The AUPHA manual of health services management:
Gespeichert in:
| Körperschaft: | |
|---|---|
| Weitere Verfasser: | |
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Gaithersburg, Md.
1994
|
| Schriftenreihe: | An Aspen publication
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXVIII, 652 S. graph. Darst. |
| ISBN: | 0834203634 |
Internformat
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| 245 | 1 | 0 | |a The AUPHA manual of health services management |c ed. by Robert J. Taylor... |
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Datensatz im Suchindex
| _version_ | 1804144914113495040 |
|---|---|
| adam_text | Table of Contents
Editors and Advisors xv
Contributors xvii
Consultants xxi
Preface xxvii
Part I Leadership 1
Chapter 1 Health: The Emerging Context of Management 3
Gary L. Filerman
Introduction 3
The Pressures for Change 5
Resources and Health Systems 6
Mandate for the Future: Primary Health Care-Centered Systems 8
Mandate for Change: Organizations and Systems Respond 11
The Challenge: From Administrators and Managers to
Leadership in Administration 14
The Mission is Health: What It Means for You 15
Education for Leadership in Administration 17
Chapter 2 Management Effectiveness 19
David B. Starkweather and Donald G. Shropshire
Introduction 19
The Basics of Management 20
Special Characteristics of Health Care Management 27
Additional Special Characteristics 31
v
vi The AUPHA Manual of Health Services Management
Effective Leadership 39
The Future of Management 42
Chapter 3 Managing Quality 45
Daniel R. Longo and Donald W. Avant
Introduction 45
Management Principles 45
History 46
Program Management 49
The Future of Quality Management 57
Chapter 4 Knowledge for the Leadership of Continual Improvement
in Health Care 60
Paul B. Batalden and Thomas W. Nolan
Traditional Improvement and Underlying Knowledge 60
Quality in Health Care 61
Prerequisites for Continual Improvement 63
Activities for Leaders 68
Conclusion 71
Chapter 5 Organizational Learning 73
Barbara P. McCool
Introduction 73
Management Principles 74
Organizational Role and Function 75
Resource Requirements 80
The Future of Human Resource Development 81
Conclusion 83
Part II Organization and Management 85
Chapter 6 The Organization and Financing of Health Care Services 87
Gerard F. Anderson and Stephanie L. Maxwell
Introduction 87
Management Principles 88
Health System Organization 88
Health System Financing 96
The Future of Health Care Organization and Financing 100
Chapter 7 Organizational Designs for Health Care 103
G. Ross Baker, Lutchmie Narine, and Peggy Lean
Introduction 103
Management Principles 104
Table of Contents vii
Major Determinants of Organizational Design in Health Care 104
Choosing Organizational Designs 106
Functional and Divisional Organizational Designs 107
Matrix Organizations 111
Program Management 111
Conclusion 116
Chapter 8 Managed Care s Evolving Role 118
Gordon D. Brown, Kenneth Bopp, and Michael R. Soper
Introduction 118
History and Background 119
Managed Care Organization Models 121
Organization and Management Structure 126
Managing Unit Costs 136
Managing Utilization 140
The Management of Quality 145
The Future of Managed Care 146
Chapter 9 Multiunit Systems 150
Steven R. Orr
Introduction 150
Organizational Role and Function 150
Leveraging the Multiunit System 153
Common Focus and Directed Momentum 155
Asset Maximization 157
Chapter 10 Governance 160
James E. Orlikoff
Governance Principles and Functions 160
Role of Governance in the Health System 160
Profile of Hospital Governing Boards 164
Governance Roles, Responsibilities, and Functions 167
Quality Management 172
Issues in Governance 174
The Future of Governance 178
Chapter 11 Physician Organization and Management 182
Rockwell Schulz and Donald E. Detmer
Introduction 182
The Role of the Physician 183
Resource Requirements 188
Quality Management 192
The Future of Physician Organization and Management 194
viii The AUPHA Manual of Health Services Management
Chapter 12 Nursing Organization and Management 204
Joan Gygax Spicer and Diane E. Nitta
Introduction 204
Functions, Activities, and Processes 204
Management Principles 205
The Organizational Role and Function of Nursing 205
Organizational Structure 208
Resource Requirements 213
Managing Quality 219
Worldwide Challenges for Nursing Leaders 222
Conclusion 224
Part III Information Management and Planning 227
Chapter 13 Information Systems Management 229
Charles J. Austin and Richard C. Howe
Introduction 229
Management Principles 230
Organizational Role 231
Organizational Relationships 235
Planning and Managing Information Systems 237
Resource Requirements 245
Quality Management 248
The Future of Information Systems Management 249
Chapter 14 Clinical Data Systems 252
Edward J. Hinman
Introduction 252
Management Principles 253
Organizational Role 253
Functions of Clinical Data Systems 255
Clinical Information Applications 259
Quality Management 260
Legal and Ethical Issues 261
The Future of Clinical Data Systems 264
Chapter IS External Information Management 267
Homer H. Schmitz and Charles A. James
Introduction 267
Management Principles 268
Public Accountability 268
Monitoring the External Environment 271
Ethics and Confidentiality 275
Table of Contents ix
Quality Management 278
The Future of External Information Management 280
Chapter 16 Financial Planning and Mangement 283
David J. Fine and Rohn J. Butterfield
Introduction 283
Management Principles 283
The Evolution of Health Care Financing 284
Organizing the Finance Function 289
The Finance Functions 290
Quality Considerations: The Audit Function 304
Managing and Planning for Capital Investment 305
The Future of Financial Planning and Management 308
Chapter 17 Strategic Planning and Marketing 311
Trevor A. Fisk
Introduction 311
Functions 311
Management Principles 314
Organizational Role and Function 314
Planning Activities 316
Marketing Activities 322
Resource Requirements 326
Quality Management 327
The Future of Strategic Planning and Marketing 328
Part IV Resource Management 333
Chapter 18 Human Resource Management 335
Laura Avakian
The Functions of the Human Resources Department 335
Management Principles 336
Organizational Role and Function 336
Tasks and Responsibilities 338
Legal and Contractual Responsibilities 345
Organization and Employee Development 350
Resource Requirements 353
Quality Management 356
The Future of Human Resource Management 358
Chapter 19 Materials Management 361
Walter J. Wentz
Functions 361
Management Principles 362
x The AUPHA Manual of Health Services Management
Purchasing 363
Receiving and Stores 370
Distribution 373
Processing 374
Control 376
Organizational Function 378
Resource Requirements 380
Quality Management 382
The Future of Materials Management 384
Chapter 20 Pharmacy Services 386
William A. Gouveia
Introduction 386
Management Principles 386
Organizational Roles and Functions 387
Drug Information and Education 388
Drug Procurement, Receiving, and Storage 392
Drug Preparation and Distribution 393
Clinical Pharmacy Services and Pharmaceutical Care 396
Teaching and Research 397
Resource Requirements 397
Quality Management 398
Performance Indicators 398
The Future of Pharmacy Services 400
Chapter 21 Food and Nutritional Services 405
M. Rosita Schiller, Kay N. Wolf, and Judy L. Miller
Introduction 405
Major Functions 406
Management Principles 406
Organizational Structure 407
Resource Requirements 420
Quality Controls 424
The Future of Food Service Management 425
Conclusion 429
Chapter 22 Facilities Planning and Construction 433
Robert Douglass
Introduction 433
Management Principles 434
The Role of Management 435
Planning and Design 437
Construction 454
Quality Management 463
Table of Contents xi
Chapter 23 Technology Assessment and Management 470
Thomas E. Skorup
Introduction 470
Technology Assessment 471
Strategic Technology Planning 474
Technology Acquisition 476
Technology Management 476
Technology Audits 484
The Future of Technology Assessment and Management 485
Chapter 24 Housekeeping and Environmental Services 487
Paul A. Johnson
Introduction 487
Management Principles 488
Organizational Role and Function 488
Resource Management 492
Quality Management 496
The Future of Housekeeping and Environmental Services 496
Chapter 25 Safety and Security 501
Allan McLean and Fredrick G. Roll
Introduction 501
Safety 502
Security 510
The Future of Safety and Security Management 521
Chapter 26 Risk and Insurance Management 523
Aaron Liberman
Introduction 523
Management Principles 524
Health Services Organizations and Litigation 525
Implications for the Delivery of Health Services 526
Management of Risk 527
Preventive Measures 528
The Insurance Marketplace 529
Quality Management of Risk 535
Risk Management Involvement in Evaluating Clinical Records 537
The Role of the Risk Manager in Establishing Contractual Relationships 538
The Role of the CEO in Establishing a Risk Management Program 538
The Future of Risk and Insurance Management 538
Chapter 27 Legal Services 540
David Warren and Douglas Hastings
Introduction 540
Management Principles 540
xii The AUPHA Manual of Health Services Management
The Role of Lawyers and Legal Services in Health Services Management 541
Legal Issues in Health Services Management 544
Resource Requirements 553
Quality Management and Legal Services 556
Managing Legal Resources in the Future 557
Part V Health Service Access and Delivery 559
Chapter 28 Accessing Health Care 561
Stephen J. Williams
Introduction 561
Measuring Access 562
Access and System Structure 567
Mechanisms to Inhibit and Encourage Access 569
Access, Integration of Services, Financing, and Government 571
Access: The Policy and Management Concerns 574
Access in the Future 577
Chapter 29 Primary Care Services 579
Frederick J. Wenzel
Introduction 579
Organization of Primary Care Services 580
Primary Care Group Practice Clinics 582
Quality Management 584
The Future of Primary Care 585
Conclusion 587
Chapter 30 Acute Care Services 589
John H. Westerman and Robert J. Taylor
Introduction 589
Foundations of Acute Care 590
Impact on Acute Care and Hospitals 593
The Future of Acute Care 595
Quality Management 595
Chapter 31 Specialty Diagnostic and Therapeutic Services 597
Michael B. Shirk
Introduction 597
The Organizational Role of Specialty Services 598
Managing Human Resources 601
Management of Technological Resources 605
The Future of Specialty Services 607
Table of Contents xiii
Chapter 32 Mental Health Services 611
Saul Feldman and Eric N. Goplerud
Introduction 611
Inpatient Mental Health Services 614
Alternatives to Inpatient Treatment 616
Personnel 618
Characteristics of Mental Health Administration 619
Chapter 33 Continuum of Care 623
Kenneth D. Bopp, Gordon D. Brown, and Robert H. Dougherty
Introduction 623
Management Principles 623
The Changing Context of Illness 624
Organizationa and Managment Implications 626
Network Coordination and Financing 633
The Continuum of Care in the Future 635
Index 641
|
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| spelling | Association of University Programs in Health Administration Verfasser (DE-588)5283604-6 aut The AUPHA manual of health services management ed. by Robert J. Taylor... Gaithersburg, Md. 1994 XXVIII, 652 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier An Aspen publication Management (DE-588)4037278-9 gnd rswk-swf Gesundheitswesen (DE-588)4020775-4 gnd rswk-swf Gesundheitswesen (DE-588)4020775-4 s Management (DE-588)4037278-9 s DE-188 Taylor, Robert J. edt HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021971947&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| title | The AUPHA manual of health services management |
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