Best practice in performance coaching: a handbook for leaders, coaches, HR professionals, and organizations
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Kogan Page
2007
|
| Schlagworte: | |
| Online-Zugang: | Table of contents only Publisher description Contributor biographical information Inhaltsverzeichnis |
| Beschreibung: | Includes index. ; Später erschienen unter dem Titel: Performance coaching |
| Beschreibung: | XVI, 238 S. graph. Darst. |
| ISBN: | 9780749450823 0749450827 |
Internformat
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| 245 | 1 | 0 | |a Best practice in performance coaching |b a handbook for leaders, coaches, HR professionals, and organizations |c Carol Wilson |
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| 650 | 4 | |a Employees |x Coaching of | |
| 650 | 4 | |a Performance | |
| 650 | 4 | |a Mentoring in business | |
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
Foreword by Sir John Whitmore xi
Foreword by Sir Richard Branson xiii
Acknowledgements xv
Introduction 1
Part I Fundamentals 5
The how, who, when and where of coaching for performance and
good leadership
1 What is coaching? 7
The history of coaching 7; The seven principles of coaching 10; The
contrast between coaching and related fields 13; A coaching culture
at work; the Virgin empire 17; Creating a coaching culture 18
2 Coaching techniques 20
Listening 20; Questioning 22; Clarifying, reflecting and using
intuition 25; Permission 28; Giving and receiving feedback 28
3 Coaching models 32
EQ 33; GROW 35; EXACT 42
4 Structure 50
The coaching series 50; Length of sessions 51; Early termination and
cancellation 52; The introductory session 53; Goal setting 54; Second
session: strategic planning 56; Intermediate sessions 60; Final session 62;
Structure within a session 63
viii CONTENTS
5 Training as a coach 68
Who can become a coach? 68; Levels of mastery in coaching 69;
Choosing a training school 71; Style of the training 73; Coaching and
training for organizations 74; Assessment and accreditation 74
6 Running a professional coaching practice 78
Marketing 78; Finding corporate clients 81; Internet marketing 82;
Closing the deal 84; Terms of payment 85; What to charge 85;
Paperwork 87; Niche coaching 88; Professionalism 88; Mentoring
and supervision 88; Ethics 89
7 How to create a coaching culture in organizations 92
Who can be coached in the workplace? 92; Confidentiality in the
workplace 93; Informal coaching in the workplace 94; Uses for
coaching skills in the workplace 94; The purpose of workplace coach
training 95; Measurement in workplace coaching 96; Coaching
across cultures 97; Creating a coaching culture in the workplace 99;
Conclusion 103
Part II Advanced coaching 107
Tools, models and international case histories
8 Coaching tools 109
Transpersonal coaching 110; David Grove s clean language,
metaphor and emergent knowledge 111; The talking stick 115; The
change curve and the four-room apartment 115; Transactional
analysis 117; Values questionnaire 118; Cultural transformation tools
(CTT) 121; Systemic coaching 122; Appreciative inquiry 123; The
Myers Briggs Type Indicator (MBTI) 124; 360-degree feedback 126;
Neuro linguistic programming 127; Body language 129; Coaching by
telephone 130; Other models 130; The role of the coach in the organi¬
zational hierarchy 131; An organizational hierarchy of needs 131;
How people and organizations change 134; The relationship between
the component parts of coaching 134
9 Case histories 137
Delegation and responsibility 138; Coach training at the NHS 139;
Evaluating coaching at OFGEM 140; Career development in corpo¬
rate finance 144; Building confidence and self-esteem 147; Creating
an in-house coaching service at the BBC 149; From Beijing to
Belgium; coaching the global nomad 154; From Macedonia:
increasing sales through the HRDF Project 164; From California,
CONTENTS IX
USA: career coaching an environmental scientist 170; From
Australia: management development at Orica 173; From Abu Dhabi:
corporate coaching in the United Arab Emirates 177; From Australia:
leading for performance; building a values-driven organization in IT
services 182; From Japan: management styles and succession plan¬
ning 185; Moral dilemmas and coaching challenges 190; Coaching
for Performance ROI 202
Appendix A: Awareness questions 205
Appendix B: Worksheets 210
Appendix C: Sample coaching agreements 216
Appendix D: Coaching evaluation 219
Resources 223
About the author 228
Index 231
|
| adam_txt |
Contents
Foreword by Sir John Whitmore xi
Foreword by Sir Richard Branson xiii
Acknowledgements xv
Introduction 1
Part I Fundamentals 5
The how, who, when and where of coaching for performance and
good leadership
1 What is coaching? 7
The history of coaching 7; The seven principles of coaching 10; The
contrast between coaching and related fields 13; A coaching culture
at work; the Virgin empire 17; Creating a coaching culture 18
2 Coaching techniques 20
Listening 20; Questioning 22; Clarifying, reflecting and using
intuition 25; Permission 28; Giving and receiving feedback 28
3 Coaching models 32
EQ 33; GROW 35; EXACT 42
4 Structure 50
The coaching series 50; Length of sessions 51; Early termination and
cancellation 52; The introductory session 53; Goal setting 54; Second
session: strategic planning 56; Intermediate sessions 60; Final session 62;
Structure within a session 63
viii CONTENTS
5 Training as a coach 68
Who can become a coach? 68; Levels of mastery in coaching 69;
Choosing a training school 71; Style of the training 73; Coaching and
training for organizations 74; Assessment and accreditation 74
6 Running a professional coaching practice 78
Marketing 78; Finding corporate clients 81; Internet marketing 82;
Closing the deal 84; Terms of payment 85; What to charge 85;
Paperwork 87; Niche coaching 88; Professionalism 88; Mentoring
and supervision 88; Ethics 89
7 How to create a coaching culture in organizations 92
Who can be coached in the workplace? 92; Confidentiality in the
workplace 93; Informal coaching in the workplace 94; Uses for
coaching skills in the workplace 94; The purpose of workplace coach
training 95; Measurement in workplace coaching 96; Coaching
across cultures 97; Creating a coaching culture in the workplace 99;
Conclusion 103
Part II Advanced coaching 107
Tools, models and international case histories
8 Coaching tools 109
Transpersonal coaching 110; David Grove's clean language,
metaphor and emergent knowledge 111; The talking stick 115; The
change curve and the four-room apartment 115; Transactional
analysis 117; Values questionnaire 118; Cultural transformation tools
(CTT) 121; Systemic coaching 122; Appreciative inquiry 123; The
Myers Briggs Type Indicator (MBTI) 124; 360-degree feedback 126;
Neuro linguistic programming 127; Body language 129; Coaching by
telephone 130; Other models 130; The role of the coach in the organi¬
zational hierarchy 131; An organizational hierarchy of needs 131;
How people and organizations change 134; The relationship between
the component parts of coaching 134
9 Case histories 137
Delegation and responsibility 138; Coach training at the NHS 139;
Evaluating coaching at OFGEM 140; Career development in corpo¬
rate finance 144; Building confidence and self-esteem 147; Creating
an in-house coaching service at the BBC 149; From Beijing to
Belgium; coaching the global nomad 154; From Macedonia:
increasing sales through the HRDF Project 164; From California,
CONTENTS IX
USA: career coaching an environmental scientist 170; From
Australia: management development at Orica 173; From Abu Dhabi:
corporate coaching in the United Arab Emirates 177; From Australia:
leading for performance; building a values-driven organization in IT
services 182; From Japan: management styles and succession plan¬
ning 185; Moral dilemmas and coaching challenges 190; Coaching
for Performance ROI 202
Appendix A: Awareness questions 205
Appendix B: Worksheets 210
Appendix C: Sample coaching agreements 216
Appendix D: Coaching evaluation 219
Resources 223
About the author 228
Index 231 |
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| id | DE-604.BV035133244 |
| illustrated | Illustrated |
| index_date | 2024-07-02T22:25:10Z |
| indexdate | 2024-07-09T21:23:04Z |
| institution | BVB |
| isbn | 9780749450823 0749450827 |
| language | English |
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| spelling | Wilson, Carol 1949- Verfasser (DE-588)1219756334 aut Best practice in performance coaching a handbook for leaders, coaches, HR professionals, and organizations Carol Wilson London [u.a.] Kogan Page 2007 XVI, 238 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes index. ; Später erschienen unter dem Titel: Performance coaching Coaches gtt Employees Coaching of Performance Mentoring in business http://www.loc.gov/catdir/toc/ecip0720/2007022193.html Table of contents only http://www.loc.gov/catdir/enhancements/fy0728/2007022193-d.html Publisher description http://www.loc.gov/catdir/enhancements/fy0837/2007022193-b.html Contributor biographical information HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016800730&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Wilson, Carol 1949- Best practice in performance coaching a handbook for leaders, coaches, HR professionals, and organizations Coaches gtt Employees Coaching of Performance Mentoring in business |
| title | Best practice in performance coaching a handbook for leaders, coaches, HR professionals, and organizations |
| title_auth | Best practice in performance coaching a handbook for leaders, coaches, HR professionals, and organizations |
| title_exact_search | Best practice in performance coaching a handbook for leaders, coaches, HR professionals, and organizations |
| title_exact_search_txtP | Best practice in performance coaching a handbook for leaders, coaches, HR professionals, and organizations |
| title_full | Best practice in performance coaching a handbook for leaders, coaches, HR professionals, and organizations Carol Wilson |
| title_fullStr | Best practice in performance coaching a handbook for leaders, coaches, HR professionals, and organizations Carol Wilson |
| title_full_unstemmed | Best practice in performance coaching a handbook for leaders, coaches, HR professionals, and organizations Carol Wilson |
| title_short | Best practice in performance coaching |
| title_sort | best practice in performance coaching a handbook for leaders coaches hr professionals and organizations |
| title_sub | a handbook for leaders, coaches, HR professionals, and organizations |
| topic | Coaches gtt Employees Coaching of Performance Mentoring in business |
| topic_facet | Coaches Employees Coaching of Performance Mentoring in business |
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