Opportunities and challenges of workplace diversity: theory, cases, and exercises
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Pearson/Prentice Hall
2008
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 266 S. |
| ISBN: | 9780131343061 |
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Datensatz im Suchindex
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| adam_text | Brief Contents
Preface xi
PART I UNCOVERING THE COMPLEXITIES OF
WORKPLACE DIVERSITY 1
Chapter 1 Diversity in the Workplace: A Theoretical
Perspective 3
Chapter 2 Diversity in the Workplace: A Legal
Perspective 27
PART II MANAGING AND MISMANAGING: CASE STUDIES
ON AMERICAN BUSINESS 41
Chapter 3 Gender 43
Chapter 4 Race and National Origin 75
Chapter 5 Age 119
Chapter 6 Religion and Spirituality 141
Chapter 7 Sexual Orientation 166
Chapter 8 Disabilities 185
Chapter 9 Exemplary Organizations 208
PART III EXERCISES: DEVELOPING THREE ESSENTIAL
SKILLS 223
Chapter 10 Analyzing Self 225
Chapter 11 Understanding Difference 232
Chapter 12 Assessing Organizations 243
Index 257
v
Contents
Preface xi
PART I UNCOVERING THE COMPLEXITIES OF
WORKPLACE DIVERSITY 1
CHAPTER 1 Diversity in the Workplace: A Theoretical
Perspective 3
Kathryn A. Cahas and Harris Sondak
CHAPTER 2 Diversity in the Workplace: A Legal
Perspective 27
P. Corper James
PART II MANAGING AND MISMANAGING: CASE STUDIES
ON AMERICAN BUSINESS 41
CHAPTER 3 Gender 43
Morgan Stanley Settles Bias Suit with $54 Million 44
Patrick McGeehan
Essay: Off-Ramps and On-Ramps: Keeping Talented
Women on the Road to Success 47
Sylvia Ann Hewlett and Carolyn Buck Luce
Case Study: Augusta National Golf Club: Membership
for Women or Staying the Course 60
Ray B. Swart, Ashish K. Singh, and Andrew Nelson under
the supervision of James S. O Rourke
Case Study: Mothers Work Inc.: Brand Image and
Accusations of Employment Discrimination 68
Carolyn E. Billick and Lusiena H. C. Wong under the
supervision of James S. O Rourke
vii
V lii Contents
CHAPTER 4 Race and National Origin 75
Abercrombie Fitch Bias Case Is Settled 76
Steven Greenhouse
Essay: The Truth About Mentoring Minorities: Race
Matters 78
David A. Thomas
Case Study: Texaco, Inc. Racial Discrimination Suit (A) 85
Tanya Goria, DeWayne Reed, and Dan Skendzel under the
supervision of James S. O Rourke
Case Study: Texaco, Inc.: Racial Discrimination (B) 88
Tanya Goria, DeWayne Reed, and Dan Skendzel under the
supervision of James S. O Rourke
Case Study: Tostadas, Tortilla Chips, and Bank Loans:
Wells Fargo and Salinas y Salinas 98
Catharine E. Carrales under the supervision of
Greg Fairchild
CHAPTER 5 Age 119
As Layoffs Rise, So Do Age-Discrimination Charges 120
Shaifali Puri
Essay: It s Time to Retire Retirement 122
Ken Dychtwald, Tamara Erickson, and Bob Morison
Case Study: Asleep at the Wheel: Ford Motor Company s
Exclusion of the Older Worker 131
Kathryn A. Cahas and Harris Sondak
CHAPTER 6 Religion and Spirituality 141
The Many Delicate Issues of Spirituality in the
Office 142
Eilene Zimmerman
Essay: Taking Religion to Work 144
C. Stone Brown
Case Study: Purity of Spirit: Tom s of Maine 154
Adapted by Kathryn A. Cahas and Harris Sondak from
a case written by Edmund R. Gray
CHAPTER 7 Sexual Orientation 166
Wal-Mart Sets a New Policy That Protects Gay
Workers 167
Sarah Kershaw
Contents IX
Essay: Selections from Straight Talk About Gays
in the Workplace: Creating an Inclusive,
Productive Environment for Everyone
in Your Organization 170
Liz Winfeld
Case Study: The Cracker Barrel Restaurants 177
John Howard
CHAPTER 8 Disabilities 185
By Telecommuting; the Disabled Get a Key to the Office,
and a Job 186
Eve Tahmincioglu
Essay: Selections from The Inclusive Corporation: A
Disability Handbook for Business Professionals 189
Griff Hogan
Case Study: In the Eye of the Perfect Storm: Organizations
Creating Accessibility—BOOST, IBM, and GM 195
Kathryn A. Canas and Harris Sondak
CHAPTER 9 Exemplary Organizations 208
Case Study: Diversity as Strategy 211
David A. Thomas
PART III EXERCISES: DEVELOPING THREE ESSENTIAL
SKILLS 223
CHAPTER 10 Analyzing Self 225
Your Pie Chart 225
Taylor Cox and Ruby L. Beale
Awareness of Cultural Identity 226
Marquita Byrd
Socialization and the Ism Prism 227
William Sonnenschein
Diversity Questionnaire 228
William Sonnenschein
First Thoughts 229
Jonamay Lambert and Selma Myers
Masculine and Feminine Speaking Styles 230
Kathryn A. Canas and Harris Sondak
X Contents
CHAPTER 11 Understanding Difference 232
What Constitutes Sexual Harassment? 232
Kathryn A. Cahas, P. Corper James, and Harris Sondak
The Older Employee 234
Kathleen R. Butterworth, Christopher R. Corcoran,
and Gary N. Powell
Religion and Spirituality: What Could be Happening
Here? 236
Kathryn A. Cahas and Harris Sondak
Discrimination Based on Sexual Orientation: Counting
the Costs 237
Amy J. Zuckerman and George F. Simons
The Ten Commandments of Interacting with People
with Disabilities 239
Kathryn A. Canas and Harris Sondak
Cultural Diversity 241
Jonamay Lambert and Selma Myers
CHAPTER 12 Assessing Organizations 243
Examining Exemplary Leaders in Managing
Diversity 243
Kathryn A. Cahas and Harris Sondak
Analysis of Consulting Companies 244
Kathryn A. Cahas and Harris Sondak
Opening the Sports Page 245
Kathryn A. Canas and Harris Sondak
The Diversity Consulting Team 247
Kathryn A. Cahas and Harris Sondak
Nine Symptoms that May Indicate a Need for Diversity
Training 251
Lee Gardenswartz and Anita Rowe
Managing Diversity Questionnaire 252
Lee Gardenswartz and Anita Rowe
Asking Good Questions 255
Lee Gardenswartz and Anita Rowe
Index 257
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| title | Opportunities and challenges of workplace diversity theory, cases, and exercises |
| title_auth | Opportunities and challenges of workplace diversity theory, cases, and exercises |
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