Ten steps to maturity in knowledge management: lessons in economy
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Oxford
Chandos
2006
|
| Schriftenreihe: | Chandos knowledge management series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXI, 222 S. graph. Darst. |
| ISBN: | 1843341301 1843341654 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
Foreword x
Preface Xl
Acknowledgements w
List of figures and tables xv»7
List of abbreviations x x
About the authors **
PART 1 INTRODUCTION
1 Knowledge management in practice: an introduction 3
The twenty-first century organization 3
Knowledge and communities 11
What is KM? 14
What KM does 21
Dimensions of KM 26
Notes 30
Bibliographic notes 31
2 The basic lesson - economy in knowledge management 33
Nature of KM lessons in this book 34
The basic lesson: economy in knowledge management 35
The KM journey 38
Bibliographic notes 42
PART 2 STRATEGY
3 Lesson 1: Economy of plan - adopt an evolutionary
strategy 45
KM objectives, strategy and planning 45
The lesson: adopt an evolutionary strategy 48
How to formulate and revise a KM strategy 49
4 Lesson 2: Economy of change - be non-intrusive 51
The lesson: be non-intrusive 52
Illustration 54
Guidelines for making KM changes non-intrusive 55
Bibliographic notes 56
F
I Ten Steps to Maturity in Knowledge Management
5 Lesson 3: Economy of control - disempower the KM team 57
Changes and the power to introduce them 57
The lesson: disempower the KM team 5°
How to disempower the KM team 59
PART 3 DESIGN
6 Lesson 4: Economy of scope - understand the knowledge
dynamics of your organization 65
Knowledge dynamics: an analogy 65
The lesson: understand the knowledge dynamics of your
organization
Illustration: designing knowledge pathways 72
Guidelines for knowledge mapping and solution design 74
7 Lesson 5: Economy of effort - decentralize KM 79
The lesson: decentralize KM 80
Illustration 84
Guidelines for decentralizing KM 87
Problems of improper decentralization 90
8 Lesson 6: Economy in deployment - design an enterprise
KM architecture 93
Information systems and KM 93
KM integration 95
The lesson: KM components and services architecture 102
Guidelines for designing a KM architecture 1°8
Illustration: cost of an inappropriate KM architecture H2
Bibliographic notes H3
PART 4 PRACTICE
9 Lesson 7: Economy in assessment - nurture a
self-assessing quality system H7
Knowledge communities and quality H7
The lesson: build and nurture a self-assessing quality system 122
How to set up a quality assessment system 129
10 Lesson 8: Economy in promotion - motivate through
recognition 133
The role of promotion in organizational knowledge exchange I33
The lesson: motivate through recognition I36
The quantitative basis for promotion 139
Illustration: promoting KM in a large, distributed organization l4i
How to set up a KM promotion framework I47
-7]
Contents
11 Lesson 9: Economy in evolution - measure from the start 149
The new problem of measurement 149
The nature of KM measurements 154
The lesson: measure from the beginning 156
Illustration 157
How to set up a KM measurement system 172
Bibliographic notes 173
PART 5 FUTURE
12 Lesson 10: Look beyond KM 177
The lesson: look beyond KM 178
Illustration 178
Knowledge-based management of enterprise functions 182
13 The final lesson: make KM a way of life 185
Electronic mail and knowledge management: cultural differences 185
The lesson: make KM a way of life 186
Guidelines to make KM a way of life 188
Conclusion 188
Appendix: Knowledge management in practice - Infosys
Technologies 191
References 207
Index 213
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| spelling | Suresh, J. K Verfasser aut Ten steps to maturity in knowledge management lessons in economy J. K. Suresh and Kavi Mahesh Oxford Chandos 2006 XXI, 222 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Chandos knowledge management series Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Implementation (DE-588)4026661-8 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Wissensmanagement (DE-588)4561842-2 s Implementation (DE-588)4026661-8 s DE-188 Mahesh, Kavi Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=022089253&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Suresh, J. K Mahesh, Kavi Ten steps to maturity in knowledge management lessons in economy Wissensmanagement (DE-588)4561842-2 gnd Unternehmen (DE-588)4061963-1 gnd Implementation (DE-588)4026661-8 gnd |
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| title | Ten steps to maturity in knowledge management lessons in economy |
| title_auth | Ten steps to maturity in knowledge management lessons in economy |
| title_exact_search | Ten steps to maturity in knowledge management lessons in economy |
| title_full | Ten steps to maturity in knowledge management lessons in economy J. K. Suresh and Kavi Mahesh |
| title_fullStr | Ten steps to maturity in knowledge management lessons in economy J. K. Suresh and Kavi Mahesh |
| title_full_unstemmed | Ten steps to maturity in knowledge management lessons in economy J. K. Suresh and Kavi Mahesh |
| title_short | Ten steps to maturity in knowledge management |
| title_sort | ten steps to maturity in knowledge management lessons in economy |
| title_sub | lessons in economy |
| topic | Wissensmanagement (DE-588)4561842-2 gnd Unternehmen (DE-588)4061963-1 gnd Implementation (DE-588)4026661-8 gnd |
| topic_facet | Wissensmanagement Unternehmen Implementation |
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