Veterinary practice management: a practical guide
Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Shilcock, Maggie (VerfasserIn), Stutchfield, Georgina (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Edinburgh [u.a.] Elsevier Saunders 2008
Ausgabe:2. ed.
Schlagworte:
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Beschreibung:Includes bibliographical references and index
Veterinary practice: how and why it is changing -- The management of veterinary practices -- What is a veterinary practice manager? -- Moving into management-what makes a good manager? -- Managing yourself -- Business planning -- Managing human resources: the importance of staff -- Recruitment and discipline -- Principles of employment law -- Human resources: teamwork, communication, and managing change -- Client care -- Sales and marketing -- Understanding financial accounts -- Management accounts and financial planning -- Stock management -- Pricing of fees and products -- Information technology -- Office management -- Premises management -- Health and safety -- Pharmacy and dispensing -- Statutory and ethical aspects of practice -- The future of practice management
Beschreibung:XI, 236 S.
ISBN:0702029203
9780702029202

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