Tacit knowledge in organizational learning:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Hershey, Pa. [u.a.]
IGI Publ.
2008
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXI, 457 S. graph. Darst. |
| ISBN: | 9781599045061 9781599045030 |
Internformat
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Datensatz im Suchindex
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| adam_text |
Tacit Knowledge in
Organizational Learning
Table of Contents
Foreword.ix
Igor Hawryszkiewycz, University of Technology, Sydney, Australia
Preface.xi
The Challenges.xii
One Solution.xiii
Contributions to Knowledge.xv
Organisation of the Book.xvi
Clarifications for the Reader.xviii
References.xviii
Section I
Chapter I
Introduction.1
Introduction./
Tacit Knowledge: An Initial Definition.2
Primary Reasons for Undertaking Tacit Knowledge-Based Research.3
Difficulties Inherent in Tacit Knowledge Research.7
Means of Undertaking Tacit Knowledge Research.8
Goals of the Book.9
Summary.10
References.//
Chapter II
Knowledge Management.17
Introduction.17
Knowledge Management with Regard to Tacit Knowledge.25
Summary.28
References.29
Chapter III
Tacit Knowledge Defined.34
Introduction.34
Part A: The Knowledge Background.55
An Introduction to Tacit Knowledge.37
Part B: Qualitative Analysis of Tacit Knowledge.52
Interpretation: Qualitative Content Analysis of Tacit Knowledge in the
Research Literature.55
Summary.59
Sources Used in Grounded Theory.60
References.63
Section II
Chapter IV
Testing for Tacit Knowledge.75
Introduction.75
Research Underpinnings.76
The Ontological and Epistemological Perspectives.76
A Triangulated Approach to Tacit Knowledge Research.78
Tacit Knowledge Testing.79
The Wilcoxon Matched Pairs Signed Rank Test.85
Formal Concept Analysis.86
Summary.94
References.94
Chapter V
Organisations.101
Introduction.101
The Influence of Organisational Type on Tacit Knowledge Utilisation.102
Large Organisation (X).105
Small Organisation (Y).116
Medium Organisation (Z).121
Organisations and Mintzberg.127
Summary.128
References.128
Chapter VI
Knowledge Flows.133
Introduction.133
Tacit Knowledge Management.134
The Effect of Culture on Tacit Knowledge Flows.134
Current Approaches to Tacit Knowledge Diffusion.135
The Role of Information Technology in Tacit Knowledge Transfer.136
Knowledge and Human Networks as a Means of Knowledge Diffusion.137
Relationship Formality in the Knowledge Transfer Process.139
The Impact of Strong and Weak Ties.140
Summary.141
Research Goals.141
Research Questions.142
Research Assumptions.142
References.143
Chapter VII
Social Network Analysis.150
Introduction.150
Social Network Analysis.151
Summary.161
References.161
Section 111
Chapter VIII
Methodology.166
Introduction.166
The (Empirical) Conduct of Tacit Knowledge Research.167
General Methodological Overview.767
Phase 1: Background to the Research.168
Phase 2: Initial Construction of the Tacit Knowledge Inventory.172
Phase 3: Major Surveys.182
Phase 4: Analysis of Data.185
Summary.186
References.187
Section IV
Chapter IX
Initial Results.194
Introduction.194
Australian Computer Society Levels.195
The Expert Sample.195
The Tacit Knowledge Inventory.196
Identification Process of Expert Non-Experts.197
The Wilcoxon Test Results.199
Summary.201
References.202
Chapter X
Results with Formal Concept Analysis.204
Introduction.204
Usage of Formal Concept Analysis.205
Tacit Knowledge Scenarios: Differences and Similarities.206
Overall Differences Between Expert and Novice Groups.213
Points of Agreement.218
Summarisation of Contentious Scenario/Answer Combinations.220
Summary.227
References.229
Chapter XI
Large Company (X).231
Introduction.231
Large Organisation (X).232
Organisational X Structure, Experts, and Expert Non-Experts.234
Organisation X Metrics.234
Difficult to Locate Individuals.249
Graphical Interpretation of Data.250
Contact Frequency and Organisation X Personnel.250
Person Importance and Organisation X.263
Meeting Types Using Electronic Mediums.268
Meeting Type of Only Face-to-Face Contact.270
Summary.274
References.274
Chapter XII
Small Company (Y).277
Introduction.277
Small Organisation (Y).278
Organisational Y Structure, Experts, and Expert Non-Experts.278
Organisation Y Metrics.279
Difficult to Locate Individuals.282
Contact Frequency and Organisation X Personnel.282
Person Importance and Organisation Y.286
Communication Patterns: Meeting Type and Organisation Y.289
Summary.291
References.292
Chapter XIII
Medium Company (Z).293
Introduction.293
Medium Organisation (Z).294
Organisational Z Structure, Experts, and Expert Non-Experts.294
Organisation Z Metrics.295
Difficult to Locate Individuals.300
Contact Frequency and Organisation Z.500
Person Importance and Organisation Z.304
Meeting Types Using and Electronic Medium.308
Organisation Z Summary.312
Summary.313
References.314
Section V
Chapter XIV
Discussion.316
Introduction.316
Tacit Knowledge within the Context of this Research.317
Parameters in Knowledge Diffusion.318
Organisation X (Large).320
Organisation Y (Small).322
Organisation Z (Medium).322
Optimal Firm.323
Observations.324
Research Questions.326
Summary.328
References.328
Chapter XV
Conclusion and Recommendations.332
Introduction.332
Recommendations for Organisations.333
Finis.334
References.335
Appendices
Appendix A
Prior Definitions of Tacit Knowledge.338
Appendix B
Tacit Knowledge Maps Created Through a Qualitative Analysis of Tacit
Knowledge Definitions.372
Appendix C
The Structure Charts for Organisation X.376
Appendix D
Social Network Analysis Sociograms on Overhead Transparencies.380
Appendix E
Extra Social Network Analysis Supporting Data.414
Appendix F
The Questionnaire Used in the Research.424
Appendix G
Glossary of Common Terms Used in this Book.450
About the Author.453
Index.454 |
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