A practical guide to training and development: assess, design, deliver, and evaluate
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
San Francisco, Calif.
Pfeiffer
c2008
|
Schlagworte: | |
Online-Zugang: | Publisher description Table of contents only Inhaltsverzeichnis |
Beschreibung: | Includes bibliographical references and index |
Beschreibung: | XIII, 225 S. graph. Darst. |
ISBN: | 9780470189467 |
Internformat
MARC
LEADER | 00000nam a2200000zc 4500 | ||
---|---|---|---|
001 | BV035109933 | ||
003 | DE-604 | ||
005 | 20110530 | ||
007 | t | ||
008 | 081020s2008 xxud||| |||| 00||| eng d | ||
010 | |a 2008012186 | ||
020 | |a 9780470189467 |c cloth |9 978-0-470-18946-7 | ||
035 | |a (OCoLC)495930004 | ||
035 | |a (DE-599)BVBBV035109933 | ||
040 | |a DE-604 |b ger |e aacr | ||
041 | 0 | |a eng | |
044 | |a xxu |c US | ||
049 | |a DE-1050 |a DE-384 |a DE-19 | ||
050 | 0 | |a HF5549.5.T7 | |
082 | 0 | |a 658.3/124 | |
084 | |a CW 5000 |0 (DE-625)19182: |2 rvk | ||
084 | |a QP 370 |0 (DE-625)141872: |2 rvk | ||
100 | 1 | |a Moskowitz, Michael |d 1952- |e Verfasser |0 (DE-588)136273580 |4 aut | |
245 | 1 | 0 | |a A practical guide to training and development |b assess, design, deliver, and evaluate |c Michael Moskowitz |
264 | 1 | |a San Francisco, Calif. |b Pfeiffer |c c2008 | |
300 | |a XIII, 225 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Includes bibliographical references and index | ||
650 | 4 | |a Personnel - Formation | |
650 | 4 | |a Employees |x Training of | |
650 | 0 | 7 | |a Berufliche Fortbildung |0 (DE-588)4005910-8 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Berufliche Fortbildung |0 (DE-588)4005910-8 |D s |
689 | 0 | |5 DE-604 | |
856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0827/2008012186-d.html |3 Publisher description | |
856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0827/2008012186-t.html |3 Table of contents only | |
856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016777776&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
999 | |a oai:aleph.bib-bvb.de:BVB01-016777776 |
Datensatz im Suchindex
_version_ | 1804138082094546944 |
---|---|
adam_text | Contents
Acknowledgements viii
Introduction ix
1 In the Beginning ]
Purpose 1
Overview ]
Defining Terms 2
Identifying the Two Essential Training Elements 2
Changing the Perception of Change 3
Understanding Organizational Change Culture:
Force Field Analysis 4
Identifying the Four Stages of Change 6
Role of the Trainer 11
Developing Trainer Competencies 14
No Classroom, No Facilitator, No Change? 19
Career Challenges for the Training Professional 20
Train Effectively or Face the Consequences 20
Common Training Deficiencies 23
Transmissional Not Transformational Learning 26
Effective Training for Minimized Liability 27
2 Aligning Training with Vision, Mission, and Goals 32
Purpose 32
Overview 32
Finding a Formula for Success 33
vi Contents
W. Edwards Deming 34
Peter Drucker 36
Vision, Mission, and Goal Alignment 38
Training s Supportive Role 41
Determining Training Priorities 43
The Importance of Organizational Goals 43
Barriers to Achieving Goals 47
Needs Assessment 49
Purpose 49
Overview 49
Training Wants Versus Training Needs 50
Needs Assessment Frequency 66
Resistance to the Needs Assessment Process 73
Using Needs Assessment Results 74
Training Design 81
Purpose 81
Overview 81
Adult Learning Theory: Malcolm Knowles 82
Trainer Challenges and Strategies for Incorporating
Adult Learning Concepts 84
Program Design Plan 88
Training Delivery 104
Purpose 104
Overview 104
Achieving Training Goals 105
Instructor Competencies: Applicable Research 105
Using Internal and External Resources 109
Classroom Techniques 116
Technology-Assisted Delivery 124
CoNTKNTS Vll
Outsourcing: Finding the Right Training Provider 128
Purpose 128
Overview 128
Putting Competencies to Work 129
Finding the Right Training Provider(s) 129
Evaluation Part 1: How Did the Training Go? 145
Purpose 145
Overview 145
How Did the Training Go? 146
Evaluating a Training Program: A Case Study 160
Evaluation Part 2: Is Training Adding Value? 167
Purpose 167
Overview 167
Determining Training s Value 168
Learning Analytics 174
Technology-Assisted Evaluation 180
Ensuring and Promoting Training Success 187
Purpose 187
Overview 187
Getting Ready to Market 188
References 209
Index 213
About the Author 225
|
adam_txt |
Contents
Acknowledgements viii
Introduction ix
1 In the Beginning ]
Purpose 1
Overview ]
Defining Terms 2
Identifying the Two Essential Training Elements 2
Changing the Perception of Change 3
Understanding Organizational Change Culture:
Force Field Analysis 4
Identifying the Four Stages of Change 6
Role of the Trainer 11
Developing Trainer Competencies 14
No Classroom, No Facilitator, No Change? 19
Career Challenges for the Training Professional 20
Train Effectively or Face the Consequences 20
Common Training Deficiencies 23
Transmissional Not Transformational Learning 26
Effective Training for Minimized Liability 27
2 Aligning Training with Vision, Mission, and Goals 32
Purpose 32
Overview 32
Finding a Formula for Success 33
vi Contents
W. Edwards Deming 34
Peter Drucker 36
Vision, Mission, and Goal Alignment 38
Training's Supportive Role 41
Determining Training Priorities 43
The Importance of Organizational Goals 43
Barriers to Achieving Goals 47
Needs Assessment 49
Purpose 49
Overview 49
Training Wants Versus Training Needs 50
Needs Assessment Frequency 66
Resistance to the Needs Assessment Process 73
Using Needs Assessment Results 74
Training Design 81
Purpose 81
Overview 81
Adult Learning Theory: Malcolm Knowles 82
Trainer Challenges and Strategies for Incorporating
Adult Learning Concepts 84
Program Design Plan 88
Training Delivery 104
Purpose 104
Overview 104
Achieving Training Goals 105
Instructor Competencies: Applicable Research 105
Using Internal and External Resources 109
Classroom Techniques 116
Technology-Assisted Delivery 124
CoNTKNTS Vll
Outsourcing: Finding the Right Training Provider 128
Purpose 128
Overview 128
Putting Competencies to Work 129
Finding the Right Training Provider(s) 129
Evaluation Part 1: How Did the Training Go? 145
Purpose 145
Overview 145
How Did the Training Go? 146
Evaluating a Training Program: A Case Study 160
Evaluation Part 2: Is Training Adding Value? 167
Purpose 167
Overview 167
Determining Training's Value 168
Learning Analytics 174
Technology-Assisted Evaluation 180
Ensuring and Promoting Training Success 187
Purpose 187
Overview 187
Getting Ready to Market 188
References 209
Index 213
About the Author 225 |
any_adam_object | 1 |
any_adam_object_boolean | 1 |
author | Moskowitz, Michael 1952- |
author_GND | (DE-588)136273580 |
author_facet | Moskowitz, Michael 1952- |
author_role | aut |
author_sort | Moskowitz, Michael 1952- |
author_variant | m m mm |
building | Verbundindex |
bvnumber | BV035109933 |
callnumber-first | H - Social Science |
callnumber-label | HF5549 |
callnumber-raw | HF5549.5.T7 |
callnumber-search | HF5549.5.T7 |
callnumber-sort | HF 45549.5 T7 |
callnumber-subject | HF - Commerce |
classification_rvk | CW 5000 QP 370 |
ctrlnum | (OCoLC)495930004 (DE-599)BVBBV035109933 |
dewey-full | 658.3/124 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.3/124 |
dewey-search | 658.3/124 |
dewey-sort | 3658.3 3124 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Psychologie Wirtschaftswissenschaften |
discipline_str_mv | Psychologie Wirtschaftswissenschaften |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01773nam a2200433zc 4500</leader><controlfield tag="001">BV035109933</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20110530 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">081020s2008 xxud||| |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">2008012186</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780470189467</subfield><subfield code="c">cloth</subfield><subfield code="9">978-0-470-18946-7</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)495930004</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV035109933</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1050</subfield><subfield code="a">DE-384</subfield><subfield code="a">DE-19</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5549.5.T7</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.3/124</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">CW 5000</subfield><subfield code="0">(DE-625)19182:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 370</subfield><subfield code="0">(DE-625)141872:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Moskowitz, Michael</subfield><subfield code="d">1952-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)136273580</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">A practical guide to training and development</subfield><subfield code="b">assess, design, deliver, and evaluate</subfield><subfield code="c">Michael Moskowitz</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">San Francisco, Calif.</subfield><subfield code="b">Pfeiffer</subfield><subfield code="c">c2008</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XIII, 225 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Personnel - Formation</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Employees</subfield><subfield code="x">Training of</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Berufliche Fortbildung</subfield><subfield code="0">(DE-588)4005910-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Berufliche Fortbildung</subfield><subfield code="0">(DE-588)4005910-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/enhancements/fy0827/2008012186-d.html</subfield><subfield code="3">Publisher description</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/enhancements/fy0827/2008012186-t.html</subfield><subfield code="3">Table of contents only</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016777776&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-016777776</subfield></datafield></record></collection> |
id | DE-604.BV035109933 |
illustrated | Illustrated |
index_date | 2024-07-02T22:17:06Z |
indexdate | 2024-07-09T21:22:32Z |
institution | BVB |
isbn | 9780470189467 |
language | English |
lccn | 2008012186 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016777776 |
oclc_num | 495930004 |
open_access_boolean | |
owner | DE-1050 DE-384 DE-19 DE-BY-UBM |
owner_facet | DE-1050 DE-384 DE-19 DE-BY-UBM |
physical | XIII, 225 S. graph. Darst. |
publishDate | 2008 |
publishDateSearch | 2008 |
publishDateSort | 2008 |
publisher | Pfeiffer |
record_format | marc |
spelling | Moskowitz, Michael 1952- Verfasser (DE-588)136273580 aut A practical guide to training and development assess, design, deliver, and evaluate Michael Moskowitz San Francisco, Calif. Pfeiffer c2008 XIII, 225 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Personnel - Formation Employees Training of Berufliche Fortbildung (DE-588)4005910-8 gnd rswk-swf Berufliche Fortbildung (DE-588)4005910-8 s DE-604 http://www.loc.gov/catdir/enhancements/fy0827/2008012186-d.html Publisher description http://www.loc.gov/catdir/enhancements/fy0827/2008012186-t.html Table of contents only HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016777776&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Moskowitz, Michael 1952- A practical guide to training and development assess, design, deliver, and evaluate Personnel - Formation Employees Training of Berufliche Fortbildung (DE-588)4005910-8 gnd |
subject_GND | (DE-588)4005910-8 |
title | A practical guide to training and development assess, design, deliver, and evaluate |
title_auth | A practical guide to training and development assess, design, deliver, and evaluate |
title_exact_search | A practical guide to training and development assess, design, deliver, and evaluate |
title_exact_search_txtP | A practical guide to training and development assess, design, deliver, and evaluate |
title_full | A practical guide to training and development assess, design, deliver, and evaluate Michael Moskowitz |
title_fullStr | A practical guide to training and development assess, design, deliver, and evaluate Michael Moskowitz |
title_full_unstemmed | A practical guide to training and development assess, design, deliver, and evaluate Michael Moskowitz |
title_short | A practical guide to training and development |
title_sort | a practical guide to training and development assess design deliver and evaluate |
title_sub | assess, design, deliver, and evaluate |
topic | Personnel - Formation Employees Training of Berufliche Fortbildung (DE-588)4005910-8 gnd |
topic_facet | Personnel - Formation Employees Training of Berufliche Fortbildung |
url | http://www.loc.gov/catdir/enhancements/fy0827/2008012186-d.html http://www.loc.gov/catdir/enhancements/fy0827/2008012186-t.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016777776&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT moskowitzmichael apracticalguidetotraininganddevelopmentassessdesigndeliverandevaluate |