Lean Six Sigma for service: how to use lean speed and Six Sigma quality to improve services and transactions
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York, NY [u.a.]
McGraw-Hill
2003
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Schlagworte: | |
Online-Zugang: | Autorenbiografie Beschreibung für Leser |
Beschreibung: | XIV, 386 S. Ill., graph. Darst. |
ISBN: | 0071418210 9780071418218 |
Internformat
MARC
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020 | |a 9780071418218 |c (hbk.) |9 978-0-07-141821-8 | ||
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100 | 1 | |a George, Michael L. |c Sr. |d 1947- |e Verfasser |0 (DE-588)111360686X |4 aut | |
245 | 1 | 0 | |a Lean Six Sigma for service |b how to use lean speed and Six Sigma quality to improve services and transactions |c Michael L. George |
264 | 1 | |a New York, NY [u.a.] |b McGraw-Hill |c 2003 | |
300 | |a XIV, 386 S. |b Ill., graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 7 | |a Administração da produção |2 larpcal | |
650 | 7 | |a Contrôle de qualité |2 rasuqam | |
650 | 7 | |a Dienstverlening |2 gtt | |
650 | 7 | |a Industrie de service |2 rasuqam | |
650 | 7 | |a Kwaliteitszorg |2 gtt | |
650 | 7 | |a Méthode statistique |2 rasuqam | |
650 | 7 | |a Six Sigma |2 rasuqam | |
650 | 7 | |a Wetenschappelijke technieken |2 gtt | |
650 | 4 | |a Wissenschaftliches Arbeiten | |
650 | 4 | |a Consumer Satisfaction | |
650 | 4 | |a Cost Control | |
650 | 4 | |a EFficiency, Organizational | |
650 | 4 | |a Organization and Administration | |
650 | 4 | |a Quality Control | |
650 | 4 | |a Quality control |x Statistical methods | |
650 | 4 | |a Service industries |x Quality control |x Statistical methods | |
650 | 4 | |a Six Sigma (Quality control standard) | |
650 | 0 | 7 | |a Qualitätssicherung |0 (DE-588)4126457-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Six Sigma |0 (DE-588)7604241-8 |2 gnd |9 rswk-swf |
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689 | 0 | 1 | |a Qualitätssicherung |0 (DE-588)4126457-5 |D s |
689 | 0 | |5 DE-604 | |
689 | 1 | 0 | |a Six Sigma |0 (DE-588)7604241-8 |D s |
689 | 1 | 1 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |D s |
689 | 1 | |5 DE-604 | |
856 | 4 | 2 | |q text/html |u http://www.loc.gov/catdir/bios/mh042/2003273337.html |y Contributor biographical information |3 Autorenbiografie |
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999 | |a oai:aleph.bib-bvb.de:BVB01-016793351 |
Datensatz im Suchindex
_version_ | 1804138105766150144 |
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adam_txt | |
any_adam_object | |
any_adam_object_boolean | |
author | George, Michael L. Sr. 1947- |
author_GND | (DE-588)111360686X |
author_facet | George, Michael L. Sr. 1947- |
author_role | aut |
author_sort | George, Michael L. Sr. 1947- |
author_variant | m l g ml mlg |
building | Verbundindex |
bvnumber | BV035125765 |
callnumber-first | T - Technology |
callnumber-label | TS156 |
callnumber-raw | TS156 TS156 .G49 2003 |
callnumber-search | TS156 TS156 .G49 2003 |
callnumber-sort | TS 3156 |
callnumber-subject | TS - Manufactures |
classification_rvk | QP 321 QQ 250 |
ctrlnum | (OCoLC)52143805 (DE-599)BVBBV035125765 |
dewey-full | 658.5/62 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.5/62 |
dewey-search | 658.5/62 |
dewey-sort | 3658.5 262 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV035125765 |
illustrated | Illustrated |
index_date | 2024-07-02T22:22:51Z |
indexdate | 2024-07-09T21:22:54Z |
institution | BVB |
isbn | 0071418210 9780071418218 |
language | English |
lccn | 2003273337 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016793351 |
oclc_num | 52143805 |
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owner | DE-M347 DE-1047 DE-703 DE-860 |
owner_facet | DE-M347 DE-1047 DE-703 DE-860 |
physical | XIV, 386 S. Ill., graph. Darst. |
publishDate | 2003 |
publishDateSearch | 2003 |
publishDateSort | 2003 |
publisher | McGraw-Hill |
record_format | marc |
spelling | George, Michael L. Sr. 1947- Verfasser (DE-588)111360686X aut Lean Six Sigma for service how to use lean speed and Six Sigma quality to improve services and transactions Michael L. George New York, NY [u.a.] McGraw-Hill 2003 XIV, 386 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Administração da produção larpcal Contrôle de qualité rasuqam Dienstverlening gtt Industrie de service rasuqam Kwaliteitszorg gtt Méthode statistique rasuqam Six Sigma rasuqam Wetenschappelijke technieken gtt Wissenschaftliches Arbeiten Consumer Satisfaction Cost Control EFficiency, Organizational Organization and Administration Quality Control Quality control Statistical methods Service industries Quality control Statistical methods Six Sigma (Quality control standard) Qualitätssicherung (DE-588)4126457-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Six Sigma (DE-588)7604241-8 gnd rswk-swf Dienstleistung (DE-588)4012178-1 s Qualitätssicherung (DE-588)4126457-5 s DE-604 Six Sigma (DE-588)7604241-8 s Qualitätsmanagement (DE-588)4219057-5 s text/html http://www.loc.gov/catdir/bios/mh042/2003273337.html Contributor biographical information Autorenbiografie text/html http://www.loc.gov/catdir/description/mh041/2003273337.html Publisher description Beschreibung für Leser |
spellingShingle | George, Michael L. Sr. 1947- Lean Six Sigma for service how to use lean speed and Six Sigma quality to improve services and transactions Administração da produção larpcal Contrôle de qualité rasuqam Dienstverlening gtt Industrie de service rasuqam Kwaliteitszorg gtt Méthode statistique rasuqam Six Sigma rasuqam Wetenschappelijke technieken gtt Wissenschaftliches Arbeiten Consumer Satisfaction Cost Control EFficiency, Organizational Organization and Administration Quality Control Quality control Statistical methods Service industries Quality control Statistical methods Six Sigma (Quality control standard) Qualitätssicherung (DE-588)4126457-5 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Dienstleistung (DE-588)4012178-1 gnd Six Sigma (DE-588)7604241-8 gnd |
subject_GND | (DE-588)4126457-5 (DE-588)4219057-5 (DE-588)4012178-1 (DE-588)7604241-8 |
title | Lean Six Sigma for service how to use lean speed and Six Sigma quality to improve services and transactions |
title_auth | Lean Six Sigma for service how to use lean speed and Six Sigma quality to improve services and transactions |
title_exact_search | Lean Six Sigma for service how to use lean speed and Six Sigma quality to improve services and transactions |
title_exact_search_txtP | Lean Six Sigma for service how to use lean speed and Six Sigma quality to improve services and transactions |
title_full | Lean Six Sigma for service how to use lean speed and Six Sigma quality to improve services and transactions Michael L. George |
title_fullStr | Lean Six Sigma for service how to use lean speed and Six Sigma quality to improve services and transactions Michael L. George |
title_full_unstemmed | Lean Six Sigma for service how to use lean speed and Six Sigma quality to improve services and transactions Michael L. George |
title_short | Lean Six Sigma for service |
title_sort | lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions |
title_sub | how to use lean speed and Six Sigma quality to improve services and transactions |
topic | Administração da produção larpcal Contrôle de qualité rasuqam Dienstverlening gtt Industrie de service rasuqam Kwaliteitszorg gtt Méthode statistique rasuqam Six Sigma rasuqam Wetenschappelijke technieken gtt Wissenschaftliches Arbeiten Consumer Satisfaction Cost Control EFficiency, Organizational Organization and Administration Quality Control Quality control Statistical methods Service industries Quality control Statistical methods Six Sigma (Quality control standard) Qualitätssicherung (DE-588)4126457-5 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Dienstleistung (DE-588)4012178-1 gnd Six Sigma (DE-588)7604241-8 gnd |
topic_facet | Administração da produção Contrôle de qualité Dienstverlening Industrie de service Kwaliteitszorg Méthode statistique Six Sigma Wetenschappelijke technieken Wissenschaftliches Arbeiten Consumer Satisfaction Cost Control EFficiency, Organizational Organization and Administration Quality Control Quality control Statistical methods Service industries Quality control Statistical methods Six Sigma (Quality control standard) Qualitätssicherung Qualitätsmanagement Dienstleistung |
url | http://www.loc.gov/catdir/bios/mh042/2003273337.html http://www.loc.gov/catdir/description/mh041/2003273337.html |
work_keys_str_mv | AT georgemichaell leansixsigmaforservicehowtouseleanspeedandsixsigmaqualitytoimproveservicesandtransactions |