Managing cultural differences: global leadership strategies for the 21st century
Gespeichert in:
Hauptverfasser: | , , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Amsterdam [u.a.]
Elsevier
2008
|
Ausgabe: | 7. ed., [Nachdr.] |
Schriftenreihe: | Managing cultural differencies series
|
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | XVI, 708 S. Ill., graph. Darst., Kt. CD-ROM (12 cm) |
ISBN: | 9780750682473 0750682477 |
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Datensatz im Suchindex
_version_ | 1804138034944278528 |
---|---|
adam_text | CONTENTS
Foreword by Lewis
В.
Campbell, Chairman, President and CEO,
Textron Inc.,
xi
Prologue,
xiii
Acknowledgments,
xv
Unit
1
Cultural Impacts on Global Management
GLOBAL LEADERS AND CULTURE
Learning Objectives
2,
Culture and Its Characteristics
6,
Systems Approach to Culture
11,
Key Cultural
Terminology
13,
Global Leaders as Influencers
22,
Cultural Understanding and Sensitivity
24,
Cross-
Cultural Learning
25,
Global Transformations
26,
Key Concepts for Global Leadership
29,
Global
Organizations
30,
Conclusions
36,
References
38
GLOBAL LEADERS AND
COMMUNICATIONS
................... 40
Learning Objectives
40,
Cultural Differences as
Communication Resources
43,
Global Communication
46,
Cultural Factors in Communication
48,
Communication
Keys
—
Low/High Context and Listening
49,
Attribution
56,
Variables in the Communication
Process
60,
International Body Language
62,
Guidelines
for English and Foreign Languages
64,
Technology and
Intercultural Communication
68,
Handling Two Swords
at the Same Time
—
A Global Shift
70,
Conclusions
71
References
73
3 GLOBAL
LEADERSHIP IN
NEGOTIATIONS
...................... 75
Learning Objectives
76,
Conflict Resolution and
Negotiations
76,
Negotiating Across Cultures
80,
Assumptions and Negotiating
83,
Example of Cultural
Baggage
85,
Framework for International Business
Negotiations
86,
The Price of Failed Negotiations
96,
Conclusions
98,
References
99
4
GLOBAL LEADERS AND THE CHANGING
KNOWLEDGE CULTURE
............... 101
Learning Objectives
101,
Changes in Life Spaces
102,
Leadership in a Knowledge Culture
119,
Leadership in
Changing Organizational Culture
126,
Managing the
Knowledge Culture
137,
Conclusions
139,
References
140
5
GLOBAL LEADERS LEARN FROM OTHER
MANAGEMENT SYSTEMS
.............. 143
Learning Objectives
143,
Global Study of Management
145,
Challenges in International Management
150,
Strategic
Collaborations and Mergers
152,
Conclusions
157,
References
158
6
WOMEN AS LEADERS IN GLOBAL
BUSINESS
........................... 159
Learning Objectives
160,
Current Status of Global Women
Managers
161,
Global Cultural Stereotypes About Women
Leaders
164,
Stereotypes Can Invariably Lead to
Organizational Barriers Hindering the Advancement of
Women
165,
Women and Overseas, Expatriate
Assignments
168,
Balancing Work and Family
170,
Company Initiatives to Break the Glass Ceiling
171,
Selected Woman Managers Views
172,
The Future of
Women in Leadership Positions
174,
Conclusions
176,
References
177
7
MANAGING DIVERSITY IN THE GLOBAL
WORK CULTURE
...................... 180
Learning Objectives
180,
Defining Cultural Diversity
181,
People on the Move
183,
Globalization and Diversity
185,
A Macrosystemic Perspective on Organizational
Diversity
189,
A Microsystems Perspective
192,
Empowering Workers
195,
Conclusions
198,
References
200
8
EFFECTIVE PERFORMANCE IN THE
GLOBAL
MARKETPLACE
............... 202
Learning
Objectives
202,
Global
Human
Performance
208,
Ethical Behavior in the Global Workplace
213,
Culture,
Management, and Technology Transfer
215,
Conclusions
224,
References
224
9
LEADERSHIP IN CREATING CULTURAL
SYNERGY
........................... 227
Learning Objectives
227,
Understanding Synergy s
Implications
228,
Cross-Cultural Conflict and Cultural
Synergy
231,
Synergy in Organizational Culture
236,
Synergy in Global Organizations
239,
Synergistic Team
Management
243,
Synergy Among Professionals
251,
Transitioning into the Knowledge Culture
255,
Conclusions
257,
References
258
10
MANAGING TRANSITIONS AND
RELOCATIONS IN THE GLOBAL
WORKPLACE
......................... 260
Learning Objectives
260,
Saga of My Brazilian Adventure
261,
This Was My Arrival in Brazil
263,
Coping With
Transitional Challenges
265,
Relocation Challenges
271,
Fostering Acculturation
280,
Business Etiquette and
Protocol Abroad
298,
Conclusions
301,
References
302
Unit
2
Regional Culture Specifics
11
DOING BUSINESS WITH MIDDLE
EASTERNERS
........................ 306
Learning Objectives
306,
Middle East Overview
308,
Characteristics of Arab Culture
316,
Cultural Aspects of
Egypt and Saudi Arabia
319,
Saudi Arabia
325,
Cultural
Capsules of Other Middle East Countries
334,
Middle
East Business Customs and Protocol
337,
Synergy:
Middle East Hope
344,
Conclusions
345,
References
346
12
DOING BUSINESS WITH LATIN
AMERICANS
......................... 349
Learning Objectives
351,
Latin American Overview
351,
Mexico
354,
Central American States
364,
South American
Cultural Development
366,
Brazil
369,
Argentina
383,
Latin American
Cultural
Themes
388,
Challenges for
Pan American Cooperation
393,
Conclusions
395,
References
396,
Useful Internet Web Sites
397
13
DOING BUSINESS WITH ASIANS AND
AUSTRALIANS
....................... 398
Learning Objectives
398,
Central and South Asian
Countries
401,
Australia
403,
New Zealand
409,
China
410,
Hong Kong
422,
India
423,
Indonesia
434,
Japan
440,
Malaysia
451,
Pakistan
457,
The
Philippines
460,
Singapore
468,
South Korea
470,
Taiwan
479,
Thailand
483,
Vietnam
486,
Conclusions
492,
References
493
14
DOING BUSINESS WITH EUROPEANS
___497
Learning Objectives
497,
Internet Web Sites
492,
European Diversity and Synergy
500,
Western
Europe
512,
Great Britain
512,
Ireland
519,
France
523,
Spain
535,
Other Western European
Cultures
539,
Germany
542,
Poland
550,
Other
Central European Cultures
552,
Southeastern
Europe
559,
Italy
561,
East Europe/Eurasia
577,
Russia
582,
Turkey
590,
Conclusions
595,
References
598,
Useful Internet Web Site,
600
15
DOING BUSINESS WITH AFRICANS
...... 601
Learning Objectives
601,
Insights into Pan Africa
606,
Cultural Characteristics of Africans
612,
Cultural Specifics by
Geographic Regions
618,
North Africa
618,
Morocco
620,
East Africa
622,
Kenya
628,
West Central Africa
632,
Nigeria
635,
Southern Africa
642,
South Africa
644,
Prospects for Pan African Synergy
654,
Conclusions
657,
References
658,
Other Resources
660
16
DOING BUSINESS WITH NORTH
AMERICANS
......................... 661
Learning Objectives
661,
Pan American Management
Perspectives
665,
Northern America s Indigenous
People
667,
Profile of Canada
675,
The United States
of America
680,
Conclusions
694,
References
695,
Useful
Internet Web Site,
696
EPILOGUE,
698
INDEX,
699
ABOUT THE AUTHORS,
707
|
adam_txt |
CONTENTS
Foreword by Lewis
В.
Campbell, Chairman, President and CEO,
Textron Inc.,
xi
Prologue,
xiii
Acknowledgments,
xv
Unit
1
Cultural Impacts on Global Management
GLOBAL LEADERS AND CULTURE
Learning Objectives
2,
Culture and Its Characteristics
6,
Systems Approach to Culture
11,
Key Cultural
Terminology
13,
Global Leaders as Influencers
22,
Cultural Understanding and Sensitivity
24,
Cross-
Cultural Learning
25,
Global Transformations
26,
Key Concepts for Global Leadership
29,
Global
Organizations
30,
Conclusions
36,
References
38
GLOBAL LEADERS AND
COMMUNICATIONS
. 40
Learning Objectives
40,
Cultural Differences as
Communication Resources
43,
Global Communication
46,
Cultural Factors in Communication
48,
Communication
Keys
—
Low/High Context and Listening
49,
Attribution
56,
Variables in the Communication
Process
60,
International Body Language
62,
Guidelines
for English and Foreign Languages
64,
Technology and
Intercultural Communication
68,
Handling Two Swords
at the Same Time
—
A Global Shift
70,
Conclusions
71
References
73
3 GLOBAL
LEADERSHIP IN
NEGOTIATIONS
. 75
Learning Objectives
76,
Conflict Resolution and
Negotiations
76,
Negotiating Across Cultures
80,
Assumptions and Negotiating
83,
Example of "Cultural
Baggage"
85,
Framework for International Business
Negotiations
86,
The Price of Failed Negotiations
96,
Conclusions
98,
References
99
4
GLOBAL LEADERS AND THE CHANGING
KNOWLEDGE CULTURE
. 101
Learning Objectives
101,
Changes in Life Spaces
102,
Leadership in a Knowledge Culture
119,
Leadership in
Changing Organizational Culture
126,
Managing the
Knowledge Culture
137,
Conclusions
139,
References
140
5
GLOBAL LEADERS LEARN FROM OTHER
MANAGEMENT SYSTEMS
. 143
Learning Objectives
143,
Global Study of Management
145,
Challenges in International Management
150,
Strategic
Collaborations and Mergers
152,
Conclusions
157,
References
158
6
WOMEN AS LEADERS IN GLOBAL
BUSINESS
. 159
Learning Objectives
160,
Current Status of Global Women
Managers
161,
Global Cultural Stereotypes About Women
Leaders
164,
Stereotypes Can Invariably Lead to
Organizational Barriers Hindering the Advancement of
Women
165,
Women and Overseas, Expatriate
Assignments
168,
Balancing Work and Family
170,
Company Initiatives to Break the Glass Ceiling
171,
Selected Woman Managers' Views
172,
The Future of
Women in Leadership Positions
174,
Conclusions
176,
References
177
7
MANAGING DIVERSITY IN THE GLOBAL
WORK CULTURE
. 180
Learning Objectives
180,
Defining Cultural Diversity
181,
People on the Move
183,
Globalization and Diversity
185,
A Macrosystemic Perspective on Organizational
Diversity
189,
A Microsystems Perspective
192,
Empowering Workers
195,
Conclusions
198,
References
200
8
EFFECTIVE PERFORMANCE IN THE
GLOBAL
MARKETPLACE
. 202
Learning
Objectives
202,
Global
Human
Performance
208,
Ethical Behavior in the Global Workplace
213,
Culture,
Management, and Technology Transfer
215,
Conclusions
224,
References
224
9
LEADERSHIP IN CREATING CULTURAL
SYNERGY
. 227
Learning Objectives
227,
Understanding Synergy's
Implications
228,
Cross-Cultural Conflict and Cultural
Synergy
231,
Synergy in Organizational Culture
236,
Synergy in Global Organizations
239,
Synergistic Team
Management
243,
Synergy Among Professionals
251,
Transitioning into the Knowledge Culture
255,
Conclusions
257,
References
258
10
MANAGING TRANSITIONS AND
RELOCATIONS IN THE GLOBAL
WORKPLACE
. 260
Learning Objectives
260,
Saga of My Brazilian Adventure
261,
This Was My Arrival in Brazil
263,
Coping With
Transitional Challenges
265,
Relocation Challenges
271,
Fostering Acculturation
280,
Business Etiquette and
Protocol Abroad
298,
Conclusions
301,
References
302
Unit
2
Regional Culture Specifics
11
DOING BUSINESS WITH MIDDLE
EASTERNERS
. 306
Learning Objectives
306,
Middle East Overview
308,
Characteristics of Arab Culture
316,
Cultural Aspects of
Egypt and Saudi Arabia
319,
Saudi Arabia
325,
Cultural
Capsules of Other Middle East Countries
334,
Middle
East Business Customs and Protocol
337,
Synergy:
Middle East Hope
344,
Conclusions
345,
References
346
12
DOING BUSINESS WITH LATIN
AMERICANS
. 349
Learning Objectives
351,
Latin American Overview
351,
Mexico
354,
Central American States
364,
South American
Cultural Development
366,
Brazil
369,
Argentina
383,
Latin American
Cultural
Themes
388,
Challenges for
Pan American Cooperation
393,
Conclusions
395,
References
396,
Useful Internet Web Sites
397
13
DOING BUSINESS WITH ASIANS AND
AUSTRALIANS
. 398
Learning Objectives
398,
Central and South Asian
Countries
401,
Australia
403,
New Zealand
409,
China
410,
Hong Kong
422,
India
423,
Indonesia
434,
Japan
440,
Malaysia
451,
Pakistan
457,
The
Philippines
460,
Singapore
468,
South Korea
470,
Taiwan
479,
Thailand
483,
Vietnam
486,
Conclusions
492,
References
493
14
DOING BUSINESS WITH EUROPEANS
_497
Learning Objectives
497,
Internet Web Sites
492,
European Diversity and Synergy
500,
Western
Europe
512,
Great Britain
512,
Ireland
519,
France
523,
Spain
535,
Other Western European
Cultures
539,
Germany
542,
Poland
550,
Other
Central European Cultures
552,
Southeastern
Europe
559,
Italy
561,
East Europe/Eurasia
577,
Russia
582,
Turkey
590,
Conclusions
595,
References
598,
Useful Internet Web Site,
600
15
DOING BUSINESS WITH AFRICANS
. 601
Learning Objectives
601,
Insights into Pan Africa
606,
Cultural Characteristics of Africans
612,
Cultural Specifics by
Geographic Regions
618,
North Africa
618,
Morocco
620,
East Africa
622,
Kenya
628,
West Central Africa
632,
Nigeria
635,
Southern Africa
642,
South Africa
644,
Prospects for Pan African Synergy
654,
Conclusions
657,
References
658,
Other Resources
660
16
DOING BUSINESS WITH NORTH
AMERICANS
. 661
Learning Objectives
661,
Pan American Management
Perspectives
665,
Northern America's Indigenous
People
667,
Profile of Canada
675,
The United States
of America
680,
Conclusions
694,
References
695,
Useful
Internet Web Site,
696
EPILOGUE,
698
INDEX,
699
ABOUT THE AUTHORS,
707 |
any_adam_object | 1 |
any_adam_object_boolean | 1 |
author | Moran, Robert T. Harris, Philip R. 1926- Moran, Sarah V. |
author_GND | (DE-588)132850931 |
author_facet | Moran, Robert T. Harris, Philip R. 1926- Moran, Sarah V. |
author_role | aut aut aut |
author_sort | Moran, Robert T. |
author_variant | r t m rt rtm p r h pr prh s v m sv svm |
building | Verbundindex |
bvnumber | BV035082162 |
classification_rvk | MR 7200 QP 300 QP 305 |
ctrlnum | (OCoLC)635225982 (DE-599)BVBBV035082162 |
discipline | Soziologie Wirtschaftswissenschaften |
discipline_str_mv | Soziologie Wirtschaftswissenschaften |
edition | 7. ed., [Nachdr.] |
format | Book |
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genre | 1\p (DE-588)4123623-3 Lehrbuch gnd-content |
genre_facet | Lehrbuch |
id | DE-604.BV035082162 |
illustrated | Illustrated |
index_date | 2024-07-02T22:07:35Z |
indexdate | 2024-07-09T21:21:47Z |
institution | BVB |
isbn | 9780750682473 0750682477 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016750389 |
oclc_num | 635225982 |
open_access_boolean | |
owner | DE-70 DE-898 DE-BY-UBR |
owner_facet | DE-70 DE-898 DE-BY-UBR |
physical | XVI, 708 S. Ill., graph. Darst., Kt. CD-ROM (12 cm) |
publishDate | 2008 |
publishDateSearch | 2008 |
publishDateSort | 2008 |
publisher | Elsevier |
record_format | marc |
series2 | Managing cultural differencies series |
spelling | Moran, Robert T. Verfasser aut Managing cultural differences global leadership strategies for the 21st century Robert T. Moran ; Philip R. Harris ; Sarah V. Moran 7. ed., [Nachdr.] Amsterdam [u.a.] Elsevier 2008 XVI, 708 S. Ill., graph. Darst., Kt. CD-ROM (12 cm) txt rdacontent n rdamedia nc rdacarrier Managing cultural differencies series Interkulturelle Kompetenz (DE-588)4200053-1 gnd rswk-swf Multinationales Unternehmen (DE-588)4075092-9 gnd rswk-swf Kulturkreis (DE-588)4165980-6 gnd rswk-swf Akkulturation (DE-588)4000911-7 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf Ausland (DE-588)4068999-2 gnd rswk-swf Internationales Management (DE-588)4114040-0 gnd rswk-swf 1\p (DE-588)4123623-3 Lehrbuch gnd-content Management (DE-588)4037278-9 s Interkulturelle Kompetenz (DE-588)4200053-1 s DE-604 Multinationales Unternehmen (DE-588)4075092-9 s Akkulturation (DE-588)4000911-7 s 2\p DE-604 Internationales Management (DE-588)4114040-0 s Kulturkreis (DE-588)4165980-6 s Ausland (DE-588)4068999-2 s 3\p DE-604 Interkulturelles Management (DE-588)4343519-1 s 4\p DE-604 5\p DE-604 Harris, Philip R. 1926- Verfasser (DE-588)132850931 aut Moran, Sarah V. Verfasser aut Digitalisierung UB Bamberg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016750389&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 4\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 5\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Moran, Robert T. Harris, Philip R. 1926- Moran, Sarah V. Managing cultural differences global leadership strategies for the 21st century Interkulturelle Kompetenz (DE-588)4200053-1 gnd Multinationales Unternehmen (DE-588)4075092-9 gnd Kulturkreis (DE-588)4165980-6 gnd Akkulturation (DE-588)4000911-7 gnd Management (DE-588)4037278-9 gnd Interkulturelles Management (DE-588)4343519-1 gnd Ausland (DE-588)4068999-2 gnd Internationales Management (DE-588)4114040-0 gnd |
subject_GND | (DE-588)4200053-1 (DE-588)4075092-9 (DE-588)4165980-6 (DE-588)4000911-7 (DE-588)4037278-9 (DE-588)4343519-1 (DE-588)4068999-2 (DE-588)4114040-0 (DE-588)4123623-3 |
title | Managing cultural differences global leadership strategies for the 21st century |
title_auth | Managing cultural differences global leadership strategies for the 21st century |
title_exact_search | Managing cultural differences global leadership strategies for the 21st century |
title_exact_search_txtP | Managing cultural differences global leadership strategies for the 21st century |
title_full | Managing cultural differences global leadership strategies for the 21st century Robert T. Moran ; Philip R. Harris ; Sarah V. Moran |
title_fullStr | Managing cultural differences global leadership strategies for the 21st century Robert T. Moran ; Philip R. Harris ; Sarah V. Moran |
title_full_unstemmed | Managing cultural differences global leadership strategies for the 21st century Robert T. Moran ; Philip R. Harris ; Sarah V. Moran |
title_short | Managing cultural differences |
title_sort | managing cultural differences global leadership strategies for the 21st century |
title_sub | global leadership strategies for the 21st century |
topic | Interkulturelle Kompetenz (DE-588)4200053-1 gnd Multinationales Unternehmen (DE-588)4075092-9 gnd Kulturkreis (DE-588)4165980-6 gnd Akkulturation (DE-588)4000911-7 gnd Management (DE-588)4037278-9 gnd Interkulturelles Management (DE-588)4343519-1 gnd Ausland (DE-588)4068999-2 gnd Internationales Management (DE-588)4114040-0 gnd |
topic_facet | Interkulturelle Kompetenz Multinationales Unternehmen Kulturkreis Akkulturation Management Interkulturelles Management Ausland Internationales Management Lehrbuch |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016750389&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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