Knowledge management - a blueprint for delivery: a programme for mobilizing knowledge and building the learning organization
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Oxford [u.a.]
Butterworth-Heinemann
2003
|
| Schriftenreihe: | Computer weekly professional series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | X, 251 S. Ill., graph. Darst. |
| ISBN: | 075064902X |
Internformat
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Datensatz im Suchindex
| _version_ | 1804144942274052096 |
|---|---|
| adam_text | Contents
Computer Weekly Professional Series vii
Foreword ix
Acknowledgements xi
1 Introduction - understanding knowledge management
1.1 Making sense of knowledge . .. and how you
manage it 1
1.2 Why is it so important? 11
1.3 Understanding types of knowledge 20
1.4 To mobilize or manage? 24
1.5 So many influences 26
1.6 Introduction to the framework - where do we start? 28
1.7 Understanding the framework for action 35
2 New challenges, new vision 43
2.1 Stage 1: Understanding pressures to change 43
2.2 Stage 2: Define the organization s response -
building a vision 59
3 From strategy to action 64
3.1 Stage 2 (continued): Define the organization s
response - KM strategy and business case 64
3.2 Business case template 90
3.3 Moving into action 92
4 Designing the new reality 93
4.1 Stage 3, part 1: Leadership, people and process 93
4.2 Stage 3, part 2: Technology and information/
content 144
5 Making it all happen 187
5.1 Stage 4: Implement the new reality 187
5.2 From pilot to programme 191
5.3 Programme design - additional considerations 198
Contents
6 Reaping the rewards 201
6.1 Stage 5: Never rest - realize the benefits 201
6.2 Managing risk 204
6.3 Becoming a learning organization 211
7 Epilogue: Lessons from the journey 214
7.1 The five-stage KM delivery network 215
7.2 Five Golden Rules 219
7.3 Looking to the future: mobilizing knowledge
in a changing world 220
Appendix 1 Issue identification 230
Appendix 2 Knowledge role audit 233
Appendix 3 Knowledge process audit 235
Appendix 4 Resistance to change 237
References 242
Index 245
I
vi
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| isbn | 075064902X |
| language | English |
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| spelling | Knight, Tom Verfasser aut Knowledge management - a blueprint for delivery a programme for mobilizing knowledge and building the learning organization Tom Knight ; Trevor Howes Oxford [u.a.] Butterworth-Heinemann 2003 X, 251 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Computer weekly professional series Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Wissensmanagement (DE-588)4561842-2 s DE-188 Howes, Trevor Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021992584&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Knight, Tom Howes, Trevor Knowledge management - a blueprint for delivery a programme for mobilizing knowledge and building the learning organization Wissensmanagement (DE-588)4561842-2 gnd Unternehmen (DE-588)4061963-1 gnd |
| subject_GND | (DE-588)4561842-2 (DE-588)4061963-1 |
| title | Knowledge management - a blueprint for delivery a programme for mobilizing knowledge and building the learning organization |
| title_auth | Knowledge management - a blueprint for delivery a programme for mobilizing knowledge and building the learning organization |
| title_exact_search | Knowledge management - a blueprint for delivery a programme for mobilizing knowledge and building the learning organization |
| title_full | Knowledge management - a blueprint for delivery a programme for mobilizing knowledge and building the learning organization Tom Knight ; Trevor Howes |
| title_fullStr | Knowledge management - a blueprint for delivery a programme for mobilizing knowledge and building the learning organization Tom Knight ; Trevor Howes |
| title_full_unstemmed | Knowledge management - a blueprint for delivery a programme for mobilizing knowledge and building the learning organization Tom Knight ; Trevor Howes |
| title_short | Knowledge management - a blueprint for delivery |
| title_sort | knowledge management a blueprint for delivery a programme for mobilizing knowledge and building the learning organization |
| title_sub | a programme for mobilizing knowledge and building the learning organization |
| topic | Wissensmanagement (DE-588)4561842-2 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Wissensmanagement Unternehmen |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021992584&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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