Business writing for hospitality:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, N.J.
Pearson Prentice Hall
2009
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes index. |
| Beschreibung: | X, 117 S. Ill. 24 cm |
| ISBN: | 9780131715714 0131715712 |
Internformat
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| 264 | 1 | |a Upper Saddle River, N.J. |b Pearson Prentice Hall |c 2009 | |
| 300 | |a X, 117 S. |b Ill. |c 24 cm | ||
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| 500 | |a Includes index. | ||
| 650 | 4 | |a Hospitality industry |x Study and teaching | |
| 650 | 4 | |a Business writing | |
| 700 | 1 | |a Nyheim, Peter D. |e Sonstige |4 oth | |
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Datensatz im Suchindex
| _version_ | 1804138061228933120 |
|---|---|
| adam_text | Contents
Preface viii
Acknowledgments x
CHAPTER 1 Grammar 1
Rules 1
Style 3
Tone 4
Clarity 5
Voice 5
The Opening Paragraph 6
Appearance 6
Punctuation 7
Parallel Structure 11
Pronoun Agreement 11
Rules (Again) 12
Chapter Questions and Exercises 15
Key Terms 16
Helpful Websites 16
CHAPTER 2 Administration 17
Effective Writing Requires Some Specific Steps 18
Business Letters 21
Memos 26
Envelopes 27
Brochures 28
Reports 29
Executive Summaries or Abstracts 31
Press Releases 31
Chapter Questions and Exercises 33
Key Terms 34
VI Contents
CHAPTER 3 Human Resources 35
Preemployment 36
Selection 44
Rejection Letters 46
Job Descriptions 46
Orientation 48
Employee Reviews (or Previews) 51
Employee Exit Interview 52
Letter of Recommendation and Verification
of Employment 54
Chapter Questions and Exercises 58
Key Terms 58
CHAPTER 4 Sales and Catering 59
Understanding Your Business and Target
Markets 60
Forecasting 61
The Marketing Letter 62
The Proposal 66
Follow-up Letter 67
Summary 68
Chapter Questions and Exercises 68
Key Terms 68
CHAPTER 5 Rooms Division 69
Memos 69
Logs 72
Messages 73
Summary 74
Chapter Questions and Exercises 74
Key Terms 74
CHAPTER 6 Food and Beverage 75
Checklists 76
Notices 80
Contents VII
Invitations 84
Log Books 84
Flyers 85
Chapter Questions and Exercises 85
Key Terms 85
CHAPTER 7 Technology 86
Introduction 86
Confidentiality Statement 87
Table of Contents 88
I Introduction 89
II Vendor Information 92
III General Requirements 93
IV Functionality Requirements 96
V Proposal Format 97
Summary 101
Chapter Questions and Exercises 101
Key Terms 101
APPENDIX: Sample Two-Week Training Program 102
Index 115
|
| adam_txt |
Contents
Preface viii
Acknowledgments x
CHAPTER 1 Grammar 1
Rules 1
Style 3
Tone 4
Clarity 5
Voice 5
The Opening Paragraph 6
Appearance 6
Punctuation 7
Parallel Structure 11
Pronoun Agreement 11
Rules (Again) 12
Chapter Questions and Exercises 15
Key Terms 16
Helpful Websites 16
CHAPTER 2 Administration 17
Effective Writing Requires Some Specific Steps 18
Business Letters 21
Memos 26
Envelopes 27
Brochures 28
Reports 29
Executive Summaries or Abstracts 31
Press Releases 31
Chapter Questions and Exercises 33
Key Terms 34
VI Contents
CHAPTER 3 Human Resources 35
Preemployment 36
Selection 44
Rejection Letters 46
Job Descriptions 46
Orientation 48
Employee Reviews (or Previews) 51
Employee Exit Interview 52
Letter of Recommendation and Verification
of Employment 54
Chapter Questions and Exercises 58
Key Terms 58
CHAPTER 4 Sales and Catering 59
Understanding Your Business and Target
Markets 60
Forecasting 61
The Marketing Letter 62
The Proposal 66
Follow-up Letter 67
Summary 68
Chapter Questions and Exercises 68
Key Terms 68
CHAPTER 5 Rooms Division 69
Memos 69
Logs 72
Messages 73
Summary 74
Chapter Questions and Exercises 74
Key Terms 74
CHAPTER 6 Food and Beverage 75
Checklists 76
Notices 80
Contents VII
Invitations 84
Log Books 84
Flyers 85
Chapter Questions and Exercises 85
Key Terms 85
CHAPTER 7 Technology 86
Introduction 86
Confidentiality Statement 87
Table of Contents 88
I Introduction 89
II Vendor Information 92
III General Requirements 93
IV Functionality Requirements 96
V Proposal Format 97
Summary 101
Chapter Questions and Exercises 101
Key Terms 101
APPENDIX: Sample Two-Week Training Program 102
Index 115 |
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| illustrated | Illustrated |
| index_date | 2024-07-02T22:13:45Z |
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| isbn | 9780131715714 0131715712 |
| language | English |
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| physical | X, 117 S. Ill. 24 cm |
| publishDate | 2009 |
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| publisher | Pearson Prentice Hall |
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| spelling | Wildes, Vivienne J. Verfasser aut Business writing for hospitality Vivienne J. Wildes ; Peter D. Nyheim Upper Saddle River, N.J. Pearson Prentice Hall 2009 X, 117 S. Ill. 24 cm txt rdacontent n rdamedia nc rdacarrier Includes index. Hospitality industry Study and teaching Business writing Nyheim, Peter D. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016767693&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Wildes, Vivienne J. Business writing for hospitality Hospitality industry Study and teaching Business writing |
| title | Business writing for hospitality |
| title_auth | Business writing for hospitality |
| title_exact_search | Business writing for hospitality |
| title_exact_search_txtP | Business writing for hospitality |
| title_full | Business writing for hospitality Vivienne J. Wildes ; Peter D. Nyheim |
| title_fullStr | Business writing for hospitality Vivienne J. Wildes ; Peter D. Nyheim |
| title_full_unstemmed | Business writing for hospitality Vivienne J. Wildes ; Peter D. Nyheim |
| title_short | Business writing for hospitality |
| title_sort | business writing for hospitality |
| topic | Hospitality industry Study and teaching Business writing |
| topic_facet | Hospitality industry Study and teaching Business writing |
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