A resource-based perspective on IT business alignment and firm performance: theoretical foundation and empirical evidence
Gespeichert in:
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| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
2006
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 391 S. graph. Darst. |
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Datensatz im Suchindex
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| adam_text | Titel: A resource-based perspective on IT business alignment and firm performance
Autor: Wagner, Heinz-Theo
Jahr: 2006
Introduction
Table of Contents
1 INTRODUCTION......................................................17
1.1 Motivation.......................................................................................................................................20
1.2 Theoretical Challenges............................................................................................................22
1.2.1 Approaches in literature: a brief overview........................................................................................22
1.2.2 Open issues.....................................................................................................................................24
1.2.3 Addressing open issues....................................................................................................................26
1.3 Objective of Dissertation and Research Questions.....................................................28
1.4 Methodology and Empirical Validation...........................................................................30
1.4.1 Methodology....................................................................................................................................30
1.4.2 Empirical validation.......................................................................................................................32
1.4.2.1 Qualitative studies.................................................................................................................32
1.4.2.2 Quantitative study.................................................................................................................32
1.5 Results................................................................................................................................................33
1.6 Structure of the thesis...............................................................................................................35
2 THEORETICAL PERSPECTIVES ON IT AND
PERFORMANCE...........................................................37
2.1 Resource-based View (RBV).......................................................................................................38
2.1.1 Basic concepts..................................................................................................................................38
2.1.1.1 Resource characteristics.......................................................................................................41
2.1.1.2 Rents........................................................................................................................................44
2.1.1.3 Sustainable competitive advantage - The elusive dependent variable.........................46
2.1.2 The RBVin the context of strategicmanagement............................................................................48
2.1.3 RBV: theoreticalstrands................................................................................................................54
2.1.3.1 RBV: resource-picking perspective....................................................................................54
2.1.3.1.1 Physical capital resources..............................................................................................56
2.1.3.1.2 Human capital resources...............................................................................................59
2.1.3.1.3 Organizational capital resources..................................................................................61
2.1.3.2 RBV: capability-building perspective.................................................................................63
2.1.4 The knowledge-based perspective......................................................................................................68
2.1.5 RBV models in literature...............................................................................................................72
2.1.6 RBV: concerns............................................................................................................................ 107
2.1.7 Summary of the RBV literature section.......................................................................................109
2.2 Literature on Alignment.......................................................................................................110
2.2.1 Concepts and models.................................................................................................................... 111
2.2.1.1 Introduction.......................................................................................................................111
2.2.1.2 Alignment: evolution of a concept..................................................................................112
2.2.1.3 Strategic Alignment Model (SAM)..................................................................................114
Introduction
2.2.2 Empirical findings of alignment studies........................................................................................ 120
2.2.3 Alignment: open issues................................................................................................................. 127
2.2.4 Summary of the alignment literature section.................................................................................. 131
3 THEORETICAL RESEARCH MODEL.................132
3.1 Reconsidering Core RBV Concepts....................................................................................135
3.1.1 Dynamic capabilities.................................................................................................................... 135
3.1.2 Organisational routines............................................................................................................... 146
3.1.3 Complementarity between IT and non-TT resources...................................................................... 153
3.1.4 Considerations regarding the concerns raised................................................................................. 156
3.2 Reconsidering IT Business Alignment..............................................................................158
3.2.1 Theoretical foundation.................................................................................................................. 159
3.2.2 Addressing open issues.................................................................................................................163
3.2.3 Role in the overall model.............................................................................................................. 175
3.3 Adopting a Process Perspective...........................................................................................176
3.4 Synthesis of RBV and Alignment Perspectives.............................................................178
3.4.1 Introduction.................................................................................................................................178
3.4.2 Model overview.............................................................................................................................180
3.4.3 Placement of capability and alignment.......................................................................................... 182
3.4.4 Elements of the model..................................................................................................................183
3.4.5 Interpretation of the model............................................................................................................ 186
3.4.6 Summary of the synthesis section..................................................................................................189
3.5 Referencing the Model...........................................................................................................191
4 DERIVING THE EMPIRICAL MODEL AND
HYPOTHESES..............................................................198
4.1 Research Context......................................................................................................................200
4.1.1 Steps of empirical research conducted............................................................................................200
4.1.2 Industry and business process focus...............................................................................................202
4.1.3 Overview of the research model.....................................................................................................203
4.1.4 Measurement development............................................................................................................207
4.2 Constructs.....................................................................................................................................211
4.2.1 Resources of the operations model.................................................................................................211
4.2.1.1 IS usage................................................................................................................................211
4.2.1.2 Business skills......................................................................................................................216
4.2.2 Capabilities of the operations model.............................................................................................218
4.2.2.1 IT flexibility.........................................................................................................................218
4.2.2.2 Operational IT business alignment.................................................................................221
4.2.2.3 Business internal alignment..............................................................................................225
4.2.3 Capabilities of the market model..................................................................................................226
4.2.3.1 Business flexibility..............................................................................................................226
4.2.3.2 Strategic IT business alignment.......................................................................................228
4.2.4 Dependent variables.....................................................................................................................230
4.2.4.1 Process performance.........................................................................................................230
Introduction
4.2.4.2 Competitive advantage......................................................................................................232
4.2.5 Control variables..........................................................................................................................234
4.2.5.1 Complexity of the business process................................................................................234
4.2.5.2 Environmental variability..................................................................................................235
4.2.5.3 Degree of formalization....................................................................................................236
4.2.5.4 Firm size...............................................................................................................................236
4.2.5.5 Age of IS employed...........................................................................................................237
4.2.5.6 Strategy.................................................................................................................................237
4.3 Construct Linkages and Hypotheses................................................................................239
4.3.1 Unking operational TT business alignment to IS usage and IT flexibility....................................239
4.3.2 Linkages to process performance...................................................................................................242
4.3.2.1 Business skills and process performance.......................................................................242
4.3.2.2 IS usage and process performance..................................................................................243
4.3.2.3 Business internal alignment and process performance................................................244
4.3.2.4 IT flexibility and process performance...........................................................................245
4.3.3 Linkages to business flexibility....................................................................................................246
4.3.3.1 IT flexibility and business flexibility...............................................................................246
4.3.3.2 Business-internal alignment and business flexibility....................................................247
4.3.4 Linkages to strategic TT business alignment.................................................................................248
4.3.4.1 IT flexibility and strategic IT business alignment.........................................................248
4.3.4.2 Business flexibility and strategic IT business alignment..............................................249
4.3.4.3 Business-internal alignment and strategic IT business alignment..............................249
4.3.5 Linkages to competitive advantage................................................................................................250
4.3.5.1 Business skills and competitive advantage.....................................................................250
4.3.5.2 Process performance and competitive advantage........................................................250
4.3.5.3 Business flexibility and competitive advantage.............................................................251
4.3.5.4 Strategic IT business alignment and competitive advantage......................................252
4.3.6 Linking business-internal alignment to IS usage..........................................................................252
4.3.7 Effects of control variables............................................................................................................253
4.4 Summary of deriving the empirical model......................................................................256
5 ANALYSIS AND RESULTS.....................................258
5.1 Case studies...................................................................................................................................258
5.1.1 Methodology.................................................................................................................................258
5.1.2 Case study execution....................................................................................................................259
5.1.3 Case study demographics..............................................................................................................261
5.1.3.1 Banking environment........................................................................................................261
5.1.3.2 Banking sample...................................................................................................................263
5.1.4 Reliability and validity of case studies...........................................................................................266
5.1.5 Case study results.........................................................................................................................26 7
5.2 Survey...............................................................................................................................................271
5.2.1 Methodology - PLS.....................................................................................................................271
5.2.2 Survey execution..........................................................................................................................274
5.2.3 Demographics..............................................................................................................................275
5.2.4 Reliability and validity.................................................................................................................276
Introduction
5.2.4.1 Common Method Bias and Non-response Bias...........................................................277
5.2.4.2 PLS measurement model..................................................................................................278
5.2.5 Limitations..................................................................................................................................286
5.2.6 Survey results...............................................................................................................................288
5.2.6.1 PLS structural model.........................................................................................................288
5.2.6.2 Overview of tested hypothesis.........................................................................................293
5.2.6.3 Addressing the research questions..................................................................................298
6 CONCLUSIONS AND FURTHER RESEARCH ...305
6.1 Summary of the findings..........................................................................................................305
6.2 Further research........................................................................................................................307
6.2.1 Extensions to the models..............................................................................................................307
6.2.2 Promising areas of further research...............................................................................................309
6.2.2.1 Organizational routines.....................................................................................................309
6.2.2.2 Production function...........................................................................................................315
6.2.2.3 Sustainability: evolution versus revolution.....................................................................318
6.3 Implications for Practice........................................................................................................320
6.4 Contributions to Theory........................................................................................................325
7 REFERENCES.........................................................333
8 APPENDIX...............................................................356
8.1 Appendix A: Semi-structured questionnaire..................................................................356
8.2 Appendix B: Structured questionnaire for case studies..........................................358
8.3 Appendix C: Structured questionnaire for survey.....................................................374
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| spelling | Wagner, Heinz-Theo 1959- Verfasser (DE-588)132392011 aut A resource-based perspective on IT business alignment and firm performance theoretical foundation and empirical evidence Heinz-Theo Wagner 2006 391 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Frankfurt/Main, Univ., Diss., 2006 Ressourcenmanagement (DE-588)4431979-4 gnd rswk-swf Informationsmanagement (DE-588)4114012-6 gnd rswk-swf Unternehmenserfolg (DE-588)4223768-3 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Informationsmanagement (DE-588)4114012-6 s Unternehmenserfolg (DE-588)4223768-3 s Ressourcenmanagement (DE-588)4431979-4 s DE-188 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=022142986&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Wagner, Heinz-Theo 1959- A resource-based perspective on IT business alignment and firm performance theoretical foundation and empirical evidence Ressourcenmanagement (DE-588)4431979-4 gnd Informationsmanagement (DE-588)4114012-6 gnd Unternehmenserfolg (DE-588)4223768-3 gnd |
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| title | A resource-based perspective on IT business alignment and firm performance theoretical foundation and empirical evidence |
| title_auth | A resource-based perspective on IT business alignment and firm performance theoretical foundation and empirical evidence |
| title_exact_search | A resource-based perspective on IT business alignment and firm performance theoretical foundation and empirical evidence |
| title_full | A resource-based perspective on IT business alignment and firm performance theoretical foundation and empirical evidence Heinz-Theo Wagner |
| title_fullStr | A resource-based perspective on IT business alignment and firm performance theoretical foundation and empirical evidence Heinz-Theo Wagner |
| title_full_unstemmed | A resource-based perspective on IT business alignment and firm performance theoretical foundation and empirical evidence Heinz-Theo Wagner |
| title_short | A resource-based perspective on IT business alignment and firm performance |
| title_sort | a resource based perspective on it business alignment and firm performance theoretical foundation and empirical evidence |
| title_sub | theoretical foundation and empirical evidence |
| topic | Ressourcenmanagement (DE-588)4431979-4 gnd Informationsmanagement (DE-588)4114012-6 gnd Unternehmenserfolg (DE-588)4223768-3 gnd |
| topic_facet | Ressourcenmanagement Informationsmanagement Unternehmenserfolg Hochschulschrift |
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