The changing face of people management in India:
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Routledge
2009
|
| Ausgabe: | 1. publ. |
| Schriftenreihe: | Working in Asia
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXIV, 308 S. graph. Darst. |
| ISBN: | 9780415431866 9780415431873 |
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Datensatz im Suchindex
| _version_ | 1804138566389858304 |
|---|---|
| adam_text | Contents
List of figures xiii
List of tables xv
List of contributors xvii
Preface xix
Foreword xxiii
RANDALL SCHULER
Part I - The Indian Context
1 Introduction: Human resource management in the
Indian context
PAWAN S. BUDHWAR
• Introduction 3
• Indian economic liberalisation and HRM 4
• The Indian socio-cultural context 7
• Evolution and developments in Indian HRM 10
• An overview of the volume 13
Part II - Determinants of Indian HRM
2 Employment relations in India
C. S. VENKATA RATNAM
• Introduction 23
• Employment opportunities and recruitment
methods 24
• Employment relations in India - historical
evolution 26
• Principal actors in the industrial relations
system: The weak tripod 30
• Static laws, shifting dynamic and varied
interpretation 33
viii • Contents
• Levels of bargaining
• Communication, consultation and cooperation
• Alternative scenarios
40
43
54
3 Labour law in India: Structure and working
debi s. saini
Introduction 60
Constitutional framework and labour law 61
The law of working conditions 64
Industrial relations law 70
The law of wages and monetary benefits 76
The law of social security 81
Concluding remarks 89
4 Factors influencing Indian HRM policies and practices
PAWAN S. BUDHWAR AND VIRENDER SINGH
Introduction 95
National factors determining HRM 97
Contingent variables determining HRM 98
Methodology 99
Results 101
Conclusions and way forward 108
Part III - Sector-specific HRM
5 Emerging HRM systems of foreign firms operating
in India
PAWAN S. BUDHWAR, INGMAR BJORKMAN AND VIRENDER SINGH
Introduction 115
Research approach 118
Staffing of the HR department 118
Services provided by the HR department 121
HR policy - parent versus Indian operations 122
Globalisation versus localisation 129
Learning and sharing of knowledge 131
6 HRM in business process outsourcing firms
operating in India
PAWAN S. BUDHWAR
• Introduction 135
• Developments in the Indian BPO sector 136
• Outsourcing, HRM and work systems 141
Contents • ix
Methodology 143
Work organisation in Indian BPOs 145
Recruitment 146
Remuneration and performance appraisal 147
Training 148
Retention and attrition 148
Conclusions and implications 150
Part IV - Emerging Themes in Indian HRM
7 Exploring the psychological contract and employee
engagement in India
JYOTSNA BHATNAGAR
Introduction 161
Conceptual framework of the psychological
contract 163
Employee engagement in the Indian context 166
Methodology 169
Measures 169
Results 169
Conclusions and implications 172
8 Talent management strategies in India
JYOTSNA BHATNAGAR
• Introduction 180
• Literature review: Talent management (TM)
strategies 182
• Talent mindset 183
• Talent management as a perspective of high
performance work systems (HPWS) 184
• Employer branding as a differentiator for TM:
Person-organisation fit 185
• Employee engagement index: Reflection of
employer branding 187
• The multiplier effect of talent management and
leadership development 189
• Talent segmentation and competency profiling:
Talent identification strategy 190
• Competency profiling as a base for talent identification 190
• Implementing talent management through HRIS 192
• Protecting talent through innovative
remuneration and development strategies 192
Contents
• Psychological contract and talent management
strategies 194
• Conclusion 195
9 Human resource information systems (HRIS) and
HR outsourcing in India
JYOTSNA BHATNAGAR
• Introduction 207
• Evolution of IT-enabled HR to service-oriented
HRIS:HR architecture 209
• Service-oriented architecture: The new
development 211
• HR outsourcing 211
• HRIS and HRO in the Indian context 213
• Methodology 215
• Research site: Organisation Z 217
• Need assessment at Organisation Z 218
• Key challenges in the implementation of HRIS
in India 220
• Outsourced non-core HR activities at
Organisation Z (not under HRIS) 225
• Reasons for HR outsourcing 225
• Obstacles to HR outsourcing 225
• What other HR are being outsourced, not
currently under HRIS? 227
• Conclusion and implications 227
10 HR metrics: HR and Six Sigma in an India-based MNC
JYOTSNA BHATNAGAR AND ASHISH PANDEY
Introduction: Need for HR metrics 234
Current micro-HR metrics in the Indian HRM
function 236
Current macro-approaches to HR metrics 237
Six Sigma and HR function 240
Design and methodology of the study 242
Research site - Globcorp 243
HR Six Sigma intervention 243
Implementation of Six Sigma project 244
Discussion and implications 253
Contents • xi
11 Organisational commitment and firm s
performance in the Indian context
JYOTSNA BHATNAGAR AND ANURADHA SHARMA
• Introduction 260
• Key developments in the area of organisational
commitment (OC) 261
• Research on organisational commitment in India 264
• Individual-level contingency variables and OC 266
• Organisational-level contingency variables and
OC 267
• Organisational commitment and a firm s
performance 268
• Methodology 269
• Measures 270
• Results and discussion 270
• Conclusion and implications 275
Part V - The Future Landscape
12 Challenges facing Indian HRM and the way forward
PAWAN S. BUDHWAR
• Concluding remarks 287
• Challenges for Indian HRM and possible
directions 293
Index 303
Figures
8.1 Talent matrix with an inverted L for top talent 191
8.2 An integrated model of talent management 196
9.1 Reasons for HR outsourcing in India 226
9.2 Obstacles to HR outsourcing in India 226
10.1 Key roles of Six Sigma project 241
10.2 Flow chart of HR Six Sigma process 244
10.3 Fishbone diagram for Six Sigma 249
11.1 An organisational commitment operational model 269
Tables
1.1 The evolution of the personnel function in India 11
2.1 Relationship between sector and type of employment in India 25
4.1 Influence of different aspects of national factors on Indian
HRM 102
5.1 Sample profile of foreign firms operating in India 119
6.1 Sample profile of business process outsourcing firms in India 144
7.1 Mean, SD correlation coefficients of psychological
contract; transactional contract; relational contract; and employee
engagement - Base; Camp 1; Camp 2; Camp 3 170
7.2 Stepwise regression model for transactional and relational
contracts as predictors of employee engagement 171
9.1 Sample profile of Indian public sector respondents
pursuing HRIS 217
9.2 A comparative analysis of HRIS in Indian organisations 223
10.1 Training for Six Sigma team 242
10.2 Processes and their respective critical to quality questions 246
11.1 Mean, standard deviation score on organisational
commitments in India 271
11.2 Regression model of individual and organisational
contingency variables as predictors of organisational commitment 272
11.3 Regression model of organisational commitment variables
as predictor of a firm s performance - financial turnover 273
11.4 Regression model of organisational commitment variables
as predictor of a firm s performance - financial profit 274
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| spelling | The changing face of people management in India ed. by Pawan S. Budhwar and Jyotsna Bhatnagar 1. publ. London [u.a.] Routledge 2009 XXIV, 308 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Working in Asia Includes bibliographical references and index Personnel management India Human capital India Management Corporate culture India Management (DE-588)4037278-9 gnd rswk-swf Humankapital (DE-588)4160783-1 gnd rswk-swf Führung (DE-588)4018776-7 gnd rswk-swf Indien Indien (DE-588)4026722-2 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Indien (DE-588)4026722-2 g Humankapital (DE-588)4160783-1 s Management (DE-588)4037278-9 s DE-604 Führung (DE-588)4018776-7 s Budhwar, Pawan S. Sonstige oth Erscheint auch als Online-Ausgabe 978-0-203-88486-7 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017081664&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | The changing face of people management in India Personnel management India Human capital India Management Corporate culture India Management (DE-588)4037278-9 gnd Humankapital (DE-588)4160783-1 gnd Führung (DE-588)4018776-7 gnd |
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| title | The changing face of people management in India |
| title_auth | The changing face of people management in India |
| title_exact_search | The changing face of people management in India |
| title_full | The changing face of people management in India ed. by Pawan S. Budhwar and Jyotsna Bhatnagar |
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| title_short | The changing face of people management in India |
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