATION 360 ROOM 360
MATERIALS 360 PREPARING AN ES WORKSHOP: THE ES COORDINATOR S ROLE 361 A
FACILITATOR S PERSONAL PREPARATION FOR THE ES WORKSHOP 362 14.6
DISCUSSING ES RESULTS 363 WORKSHOP ACTIVITIES FOR A PARTICULAR ITEM
BLOCK 364 AN ILLUSTRATIVE ITEM BLOCK 364 ANOTHER ILLUSTRATION WITH ITEMS
ON THE SUPERVISOR 366 14.7 TIPS AND HINTS FOR FACILITATING AN ES
WORKSHOPS 368 TIMING 368 ROLE AND BEHAVIOR OFTHE FACILITATOR 369
PRESENTING THE SURVEY RESULTS 370 DISCUSSING THE ES RESULTS 370 BEHAVIOR
OFTHE PARTICIPANTS IN THE DISCUSSIONS 372 DISCUSSING THE ITEMS ON THE
DIRECT SUPERVISOR 373 BRAINSTORMING ON THE FIELDS OF ACTION 374 BEHAVIOR
OF MANAGERS IN ES WORKSHOPS 375 GIVING FEEDBACK TO THE SUPERVISOR AFTER
THE ES WORKSHOP 375 14.8 VARIANTS OFTHE TRADITIONAL ES WORKSHOP 376 ES
WORKSHOPS WITH MANAGERS ONLY 376 ES WORKSHOPS UNDER TIGHT TIME
CONSTRAINTS 377 14.9 ALTERNATIVES OFTHE TRADITIONAL ES WORKSHOP 378
14.10PLANNING BATTERIES OF ES WORKSHOPS 382 14. XII CONTENT 15.4 SIMPLE
ACTION PLANNING TOOLS 399 W ACTION FORMS 400 W ACTION FORMS WITH
STATUS INDICATORS 400 15.5 PLANNING COMPLEX ACTIONS 401 PLANNING
MILESTONES 401 PLANNING ACTIVITIES 403 15.6 CONTROLLING ACTION
IMPLEMENTATION 404 PRINCIPLES OF ACTION CONTROLLING 405 REPORTING 406
SIMPLE REPORTING FORMS 406 REPORTING IN COMPLEX ACTIONS 406 ADJUSTING AN
ACTION PLAN 407 ONLINE ACTION PLANNING TOOLS 409 15.7 SOFT FACTORS IN
ACTION MANAGEMENT 409 SELECTINGTHE RIGHTPEOPLE 410 DELEGATING ACTIONS
AWAY 411 REMAINING OPEN TO CLARIFY THE ACTION S GOALS AND CONDITIONS 411
ACCEPTING AND ENDORSINGTHE ACTION PLAN 411 INSISTING ON DISCIPLINE 411
LEADING ACTION TEAM MEMBERS 412 PLANNING REALISTICALLY 412 CONTROLLING
ACTION PROGRESS CONSTRUCTIVELY , 412 THINKING ABOUT THE POLITICS OFTHE
ACTION 413 TURNING THE ACTION TEAM INTO A TEAM 413 KEEPING TECHNICAL
GIMMICKRY MINIMAL 414 SHOWING COMMITMENT TO THE ACTION AND ITS TASKS 414
16 INFORMATION CAMPAIGN AFTER THE SURVEY 415 16.1 INFORMATION ON RESULTS
AND MANAGEMENT S RESPONSES 415 16.2 INFORMATION ON ACTIONS 416 16.3
PLANNING AND ORGANIZING THE INFORMATION CAMPAIGN 419 ARCHITECTURE AND
ROLES 419 PUBLICATIONS AND TIME LINE 421 COMMUNICATION POLITICS 423 16.4
COMMUNICATION AS PART OF PLANNED CHANGE MANAGEMENT 425 CREATING
PERCEPTIONS OF WHAT MOST PEOPLE ARE DOING 425 COMMUNICATIN CONTENT XIII
17.4 THE PRACTICE OF ES EVALUATIONS 439 SAMPLE 439 ORGANIZATION 440
ITEMS AND SURVEY DESIGN 441 DATA ANALYSIS AND INTERPRETATION 443
REFERENCES 447 AUTHOR INDEX 463 SUBJECT INDEX 469
|
| any_adam_object | 1 |
| author | Borg, Ingwer 1945- Mastrangelo, Paul M. |
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| author_facet | Borg, Ingwer 1945- Mastrangelo, Paul M. |
| author_role | aut aut |
| author_sort | Borg, Ingwer 1945- |
| author_variant | i b ib p m m pm pmm |
| building | Verbundindex |
| bvnumber | BV035285159 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5549 |
| callnumber-raw | HF5549.5.A83 |
| callnumber-search | HF5549.5.A83 |
| callnumber-sort | HF 45549.5 A83 |
| callnumber-subject | HF - Commerce |
| classification_rvk | CW 4700 QV 584 |
| classification_tum | WIR 553f PSY 620f |
| ctrlnum | (OCoLC)187394893 (DE-599)DNB980704421 |
| dewey-full | 658.30072/3 658.314 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.30072/3 658.314 |
| dewey-search | 658.30072/3 658.314 |
| dewey-sort | 3658.30072 13 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Psychologie Arbeitswissenschaften Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV035285159 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T21:30:26Z |
| institution | BVB |
| isbn | 9780889372955 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-017090301 |
| oclc_num | 187394893 |
| open_access_boolean | |
| owner | DE-M347 DE-Aug4 DE-20 DE-355 DE-BY-UBR DE-703 DE-945 DE-12 DE-634 DE-19 DE-BY-UBM DE-11 DE-188 DE-91 DE-BY-TUM |
| owner_facet | DE-M347 DE-Aug4 DE-20 DE-355 DE-BY-UBR DE-703 DE-945 DE-12 DE-634 DE-19 DE-BY-UBM DE-11 DE-188 DE-91 DE-BY-TUM |
| physical | XVII, 476 S. Ill., graph. Darst. 24 cm |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | Hogrefe |
| record_format | marc |
| spelling | Borg, Ingwer 1945- Verfasser (DE-588)121327191 aut Employee surveys in management theories, tools, and practical applications Ingwer Borg with Paul M. Mastrangelo Cambridge, MA [u.a.] Hogrefe 2008 XVII, 476 S. Ill., graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Literaturverz. S. 447 - 462 Efficacité organisationnelle - Évaluation Personeelsmanagement gtt Personnel - Attitudes - Enquêtes Vragenlijsten gtt Employee attitude surveys Organizational effectiveness Evaluation Unternehmensentwicklung (DE-588)4125011-4 gnd rswk-swf Methode (DE-588)4038971-6 gnd rswk-swf Umfrage (DE-588)4005227-8 gnd rswk-swf Mitarbeiter (DE-588)4120744-0 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf Mitarbeiter (DE-588)4120744-0 s Umfrage (DE-588)4005227-8 s Organisationsentwicklung (DE-588)4126887-8 s DE-604 Methode (DE-588)4038971-6 s DE-188 Unternehmensentwicklung (DE-588)4125011-4 s Mastrangelo, Paul M. Verfasser aut DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017090301&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Borg, Ingwer 1945- Mastrangelo, Paul M. Employee surveys in management theories, tools, and practical applications Efficacité organisationnelle - Évaluation Personeelsmanagement gtt Personnel - Attitudes - Enquêtes Vragenlijsten gtt Employee attitude surveys Organizational effectiveness Evaluation Unternehmensentwicklung (DE-588)4125011-4 gnd Methode (DE-588)4038971-6 gnd Umfrage (DE-588)4005227-8 gnd Mitarbeiter (DE-588)4120744-0 gnd Organisationsentwicklung (DE-588)4126887-8 gnd |
| subject_GND | (DE-588)4125011-4 (DE-588)4038971-6 (DE-588)4005227-8 (DE-588)4120744-0 (DE-588)4126887-8 |
| title | Employee surveys in management theories, tools, and practical applications |
| title_auth | Employee surveys in management theories, tools, and practical applications |
| title_exact_search | Employee surveys in management theories, tools, and practical applications |
| title_full | Employee surveys in management theories, tools, and practical applications Ingwer Borg with Paul M. Mastrangelo |
| title_fullStr | Employee surveys in management theories, tools, and practical applications Ingwer Borg with Paul M. Mastrangelo |
| title_full_unstemmed | Employee surveys in management theories, tools, and practical applications Ingwer Borg with Paul M. Mastrangelo |
| title_short | Employee surveys in management |
| title_sort | employee surveys in management theories tools and practical applications |
| title_sub | theories, tools, and practical applications |
| topic | Efficacité organisationnelle - Évaluation Personeelsmanagement gtt Personnel - Attitudes - Enquêtes Vragenlijsten gtt Employee attitude surveys Organizational effectiveness Evaluation Unternehmensentwicklung (DE-588)4125011-4 gnd Methode (DE-588)4038971-6 gnd Umfrage (DE-588)4005227-8 gnd Mitarbeiter (DE-588)4120744-0 gnd Organisationsentwicklung (DE-588)4126887-8 gnd |
| topic_facet | Efficacité organisationnelle - Évaluation Personeelsmanagement Personnel - Attitudes - Enquêtes Vragenlijsten Employee attitude surveys Organizational effectiveness Evaluation Unternehmensentwicklung Methode Umfrage Mitarbeiter Organisationsentwicklung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017090301&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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