Performance measurement of new product development teams: a case of the high-tech sector
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Basingstoke [u.a]
Palgrave Macmillan
2009
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references (p. 236-247) and indexes |
| Beschreibung: | XVII, 267 S. Ill. 23 cm |
Internformat
MARC
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| 100 | 1 | |a Abdel-Kader, Magdy G. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Performance measurement of new product development teams |b a case of the high-tech sector |c Magdy G. Abdel-Kader and Erin Yu-Ching Lin |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Basingstoke [u.a] |b Palgrave Macmillan |c 2009 | |
| 300 | |a XVII, 267 S. |b Ill. |c 23 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references (p. 236-247) and indexes | ||
| 650 | 4 | |a New products / Taiwan / Case studies | |
| 650 | 4 | |a Employees / Rating of / Taiwan / Case studies | |
| 650 | 7 | |a Agency Theory |2 stw | |
| 650 | 7 | |a Erfolgsfaktor |2 stw | |
| 650 | 7 | |a Gruppenarbeit |2 stw | |
| 650 | 7 | |a Hochtechnologiesektor |2 stw | |
| 650 | 7 | |a Innovation |2 stw | |
| 650 | 7 | |a Leistungsanreiz |2 stw | |
| 650 | 7 | |a Performance Measurement |2 stw | |
| 650 | 7 | |a Taiwan |2 stw | |
| 650 | 4 | |a Employees |x Rating of |z Taiwan |v Case studies | |
| 650 | 4 | |a New products |z Taiwan |v Case studies | |
| 655 | 7 | |0 (DE-588)4522595-3 |a Fallstudiensammlung |2 gnd-content | |
| 700 | 1 | |a Lin, Erin Yu-Ching |e Verfasser |4 aut | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017088586&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
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Datensatz im Suchindex
| _version_ | 1804138576809558016 |
|---|---|
| adam_text | Contents
List of Tables xi
List of Figures xii
List of Abbreviations xiv
Preface xvi
Chapter 1 Introduction 1
1.0 Introduction 1
1.1 Background to the study 2
1.2 High-technology industry in Taiwan 4
1.2.1 Key definitions of high-technology industry 6
1.2.2 Distinctiveness of new products 7
1.3 The role of management accounting and management 9
accountants
1.4 The gap between theory and practice in management 11
accounting
1.5 Objective and research questions 12
1.6 Significance of the study 15
1.7 Conclusion and book structure 17
Chapter 2 New Product Development Success Factors 20
2.0 Introduction 20
2.1 Overview of new product development research 20
2.2 New product innovation: past evidence and present 22
application
2.2.1 Key definitions of new product success/failure 26
2.2.2 New products: key success factors versus failure 28
factors
2.2.3 New product development processes and project 33
teams
2.2.4 External business environment and organisation 37
2.3 Conclusion 41
viii Contents
Chapter 3 The Organisational Architecture 42
3.0 Introduction 42
3.1 Assignment of decision rights 42
3.1.1 Authority versus responsibility 43
3.1.2 Formation and integration of project team 47
3.2 Reward and punishment system 52
3.2.1 The role of incentive and motivation 52
3.2.2 Teamwork environment: incentive versus 55
performance
3.3 Performance measurement system 56
3.3.1 Why - Needs of performance measurement 57
3.3.2 What - Areas of performance measurement 61
3.3.3 How - Use and impact of measurement results 62
3.4 Conclusion 71
Chapter 4 Conceptual Framework 73
4.0 Introduction 73
4.1 The economic approach - agency theory 73
4.2 Sociological and psychological approaches 77
4.2.1 Stewardship theory 78
4.2.2 Social identity theory and self-categorisation 79
theory
4.3 Why multiple theories are used in the conceptual 82
framework
4.4 The conceptual framework 83
4.4.1 Incentive - team effort - effectiveness 83
4.4.2 Incentive - performance 86
4.4.3 Incentive - effort - performance - success 88
4.5 Conclusion 93
Chapter 5 Research Methodology and Methods 94
5.0 Introduction 94
5.1 Alternative paradigms 94
5.1.1 Ontological assumptions 96
5.1.2 Epistemological assumptions 98
5.1.3 Methodological assumptions 99
5.2 Case study research 1°°
5.2.1 Advantages of case study 103
5.2.2 Limitations of case study 104
5.2.3 Validity and reliability 104
5.2.4 Selection of sample cases 1°6
Contents ix
5.3 Multiple-case study design 107
5.4 Data collection methods 109
5.4.1 The primary method - interviews 111
5.4.1.1 Procedures of interviews 111
5.4.2 The secondary method - documentation 114
5.5 Data management 115
5.5.1 Management of documents 116
5.5.2 Management of interviews 118
5.5.3 Data storage and retrieval 119
5.5.4 Content analysis method 121
5.5.5 Analytic induction 122
5.6 Conclusion 122
Chapter 6 Case Study and Interpretation 124
6.0 Introduction 124
6.1 Themes and the code 124
6.2 Within-case analysis 127
6.2.1 Case A 127
6.2.2 CaseB 140
6.2.3 CaseC 152
6.2.4 CaseD 159
6.3 Conclusion 168
Chapter 7 Cross Case-Studies Analysis 170
7.0 Introduction 170
7.1 Internal and external factors 170
7.2 The organisational architecture 172
7.3 Agents or stewards? 176
7.4 The level of self-categorisation and team identification 178
7.5 Developing an empirical framework 180
7.6 Conclusion 185
Chapter 8 Discussion 187
8.0 Introduction 187
8.1 Validity and reliability 187
8.2 The role of management accounting and management 191
accountants
8.3 Agents versus stewards 196
8.4 The gap between theory and practice in management 201
accounting
8.5 Conclusion 210
x Contents
Chapter 9 Conclusions 212
9.0 Introduction 212
9.1 Insights and findings 212
9.2 Research questions revisited 215
9.3 Contributions and implications 224
9.4 Limitations and improvements 229
9.5 Opportunities for future research 231
9.6 Conclusion 234
Bibliography 236
Appendices 248
Appendix A Protocol for conducting a multiple-case study 248
of NPD practices
Appendix B Interview protocol 249
Appendix C The process of analytic induction for this study 250
Appendix D Reducing the texts of interviews - success 251
subsample
Appendix E Reducing the texts of interviews - failure 255
subsample
Author Index 259
Subject Index 261
List of Tables
2.1 Summary of Selected Studies in NPD Literature 23
5.1 Sample Interviewees Description 112
8.1 Pay Revolution 206
List of Figures
1.1 Formulations of Types of Product Innovation 8
2.1 Project Newprod: 11 Factors 29
2.2 Typical Success Factors Found at the Project Level 31
2.3 Comparisons of the Process of NPD 34
2.4 NPD Process versus Cross-Functional Project Team 36
3.1 Strategies for Three Types of Product Project Execution 47
3.2 Core Success or Failure Measures 62
3.3 Seven Areas of Performance Measurement 63
3.4 Uses of Measurement Results at Different Organisational 68
Levels
3.5 Categorisation of Uses and Impacts of Measurement 71
Results
4.1 The Differences between Two Lines of Agency Theory 75
Research
4.2 The Two Theories to Managerial Control in Organisations 79
4.3 The Effects of Incentive on Team Effort and Effectiveness 85
4.4 Three Dimensions of Team Effectiveness 86
4.5 Evaluative Styles 87
4.6 Elements of the Company s Overall New Product Success 88
4.7 Assignments of Decision Rights Process 89
4.8 Framework for Incentive-Effort-Performance-Success 91
Relations
5.1 A Short-Hand Device for a Scientific Research Paradigm 95
5.2 Six Basic Ontological Classifications 97
5.3 Ontological Assumptions versus Epistemological 98
Implications
5.4 Assumptions under the Qualitative or Naturalistic 99
Approach
5.5 Definition of the Case Study 100
5.6 Limitations versus Critiques versus Concepts of 104
Case Studies
5.7 Validity and Reliability versus Strategies and Tactics 105
for Case Study
5.8 Processes of Data Collection 109
5.9 Five Stages of Data Collection 11°
5.10 Public versus Private Documents 116
List of Figures xiii
5.11 Coding Document 117
5.12 Sample of Concept Card 119
5.13 What is Inside? 120
6.1 Comparing and Contrasting Themes across Subsets 125
6.2 What Company A Believes and Employs 130
6.3 Breakthrough Notebook A Process and Duty of Team A 133
6.4 Explanation of Self-Managed Project Team A 138
6.5 Corporate Governance Structures for Team B 143
6.6 Coordination of Project Team C and NPD Process 154
6.7 NPD Project Round Consideration 160
6.8 Implications of the Teamwork Setting 161
6.9 The Causal Chain of Team D 166
7.1 Preparation for a Breakthrough Product Project Team 171
7.2 Three-Part Taxonomy (Organisational Architecture) of 173
the Four Cases
7.3 Agency Theory or Stewardship Theory? 176
7.4 The Level of Self-Categorisation and Team Identity 179
7.5 Empirical Framework for Studying the Team 181
Measurement System
8.1 KPI Training Course Objectives and Participants 194
9.1 Project Thinking 216
9.2 The Issue of Key Success Factors: Literature versus 217
Practice
9.3 The Areas Measured in Team Outcomes: Literature vs. 221
Practice
9.4 The Issue of Uses and the Impact of Measurement 222
Results: Literature versus Practice
|
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| indexdate | 2024-07-09T21:30:23Z |
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| spelling | Abdel-Kader, Magdy G. Verfasser aut Performance measurement of new product development teams a case of the high-tech sector Magdy G. Abdel-Kader and Erin Yu-Ching Lin 1. publ. Basingstoke [u.a] Palgrave Macmillan 2009 XVII, 267 S. Ill. 23 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (p. 236-247) and indexes New products / Taiwan / Case studies Employees / Rating of / Taiwan / Case studies Agency Theory stw Erfolgsfaktor stw Gruppenarbeit stw Hochtechnologiesektor stw Innovation stw Leistungsanreiz stw Performance Measurement stw Taiwan stw Employees Rating of Taiwan Case studies New products Taiwan Case studies (DE-588)4522595-3 Fallstudiensammlung gnd-content Lin, Erin Yu-Ching Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017088586&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Abdel-Kader, Magdy G. Lin, Erin Yu-Ching Performance measurement of new product development teams a case of the high-tech sector New products / Taiwan / Case studies Employees / Rating of / Taiwan / Case studies Agency Theory stw Erfolgsfaktor stw Gruppenarbeit stw Hochtechnologiesektor stw Innovation stw Leistungsanreiz stw Performance Measurement stw Taiwan stw Employees Rating of Taiwan Case studies New products Taiwan Case studies |
| subject_GND | (DE-588)4522595-3 |
| title | Performance measurement of new product development teams a case of the high-tech sector |
| title_auth | Performance measurement of new product development teams a case of the high-tech sector |
| title_exact_search | Performance measurement of new product development teams a case of the high-tech sector |
| title_full | Performance measurement of new product development teams a case of the high-tech sector Magdy G. Abdel-Kader and Erin Yu-Ching Lin |
| title_fullStr | Performance measurement of new product development teams a case of the high-tech sector Magdy G. Abdel-Kader and Erin Yu-Ching Lin |
| title_full_unstemmed | Performance measurement of new product development teams a case of the high-tech sector Magdy G. Abdel-Kader and Erin Yu-Ching Lin |
| title_short | Performance measurement of new product development teams |
| title_sort | performance measurement of new product development teams a case of the high tech sector |
| title_sub | a case of the high-tech sector |
| topic | New products / Taiwan / Case studies Employees / Rating of / Taiwan / Case studies Agency Theory stw Erfolgsfaktor stw Gruppenarbeit stw Hochtechnologiesektor stw Innovation stw Leistungsanreiz stw Performance Measurement stw Taiwan stw Employees Rating of Taiwan Case studies New products Taiwan Case studies |
| topic_facet | New products / Taiwan / Case studies Employees / Rating of / Taiwan / Case studies Agency Theory Erfolgsfaktor Gruppenarbeit Hochtechnologiesektor Innovation Leistungsanreiz Performance Measurement Taiwan Employees Rating of Taiwan Case studies New products Taiwan Case studies Fallstudiensammlung |
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