Successful service operations management:
Gespeichert in:
Format: | Buch |
---|---|
Sprache: | English |
Veröffentlicht: |
Mason, Ohio [u.a.]
Thomson South-Western
2006
|
Ausgabe: | 2. edition, international student edition |
Schlagworte: | |
Beschreibung: | XXII, 406 S. graph. Darst. - Diagramme 1 CD-ROM (12 cm) |
ISBN: | 0324224370 0324224389 0324314477 0324314531 0324224397 0324321783 |
Internformat
MARC
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020 | |a 0324224389 |c core text only |9 0-324-22438-9 | ||
020 | |a 0324314477 |c core text + student CD + infotrac |9 0-324-31447-7 | ||
020 | |a 0324314531 |c ISE core text |9 0-324-31453-1 | ||
020 | |a 0324224397 |c Student CD |9 0-324-22439-7 | ||
020 | |a 0324321783 |c Microsoft project 2003 CDROM Set |9 0-324-32178-3 | ||
035 | |a (OCoLC)58452301 | ||
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082 | 0 | |a 658.8/12 |2 22 | |
084 | |a QQ 250 |0 (DE-625)141969: |2 rvk | ||
245 | 1 | 0 | |a Successful service operations management |c Richard Metters ... |
246 | 1 | 3 | |a Service operations management |
250 | |a 2. edition, international student edition | ||
264 | 1 | |a Mason, Ohio [u.a.] |b Thomson South-Western |c 2006 | |
300 | |a XXII, 406 S. |b graph. Darst. - Diagramme |e 1 CD-ROM (12 cm) | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 7 | |a Satisfação do consumidor |2 larpcal | |
650 | 4 | |a Customer services |x Management | |
650 | 4 | |a Customer services |x Management |v Case studies | |
650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Operations Management |0 (DE-588)4549167-7 |2 gnd |9 rswk-swf |
655 | 7 | |0 (DE-588)4522595-3 |a Fallstudiensammlung |2 gnd-content | |
689 | 0 | 0 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
689 | 0 | 1 | |a Operations Management |0 (DE-588)4549167-7 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Metters, Richard |d 1960- |e Sonstige |0 (DE-588)173653804 |4 oth | |
999 | |a oai:aleph.bib-bvb.de:BVB01-016782513 |
Datensatz im Suchindex
_version_ | 1804138089220669440 |
---|---|
adam_txt | |
any_adam_object | |
any_adam_object_boolean | |
author_GND | (DE-588)173653804 |
building | Verbundindex |
bvnumber | BV035114746 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5 |
callnumber-search | HF5415.5 |
callnumber-sort | HF 45415.5 |
callnumber-subject | HF - Commerce |
classification_rvk | QQ 250 |
ctrlnum | (OCoLC)58452301 (DE-599)HBZHT015085743 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
edition | 2. edition, international student edition |
format | Book |
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genre | (DE-588)4522595-3 Fallstudiensammlung gnd-content |
genre_facet | Fallstudiensammlung |
id | DE-604.BV035114746 |
illustrated | Illustrated |
index_date | 2024-07-02T22:19:05Z |
indexdate | 2024-07-09T21:22:38Z |
institution | BVB |
isbn | 0324224370 0324224389 0324314477 0324314531 0324224397 0324321783 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016782513 |
oclc_num | 58452301 |
open_access_boolean | |
owner | DE-M347 DE-521 |
owner_facet | DE-M347 DE-521 |
physical | XXII, 406 S. graph. Darst. - Diagramme 1 CD-ROM (12 cm) |
publishDate | 2006 |
publishDateSearch | 2006 |
publishDateSort | 2006 |
publisher | Thomson South-Western |
record_format | marc |
spelling | Successful service operations management Richard Metters ... Service operations management 2. edition, international student edition Mason, Ohio [u.a.] Thomson South-Western 2006 XXII, 406 S. graph. Darst. - Diagramme 1 CD-ROM (12 cm) txt rdacontent n rdamedia nc rdacarrier Satisfação do consumidor larpcal Customer services Management Customer services Management Case studies Dienstleistung (DE-588)4012178-1 gnd rswk-swf Operations Management (DE-588)4549167-7 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Dienstleistung (DE-588)4012178-1 s Operations Management (DE-588)4549167-7 s DE-604 Metters, Richard 1960- Sonstige (DE-588)173653804 oth |
spellingShingle | Successful service operations management Satisfação do consumidor larpcal Customer services Management Customer services Management Case studies Dienstleistung (DE-588)4012178-1 gnd Operations Management (DE-588)4549167-7 gnd |
subject_GND | (DE-588)4012178-1 (DE-588)4549167-7 (DE-588)4522595-3 |
title | Successful service operations management |
title_alt | Service operations management |
title_auth | Successful service operations management |
title_exact_search | Successful service operations management |
title_exact_search_txtP | Successful service operations management |
title_full | Successful service operations management Richard Metters ... |
title_fullStr | Successful service operations management Richard Metters ... |
title_full_unstemmed | Successful service operations management Richard Metters ... |
title_short | Successful service operations management |
title_sort | successful service operations management |
topic | Satisfação do consumidor larpcal Customer services Management Customer services Management Case studies Dienstleistung (DE-588)4012178-1 gnd Operations Management (DE-588)4549167-7 gnd |
topic_facet | Satisfação do consumidor Customer services Management Customer services Management Case studies Dienstleistung Operations Management Fallstudiensammlung |
work_keys_str_mv | AT mettersrichard successfulserviceoperationsmanagement AT mettersrichard serviceoperationsmanagement |