E-government 2003:
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Lanham [u.a.]
Rowman & Littlefield
2003
|
| Schriftenreihe: | IBM endowment for the business of government
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | VIII, 407 S. Ill., graph. Darst., Kt. |
| ISBN: | 0742527964 0742527972 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text | IMAGE 1
A 364235
E-GOVERNMENT
* 2003
EDITED BY
MARK A. ABRAMSON
IBM ENDOWMENT FOR
THE BUSINESS OF GOVERNMENT
AND
THERESE L. MORIN
IBM
ROWMAN & LITTLEFIELD PUBLISHERS, INC. LANHAM * BOULDER * NEW YORK *
OXFORD
IMAGE 2
TABLE OF CONTENTS
PART I: THE E-GOVERNMENT CHALLENGE 1
CHAPTER ONE: E-COVERNMENT: A PROGRESS REPORT 3
BY MARK A. ABRAMSON AND THERESE L. MORIN INTRODUCTION HOW DO GOVERNMENT
WEBSITES COMPARE? HOW IS E-GOVERNMENT BEING DEPLOYED? WHAT ARE THE MAJOR
CHALLENGES FACING E-GOVERNMENT?
WHAT S AHEAD FOR E-GOVERNMENT? BIBLIOGRAPHY
PART II: GOVERNMENT ON THE WEB 15
CHAPTER TWO: THE STATE OF FEDERAL WEBSITES: THE PURSUIT OF EXCELLENCE 17
BY GENIE N. L STOWERS THE FEDERAL GOVERNMENT ON THE WEB PROVIDING
EFFECTIVE E-GOVERNMENT SERVICE EVALUATING FEATURES ON FEDERAL WEBSITES
FEDERAL WEBSITES RATED FOR EXCELLENCE RECOMMENDATIONS APPENDIX:
METHODOLOGY AND RESOURCES ENDNOTES
CHAPTER THREE: ENHANCING E-SERVICE DELIVERY IN STATE GOVERNMENT 53 BY
DIANA BURLEY CANT AND JON P. CANT INTRODUCTION E-GOVERNMENT
STATE PORTAL FUNCTIONALITY STATE WEB PORTALS AND E-SERVICE DELIVERY
BENCHMARKING FUTURE E-SERVICE DEVELOPMENT APPENDIX: STATE PORTAL WEB
ADDRESSES
BIBLIOGRAPHY
CHAPTER FOUR: FEDERAL INTRANET WORK SITES: AN INTERIM ASSESSMENT 81 BY
JULIANNE C. MAHLER AND PRISCILLA M. REGAN MODELS OF INTRANET USE DESIGN
AND DEVELOPMENT OF INTRANETS IN FEDERAL GOVERNMENT
AGENCIES
IMAGE 3
VI MARK A. ABRAMSON AND THERESE L. MORIN
HUMAN RESOURCES APPLICATIONS ON AGENCY INTRANETS
FINDINGS AND RECOMMENDATIONS APPENDIX: AGENCY PERSONNEL INTERVIEWED
BIBLIOGRAPHY
PART III: E-GOVERNMENT IN ACTION 125
CHAPTER FIVE: LEVERAGING TECHNOLOGY IN THE SERVICE OF DIPLOMACY:
INNOVATION IN THE DEPARTMENT OF STATE 127 BY BARRY FULTON INTRODUCTION:
THE DIGITAL CHALLENGE
CASE STUDIES: USING TECHNOLOGY TO IMPROVE DIPLOMATIC INTERACTION CASE
STUDIES: USING TECHNOLOGY TO IMPROVE PUBLIC ACCESS CASE STUDIES: USING
TECHNOLOGY TO IMPROVE INTERNAL COMMUNICATION LESSONS LEARNED
RECOMMENDATIONS APPENDIX: GLOSSARY ENDNOTES
BIBLIOGRAPHY
CHAPTER SIX: STATE GOVERNMENT E-PROCUREMENT IN THE INFORMATION AGE:
ISSUES, PRACTICES, AND TRENDS 1 77 BY M. JAE MOON INTRODUCTION
INFORMATION TECHNOLOGY AND THE MOVE TOWARD E-GOVERNMENT THE EVOLUTION OF
E-PROCUREMENT STATE E-PROCUREMENT IN PRACTICE ADVANCES IN STATE
E-PROCUREMENT
CONCLUSIONS AND RECOMMENDATIONS APPENDIX I: WEB ADDRESSES AND CONTACT
INFORMATION FOR STATE PROCUREMENT OFFICES
APPENDIX II: SUMMARY OF THE SURVEYS APPENDIX III: SURVEY INSTRUMENT FOR
THE 2001 E-MAIL FOLLOW-UP SURVEY ENDNOTES
BIBLIOGRAPHY
CHAPTER SEVEN: INTERNET VOTING: BRINGING ELECTIONS TO THE DESKTOP 237
BY ROBERT S. DONE INTRODUCTION THE 2000 ARIZONA DEMOCRATIC PRESIDENTIAL
PREFERENCE ELECTION
IMAGE 4
E-GOVERNMENT 2003 VII
ARIZONA CITIZEN ATTITUDES TOWARD INTERNET VOTING
POTENTIAL ADVANTAGES OF INTERNET VOTING KEY ISSUES TO BE RESOLVED
CONCLUSION AND RECOMMENDATIONS APPENDIX: RESEARCH METHODOLOGY
BIBLIOGRAPHY
PART IV: CHALLENGES FACING E-GOVERNMENT 267
CHAPTER EIGHT: FINANCING AND PRICING E-SERVICE 269
BY CRAIG L. JOHNSON INTRODUCTION
HOW STATE GOVERNMENTS FINANCE WEB PORTAL PROJECTS THE STRUCTURE OF
PORTAL REVENUE AND PRICES RECOMMENDATIONS APPENDIX I: WEB PORTAL FUNDING
AND FINANCING MODELS:
TRADITIONAL, INFRASTRUCTURE-FINANCE, AND INTERNET-BASED APPENDIX II:
MORE ON THE PRICING OF ONLINE SERVICES AND THE IMPACT ON AGENCY BUDGETS
ENDNOTES
CHAPTER NINE: PUBLIC-SECTOR INFORMATION SECURITY: A CALL TO ACTION FOR
PUBLIC-SECTOR CLOS 297
BY DON HEIMAN INTRODUCTION RECOMMENDATIONS CONCLUSIONS APPENDIX I:
REPORT FROM THE NASCIO FORUM ON SECURITY AND
CRITICAL INFRASTRUCTURE PROTECTION APPENDIX II: MARK S STORY: A
HYPOTHETICAL CASE STUDY APPENDIX III: RECOMMENDED RESOURCES ENDNOTES
CHAPTER TEN: PREPARING FOR WIRELESS AND MOBILE TECHNOLOGIES IN
GOVERNMENT 345
BY AI-MEI CHANG AND P. K. KANNAN INTRODUCTION UNDERSTANDING
WIRELESS/MOBILE TECHNOLOGY UNDERSTANDING ENTERPRISE APPLICATIONS
APPLYING WIRELESS/MOBILE TECHNOLOGY TO GOVERNMENT
GETTING USERS TECHNOLOGY READY FINDINGS AND RECOMMENDATIONS
IMAGE 5
VIII MARK A. ABRAMSON AND THERESE L. MORIN
APPENDIX I: TECHNOLOGY READINESS INDEX AND ATTITUDES
TOWARD WIRELESS TECHNOLOGY ADOPTION APPENDIX II: IEEE WIRELESS
COMMUNICATION STANDARDS BIBLIOGRAPHY
ABOUT THE CONTRIBUTORS 395
ABOUT THE IBM ENDOWMENT FOR THE BUSINESS OF GOVERNMENT 403
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| title | E-government 2003 |
| title_auth | E-government 2003 |
| title_exact_search | E-government 2003 |
| title_full | E-government 2003 ed. by Mark A. Abramson ... |
| title_fullStr | E-government 2003 ed. by Mark A. Abramson ... |
| title_full_unstemmed | E-government 2003 ed. by Mark A. Abramson ... |
| title_short | E-government 2003 |
| title_sort | e government 2003 |
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| topic_facet | Website Regierung Verwaltung Intranet Internet Öffentliche Dienstleistung USA |
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