Online dispute resolution for business: B2B, e-commerce, consumer, employment, insurance, and other commercial conflicts

In this original and highly useful resource, Colin Rule-- a pioneer in the field of online dispute resolution (ODR)-- shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Onl...

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Bibliographische Detailangaben
1. Verfasser: Rule, Colin (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: San Francisco Jossey-Bass 2002
Ausgabe:1st ed.
Schlagworte:
Online-Zugang:Contributor biographical information
Publisher description
Table of contents
Zusammenfassung:In this original and highly useful resource, Colin Rule-- a pioneer in the field of online dispute resolution (ODR)-- shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.
Beschreibung:Includes bibliographical references (p. 311-318) and index
Beschreibung:IX, 326 S. 24 cm
ISBN:0787957313
9780787957315

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