Performance measurement in corporate governance: DEA modelling and implications for organisational behaviour and supply chain management
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Heidelberg [u.a.]
Physica-Verl.
2009
|
| Schriftenreihe: | Contributions to management science
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXI, 232 S. graph. Darst. |
| ISBN: | 9783790821697 9783790821703 |
Internformat
MARC
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|---|---|---|---|
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| 003 | DE-604 | ||
| 005 | 20100107 | ||
| 007 | t | ||
| 008 | 090130s2009 gw d||| |||| 00||| eng d | ||
| 015 | |a 08,N51,1567 |2 dnb | ||
| 016 | 7 | |a 99152814X |2 DE-101 | |
| 020 | |a 9783790821697 |c Gb. : ca. EUR 96.25 (freier Pr.), ca. sfr 149.50 (freier Pr.) |9 978-3-7908-2169-7 | ||
| 020 | |a 9783790821703 |9 978-3-7908-2170-3 | ||
| 024 | 3 | |a 9783790821697 | |
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| 100 | 1 | |a Manzoni, Alex |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Performance measurement in corporate governance |b DEA modelling and implications for organisational behaviour and supply chain management |c Alex Manzoni ; Sardar M. N. Islam |
| 264 | 1 | |a Heidelberg [u.a.] |b Physica-Verl. |c 2009 | |
| 300 | |a XXI, 232 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Contributions to management science | |
| 650 | 7 | |a Corporate Governance |2 stw | |
| 650 | 7 | |a Corporate social responsibility |2 stw | |
| 650 | 7 | |a Data-Envelopment-Analyse |2 stw | |
| 650 | 4 | |a Leistungsmessung - Corporate Governance - Supply Chain Management - Organisationsverhalten | |
| 650 | 7 | |a Performance Measurement |2 stw | |
| 650 | 7 | |a Supply Chain Management |2 stw | |
| 650 | 4 | |a Business logistics |x Evaluation | |
| 650 | 4 | |a Operations research | |
| 650 | 4 | |a Organizational effectiveness |x Measurement | |
| 650 | 0 | 7 | |a Supply Chain Management |0 (DE-588)4684051-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Organisationsverhalten |0 (DE-588)4285859-8 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Corporate Governance |0 (DE-588)4419850-4 |2 gnd |9 rswk-swf |
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| 689 | 0 | 3 | |a Organisationsverhalten |0 (DE-588)4285859-8 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Islam, Sardar M. N. |d 1950- |e Verfasser |0 (DE-588)115671005 |4 aut | |
| 856 | 4 | 2 | |m Digitalisierung UB Regensburg |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017086585&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-017086585 | ||
Datensatz im Suchindex
| _version_ | 1804138573870399488 |
|---|---|
| adam_text | Contents
1 Performance
Issues
in
the
Global Knowledge
Economy:
The Need for an Extended
Framework
for
Enterprises...................... 1
1.1
Introduction
....................................................................................... 1
1.1.1
Background: Globalization and the Global
Knowledge Economy
............................................................ 1
1.1.2
The Behaviour of Management and the Role
of Companies in Society
....................................................... 3
1.1.3
The Supply Chain Imperative
............................................... 4
1.1.4
Organizational Performance Management and
Measurement
......................................................................... 6
1.1.5
The Elements of Performance
.............................................. 7
1.1.6
Measures of Performance
..................................................... 8
1.1.7
Data Envelopment Analysis
.................................................. 10
1.1.8
Background to the Australian Case Study
............................ 11
1.2
Objectives
......................................................................................... 12
1.3
Methodology
..................................................................................... 13
1.4
Contribution of this Book
................................................................. 14
1.4.1
Limitations of Existing Literature
........................................ 14
1.4.2
A New Approach-Overcoming the Limitations
.................... 15
1.5
Structure of the Book
........................................................................ 15
2
Critical Literature Review: The Roles of Organization
Behaviour, Corporate Governance and Supply Chain
Management in the Measurement of Performance
for Commercial Enterprises in a Global Knowledge
Economy
.................................................................................................... 19
2.1
Introduction: Issues and Developments in
Contemporary Global Knowledge Economics and Business
........... 19
2.2
The Emergence of a Global Knowledge Economy
.......................... 21
2.2.1
Globalization of Australian Business
................................... 2!
xvii
xviii Contents
2.2.2
Competition for Australian Business
in a Global Economy
............................................................ 22
2.2.3
The Emergence of Global Knowledge as Capital
................ 24
2.3
The Emergence of an
OSTS
Approach to OB
.................................. 27
2.3.1
Introduction
........................................................................... 27
2.3.2
The Founding Fathers; Weber,
Durkheim and
Parete
............................................................ 28
2.3.3
The Human Relations School
and the Tavistock Institute
.................................................... 29
2.3.4
Systems Theory
..................................................................... 30
2.3.5
Open Socio-Technical Systems
............................................ 31
2.4
The Corporate Governance and Social Responsibility
Approach to Organization Performance Strategy
............................. 35
2.4.1
Introduction
........................................................................... 35
2.4.2
The Current Corporate Governance Forum
.......................... 36
2.4.3
Ethics and Morality in Business
........................................... 38
2.5
The SCM Approach to Organization Performance
.......................... 40
2.5.1
Introduction
........................................................................... 40
2.6
The Measurement of Organization Performance
.............................. 46
2.6.1
Introduction
........................................................................... 46
2.7
DEA
and the Measurement of Efficiency
......................................... 49
2.7.1
Introduction: Background
and Brief History of the Model
............................................ 49
2.7.2
Recent Research and Model Development
........................... 51
2.8
Conclusion
........................................................................................ 53
3
Conceptual Framework and Research Methodology:
A New Approach to PM
........................................................................... 55
3.1
Introduction
....................................................................................... 55
3.2
Conceptual Framework for PM
........................................................ 56
3.3
The OBPM Model
............................................................................ 59
3.3.1
Research Study Postulates
.................................................... 60
3.4
The Optimization Model of Business Using
DEA
........................... 61
3.4.1
Stages of an Applied Operations Research Study
................ 61
3.4.2
The Procedure for
DEA
Application
.................................... 63
3.5
Linear Programming and
DEA
......................................................... 65
3.5.1
Linear Programming
............................................................. 65
3.5.2
Linear Programming for
DEA
.............................................. 66
3.5.3
Mathematical Programming with Spreadsheets
................... 68
3.6
Alternative Methodologies for Measuring Efficiency
...................... 68
3.6.1
Ratio Analysis and Efficiency Evaluation
with Multiple Input and Multiple Output
............................. 68
3.6.2
The Pure Programming Approach
........................................ 69
3.6.3
Regression Analysis with
Multi
Inputs and Outputs
............ 71
Contents
хік
3.6.4
The Deterministic Statistical Frontier Approach
.................. 71
3.6.5
The Stochastic Frontier Approach
........................................ 72
3.7
Other Related Mathematical Models
................................................ 73
3.8
Research Data for this Study
............................................................ 78
3.8.1
The Data Source
................................................................... 78
3.8.2
The
DEA Data
....................................................................... 79
3.8.3
Validating the
DEA
Model
................................................... 79
3.9
Conclusion
........................................................................................ 80
4
DEA:
Theory, Methods and Applications
.............................................. 81
4.1
Introduction
....................................................................................... 81
4.2
The Basic Model
............................................................................... 82
4.2.1
DEA
for One Output and Two Inputs
................................... 85
4.2.2
DEA
for Two Outputs and One Input
................................... 87
4.3
Extensions to the Base Model
.......................................................... 89
4.3.1
Technical and Allocative Efficiencies:
Input and Output Orientations
.............................................. 89
4.3.2
Slack
...................................................................................... 92
4.3.3
Returns to Scale
.................................................................... 93
4.3.4
Weighting the DMUs
............................................................ 94
4.3.5
Setting the
DMU
Weights
..................................................... 95
4.4
DEA:
Assumptions, Strengths and Limitations
................................ 97
4.4.1
Assumptions and Precautions of
DEA
................................. 97
4.4.2
Strengths and Advantages of
DEA
....................................... 98
4.4.3
Weaknesses and Limitations of
DEA
................................... 98
4.5
Other Models and Issues
................................................................... 99
4.5.1
Other Models
........................................................................ 99
4.5.2
Other Issues
.......................................................................... 100
4.6
Conclusion
........................................................................................ 101
5
DEA
of Corporate Governance:
The Model and Its Application
............................................................... 103
5.1
Introduction
....................................................................................... 103
5.2
Corporate Social Responsibility
....................................................... 104
5.2.1
Stakeholder Engagement
...................................................... 108
5.2.2
Ethical Business Behaviour
.................................................. 109
5.2.3
Accountability
....................................................................... 109
5.2.4
Value Attuned Public Relations
............................................ 109
5.2.5
Dialogue
................................................................................ 110
5.3
The
DEA
of Corporate Social Responsibility
.................................. 110
5.3.1
The CSR Database
................................................................
1
10
5.3.2
The Black CSR Model
..........................................................
Ill
5.3.3
DEA
Justification
.................................................................. 111
xx Contents
5.4
Applying
DEA
.................................................................................. 113
5.4.1
Pilot Tests and Variable Selection
......................................... 113
5.4.2
The DEA-Solver-LV Program
.............................................. 115
5.4.3
Test Trials of Data using DEA-Solver-LV
............................ 116
5.5
DEA
of CSR Using DEA-Solver-Pro
4.1......................................... 119
5.5.1
Trial
1
Full Cohort Test with Six Inputs,
One Output Across All Business Units
................................. 120
5.5.2
Trial
2
Full Cohort Test for All Business
Units Tested Individually and Aggregated
........................... 121
5.5.3
Trial
3
CSRMC Expanded
to Eight Output Variables
..................................................... 122
5.6
Conclusion: The
DEA
for
CG.......................................................... 123
6
Results and Validation of
DEA
Application
to Corporate Social Responsibility
......................................................... 125
6.1
Introduction
....................................................................................... 125
6.2
The
DEA
Application to CSR in the
OSTS..................................... 126
6.2.1
The Findings of
DEA
Application to CSR
........................... 126
6.2.2
The Findings of
DEA in
the
OSTS....................................... 127
6.3
Technical Considerations of the Findings
........................................ 128
6.3.1
Heuristics for
DEA
to Succeed: The Rules of Thumb
......... 128
6.3.2
Different
DEA
Models
.......................................................... 128
6.3.3
The Extreme Point Technique of
DEA
................................. 130
6.3.4
The Aggregation and De-Aggregation Impact
..................... 130
6.3.5
The Quantification of Qualitative Data
................................ 132
6.3.6
Explaining Efficiency Versus Describing Efficiency
........... 133
6.3.7
The Effect of Input Congestion and Exogenous Factors
...... 133
6.3.8
Efficiency Versus Productivity
............................................. 134
6.4
The CSR Construct
........................................................................... 135
6.4.1
Correlations for Trial
1......................................................... 136
6.4.2
Correlations for Trial
2......................................................... 137
6.4.3
Correlations for Trial
3......................................................... 140
6.4.4
Correlation Summaries for all Trials
.................................... 140
6.5
Conclusion
........................................................................................ 143
7
Implications for OBPM, SCM and Organization Design
.................... 145
7.1
Introduction
....................................................................................... 145
7.2
Implications of the Results
............................................................... 145
7.2.1
The Need for Further Development
..................................... 146
7.2.2
Strategy for Organization Design of the Future
................... 148
7.2.3
Integrating the
PMS
into the
OSTS
Designed Enterprise....
150
7.2.4
Integrating the Supply Network into the
OSTS
Designed Enterprise
.............................................................. 152
7.2.5
Integrating
CG
into the
OSTS
Designed Enterprise
............
Í53
7.3
Conclusion
........................................................................................ 155
Contents xxi
8
Summary, Conclusion and Future Research
........................................ 157
8.1
Introduction
....................................................................................... 157
8.1.1
Foundations in a Global Knowledge Economy
.................... 157
8.1.2
Critical Review of the Literature
.......................................... 158
8.2
A New Approach to PM
................................................................... 159
8.2.1
The Conceptual Framework
for the Measurement Methodology
...................................... 159
8.2.2
DEA
...................................................................................... 160
8.3
DEACSR Model and Results
........................................................... 160
8.3.1
DEAforCG
.......................................................................... 160
8.3.2
The DEACSR Model
............................................................ 161
8.4
Performance Measurement and Organization Behaviour
................. 162
8.5
Limitations and Areas for Further Research
..................................... 163
8.5.1
Limitations of the Present Research
..................................... 163
8.5.2
Implications and Direction for Future Research
.................. 164
8.6
Conclusion
........................................................................................ 166
Appendices
Appendix A Definitions of Key Terms
....................................................... 169
Appendix
В
Spreadsheet Modeling of
DEA
in Linear Programming
......................................................... 173
Appendix
С
Summary of Business Units
-
Average Scores
.................... 185
Appendix
D
All Business Units-Reversed
.................................................. 187
Appendix
E
Sample with
48
DMUs
........................................................... 189
Appendix
F
Min Ave
Max Scores
.............................................................. 191
Appendix
G
Service History of More than Five years
............................. 193
Appendix
H
Trial
1...................................................................................... 199
Appendix I Trial
2...................................................................................... 201
Appendix
J
Trial
3...................................................................................... 207
Appendix
К
The Balanced Scorecard
of Kaplan and Norton
(1992)................................................ 209
Appendix
L
The Performance Prism of Cranfield University
................ 213
Appendix
M
The Construct of CSR Management Capacity
................... 217
Bibliography
................................................................................................... 219
|
| any_adam_object | 1 |
| author | Manzoni, Alex Islam, Sardar M. N. 1950- |
| author_GND | (DE-588)115671005 |
| author_facet | Manzoni, Alex Islam, Sardar M. N. 1950- |
| author_role | aut aut |
| author_sort | Manzoni, Alex |
| author_variant | a m am s m n i smn smni |
| building | Verbundindex |
| bvnumber | BV035281376 |
| callnumber-first | H - Social Science |
| callnumber-label | HD58 |
| callnumber-raw | HD58.9 |
| callnumber-search | HD58.9 |
| callnumber-sort | HD 258.9 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 340 QP 341 |
| ctrlnum | (OCoLC)436273517 (DE-599)DNB99152814X |
| dewey-full | 658.4034 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4034 |
| dewey-search | 658.4034 |
| dewey-sort | 3658.4034 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV035281376 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T21:30:21Z |
| institution | BVB |
| isbn | 9783790821697 9783790821703 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-017086585 |
| oclc_num | 436273517 |
| open_access_boolean | |
| owner | DE-355 DE-BY-UBR DE-945 DE-1052 |
| owner_facet | DE-355 DE-BY-UBR DE-945 DE-1052 |
| physical | XXI, 232 S. graph. Darst. |
| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | Physica-Verl. |
| record_format | marc |
| series2 | Contributions to management science |
| spelling | Manzoni, Alex Verfasser aut Performance measurement in corporate governance DEA modelling and implications for organisational behaviour and supply chain management Alex Manzoni ; Sardar M. N. Islam Heidelberg [u.a.] Physica-Verl. 2009 XXI, 232 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Contributions to management science Corporate Governance stw Corporate social responsibility stw Data-Envelopment-Analyse stw Leistungsmessung - Corporate Governance - Supply Chain Management - Organisationsverhalten Performance Measurement stw Supply Chain Management stw Business logistics Evaluation Operations research Organizational effectiveness Measurement Supply Chain Management (DE-588)4684051-5 gnd rswk-swf Organisationsverhalten (DE-588)4285859-8 gnd rswk-swf Corporate Governance (DE-588)4419850-4 gnd rswk-swf Leistungsmessung (DE-588)4167290-2 gnd rswk-swf Leistungsmessung (DE-588)4167290-2 s Corporate Governance (DE-588)4419850-4 s Supply Chain Management (DE-588)4684051-5 s Organisationsverhalten (DE-588)4285859-8 s DE-604 Islam, Sardar M. N. 1950- Verfasser (DE-588)115671005 aut Digitalisierung UB Regensburg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017086585&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Manzoni, Alex Islam, Sardar M. N. 1950- Performance measurement in corporate governance DEA modelling and implications for organisational behaviour and supply chain management Corporate Governance stw Corporate social responsibility stw Data-Envelopment-Analyse stw Leistungsmessung - Corporate Governance - Supply Chain Management - Organisationsverhalten Performance Measurement stw Supply Chain Management stw Business logistics Evaluation Operations research Organizational effectiveness Measurement Supply Chain Management (DE-588)4684051-5 gnd Organisationsverhalten (DE-588)4285859-8 gnd Corporate Governance (DE-588)4419850-4 gnd Leistungsmessung (DE-588)4167290-2 gnd |
| subject_GND | (DE-588)4684051-5 (DE-588)4285859-8 (DE-588)4419850-4 (DE-588)4167290-2 |
| title | Performance measurement in corporate governance DEA modelling and implications for organisational behaviour and supply chain management |
| title_auth | Performance measurement in corporate governance DEA modelling and implications for organisational behaviour and supply chain management |
| title_exact_search | Performance measurement in corporate governance DEA modelling and implications for organisational behaviour and supply chain management |
| title_full | Performance measurement in corporate governance DEA modelling and implications for organisational behaviour and supply chain management Alex Manzoni ; Sardar M. N. Islam |
| title_fullStr | Performance measurement in corporate governance DEA modelling and implications for organisational behaviour and supply chain management Alex Manzoni ; Sardar M. N. Islam |
| title_full_unstemmed | Performance measurement in corporate governance DEA modelling and implications for organisational behaviour and supply chain management Alex Manzoni ; Sardar M. N. Islam |
| title_short | Performance measurement in corporate governance |
| title_sort | performance measurement in corporate governance dea modelling and implications for organisational behaviour and supply chain management |
| title_sub | DEA modelling and implications for organisational behaviour and supply chain management |
| topic | Corporate Governance stw Corporate social responsibility stw Data-Envelopment-Analyse stw Leistungsmessung - Corporate Governance - Supply Chain Management - Organisationsverhalten Performance Measurement stw Supply Chain Management stw Business logistics Evaluation Operations research Organizational effectiveness Measurement Supply Chain Management (DE-588)4684051-5 gnd Organisationsverhalten (DE-588)4285859-8 gnd Corporate Governance (DE-588)4419850-4 gnd Leistungsmessung (DE-588)4167290-2 gnd |
| topic_facet | Corporate Governance Corporate social responsibility Data-Envelopment-Analyse Leistungsmessung - Corporate Governance - Supply Chain Management - Organisationsverhalten Performance Measurement Supply Chain Management Business logistics Evaluation Operations research Organizational effectiveness Measurement Organisationsverhalten Leistungsmessung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017086585&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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